What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

HELP I am being HIJACKED

44 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #16
OK Johndude, follow the instructions below:

Download The Hoster from here.
  • Unzip the contents to your desktop. You will have a folder called Hoster.
  • Open the Hoster folder and double click on Hoster to run the program.
  • Your current hosts file will open in the Hoster's interface.
  • Under backup and restore tools click the button that says restore Microsoft's original hosts file. Then click OK at the prompt.
  • Close The Hoster.
After that please post a fresh Hijack This log.
Post #17
Logfile of HijackThis v1.99.1
Scan saved at 11:48:57 AM, on 12/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\ups.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Intel\Intel® Active Monitor\imonnt.exe
C:\Program Files\Intel\Intel® Active Monitor\imontray.exe
C:\Program Files\XemiComputers\Active Desktop Calendar\ADC.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\John\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\PhatNoise Media Manager\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel® Active Monitor\imontray.exe
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [Active Desktop Calendar] C:\Program Files\XemiComputers\Active Desktop Calendar\ADC.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O8 - Extra context menu item: Download All Links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .efp: C:\Program Files\Internet Explorer\Plugins\NPEFPrn.dll
O12 - Plugin for .efv: C:\Program Files\Internet Explorer\Plugins\NPEFV.dll
O12 - Plugin for .fmp: C:\Program Files\Internet Explorer\Plugins\NPFMP.dll
O12 - Plugin for .fmr: C:\Program Files\Internet Explorer\Plugins\NPFME.dll
O12 - Plugin for .ifx: C:\Program Files\Internet Explorer\Plugins\NPWebPrn.dll
O12 - Plugin for .lfx: C:\Program Files\Internet Explorer\Plugins\NPLaunch.dll
O12 - Plugin for .mwp: C:\Program Files\Internet Explorer\Plugins\NPMWPrn.dll
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1152647794359
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1153525397531
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel® Active Monitor (imonNT) - Intel Corp. - C:\Program Files\Intel\Intel® Active Monitor\imonnt.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: V2i Protector - PowerQuest Corporation - C:\Program Files\PowerQuest\Drive Image 7.0\Agent\PQV2iSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #22
Congratulations. Your log is clean! You should reward yourself very liberally! Now some pointers on how to stay clean and keep your sanity. You may be thinking now "how did I get infected?" Please read this great article: So how did I get infected in the first place.

Next follow the instructions below to keep yourself free from infection.

Disable and then enable system restore to purge infected restore points.

Turn OFF System Restore.
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply.
  • Click OK.
To enable system restore:
  • Uncheck the box by Turn off system restore
  • Click Apply.
  • System restore is now on.
  • Create a restore point by clicking Start—>All programs—>Accessories—>System tools—>System restore
  • Select the bubble that says Create restore point. Then click Next.
  • Give the restore point a meaningful name like post malware removal. Then click OK.
Rehide hidden files and folders. During your fix if you were asked to "show hidden files and folders" you should go back now and re-hide them. You wouldn't want to accidentally delete important files. Follow the instructions below:
  • Click "Start".
  • Click "My Computer".
  • Select the "Tools" menu and click "Folder Options".
  • Select the "View" tab.
  • Under the "Hidden files and folders" heading, select "Do not show hidden files and folders".
  • Check the "Hide protected operating system files (recommended)" option.
  • Check the "Hide file extensions for known file types".
  • Click Apply then click "OK".

Update with SP2 if you don't aleady have it.
Visit Windows Update and follow the onscreen instructions to download and install SP2.
This is a time consuming process, even with a fast connection. If you use a dial-up connection you should consider getting a FREE copy
directly from Microsoft or get a friend with a fast connection to burn a copy of the upgrade to CD for you.

Update the OS regularly

Set up system to ensure a regular update of the Operating System.

Manually:

Visit Windows Update on a weekly/biweekly REGULAR basis.

Automatically:
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click on Automatic Updates.
  • Check the option of choice (I use Automatic (Recommended)). If you use dial-up I would recommend using the
    Notify Me option so that you can download when you can afford the time and bandwidth overheads.
  • Select the Day/Time of choice
  • Click Apply
  • Click OK

Secure your web browser
  • Open Internet Explorer and click on the Tools menu and then click on
    Security
  • Click the Internet icon
  • Click onCustom Level.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • Change the Allow paste operations via script to Disable
  • Click on OK
  • Save (if asked).
  • Click on Applybutton
  • Click on OK
Alternatively you could use another browser such as
Mozilla Firefox (My personal favorite!)
Opera

Get Some Protection
The following programs are useful in the fight against Malware. Best of all, they're FREE.
Download and install any or all . Be warned though —- You must update regularly. Check once a week!
  • Ad-Aware SE - This is a
    program that scans for and removes known spyware from your machine.
  • Spybot Search &
    Destroy     -Similar to Ad-Aware but more configurable and incorporates Teatime, a memory resident utility that protects the system registry.
  • Spyware Blaster -
    It Prevents the addition of ActiveX Controls on your machines by
    isolating the system registry (Highly Recommended).
A good Antiviral program is essential. The ones listed below are free. Please download and use ONE of these if you're not already running an Antivirus program:
And Finally………Lock the door with a Firewall. Windows XP comes with its own simple firewall but I prefer to substitute it with one of the below, again these are free: I wish you very happy, and most importantly, safe surfing on the information superhighway. Just remember it can be dangerous.
Post #23
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Visit the CoyoteStore http://TomCoyote.org/coyotestore.php

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI