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Spyware / Malware / Virus Removal

Possible Virus

4 min read

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Post #1
Please help!!!!!
I think I have a virus
My computer is running extreemly slow
task manager shows almost 100 %
Internet explorer takes 1 to 3 minutes to load a simple page???

here is my HJT log
I appreciate any and all help!!!


Logfile of HijackThis v1.99.1
Scan saved at 12:32:03 AM, on 12/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Corsair\Corsair Flash Voyager Utility\PLBkMon.exe
C:\WINDOWS\system32\HotfixQ0306270.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Downloads\utorrent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\Me\LOCALS~1\Temp\Rar$EX00.589\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [CleanupProgram] C:\Sonysys\cleanup.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [CORSAIR_PLUtil] C:\Program Files\Corsair\Corsair Flash Voyager Utility\PLBkMon.exe
O4 - HKLM\..\Run: [PLFFAP] C:\WINDOWS\system32\HotfixQ0306270.exe
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\system32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: ImTranslator - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ImTranslator - {AE436396-55E7-4ec4-AD6D-45E88A530A4C} - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html (HKCU)
O9 - Extra 'Tools' menuitem: ImTranslator - {AE436396-55E7-4ec4-AD6D-45E88A530A4C} - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1147645109579
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1147645094808
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\hpbpro.exe
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\hpboid.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~2.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Post #2
Hello and welcome to the forum

For IE 7 users.
Microsoft released a patch for Internet Explorer 7 (IE7) that will boost the brand-new browser's performance on some Web sites.

http://forums.tomcoyote.org/index.php?showtopic=73801



1.Do you have unnecessary programs loading at startup?
a. Example: Quicktime / Real Player / GoogleToolbar Notifier
b. Always check the options in the program to see if there's a option to disable running at startup.

2.When was the last time you you cleaned out Temp files and cookies?

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.



3.When was the last time you ran Disk Defragmenter?
Do this after cleaning Temp files and cookies.
Start> All Programs> Accessories> System Tools> Disk Defragmenter


4. Are you running more then one Anti-Virus program?


Suggested reading:
Author: Oli
Written: 10 Sep '06

http://www.thepcspy.com/articles/other/wha…_windows_down/5

http://www.thepcspy.com/articles/other/wha…_windows_down/3
Post #3
I installed the patch but still no help??? 1) closed as many processes at startup that I knew of, still verrrry slowwwww 2) cleaned just before last HJT log and clean every 2 weeks 3) defrag every 2 weeks , just done before HJT log 4) only 1 antivirus running Norton Internet security ???? open to any other possible Ideas????
Post #4
Open notepad and copy and paste next bold in it:

regedit /e startup.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg"
start notepad startup.txt

Save this as look.bat , choose to save as *all files and place it on your desktop.
This is how the batch must look after you created it: [external image: Posted Image]
Doubleclick on look.bat and post the contents of it in your next reply
Post #5
here you go , Thanks! Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\BitTorrent] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="bittorrent" "hkey"="HKCU" "command"="\"C:\\Program Files\\BitTorrent\\bittorrent.exe\" –force_start_minimized" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ctfmon.exe] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="ctfmon" "hkey"="HKCU" "command"="C:\\WINDOWS\\system32\\ctfmon.exe" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\HP Component Manager] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="hpcmpmgr" "hkey"="HKLM" "command"="\"C:\\Program Files\\HP\\hpcoretech\\hpcmpmgr.exe\"" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\HP Software Update] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="HPWuSchd2" "hkey"="HKLM" "command"="C:\\Program Files\\HP\\HP Software Update\\HPWuSchd2.exe" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\HPDJ Taskbar Utility] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="hpztsb12" "hkey"="HKLM" "command"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\hpztsb12.exe" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\InCD] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="InCD" "hkey"="HKLM" "command"="C:\\Program Files\\Ahead\\InCD\\InCD.exe" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\KernelFaultCheck] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="dumprep 0 -k" "hkey"="HKLM" "command"="%systemroot%\\system32\\dumprep 0 -k" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Lexmark X5100 Series] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="lxbabmgr" "hkey"="HKLM" "command"="\"C:\\Program Files\\Lexmark X5100 Series\\lxbabmgr.exe\"" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\MSMSGS] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="msmsgs" "hkey"="HKCU" "command"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\NeroFilterCheck] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="NeroCheck" "hkey"="HKLM" "command"="C:\\WINDOWS\\system32\\NeroCheck.exe" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\PWRISOVM.EXE] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="PWRISOVM" "hkey"="HKLM" "command"="C:\\Program Files\\PowerISO\\PWRISOVM.EXE" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\QuickFinder Scheduler] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="QFSCHD100" "hkey"="HKLM" "command"="\"C:\\Program Files\\Corel\\WordPerfect Office 2002\\Programs\\QFSCHD100.EXE\"" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Share-to-Web Namespace Daemon] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="hpgs2wnd" "hkey"="HKLM" "command"="C:\\Program Files\\Hewlett-Packard\\HP Share-to-Web\\hpgs2wnd.exe" "inimapping"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\swg] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="GoogleToolbarNotifier" "hkey"="HKCU" "command"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.0.720.3640\\GoogleToolbarNotifier.exe" "inimapping"="0"
Post #8
lets see if this will help speed it up.

Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe



I recommend you download RegSeeker. Extract it to it's own folder, open and double click RegSeeker.exe to start the program. Maximize the window and click clean registry. Check all sections and click OK. When the scan is complete, verify the backup box in lower left corner is checked and click the select all button, then select all again. Then right click within the search results and select delete. Run it again and again, deleting everything it finds until it finds nothing. Reboot and make sure your programs are working properly, control panel and add/remove programs windows open, etc (basically just do a quick check of everything). In the event anything was 'broken', you can open RegSeeker, click backups and double click any/all files to put the information back. A reboot may be required for the effects to be seen. Reboot When done.

NOTE: To be extra safe you can choose to only remove the items in RED.
Post #10

it found 2161 registry problems
is this normal???

It depends on how many files and programs have been installed and deleted.

Did you reboot?
How's it running?
Post #12
Other then these 2 suggestions, I'm out of ideas

You can try a different browser. Click the link and download FireFox and give it a try.
http://www.mozilla.com/firefox/

Or go back to IE6.

To uninstall Internet Explorer 7 to return to Internet Explorer 6 on Windows XP

Click "Start," and then click "Control Panel."
Click "Add or Remove Programs."
Check "Show Updates" at the top of the dialog box.
Scroll down the list and highlight the version of Internet Explorer 7 that you are running, and then click "Change/Remove."

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