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Spyware / Malware / Virus Removal

virus name: downloader

26 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hi gy2001,

Please do the following:

1.Empty Norton's quarantine

2. With AVG Anti-Spyware, if you click on the Infections icon, then it will show you all the items in Quarantine and you can remove them that way. Just click Select All (if all of the items in quarantine need removing) then Remove Finally

3.Unless you use Logitech\Desktop Messenger <–Resource Hog and not needed
1.Click Start > Settings > Control Panel.
2.Next, open Add or Remove Programs and remove if listed:
Logitech\Desktop Messenger

4.Please go HERE and do a online scan.
Let me know what is found.

5.* Download Combofix to your desktop.
Doubleclick combo.exe
Follow the prompts.
Don't click on the window while the fix is running, because that will cause your system to hang.

When finished, it should produce a log, combofix.txt.
Post this log in your next reply together with a new HijackThis log.
Hello Dave, here is the scan report. I have followed all your instructions. Norton only gives me the virus name: downloader. no specific prefix associated with it. Logitec is a web camera program I am using. Scanning Report Monday, December 11, 2006 15:18:32 - 17:45:16 Computer name: ZHOU-0E83EBB2A1 Scanning type: Scan system for viruses, rootkits, spyware Target: C:\ ——————————————————————————– Result: 1 malware found Tracking Cookie (spyware) System (Disinfected) ——————————————————————————– Statistics Scanned: Files: 19965 System: 4213 Not scanned: 7 Actions: Disinfected: 1 Renamed: 0 Deleted: 0 None: 0 Submitted: 0 Files not scanned: C:\HIBERFIL.SYS C:\PAGEFILE.SYS C:\WINDOWS\SYSTEM32\DRIVERS\KAQDKM43.SYS C:\WINDOWS\SYSTEM32\DRIVERS\KYWXQX79.SYS C:\WINDOWS\SYSTEM32\DRIVERS\UTIDJZGF.SYS C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT C:\WINDOWS\SOFTWAREDISTRIBUTION\EVENTCACHE\{27B00D7D-8205-48D5-9A41-78C051F9CA8E}.BIN ——————————————————————————– Options Scanning engines: F-Secure Libra: 2.4.2, 2006-12-08 F-Secure AVP: 7.0.171, 2006-12-10 F-Secure Orion: 1.2.37, 2006-12-10 F-Secure Blacklight: 1.0.31, 0000-00-00 F-Secure Draco: 1.0.35, 2006-12-06 F-Secure Pegasus: 1.19.0, 2006-11-06 Scanning options: Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX Use Advanced heuristics
Owner - 06-12-11 17:53:41.93 Service Pack 2 ComboFix 06.11.27W - Running from: "C:\Documents and Settings\Owner\Desktop" ((((((((((((((((((((((((((((((( Files Created from 2006-11-11 to 2006-12-11 )))))))))))))))))))))))))))))))))) 2006-12-11 13:00 d——– C:\WINDOWS\LastGood 2006-12-11 12:25 d——– C:\hijackthis 2006-12-10 18:31 d——– C:\Program Files\Java 2006-12-10 18:30 d——– C:\Program Files\Common Files\Java 2006-12-10 11:11 d——– C:\!KillBox 2006-12-08 19:13 3,968 –a—— C:\WINDOWS\system32\drivers\AvgAsCln.sys 2006-12-08 19:13 d——– C:\Program Files\Grisoft 2006-12-08 19:05 79,360 –a—— C:\WINDOWS\system32\swxcacls.exe 2006-12-08 19:05 53,248 –a—— C:\WINDOWS\system32\Process.exe 2006-12-08 19:05 51,200 –a—— C:\WINDOWS\system32\dumphive.exe 2006-12-08 19:05 40,960 –a—— C:\WINDOWS\system32\swsc.exe 2006-12-08 19:05 4,218 –a—— C:\WINDOWS\system32\tmp.reg 2006-12-08 19:05 288,417 –a—— C:\WINDOWS\system32\SrchSTS.exe 2006-12-08 19:05 135,168 –a—— C:\WINDOWS\system32\swreg.exe 2006-12-07 20:11 d——– C:\Program Files\Lavasoft 2006-12-07 20:11 d——– C:\Documents and Settings\Owner\Application Data\Lavasoft 2006-12-06 21:24 d——– C:\Documents and Settings\All Users\Application Data\Yahoo! Companion 2006-12-06 20:55 d——– C:\Program Files\Yahoo! 2006-12-06 20:54 d——– C:\Program Files\CCleaner 2006-12-06 18:50 d——– C:\Program Files\Spybot - Search & Destroy 2006-12-06 18:50 d——– C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy 2006-12-06 00:25 d——– C:\Program Files\MSXML 4.0 2006-12-06 00:25 d——– C:\d35289761cb1aba80390fa8e 2006-12-06 00:02 0 –a—— C:\WINDOWS\system32\CMMGR32.EXE 2006-12-05 23:57 d——– C:\Program Files\SUPERAntiSpyware 2006-12-05 23:57 d——– C:\Program Files\Common Files\Wise Installation Wizard 2006-12-05 23:57 d——– C:\Documents and Settings\Owner\Application Data\SUPERAntiSpyware.com 2006-12-05 22:44 d——– C:\WINDOWS\pss 2006-12-05 21:32 85,376 –a—— C:\WINDOWS\system32\drivers\NABTSFEC.sys 2006-12-05 21:32 5,504 –a—— C:\WINDOWS\system32\drivers\MSTEE.sys 2006-12-05 21:32 19,328 –a—— C:\WINDOWS\system32\drivers\WSTCODEC.SYS 2006-12-05 21:32 17,024 –a—— C:\WINDOWS\system32\drivers\CCDECODE.sys 2006-12-05 21:32 15,360 –a—— C:\WINDOWS\system32\drivers\StreamIP.sys 2006-12-05 21:32 11,136 –a—— C:\WINDOWS\system32\drivers\SLIP.sys 2006-12-05 21:32 10,880 –a—— C:\WINDOWS\system32\drivers\NdisIP.sys 2006-12-05 21:31 53,760 –a—— C:\WINDOWS\system32\vfwwdm32.dll 2006-12-05 21:31 39,424 -ra—— C:\WINDOWS\system32\drivers\LVUSBSta.sys 2006-12-05 21:31 380,928 -ra—— C:\WINDOWS\system32\LVUI2RC.dll 2006-12-05 21:31 287,360 -ra—— C:\WINDOWS\system32\drivers\LV561AV.SYS 2006-12-05 21:31 217,088 -ra—— C:\WINDOWS\system32\LVUI2.dll 2006-12-05 21:31 204,800 -ra—— C:\WINDOWS\system32\lvcodec2.dll 2006-12-05 21:31 2,112 -ra—— C:\WINDOWS\system32\Repository.reg 2006-12-05 21:31 110,592 -ra—— C:\WINDOWS\system32\lvcoinst.dll 2006-12-05 21:24 245,824 -ra—— C:\WINDOWS\system32\InstExec.exe 2006-12-05 21:24 245,824 -ra—— C:\WINDOWS\Instexec.exe 2006-12-05 21:23 d——– C:\Program Files\Common Files\Logitech 2006-12-05 21:22 82,432 –a—— C:\WINDOWS\system32\msxml4r.dll 2006-12-05 21:22 57,344 –a—— C:\WINDOWS\system32\ElkCtlPS.dll 2006-12-05 21:22 44,544 –a—— C:\WINDOWS\system32\msxml4a.dll 2006-12-05 21:22 35,328 –a—— C:\WINDOWS\system32\VxLibRes.dll 2006-12-05 21:22 319,488 –a—— C:\WINDOWS\system32\CamCplRes.dll 2006-12-05 21:22 262,144 –a—— C:\WINDOWS\system32\ElkCtrl.exe 2006-12-05 21:22 152,576 –a—— C:\WINDOWS\system32\VxLib.dll 2006-12-05 21:22 135,680 –a—— C:\WINDOWS\system32\VLib.dll 2006-12-05 21:21 118,784 -r——- C:\WINDOWS\bwUnin-7.2.0.137-8876480SL.exe 2006-12-05 21:21 d——– C:\Program Files\Logitech 2006-11-20 23:01 2,560 –a—— C:\WINDOWS\_MSRSTRT.EXE 2006-11-20 20:50 635,248 –a—— C:\WINDOWS\system32\moyusetup.exe 2006-11-20 20:50 d——– C:\WINDOWS\system32\mscalc 2006-11-20 20:44 d——– C:\Documents and Settings\Owner\Application Data\HP 2006-11-20 20:42 d——– C:\Program Files\Common Files\HP 2006-11-20 20:40 d——– C:\Program Files\Hewlett-Packard 2006-11-20 20:40 d——– C:\Documents and Settings\All Users\Application Data\HP 2006-11-20 20:39 94,208 –a—— C:\WINDOWS\system32\HPZipt12.dll 2006-11-20 20:39 69,632 –a—— C:\WINDOWS\system32\HPZipm12.exe 2006-11-20 20:39 61,440 –a—— C:\WINDOWS\system32\HPZinw12.exe 2006-11-20 20:39 57,344 –a—— C:\WINDOWS\system32\HPZisn12.dll 2006-11-20 20:39 306,688 –a—— C:\WINDOWS\IsUninst.exe 2006-11-20 20:39 278,584 –a—— C:\WINDOWS\system32\HPZidr12.dll 2006-11-20 20:39 204,800 –a—— C:\WINDOWS\system32\HPZipr12.dll 2006-11-20 20:38 d——– C:\Program Files\HP 2006-11-20 20:37 d–h—– C:\Config.Msi 2006-11-20 20:36 51,120 -ra—— C:\WINDOWS\system32\drivers\HPZid412.sys 2006-11-20 20:36 16,496 -ra—— C:\WINDOWS\system32\drivers\HPZipr12.sys 2006-11-20 20:31 77,824 -ra—— C:\WINDOWS\system32\hpzids01.dll 2006-11-20 20:31 37,376 –a—— C:\WINDOWS\system32\hpz3l3xu.dll 2006-11-20 20:29 274,432 -ra—— C:\WINDOWS\system32\HPZc3212.dll 2006-11-20 20:29 21,744 -ra—— C:\WINDOWS\system32\drivers\HPZius12.sys 2006-11-20 20:27 31,616 –a—— C:\WINDOWS\system32\drivers\usbccgp.sys 2006-11-20 20:27 25,856 –a—— C:\WINDOWS\system32\drivers\usbprint.sys 2006-11-15 22:23 d——– C:\WINDOWS\system32\wsword 2006-11-15 21:23 d——– C:\WINDOWS\system32\mspalnt (((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))) 2006-12-11 17:36 ——– d——– C:\Documents and Settings\Owner\Application Data\Skype 2006-12-11 11:57 16256 ——— C:\WINDOWS\system32\drivers\utidjzgf.sys 2006-12-11 11:57 15232 ——— C:\WINDOWS\system32\drivers\kaqdkm43.sys 2006-12-10 18:30 ——– d——– C:\Program Files\Common Files 2006-12-06 18:26 ——– d——– C:\Program Files\eMule 2006-12-05 21:22 ——– d–h—– C:\Program Files\InstallShield Installation Information 2006-11-20 23:07 ——– d——– C:\Program Files\Internet Explorer 2006-11-20 23:05 ——– d—s—- C:\Documents and Settings\Owner\Application Data\Microsoft 2006-11-20 23:01 2560 –a—— C:\WINDOWS\_MSRSTRT.EXE 2006-11-20 23:00 ——– d——– C:\Program Files\FlashGet 2006-11-04 14:14 1245696 –a—— C:\WINDOWS\system32\msxml4.dll 2006-10-26 20:03 ——– d——– C:\Documents and Settings\Owner\Application Data\Google 2006-10-26 20:01 ——– d——– C:\Program Files\Google 2006-10-18 20:08 ——– d——– C:\Documents and Settings\Owner\Application Data\Adobe 2006-10-13 04:35 142336 –a—— C:\WINDOWS\system32\nwprovau.dll 2006-09-12 21:01 1084416 –a—— C:\WINDOWS\system32\msxml3.dll (((((((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))) *Note* empty entries are not shown [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run] "ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe" "MsnMsgr"="\"C:\\Program Files\\MSN Messenger\\MsnMsgr.Exe\" /background" "Skype"="\"C:\\Program Files\\Skype\\Phone\\Skype.exe\" /nosplash /minimized" "swg"="\"C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.908.5008\\GoogleToolbarNotifier.exe\"" "LDM"="C:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe" "SUPERAntiSpyware"="\"C:\\Program Files\\SUPERAntiSpyware\\SUPERAntiSpyware.exe\"" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run] "IMJPMIG8.1"="\"C:\\WINDOWS\\IME\\imjp8_1\\IMJPMIG.EXE\" /Spoil /RemAdvDef /Migration32" "PHIME2002ASync"="\"C:\\WINDOWS\\system32\\IME\\TINTLGNT\\TINTSETP.EXE\" /SYNC" "PHIME2002A"="\"C:\\WINDOWS\\system32\\IME\\TINTLGNT\\TINTSETP.EXE\" /IMEName" "vptray"="C:\\PROGRA~1\\SYMANT~1\\SYMANT~1\\vptray.exe" "TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot" "Apoint"="\"C:\\Program Files\\Apoint2K\\Apoint.exe\"" "AGRSMMSG"="AGRSMMSG.exe" "NvCplDaemon"="\"RUNDLL32.EXE\" C:\\WINDOWS\\system32\\NvCpl.dll,NvStartup" "nwiz"="\"nwiz.exe\" /install" "Cpqset"="C:\\Program Files\\HPQ\\Default Settings\\cpqset.exe" "iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\"" "QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime" "eabconfg.cpl"="\"C:\\Program Files\\HPQ\\Quick Launch Buttons\\EabServr.exe\" /Start" "UpdateManager"="\"C:\\Program Files\\Common Files\\Sonic\\Update Manager\\sgtray.exe\" /r" "HP Software Update"="\"C:\\Program Files\\HP\\HP Software Update\\HPWuSchd2.exe\"" "LVCOMSX"="C:\\WINDOWS\\system32\\LVCOMSX.EXE" "LogitechCameraAssistant"="\"C:\\Program Files\\Logitech\\Video\\CameraAssistant.exe\"" "LogitechVideo[inspector]"="\"C:\\Program Files\\Logitech\\Video\\InstallHelper.exe\" /inspect" "LogitechCameraService(E)"="\"C:\\WINDOWS\\system32\\ElkCtrl.exe\" /automation" "!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized" "SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_10\\bin\\jusched.exe\"" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL] "Installed"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI] "Installed"="1" "NoChange"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS] "Installed"="1" [HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components] "DeskHtmlVersion"=dword:00000110 "DeskHtmlMinorVersion"=dword:00000005 "Settings"=dword:00000001 "GeneralFlags"=dword:00000000 [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler] "{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader" "{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks] "{AEB6717E-7E19-11d0-97EE-00C04FD91972}"="" "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"="" "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5" [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer] "NoDriveTypeAutoRun"=dword:00000091 [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\Run] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "dontdisplaylastusername"=dword:00000000 "legalnoticecaption"="" "legalnoticetext"="" "shutdownwithoutlogon"=dword:00000001 "undockwithoutlogon"=dword:00000001 [HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer] "NoDriveTypeAutoRun"=dword:00000091 [HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer] "NoDriveTypeAutoRun"=dword:00000091 [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload] "PostBootReminder"="{7849596a-48ea-486e-8937-a2a3009f31a9}" "CDBurn"="{fbeb8a05-beee-4442-804e-409d6c4515e9}" "WebCheck"="{E6FB5E20-DE35-11CF-9C87-00AA005127ED}" "SysTray"="{35CEC8A3-2BE6-11D2-8773-92E220524153}" HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders] "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll" Completion time: 06-12-11 17:54:20.43 C:\ComboFix.txt … 06-12-11 17:54
Hello, Dave,

Here is the new hijackthis log. I think you guys have put tremendous effort on this problem. I am willing to format and reinstall XP if this one doesn't work.

Logfile of HijackThis v1.99.1
Scan saved at 17:57, on 12/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\conime.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\hijackthis\hijackthis\HijackThis.exe

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /SYNC
O4 - HKLM\..\Run: [PHIME2002A] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /IMEName
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint2K\Apoint.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] "C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" /Start
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechCameraAssistant] "C:\Program Files\Logitech\Video\CameraAssistant.exe"
O4 - HKLM\..\Run: [LogitechVideo[inspector]] "C:\Program Files\Logitech\Video\InstallHelper.exe" /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] "C:\WINDOWS\system32\ElkCtrl.exe" /automation
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: 蓝牙控制盘.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: 发送到 Bluetooth(&B) - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: PowerWord - {9A687CA6-D585-4947-9ED9-BE96071F5CD9} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O18 - Protocol: bw+0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: dic - {C21F5C32-F57A-4A0D-8E0A-B672691C52D0} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: offline-8876480 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
Hi gy2001,

Let's submit those files we've been seeing in the logs to Jotti.

Please go to http://virusscan.jotti.org, click on Browse, and upload the following file for analysis:

C:\WINDOWS\system32\drivers\utidjzgf.sys
C:\WINDOWS\system32\drivers\kaqdkm43.sys
C:\WINDOWS\system32\drivers\kywxqx79.sys
C:\WINDOWS\system32\moyusetup.exe

Then click Submit. Allow the file to be scanned, and then please copy and paste the results here for me to see.

If Jotti is too busy you can try these.

http://www.kaspersky.com/scanforvirus.html
http://www.virustotal.com/en/indexf.html
Results of : C:\WINDOWS\system32\moyusetup.exe Service Service load: 0% 100% File: moyusetup.exe Status: INFECTED/MALWARE MD5 ae7860118ef708325d672ffc5f7bae4d Packers detected: - Scanner results AntiVir Found nothing ArcaVir Found nothing Avast Found nothing AVG Antivirus Found Clicker.DQX BitDefender Found Trojan.Downloader.VB.KJ ClamAV Found nothing Dr.Web Found nothing F-Prot Antivirus Found nothing F-Secure Anti-Virus Found Trojan-Downloader.Win32.VB.aqt Fortinet Found nothing Kaspersky Anti-Virus Found Trojan-Downloader.Win32.VB.aqt NOD32 Found nothing Norman Virus Control Found nothing VirusBuster Found nothing VBA32 Found nothing
I tried to have the following files scanned but it gives me a messege: The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file. C:\WINDOWS\system32\drivers\utidjzgf.sys C:\WINDOWS\system32\drivers\kaqdkm43.sys C:\WINDOWS\system32\drivers\kywxqx79.sys
Hi gy2001,

Let's try and delete those files.

We need to make sure all hidden files are showing so please:
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Please reverse this process once the fix is complete.

C:\WINDOWS\system32\drivers\utidjzgf.sys
C:\WINDOWS\system32\drivers\kaqdkm43.sys
C:\WINDOWS\system32\drivers\kywxqx79.sys
C:\WINDOWS\system32\moyusetup.exe

Reboot and post a new HJT log. Please also let me know how this went and how things are running now.

Thanks,
Dave
Hello Dave, I deleted C:\WINDOWS\system32\moyusetup.exe But I can't delete the following: C:\WINDOWS\system32\drivers\utidjzgf.sys C:\WINDOWS\system32\drivers\kaqdkm43.sys C:\WINDOWS\system32\drivers\kywxqx79.sys It gives me a messege : cannot delete utidjzgf, it is being used by another person or program.
Hello gy2001,

Let's try using the tool you used earlier in the fix, Killbox, to delete those files.

Double-click Killbox.exe to run it.

Select "Delete on Reboot".
Place the following line (complete path) in bold in the "Full Path of File to Delete" box in Killbox:
C:\WINDOWS\system32\drivers\utidjzgf.sys
C:\WINDOWS\system32\drivers\kaqdkm43.sys
C:\WINDOWS\system32\drivers\kywxqx79.sys
Put a mark next to "Delete on Reboot"
Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.
If your computer does not restart automatically, please restart it manually.

Post back with how you made out and let me know how things are running.
Hello Dave, A few things that I am confused about: First of all, Am I supposed to delete them one by one and restart my computer three times cause every time after I select "delete file", it asks me if I want to restart the computer. Second of all, I didn't see "Pending Operations Prompt", after I select delete file, it prompts me to restart the computer. I still get the Norton Virus Messege and the error messege : Error Loading C:\WINDOWS\system32\drivers\utidjzgf.sys the specific module could not be found. I still can't change back my original home page.
Hi gy2001,

Sorry about the confusing instructions.

With the first 2 files that you delete you can click No when it asks you to reboot. Then click Yes after you have entered the 3rd file when it asks you to reboot. Sorry, you will not see the "Pending Operations Prompt". Let me know how you make out.

Thanks,
Dave
Hello, Dave I followed your instruction and rebooted after I put the third file in the box. When I reboot, a Norton window pops up: Scan type: Realtime Protection Scan Event: Virus Found! Virus name: Downloader File: C:\documents~1\owner\locals~1\temp\tmpb.cab Location: Quarantine Computer: ZHOU-0E83EBB2A1 User: Owner Action taken: Clean failed : Quarantine succeeded: Access denied Date found: Thu Dec 14 21:19:18 2006 Then two error messege pops up: Error Loading C:\WINDOWS\system32\kywxqx79.dll the specific module could not be found Error Loading C:\WINDOWS\system32\kaqdkm43.dll the specific module could not be found When I tried to change my IE homepage, it still doesn't allow me to change.
Logfile of HijackThis v1.99.1
Scan saved at 21:42, on 12/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\conime.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\hijackthis\hijackthis\HijackThis.exe

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /SYNC
O4 - HKLM\..\Run: [PHIME2002A] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /IMEName
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint2K\Apoint.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] "C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" /Start
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechCameraAssistant] "C:\Program Files\Logitech\Video\CameraAssistant.exe"
O4 - HKLM\..\Run: [LogitechVideo[inspector]] "C:\Program Files\Logitech\Video\InstallHelper.exe" /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] "C:\WINDOWS\system32\ElkCtrl.exe" /automation
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: 蓝牙控制盘.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: 发送到 Bluetooth(&B) - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: PowerWord - {9A687CA6-D585-4947-9ED9-BE96071F5CD9} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O18 - Protocol: bw+0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: dic - {C21F5C32-F57A-4A0D-8E0A-B672691C52D0} - C:\PROGRA~1\Kingsoft\POWERW~1\XDictExB.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: offline-8876480 - {49C4E43D-65CB-416A-9938-E43DC8C4B57C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
Hi gy2001,

Let's try another tool on those stubborn files.

Download Avenger from here:
http://swandog46.geekstogo.com/

Open the program. Check the 'Input script manually' option.
Click the Magnifying Glass icon.
In the box that opens, paste this (all 4 lines):


Files to delete:
C:\WINDOWS\system32\drivers\utidjzgf.sys
C:\WINDOWS\system32\drivers\kaqdkm43.sys
C:\WINDOWS\system32\drivers\kywxqx79.sys

and click 'Done'

Click the Traffic Light icon to start the program, and OK the prompts to reboot your PC.

Post the Avenger output.txt, which you can find at C:\Avenger\.txt

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