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Google search is hijacked

13 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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STEP 1.
======
WinPFind
Please Download the following tools to assist us in removing this infection! Download WinPFind from http://www.bleepingcomputer.com/files/winpfind.php
  • Right Click the Zip Folder and Select Extract All
  • Extract it somewhere you will remember like the Desktop
  • Don’t do anything with it yet!
Reboot.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode

  • Doubleclick WinPFind.exe
  • Click on Configure Scan Options.
  • Remove all the checkmarks under Folder Options on the left side by clicking the button Remove All, uncheck Run Addon's and click Apply.
  • Click Start Scan
    It will scan the entire System, so please be patient! This scan may take awhile
Once the Scan is Complete
  • Reboot your computer into normal mode.
  • Go to the WinPFind folder
  • Locate WinPFind.txt
  • Copy the results from the WinPFind.txt file and another hijackthis log in your reply.
WARNING: not all files found by this scanner are bad. Consult with a knowledgable person before proceeding.

If you see a message in the titlebar saying "Not responding…" you can ignore it. Windows sometimes displays this message due to the high volume of disk I/O. As long as the hard disk light is flashing, the program is still working properly.

»»»»»»»»»»»»»»»»» Windows OS and Versions »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Logfile created on: 20-Dec-06 11:42:25 AM
WinPFind v1.5.0 Folder = C:\Documents and Settings\ashok\Desktop\WinPFind\WinPFind\
Microsoft Windows XP Service Pack 2 (Version = 5.1.2600)
Internet Explorer (Version = 6.0.2900.2180)

»»»»»»»»»»»»»»»»» Checking Selected Standard Folders »»»»»»»»»»»»»»»»»»»»

»»»»»»»»»»»»»»»»» Checking Selected Startup Folders »»»»»»»»»»»»»»»»»»»»»

»»»»»»»»»»»»»»»»» Checking Selected Registry Keys »»»»»»»»»»»»»»»»»»»»»»»

>>> Internet Explorer Settings <<<


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main]
\\Start Page - http://www.microsoft.com/isapi/redir.dll?p…ER}&ar=home
\\Search Page - http://www.microsoft.com/isapi/redir.dll?p…amp;ar=iesearch
\\Default_Page_URL - http://www.microsoft.com/isapi/redir.dll?p…&ar=msnhome
\\Default_Search_URL - http://www.google.com/ie
\\Local Page - %SystemRoot%\system32\blank.htm

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main]
\\Start Page - about:blank
\\Search Bar - http://www.google.com/ie
\\Search Page - http://www.google.com

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search]
\\CustomizeSearch - http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
\\SearchAssistant - http://www.google.com/ie

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Search]
\\SearchAssistant - http://www.google.com/ie

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
\\{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - Microsoft Url Search Hook = %SystemRoot%\system32\shdocvw.dll (Microsoft Corporation)

>>> BHO's <<<
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - Adobe PDF Reader Link Helper = C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
\{4A368E80-174F-4872-96B5-0B27DDD11DB2} - SpywareGuardDLBLOCK.CBrowserHelper = C:\Program Files\SpywareGuard\dlprotect.dll ()
\{53707962-6F74-2D53-2644-206D7942484F} - = C:\PROGRA~1\SPYBOT~1\SDHelper.dll (Safer Networking Limited)
\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - SSVHelper Class = C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll (Sun Microsystems, Inc.)
\{AA58ED58-01DD-4d91-8333-CF10577473F7} - Google Toolbar Helper = c:\program files\google\googletoolbar2.dll (Google Inc.)

>>> Internet Explorer Bars, Toolbars and Extensions <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars]
\{4D5C8C25-D075-11d0-B416-00C04FB90376} - &Tip of the Day = %SystemRoot%\system32\shdocvw.dll (Microsoft Corporation)

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars]
\{21569614-B795-46B1-85F4-E737A8DC09AD} - Shell Search Band = %SystemRoot%\system32\browseui.dll (Microsoft Corporation)
\{C4EE31F3-4768-11D2-BE5C-00A0C9A83DA1} - File Search Explorer Band = %SystemRoot%\system32\SHELL32.dll (Microsoft Corporation)
\{EFA24E61-B078-11D0-89E4-00C04FC9E26E} - Favorites Band = %SystemRoot%\system32\shdocvw.dll (Microsoft Corporation)
\{EFA24E62-B078-11D0-89E4-00C04FC9E26E} - History Band = %SystemRoot%\system32\shdocvw.dll (Microsoft Corporation)
\{EFA24E64-B078-11D0-89E4-00C04FC9E26E} - Explorer Band = %SystemRoot%\system32\shdocvw.dll (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar]
\\{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google = c:\program files\google\googletoolbar2.dll (Google Inc.)

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar]
\ShellBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} - &Google = c:\program files\google\googletoolbar2.dll (Google Inc.)
\WebBrowser\\{01E04581-4EEE-11D0-BFE9-00AA005B4383} - &Address = %SystemRoot%\system32\browseui.dll (Microsoft Corporation)
\WebBrowser\\{0E5CBF21-D15F-11D0-8301-00AA005B4383} - &Links = %SystemRoot%\system32\SHELL32.dll (Microsoft Corporation)
\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} - &Google = c:\program files\google\googletoolbar2.dll (Google Inc.)

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\CmdMapping]
\\{FB5F1910-F110-11d2-BB9E-00C04F795683} - 8192 =
\\NEXTID - 8195
\\{2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - 8193 =
\\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - 8194 = Sun Java Console

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions]
\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - MenuText: Sun Java Console = C:\Program Files\Java\jre1.5.0_09\bin\npjpi150_09.dll (Sun Microsystems, Inc.)
\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - MenuText: Sun Java Console = C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll (Sun Microsystems, Inc.)(HKCU CLSID)

>>> Approved Shell Extensions (Non-Microsoft Only) <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
\\{42071714-76d4-11d1-8b24-00a0c9068ff3} - Display Panning CPL Extension = ()
\\{764BF0E1-F219-11ce-972D-00AA00A14F56} - Shell extensions for file compression = ()
\\{853FE2B1-B769-11d0-9C4E-00C04FB6C6FA} - Encryption Context Menu = ()
\\{88895560-9AA2-1069-930E-00AA0030EBC8} - HyperTerminal Icon Ext = C:\WINDOWS\system32\hticons.dll (Hilgraeve, Inc.)
\\{0DF44EAA-FF21-4412-828E-260A8728E7F1} - Taskbar and Start Menu = ()
\\{00E7B358-F65B-4dcf-83DF-CD026B94BFD4} - Autoplay for SlideShow = ()
\\{7A9D77BD-5403-11d2-8785-2E0420524153} - User Accounts = ()
\\{E0D79304-84BE-11CE-9641-444553540000} - WinZip = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)
\\{E0D79305-84BE-11CE-9641-444553540000} - WinZip = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)
\\{E0D79306-84BE-11CE-9641-444553540000} - WinZip = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)
\\{E0D79307-84BE-11CE-9641-444553540000} - WinZip = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)
\\{81559C35-8464-49F7-BB0E-07A383BEF910} - = C:\Program Files\SpywareGuard\spywareguard.dll ()
\\{2B3453E4-49DF-11D3-8229-0080BE509050} - GMail Drive = C:\WINDOWS\system32\ShellExt\GMailFS.dll (Bjarke Viksoe)
\\{2B3453E4-49DF-11D3-8229-0080BE509052} - GMailFS Property Sheet = C:\WINDOWS\system32\ShellExt\GMailFS.dll (Bjarke Viksoe)
\\{2B3453E4-49DF-11D3-8229-0080BE509054} - GMailFS Drop Handler = C:\WINDOWS\system32\ShellExt\GMailFS.dll (Bjarke Viksoe)
\\{2B3453E4-49DF-11D3-8229-0080BE509056} - GMailFS Context Menu = C:\WINDOWS\system32\ShellExt\GMailFS.dll (Bjarke Viksoe)
\\{416651E4-9C3C-11D9-8BDE-F66BAD1E3F3A} - PhoneBrowser = C:\Program Files\Nokia\Nokia PC Suite 6\PhoneBrowser.dll (Nokia)
\\{967B2D40-8B7D-4127-9049-61EA0C2C6DCE} - PowerISO = ()
\\{6DEA92E9-8682-4b6a-97DE-354772FE5727} - Autodesk DWF Preview = C:\Program Files\Common Files\Autodesk Shared\Thumbnail\AcDwfThmbPrxy16.dll (Autodesk)
\\{36A21736-36C2-4C11-8ACB-D4136F2B57BD} - AutoCAD Digital Signatures Icon Overlay Handler = C:\WINDOWS\system32\AcSignIcon.dll (Autodesk)
\\{AC1DB655-4F9A-4c39-8AD2-A65324A4C446} - Autodesk Drawing Preview = C:\Program Files\Common Files\Autodesk Shared\Thumbnail\AcThumbnail16.dll (Autodesk)
\\{C169E5F0-E2B3-41F3-B81A-7BA529CBE193} - ZipGenius Shell Extension = D:\PROGRA~1\ZIPGEN~1\contmenu.dll (M.Dev Software)
\\{2E5AC2E0-406D-11D4-86B3-FA5861508E25} - ZipGenius Zip InfoTip = D:\PROGRA~1\ZIPGEN~1\zgtips.dll (M.Dev Software)
\\{310A0C95-EA11-42AE-A8E4-53E69E650310} - ZipGenius Drop handler = D:\PROGRA~1\ZIPGEN~1\DROPHA~1.DLL (M.Dev Software)
\\{FE8D01BF-610A-4261-9C6E-32D65A42C907} - ZipGenius DnD Extract handler = D:\PROGRA~1\ZIPGEN~1\ZGDRAG~1.DLL (M.Dev Software)
\\{D653647D-D607-4DF6-A5B8-48D2BA195F7B} - BitDefender Antivirus v8 = ()
\\{45AC2688-0253-4ED8-97DE-B5370FA7D48A} - Shell Extension for Malware scanning = ()

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

>>> Context Menu Handlers (Non-Microsoft Only) <<<
[HKEY_LOCAL_MACHINE\Software\Classes\*\shellex\ContextMenuHandlers]
\Autodesk.DWF.ContextMenu - {6C18531F-CA85-45F7-8278-FF33CF0A5964} = C:\Program Files\Common Files\Autodesk shared\dwf common\DWFShellExtension.dll (Autodesk, Inc.)
\AVG Anti-Spyware - {8934FCEF-F5B8-468f-951F-78A921CD3920} = D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll (Anti-Malware Development a.s.)
\cm4ilock - {7EFFC96D-F303-49CB-9E98-1E593A9D2836} = ()
\WinRAR - = ()
\WinZip - {E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)
\ZipGenius 6 - {C169E5F0-E2B3-41F3-B81A-7BA529CBE193} = D:\PROGRA~1\ZIPGEN~1\contmenu.dll (M.Dev Software)

[HKEY_LOCAL_MACHINE\Software\Classes\AllFilesystemObjects\shellex\ContextMenuHandlers]

[HKEY_LOCAL_MACHINE\Software\Classes\Directory\shellex\ContextMenuHandlers]
\AVG Anti-Spyware - {8934FCEF-F5B8-468f-951F-78A921CD3920} = D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll (Anti-Malware Development a.s.)
\PowerISO - {967B2D40-8B7D-4127-9049-61EA0C2C6DCE} = ()
\WinRAR - = ()
\WinZip - {E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)
\ZipGenius 6 - {C169E5F0-E2B3-41F3-B81A-7BA529CBE193} = D:\PROGRA~1\ZIPGEN~1\contmenu.dll (M.Dev Software)

[HKEY_LOCAL_MACHINE\Software\Classes\Directory\BackGround\shellex\ContextMenuHandlers]

[HKEY_LOCAL_MACHINE\Software\Classes\Folder\shellex\ContextMenuHandlers]
\BitDefender Antivirus v8 - {D653647D-D607-4DF6-A5B8-48D2BA195F7B} = ()
\PowerISO - {967B2D40-8B7D-4127-9049-61EA0C2C6DCE} = ()
\WinRAR - = ()
\WinZip - {E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)

>>> Column Handlers (Non-Microsoft Only) <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers]
\{F9DB5320-233E-11D1-9F84-707F02C10627} - PDF Column Info = C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll (Adobe Systems, Inc.)

>>> Registry Run Keys <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
DSLAGENTEXE - C:\Program Files\Huawei\MT841\dslagent.exe ()
Zone Labs Client - D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe (Zone Labs, LLC)
!AVG Anti-Spyware - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe (Anti-Malware Development a.s.)
SunJavaUpdateSched - C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe (Sun Microsystems, Inc.)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]
IMAIL Installed = 1
MAPI Installed = 1
MSFS Installed = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
ctfmon.exe - C:\WINDOWS\system32\ctfmon.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\load]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\run]

>>> Startup Links <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders\\Common Startup]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\AutoCAD Startup Accelerator.lnk.disabled ()
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\desktop.ini ()
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk.disabled ()

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders\\Startup]
C:\Documents and Settings\ashok\Start Menu\Programs\Startup\desktop.ini ()
C:\Documents and Settings\ashok\Start Menu\Programs\Startup\SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe ()

>>> MSConfig Disabled Items <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig]

[All Users Startup Folder Disabled Items]

[Current User Startup Folder Disabled Items]

>>> User Agent Post Platform <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
\\SV1 -

>>> AppInit Dll's <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs]

>>> Image File Execution Options <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options]
\Your Image File Name Here without a path - Debugger = ntsd -d

>>> Shell Service Object Delay Load <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
\\PostBootReminder - {7849596a-48ea-486e-8937-a2a3009f31a9} = %SystemRoot%\system32\SHELL32.dll (Microsoft Corporation)
\\CDBurn - {fbeb8a05-beee-4442-804e-409d6c4515e9} = %SystemRoot%\system32\SHELL32.dll (Microsoft Corporation)
\\WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} = %SystemRoot%\system32\webcheck.dll (Microsoft Corporation)
\\SysTray - {35CEC8A3-2BE6-11D2-8773-92E220524153} = C:\WINDOWS\system32\stobject.dll (Microsoft Corporation)
\\WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} = C:\WINDOWS\system32\WPDShServiceObj.dll (Microsoft Corporation)

>>> Shell Execute Hooks <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
\\{AEB6717E-7E19-11d0-97EE-00C04FD91972} - URL Exec Hook = shell32.dll (Microsoft Corporation)
\\{81559C35-8464-49F7-BB0E-07A383BEF910} - SpywareGuard.Handler = C:\Program Files\SpywareGuard\spywareguard.dll ()
\\{57B86673-276A-48B2-BAE7-C6DBB3020EB8} - CShellExecuteHookImpl Object = D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll (Anti-Malware Development a.s.)

>>> Shared Task Scheduler <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
\\{438755C2-A8BA-11D1-B96B-00A0C90312E1} - Browseui preloader = %SystemRoot%\system32\browseui.dll (Microsoft Corporation)
\\{8C7461EF-2B13-11d2-BE35-3078302C2030} - Component Categories cache daemon = %SystemRoot%\system32\browseui.dll (Microsoft Corporation)

>>> Winlogon <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
\\UserInit = C:\WINDOWS\system32\userinit.exe,
\\Shell = explorer.exe
\\System =

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]
\AtiExtEvent - Ati2evxx.dll = (ATI Technologies Inc.)
\crypt32chain - crypt32.dll = (Microsoft Corporation)
\cryptnet - cryptnet.dll = (Microsoft Corporation)
\cscdll - cscdll.dll = (Microsoft Corporation)
\ScCertProp - wlnotify.dll = (Microsoft Corporation)
\Schedule - wlnotify.dll = (Microsoft Corporation)
\sclgntfy - sclgntfy.dll = (Microsoft Corporation)
\SensLogn - WlNotify.dll = (Microsoft Corporation)
\termsrv - wlnotify.dll = (Microsoft Corporation)
\WgaLogon - WgaLogon.dll = (Microsoft Corporation)
\wlballoon - wlnotify.dll = (Microsoft Corporation)
\WRNotifier - WRLogonNTF.dll = ()

>>> DNS Name Servers <<<
{367EFC34-7CC6-4BD6-85B4-F63E882CDFC6} - (Realtek RTL8139 Family PCI Fast Ethernet NIC)
{9BB4839C-36AB-4246-ADD4-3EB9BDB1E3B0} - (Huawei MT841 Network Device)
{FDFBFA7C-AAC2-486D-8AD9-FDFA422013BF} - (1394 Net Adapter)

>>> All Winsock2 Catalogs <<<
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries]
\000000000001\\LibraryPath - %SystemRoot%\System32\mswsock.dll (Microsoft Corporation)
\000000000002\\LibraryPath - %SystemRoot%\System32\winrnr.dll (Microsoft Corporation)
\000000000003\\LibraryPath - %SystemRoot%\System32\mswsock.dll (Microsoft Corporation)
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9\Catalog_Entries]
\000000000001\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000002\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000003\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000004\\PackedCatalogItem - %SystemRoot%\system32\rsvpsp.dll (Microsoft Corporation)
\000000000005\\PackedCatalogItem - %SystemRoot%\system32\rsvpsp.dll (Microsoft Corporation)
\000000000006\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000007\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000008\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000009\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000010\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000011\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000012\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000013\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000014\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000015\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)

>>> Protocol Handlers (Non-Microsoft Only) <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler]
\ipp - ()
\msdaipp - ()

>>> Protocol Filters (Non-Microsoft Only) <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter]


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HJT LOG

Logfile of HijackThis v1.99.1
Scan saved at 11:49:57 AM, on 20-Dec-06
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Huawei\MT841\dslagent.exe
D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
D:\program files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 0.0.0.0:80
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [DSLAGENTEXE] "C:\Program Files\Huawei\MT841\dslagent.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk.disabled
O4 - Global Startup: Microsoft Office.lnk.disabled
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Hide Object - res://C:\Program Files\BrowserTweaks\HideObject\hotool.dll/201
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1151319936718
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1151319914140
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2002\AcPreview.ocx
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe
Hello nasbandi,

I am sorry that I have been slow to respond.

What problems are you experiencing now? Is it just your system is slow now or are virus scans detecting anything?

I noticed that you have the AVG Anti-Spyware 7.5 installed. I do not see an anti-virus installed though.

You had two at one time:
AntiVir PersonalEdition Classic
Grisoft Anti-virus

I would install an anti-virus and keep the AVG Anti-Spyware 7.5.

I do not know anything about the following file so let's check it out.

======
Please show all files for your system.
You will need to reverse this process when all steps are done.


Submit File to Jotti
Please click on Jotti
Use the "Browse" button and locate the following file on your computer:
C:\Program Files\BrowserTweaks\HideObject\hotool.dll
Click the "Submit" button.
Please copy and post (reply) with the results

If Jotti's service load is too high, you can use the following scanner instead:
http://www.virustotal.com/xhtml/index_en.html

Please also check the properties of those files (right-click and select properties from the popupmenu). Look if you can find some company information, etc.

======
PCPitStop

Please register (it's free, don't worry) with PCPitStop and run the full tests here.
When the tests are complete, a results page will pop up. Click "Share these results with TechExpress" on the left-hand side. Then copy the URL provided and post (reply) with it here for me.

Please tell me what problems you are experiencing.
Install an anti-virus program to complement the AVG Anti-Spyware
Post (reply) with the results from Jotti
Post (reply) with the URL with PCPitstop results
Post (reply) with a hijackthis log.
jotti found none ( I use hide obect
to hide my files)

TechExpress link for your current results:
http://www.pcpitstop.com/techexpress.asp?id=F107FW3WCDWSESDJ


Logfile of HijackThis v1.99.1
Scan saved at 1:22:57 PM, on 01-Jan-07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Huawei\MT841\dslagent.exe
D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
D:\program files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 0.0.0.0:80
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [DSLAGENTEXE] "C:\Program Files\Huawei\MT841\dslagent.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Hide Object - res://C:\Program Files\BrowserTweaks\HideObject\hotool.dll/201
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1151319936718
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1151319914140
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2002\AcPreview.ocx
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe
Hi nasbandi

Your logs appear to be clean. What problems are you still experiencing? Is it slow performance now?

I am reviewing the results from PCPitstop.
Have you defragmented your drives? Have you adjusted your browser cache?
Also I would recommend you follow their recommendations for disabling all scripting, ActiveX controls, and cookies for the Restricted Sites zone.

It is not possible to tweak the ping value using any settings on your PC; improvements must be made by your ISP within their network.

Are you on a dial-up connection since your ping latency was measured at 355 millisec? It appears that you may need to contact your ISP and ask if any improvements can be made.

I am also wondering if your video drivers are up-to-date.
Use the scan to check for out-of-date drivers and let me know if there are bad drivers.
Get Updated Drivers (Touchstone Driver Agent)
http://www.pcpitstop.com/driverscan.asp
Please click the link and follow the instructions to run the scan.
Let me know if any bad drivers were found.
defragmented the drives
adjusted the browser cache
disabled all scripting, ActiveX controls, and cookies for the Restricted Sites zone.
mine is DSL connection(256kbps) not a dial-up connection
following is the result of driver agent test
[external image: Posted Image]
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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