Hijackthis

When i pulled up CCleaner today i didnt see the entry for Windows Xp realted…Are you still looking for a way yo get rid of the last Microsoft office entry ?

krome8800

1. Open Taskmanager (Rt click a blank space on your lower toolbar)
Look under the applications tab and see if Office Beta is running, if it is, Higlite it and Select "End Task"
Close task manager

2.Go to C:\Program files
Locate the Program folder for Office 12 (Beta)->>Rt click and delete the folder

3. Reboot your PC and reply with the results

thanks bamajim

No there is nothing Office beta running that i can see.

krome8800

Go HERE and download the Windows Installer Cleanup utility

Save it to your Desktop->>Double Click msicuu2 on your Desktop, follow the prompts and install it.

Then Click Start->>All Programs->>Windows Install Clean up utility,

Run The Program and See if the Program we are trying to Remove appears on the list.

thanks bamajim

Yes. I highlighted it and hit remove.Now I still can't get rid of the folders in the C drive.

krome8800

The folders that you cannot delete in C:\

Please give me a list of the ones you are trying to remove (the exact names)
Also Rt Click each one of those folders->>Properties->> and reply with the attribute information displayed
i.e. is Read only Higlited, Hidden Highlited?

thanks bamajim

ok from C:drive Microsoft Office And under Common folders in C:\ there is also a Microsoft Shared that has office 12 beta i believe.

krome8800

So the listing is

C:\Program files\Microsoft Office

and

C:\Program Files\Common Files\Microsoft Shared

And what was the attribute listing for those folders?


bamajim

And what was the attribute listing for those folders? what u mean?

krome8800

Also Rt Click each one of those folders->>Properties->> and reply with the attribute information displayed
i.e. is Read only Higlited, Hidden Highlited?

When you Rt click the folder and Select Properties another window will open and under the General tab, at the bottom of the open window will be an attributes listing.

thanks bamajim

C:\>Programs>Microsoft Office>Attributes listing>Read only C:\>Programs>Common Files>Microsoft Shared>Read only Like that?

krome8800

Reboot into Safe Mode

Go to C:\Program Files->>Locate Microsoft Office->>Rt Click->>Explore

There Should be a series of folders in that folderoffice12
Document themes12
And any other with a 12 suffix
Rt Click each one of those folders->>Select Delete

Do Not Try to delete the Shared folder located in Common Files

thanks bamajim

ok Loaded safe mode and tryed what u said. But trying to delete the main one that said Microsoft Office 12 which is a read only this is what came up: cannot delete MSOHEV.DLL: Access is denied. Make sure the disk is not full or write-protected and that the file is not in use. Never touched the one that says office in common folder just left it alone for now…

k