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Spyware / Malware / Virus Removal

Need Help

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Can anyone help?

Cannot get the hijackers off, need help figuring out which items to clean.

Log below.

Thanks Much,
G


Logfile of HijackThis v1.99.1
Scan saved at 9:29:34 PM, on 11/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\AGRSMMSG.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\BenQ\Versato.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\BenQ\OSD.EXE
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Geffoi\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshibadirect.com/dpdstart
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [MONITER] systemdll.exe
O4 - HKLM\..\Run: [backd] barint.exe
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [IVPServiceMgr] C:\toshiba\ivp\ism\ivpsvmgr.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [sysconf16] driver64.exe
O4 - HKCU\..\Run: [srbho] ExchangeMaster.exe
O4 - HKCU\..\Run: [forces_elite] keybdll.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.6962\GoogleToolbarNotifier.exe
O4 - Global Startup: Activer le programme Q-Type.lnk = C:\Program Files\BenQ\Versato.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1146934434913
O17 - HKLM\System\CCS\Services\Tcpip\..\{484B0CEF-9525-48C4-8083-2D2FB324E104}: NameServer = 85.255.116.116,85.255.112.175
O17 - HKLM\System\CCS\Services\Tcpip\..\{4EE75467-DF91-4499-A184-D96961A6B5C2}: NameServer = 85.255.116.116,85.255.112.175
O17 - HKLM\System\CCS\Services\Tcpip\..\{55092A5E-F7CC-4835-A630-30420B2826D5}: NameServer = 85.255.116.116,85.255.112.175
O17 - HKLM\System\CCS\Services\Tcpip\..\{BB2AB5A1-4C31-4241-B9A4-9C01C1D0D7CD}: NameServer = 85.255.116.116,85.255.112.175
O17 - HKLM\System\CCS\Services\Tcpip\..\{C1F0C306-28A6-4E57-8E97-D607A8FCBC49}: NameServer = 85.255.116.116,85.255.112.175
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.116 85.255.112.175
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.116 85.255.112.175
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.116 85.255.112.175
O18 - Protocol: fdstp2 - {EDA30510-6AD8-11D2-A1A4-00805F0F0690} - C:\FACTSET\FDSTP.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Hi,

You have a trojan on your system which allows attackers to access your computer from remote locations, stealing passwords, Internet banking and personal data. Change all of your passwords now. Do NOT do any online transactions until we have cleaned your system.
See, How Do I Handle Possible Identify Theft, Internet Fraud and Credit Card Fraud?

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Also, you did not extract HijackThis properly. The easiest way to remedy this is to download the current version from here and save it to a convenient location. This is a self-executing file, so just double-click the file and it will install itself in its own folder in Program Files. Then delete the other version. Use the version that is now in Program Files.

• Start HijackThis, click System Scan Only and place a checkmark next to the following items:
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [MONITER] systemdll.exe
O4 - HKLM\..\Run: [backd] barint.exe
O4 - HKCU\..\Run: [sysconf16] driver64.exe
O4 - HKCU\..\Run: [srbho] ExchangeMaster.exe
O4 - HKCU\..\Run: [forces_elite] keybdll.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{484B0CEF-9525-48C4-8083-2D2FB324E104}: NameServer = 85.255.116.116,85.255.112.175
O17 - HKLM\System\CCS\Services\Tcpip\..\{4EE75467-DF91-4499-A184-D96961A6B5C2}: NameServer = 85.255.116.116,85.255.112.175
O17 - HKLM\System\CCS\Services\Tcpip\..\{55092A5E-F7CC-4835-A630-30420B2826D5}: NameServer = 85.255.116.116,85.255.112.175
O17 - HKLM\System\CCS\Services\Tcpip\..\{BB2AB5A1-4C31-4241-B9A4-9C01C1D0D7CD}: NameServer = 85.255.116.116,85.255.112.175
O17 - HKLM\System\CCS\Services\Tcpip\..\{C1F0C306-28A6-4E57-8E97-D607A8FCBC49}: NameServer = 85.255.116.116,85.255.112.175
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.116 85.255.112.175
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.116 85.255.112.175
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.116 85.255.112.175


Close ALL browsers and open windows/programs except HijackThis and click 'Fix Checked'.

• Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.
Once the desktop loads please post the text that will open (report.txt) in your next reply.

* Clean your Cache and Cookies in IE:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Click the "Delete Cookies" button
  • Next to it, Click the "Delete Files" button
  • When prompted, place a check in: "Delete all offline content", click OK
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu on the left side of the Options window.
  • Click the Clear button located to the right of each option (History, Cookies, Cache).
  • Click OK to close the Options window
    Alternatively, you can clear all information stored while browsing by clicking Clear All.
    A confirmation dialog box will be shown before clearing the information.
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
• Download and scan with AVG Anti-Spyware v7.5
(This is Ewdio 4.0 renamed. If you already have Ewido installed, please update to this version which has a special "clean driver" for removing persistent malware)
1. After download, double click on the file to launch the install process.
2. Choose a language, click "OK" and then click "Next".
3. Read the "License Agreement" and click "I Agree".
4. Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
5. After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
6. The main "Status" menu will appear. Select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'.
7. Then right click on AVG Anti-Spyware in the system tray and uncheck "Start with Windows".
8. Go to Start > Run and type: services.msc
  • Press "OK".
  • Click the "Extended tab" and scroll down the list to find AVG Anti-Spyware guard.
  • When you find the guard service, double-click on it.
  • In the Properties Window > General Tab that opens, click the "Stop" button.
  • From the drop-down menu next to "Startup Type", click on "Manual".
  • Now click "Apply", then "OK" and close the Services window.
9. Select the "Update" button and click "Start update". Wait until you see the "Update succesfull message. If you are having problems with the updater, manually update with the
AVG Anti-Spyware Full database installer from here.

Once the updates are installed do the following:
1. Click on the "Scanner" button and choose the "Settings" tab.
  • Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
  • Under "How to Scan?" check all (default).
  • Under "Possibly unwanted software" check all (default).
  • Under "What to Scan?" make sure "Scan every file" is selected (default).
  • Under "Reports" select "Automatically generate report after every scan" and UNcheck "Only if threats were found".
2. Click the "Scan" tab to return to scanning options.
3. Click "Complete System Scan" to start.
4. When the scan has finished you will be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.

IMPORTANT! Do not save the report before you have clicked the Apply all actions button. If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions?" button.

5. Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
6. Exit AVG Anti-Spyware when done and submit the log report in your next response.

Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. If Explorer or other programs are open during the scan that means certain files will also be in use. Some malware will insert itself and hide in areas that are "protected" by Windows when the files are being used. This can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.

Note: If AVG Anti-Spyware "crashes" or "hangs" during the scan, try scanning again by doing this:
1. Scan one sector of the system at a time by using the "Custom Scan" feature. To do this select Scanner > Custom Scan and click on Add drive/directory/file. Browse to C:\Windows > System, add this folder to the list and click on "Start Scan". When the scan is complete, repeat the Custom Scan but this time, browse to and add the System32 folder. Then keep repeating this procedure until all your folders have been scanned. Make sure you include the Documents & Settings folder.
2. If this still does not help, then turn the ADS scanner off while making a Custom Scan. To do this select Scanner > Scan Settings and untick "Scan in NTFS Alternate Data Streams". Then repeat the steps above for performing a Custom Scan.

• Post back with the report.txt, the AVG Anti-Spyware log and a new HijackThis log.
This is the report from Fixware Fixwareout ver 1.003 Last edited 8/11/2006 Post this report in the forums please Reg Entries that were deleted … Microsoft ® Windows Script Host Version 5.6 Random Runs removed from HKLM … PLEASE NOTE, There WILL be LEGITIMATE FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE. »»»»» Searching by size/names… »»»»» Search five digit cs, dm and jb files. This WILL/CAN also list Legit Files, Submit them at Virustotal Other suspects. Directory of C:\WINDOWS\system32 »»»»» Misc files. »»»»» Checking for older varients covered by the Rem3 tool.
Here are the two files, 1) AVG Log; 2) New Hijackthis log; I wait your reply.. thanks mucho, G

1) AVG Log:
———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 11:39:42 PM 11/30/2006

+ Scan result:



C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP115\A0018064.exe -> Adware.NewDotNet : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP115\A0018072.dll -> Adware.NewDotNet : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP122\A0018920.exe -> Adware.NewDotNet : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP122\A0018921.exe -> Adware.NewDotNet : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP122\A0018922.exe -> Adware.NewDotNet : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP125\A0019471.dll -> Adware.NewDotNet : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP125\A0019479.dll -> Adware.NewDotNet : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP116\A0018091.dll -> Adware.WebHancer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP116\A0018092.dll -> Adware.WebHancer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP116\A0018093.exe -> Adware.WebHancer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP116\A0018098.dll -> Adware.WebHancer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP116\A0018099.dll -> Adware.WebHancer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP122\A0018927.exe -> Adware.WebHancer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP122\A0018938.dll -> Adware.WebHancer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP83\A0014365.exe -> Adware.WebHancer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP83\A0014366.dll -> Adware.WebHancer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP83\A0014367.dll -> Adware.WebHancer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP83\A0014368.exe -> Adware.WebHancer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP84\A0014405.exe -> Adware.WebHancer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP84\A0014406.dll -> Adware.WebHancer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP84\A0014407.dll -> Adware.WebHancer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP84\snapshot\MFEX-4.DAT -> Adware.WebHancer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP84\snapshot\MFEX-5.DAT -> Adware.WebHancer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP116\A0018090.exe -> Adware.Webhancer.a : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP116\A0018097.exe -> Adware.Webhancer.a : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP84\snapshot\MFEX-3.DAT -> Adware.Webhancer.a : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP122\A0018923.dll -> Adware.Zango : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP101\A0016278.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP101\A0016290.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP102\A0016333.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP102\A0017333.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP103\A0017343.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP103\A0017354.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP103\A0017369.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP103\A0017379.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP103\A0017390.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP103\A0017400.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP105\A0017443.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP106\A0017471.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP107\A0017494.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP107\A0017504.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP108\A0017518.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP109\A0017548.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP109\A0017615.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP110\A0017635.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP110\A0017649.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP111\A0017711.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP111\A0017725.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP111\A0017741.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP112\A0017756.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP112\A0017766.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP112\A0017776.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP112\A0017790.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP114\A0017818.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP114\A0018023.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP114\A0018034.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP114\A0018042.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP115\A0018055.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP115\A0018073.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP116\A0018100.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP118\A0018119.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP118\A0018127.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP119\A0018141.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP120\A0018240.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP120\A0018252.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP120\A0018260.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP120\A0018268.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP121\A0018564.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP121\A0018580.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP121\A0018588.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP121\A0018822.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP122\A0018907.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP122\A0018940.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP75\A0013816.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP75\A0013830.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP75\A0013845.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP75\A0013849.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP76\A0013861.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP77\A0013879.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP77\A0013889.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP77\A0013908.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP78\A0013932.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP78\A0013945.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP78\A0013955.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP78\A0013965.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP79\A0013983.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP79\A0013996.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP80\A0014017.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP80\A0014029.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP80\A0014039.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP80\A0014049.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP81\A0014069.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP81\A0014079.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP81\A0014095.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP83\A0014352.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP84\A0014411.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP84\A0014428.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP85\A0014438.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP86\A0014524.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP87\A0014547.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP88\A0014559.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP88\A0014585.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP88\A0014600.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP88\A0014625.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP88\A0014636.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP90\A0014652.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP91\A0014681.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP92\A0014694.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP93\A0014709.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP93\A0015709.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP93\A0015722.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP93\A0015785.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP93\A0015795.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP94\A0015809.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP95\A0015825.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP96\A0015844.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP98\A0016208.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP98\A0016222.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{BC554F74-5213-4B02-B93C-494AF5486CCD}\RP99\A0016236.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\Documents and Settings\Geffoi\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv799.jar-921ac62-412c7084.zip/Matrix.class -> Downloader.OpenStream.c : Cleaned with backup (quarantined).
C:\WINDOWS\system32\kdsvw.exe -> Downloader.Zlob.aty : Cleaned with backup (quarantined).
C:\Documents and Settings\Geffoi\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\arr3.jar-44f46a26-304b2676.zip/Gummy.class -> Not-A-Virus.Exploit.ByteVerify : Cleaned with backup (quarantined).
C:\Documents and Settings\Geffoi\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\arr3.jar-501a5588-1a0f9db3.zip/Gummy.class -> Not-A-Virus.Exploit.ByteVerify : Cleaned with backup (quarantined).
C:\Documents and Settings\Geffoi\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-523da84a-63ea8708.zip/NewURLClassLoader.class -> Not-A-Virus.Exploit.ByteVerify : Cleaned with backup (quarantined).
C:\Documents and Settings\Geffoi\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-523da84a-63ea8708.zip/SuperMSClassLoader.class -> Not-A-Virus.Exploit.ByteVerify : Cleaned with backup (quarantined).
C:\Documents and Settings\Geffoi\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\java.jar-47723671-332f1feb.zip/NewSecurityClassLoader.class -> Not-A-Virus.Exploit.ByteVerify : Cleaned with backup (quarantined).
C:\Documents and Settings\Geffoi\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\java.jar-47723671-332f1feb.zip/NewURLClassLoader.class -> Not-A-Virus.Exploit.ByteVerify : Cleaned with backup (quarantined).
C:\Documents and Settings\Geffoi\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\java.jar-51c27f2d-670c104d.zip/NewSecurityClassLoader.class -> Not-A-Virus.Exploit.ByteVerify : Cleaned with backup (quarantined).
C:\Documents and Settings\Geffoi\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\java.jar-51c27f2d-670c104d.zip/NewURLClassLoader.class -> Not-A-Virus.Exploit.ByteVerify : Cleaned with backup (quarantined).
C:\Documents and Settings\Geffoi\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\java.jar-792a1f63-281be404.zip/NewSecurityClassLoader.class -> Not-A-Virus.Exploit.ByteVerify : Cleaned with backup (quarantined).
C:\Documents and Settings\Geffoi\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\java.jar-792a1f63-281be404.zip/NewURLClassLoader.class -> Not-A-Virus.Exploit.ByteVerify : Cleaned with backup (quarantined).
C:\Documents and Settings\Geffoi\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv441.jar-8dda3b2-6cbb5a5f.zip/Dummy.class -> Not-A-Virus.Exploit.ByteVerify : Cleaned with backup (quarantined).
C:\Documents and Settings\Geffoi\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv487.jar-5e4daa42-783cf99c.zip/Dummy.class -> Not-A-Virus.Exploit.ByteVerify : Cleaned with backup (quarantined).
C:\Documents and Settings\Geffoi\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv799.jar-921ac62-412c7084.zip/Dummy.class -> Not-A-Virus.Exploit.ByteVerify : Cleaned with backup (quarantined).


::Report end

2) Hijackthis Log New:

Logfile of HijackThis v1.99.1
Scan saved at 11:43:19 PM, on 11/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\TOSHIBA\ConfigFree\CFXFER.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\BenQ\Versato.exe
C:\Program Files\BenQ\OSD.EXE
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Symantec\LiveUpdate\AUPDATE.EXE
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshibadirect.com/dpdstart
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [IVPServiceMgr] C:\toshiba\ivp\ism\ivpsvmgr.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.6962\GoogleToolbarNotifier.exe
O4 - Global Startup: Activer le programme Q-Type.lnk = C:\Program Files\BenQ\Versato.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1146934434913
O18 - Protocol: fdstp2 - {EDA30510-6AD8-11D2-A1A4-00805F0F0690} - C:\FACTSET\FDSTP.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Hi, The fixwareout log doesn't look right. Did you post the entire log, or did you run the tool twice? Also, let me know how your computer is running.
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