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I've Tried Everything! Please Help Me!

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Hi,

I have some kind of hijacking on my computer that I can't get rid of! I've tried ad-aware, spybot, trojanhunt, not to mention that I have an always up-to-date McAfee scan going every night. I ran HJT and removed the files that seemed related based on some internet advice, but it won't go away! the allaboutsearching.com registry item seems to regenerate! My HJT log is below. If anyone can help me, I'd really truly appreciate it!

___________________

Logfile of HijackThis v1.97.7
Scan saved at 10:19:53 AM, on 5/4/2004
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINNT\System32\pctspk.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\VERITAS\Backup Exec\RANT\beremote.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\Explorer.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb06.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\Program Files\TrojanHunter 3.8\THGuard.exe
C:\Program Files\Common files\WinTools\WToolsA.exe
C:\PROGRA~1\FINDFL~1\Amok loud.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Common files\WinTools\WToolsS.exe
C:\Program Files\Common files\WinTools\WSup.exe
E:\Software Tools\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearching.com/passthrough/i…p://about:blank
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972}_ - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.8\THGuard.exe"
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [wave sixth] C:\PROGRA~1\FINDFL~1\Amok loud.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .exe: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8035.5440856482
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/SassCln.CAB
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = SCresmgt.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = SCresmgt.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = SCresmgt.local

_______________

The domain at the bottom is the network I'm on. Thanks so much for your help!

Cara :unsure:
hello Cara

Please look over the Following Entries I have listed, run Hijack This again and check them and then, making sure you have No Internet Explorer Windows open, including this one, Press the "Fix Checked" Button with HijackThis.

Reboot If I have specified below, and Post a Fresh HijackThis log.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearching.com/passthrough/i…p://about:blank
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972}_ - (no file)

After this, Reboot and post a fresh log.
Thanks for your reply! but, it doesn't look like they were removed :(

Logfile of HijackThis v1.97.7
Scan saved at 12:04:17 PM, on 5/4/2004
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINNT\System32\pctspk.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\VERITAS\Backup Exec\RANT\beremote.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\Explorer.exe
C:\PROGRA~1\McAfee.com\Agent\mcupdui.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb06.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\Program Files\TrojanHunter 3.8\THGuard.exe
C:\Program Files\Common files\WinTools\WToolsA.exe
C:\PROGRA~1\FINDFL~1\Amok loud.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Common files\WinTools\WToolsS.exe
C:\Documents and Settings\c-2-029\Desktop\HijackThis.exe
C:\Program Files\Common files\WinTools\WSup.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearching.com/passthrough/i…B_PVER}&ar;=home
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972}_ - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.8\THGuard.exe"
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [wave sixth] C:\PROGRA~1\FINDFL~1\Amok loud.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O12 - Plugin for .exe: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8035.5440856482
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/SassCln.CAB
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = SCresmgt.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = SCresmgt.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = SCresmgt.local
hello again Cara

Please look over the Following Entries I have listed, run Hijack This again and check them and then, making sure you have No Internet Explorer Windows open, including this one, Press the "Fix Checked" Button with HijackThis.

Reboot If I have specified below, and Post a Fresh HijackThis log.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearching.com/passthrough/i…p://about:blank
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972}_ - (no file)
4 - HKLM\..\Run: [wave sixth] C:\PROGRA~1\FINDFL~1\Amok loud.exe


After this, Reboot and Delete the following files:

C:\PROGRA~1\FINDFL~1
C:\Program Files\Common files\WinTools <–known to install malware

Note: Make sure you have Set Windows to show Hidden Files & Folders before you Start Sending Them to us For Analysis, or you're deleting them. This can be done by looking at the instructions at This Webpage http://www.xtra.co.nz/help/0,,4155-1916458,00.html

To Delete These Files/Folders, You Will need to Boot into Safe Mode. This can be done by tapping F8 while the macvhine reboots.

Then, reboot back into normal mode and post a fresh Hijack this log.
Okay i did that. what next?

Logfile of HijackThis v1.97.7
Scan saved at 12:42:26 PM, on 5/4/2004
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINNT\System32\pctspk.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\VERITAS\Backup Exec\RANT\beremote.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\Explorer.exe
C:\PROGRA~1\McAfee.com\Agent\mcupdui.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb06.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\TrojanHunter 3.8\THGuard.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Documents and Settings\c-2-029\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearching.com/passthrough/i…p://about:blank
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972}_ - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.8\THGuard.exe"
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [wave sixth] C:\PROGRA~1\FINDFL~1\Amok loud.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O12 - Plugin for .exe: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8035.5440856482
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/SassCln.CAB
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = SCresmgt.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = SCresmgt.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = SCresmgt.local
hi Cara, In order for the fix to work you have to remove Wintools using add/remove programs in control panel. Please do the following hit Ctrl-Alt-Delete at the same time, go to the processes tab, look for all Wintools entries, click on them and then click on the stop process button, then choose yes to continue . Then, click start->control Panel-> Add/Remove Programs then look for Wintools and remove it. Then post a fresh Hijack this log after it has rebooted.
ok so i tried that but i didn't see any wintools processes. are they called something else? i went ahead and tried to remove it, but it says that "can't uninstall. may already be uninstalled, do you want to remove it from the add remove list?" that sounds pretty fishy to me. i'm rebooting now for good measure and will post a new HJT log, but i doubt it will be different.
here it is

Logfile of HijackThis v1.97.7
Scan saved at 1:29:34 PM, on 5/4/2004
Platform: Windows 2000 SP1 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINNT\System32\pctspk.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\VERITAS\Backup Exec\RANT\beremote.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\Explorer.exe
C:\PROGRA~1\McAfee.com\Agent\mcupdui.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb06.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\Program Files\TrojanHunter 3.8\THGuard.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Documents and Settings\c-2-029\Desktop\HijackThis.exe

R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972}_ - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.8\THGuard.exe"
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [wave sixth] C:\PROGRA~1\FINDFL~1\Amok loud.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O12 - Plugin for .exe: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8035.5440856482
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/SassCln.CAB
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = SCresmgt.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = SCresmgt.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = SCresmgt.local
Hi Cara,
Sorry this is a pain you have a nasty known as LOP. please do this for me.

do all of the following in Safe mode, reboot your computer and tap F8 while it is restarting to go into safe mode.

then, delete

C:\PROGRA~1\FINDFL~1

then go to your add/remove programs under control panel and remove wintools.
if it comes up with the same error, go ahead and remove the entry from add/remove programs.

then,

find and delete

C:\Program Files\Common files\WinTools

reboot into normal mode run Hijack this and fix the following entries. make sure there are no windows, including this one, open other then hijack this. check the following and click fix selected items.

R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972}_ - (no file)
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [wave sixth] C:\PROGRA~1\FINDFL~1\Amok loud.exe


then reboot and post a fresh log.
okay, here we go:

Logfile of HijackThis v1.97.7
Scan saved at 3:14:16 PM, on 5/4/2004
Platform: Windows 2000 SP1 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINNT\System32\pctspk.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\VERITAS\Backup Exec\RANT\beremote.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\Explorer.exe
C:\PROGRA~1\McAfee.com\Agent\mcupdui.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb06.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\Program Files\TrojanHunter 3.8\THGuard.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Documents and Settings\c-2-029\Desktop\HijackThis.exe

R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972}_ - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.8\THGuard.exe"
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O12 - Plugin for .exe: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8035.5440856482
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/SassCln.CAB
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = SCresmgt.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = SCresmgt.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = SCresmgt.local
alright way to go Cara :thumbup:

fix this with Hijack this, remember make sure all windows, including this one, are closed before hiting the fix selected items button.

R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972}_ - (no file)

This is not malware or spyware related but it is a resource hog so I recommend you have Hijack this fix it also.

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

For future protection
download and install:

SpywareBlaster will block bad ActiveX and malevolent cookies. http://www.javacoolsoftware.com/spywareblaster.html

IE-SPYAD puts over 4000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
http://www.staff.uiuc.edu/~ehowes/resource.htm#IESPYAD

Both are very small free programs that you run once, and then just occasionally to check for updates.

also I would recommend you download this one too.

Spybot: Search and Destroy from http://www.safer-networking.org/index.php?page=download . Check for Updates first, download ALL Updates and Do a Scan. When finished, make sure ALL RED items have been ticked, and click the "Fix Selected Problems" Button.

And also see
So how did I get infected in the first place?
awesome! thank you so much! i will download the programs you recommended and repair the items through hjt. one last quick question – i've tried many times to download the updates to spybot, but it never seems to do anything after i check the downloads i want and hit "download" it sits there FOREVER. any thoughts on that? again, i totally appreciate your help. it's nice to know that there are good guys on the internet, not just the hackers/virus writers, etc. have a great day!
it may have been caused by wintools and your LOP infection. Hopefully it won't do it anymore. glad we could help and sorry it took so long, that thing just didn't want to go away.
Glad we could help. :)

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