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Trojan horse proxy - Hi-Jack this log

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Post #16 last edited
Most times it shows its path as C:\My Documents\GPS\Details|Setup.exe or C:\Documents and Settings\All users\DocumentsSetup.exe couple of times C:System Volume Information\-restore{21E40951-1B12-4452-ACBD-1211DB6BBCD5}\RP356\A0041164.exe and 5 times in C:\RECYCLER\NPROTECT\00305345.exe the other 4 times had different nos. Usually the 1st 2 come together, but not always. I don't seem to be doing anything when they arrive, but am usually at the computer to heal them. The GPS word document that was on the computer was deleted incase that was the problem, but hasn't made any difference. Rosalind
Post #17
click Start> Run> type in CMD tap enter key
Type this in exactly as it is. There's a space after del.
del \\?\c:\recycler\nprotect\*.*
Tap enter key.
Type in exit.

Next:
Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

This should remove the items from Norton's \RECYCLER\NPROTECT and the ones in System Volume Information\-restore

Let me know how it goes.
Post #18 last edited
The resonse I got from the first instruction was \\?\c:\recycler\nprotect\NPROTECT.LOG The process cannot access the file because it is being use by anther process. I didn't switch off system restore.
Post #19
Try right clicking on the Recycle Bin and see if you have the option to empty Norton's RECYCLER If that doesn't work the use Alt/Ctrl/Del (all 3 at same time) and end the task for NPROTECT.EXE. Now try it: click Start> Run> type in CMD tap enter key Type this in exactly as it is. There's a space after del. del \\?\c:\recycler\nprotect\*.* Tap enter key. Type in exit. Also do the system restore part.
Post #20
On right clicking Empty Norton Recyle bin, it is greyed out, so no option there. Did the Ctrl/Alt/Del but it wouldn't let me end the NPROTECT.EXE, tried several times but it is still there. Tried the 2nd part again as well and still nothing.
Post #23
Double Click the Icon "My Computer"> double click C: Hard Drive
Double Click c:\recycler
Double Click c:\recycler\nprotect
I would this it would be listed there.
Post #24
Followed the above and got into C, then had a folder in pale yellow with recycler and two folders inside with strange numbers and one was empty and the other had some pictures in. Total size 18.2 mb Also the System Volume Information folder was pale yellow and empty I also typed in c:\recycler\nprotect\ into run and it came up with some notepad and Word documents and some other symbols which I don't recognise but have the suffix .ini I'm sorry I don't think I have explained this very well.
Post #25
Open Notepad (Start>All Programs>Accessories), and copy/paste all the BOLD REGEDIT below to it. Don't forget to include REGEDIT4.
Save in: Desktop
File Name: fixme.reg
Save as Type: All files
Click: Save

REGEDIT4

[-HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\DSS]


On the desktop, doubleclick fix.reg and allow it to run. Let it merge.


Reboot and let me know how the PC is running.
Post #26
Ran the instruction as requested. Once the computer is up and running it is generally OK, but it is getting very slow to restart, will sit with the wall paper for 2-3 minutes before the icons appear. While trying to work with the Recyler bin it froze twice and had to be restarted.
Post #28
No, we used to have Norton as the antivirus protection. After we moved house we had no ISP for 8 months and the Norton expired. So we downloaded AVG on to a memory key and loaded it onto this computer and removed the Norton anti virus. Then went online and updated the AVG. This was 3 months ago.
Post #29
In order to completely uninstall Symantec AntiVirus and all related components you need to follow these instructions.
Note: This procedure will remove all Symantec products, not just Symantec AntiVirus.

1.Click on Start | Settings | Control Panel
2.In the control panel double-click on Add / Remove Programs
3.Look through the list of installed programs for any item that says either "Norton" or "Symantec" or "LiveUpdate". (for example "Symantec AntiVirus Corporate Edition" or "Norton AntiVirus 2000")
4.For each "Norton", "Symantec", or "LiveUpdate" item, select the item and click Add / Remove. Follow the instructions, and click Yes or Yes to all when prompted.
When you are done there should be no items in the list that say "Norton", "Symantec", or "LiveUpdate".
5.Click OK to close the Add / Remove Programs window.
6.Reboot your computer if it hasn't already automatically rebooted.
7.Delete the c:\Program Files\Symantec AntiVirus (or c:\Program Files\Norton) folder.
8.Delete the c:\Program Files\Symantec folder.
9.Delete the c:\Program Files\Common Files\Symantec Shared folder.
10. C:\Program Files\Norton Utilities


If uninstalling Symantec AntiVirus using Add / Remove Programs does not work, you can use the directions on this Symantec website to manually remove all elements of Symantec Antivirus from your computer.
http://service1.symantec.com/SUPPORT/ent-s…src=bar_sch_nam

Post a new HJT log
Post #30
OK four lots of Norton/Symantec programs removed with add/remove programs, seemed to go OK.

Computer rebooted much quicker, icons appearing with the wallpaper and not several minutes after.

Only found two folders relating to Norton, one in ProgramFiles and one in common files, both deleted.

Threat detected while on the first removal off a Norton program.


hi-jack this logfile as requested

Logfile of HijackThis v1.99.1
Scan saved at 23:29:21, on 09/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\ahead\InCD\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\ScanSoft\OmniPagePro14.0\WorkFlowTray.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\ScanSoft\OmniPagePro14.0\Opware14.exe
C:\Program Files\ScanSoft\OmniPagePro14.0\OpScheduler.exe
C:\WINDOWS\vsnpt513.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Trust SpeedShare Turbo Pro LAN Adapter\WLANPRO.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Bob Young\Desktop\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sapo.pt
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper Pro\CCHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar3.dll
O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - C:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar3.dll
O4 - HKLM\..\Run: [WorkFlowTray] "C:\Program Files\ScanSoft\OmniPagePro14.0\WorkFlowTray.exe"
O4 - HKLM\..\Run: [POINTER] C:\Program Files\Microsoft Hardware\Mouse\point32.exe
O4 - HKLM\..\Run: [Opware14] "C:\Program Files\ScanSoft\OmniPagePro14.0\Opware14.exe"
O4 - HKLM\..\Run: [OpScheduler] "C:\Program Files\ScanSoft\OmniPagePro14.0\OpScheduler.exe"
O4 - HKLM\..\Run: [SNPT513] C:\WINDOWS\vsnpt513.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Startup: Update WinBMD.lnk = C:\Program Files\WinBMD\WiseUpdt.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Trust SpeedShare Turbo Pro LAN Adapter Configuration Utility.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://G:\SuperCD\IntraLaunch.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/…881/mcfscan.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD File System Service (InCDsrv) - AHEAD Software - C:\Program Files\ahead\InCD\InCD\InCDsrv.exe
O23 - Service: Kerio Personal Firewall 4 (KPF4) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

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