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Spybot - S&D won't remove CmdService

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Post #1
Please help, Spybot - S&D won't remove CmdService. HijackThis log follows:

Logfile of HijackThis v1.99.1
Scan saved at 9:04:36 AM, on 4/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Caere\OmniPagePro90\opware32.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Caere\OmniPagePro90\EREG\REMIND32.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.abc.net.au/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.1.1:3128
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [OmniPage] C:\Program Files\Caere\OmniPagePro90\opware32.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\RunServices: [MSN MMISSENGER] mssmmspgr.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [sys_up1] C:\Program Files\Common Files\svchostsys\svchostsys.exe
O4 - HKCU\..\Run: [iqrq] C:\PROGRA~1\COMMON~1\iqrq\iqrqm.exe
O4 - HKCU\..\Run: [Holt] C:\Program Files\F?nts\u?erinit.exe
O4 - HKCU\..\Run: [Usta] "C:\DOCUME~1\brad\APPLIC~1\YSTEM~1\chkdsk.exe" -vt ndrv
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: reminder-ScanSoft Product Registration.lnk = C:\Program Files\Caere\OmniPagePro90\EREG\REMIND32.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct1_x.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://redheadviolinist.spaces.msn.com//Ph…ad/MsnPUpld.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15016/CTPID.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\WINDOWS\system32\smss.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Thanks for your help,

Brad
Post #2
Hello Brad :D

Welcome to the forum, sorry for the delay.

C:\Program Files\LimeWire this program brings a bunch of garbage with it, you need to remove it via the Add-Remove Programs in the Control Panel.



The msgplus.exe process is an add-on for Microsoft Messenger. It will add extra functionality to the standard Messenger chat client. However, during the installation process you may have inadvertently installed a copy of the 'Lop' adware program.

When you installed C:\Program Files\Messenger Plus! if you did not read what you where installing, you installed the LOP adware program with it. This is another program to remove. If you want it, remove it, reinstall it and read what your installing and just install the bare minimum.




Please download ComboFix by sUBs from either of these two locations

BleepingComputerComboFix
TechSupportForumComboFix
  • Double click combofix.exe & follow the prompts.
  • When finished, it shall produce a log for you. Post that log in your next reply along with a new HJT log please.
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.



Let me see the Combofix log and a new HJT log please.
Post #3
No problem Ken,

Thanks for your help. The CmdService pre-dates limewire, so I'd like to hang on to limewire for now. I have removed Messenger Plus!

ComboFix log:

brad - 06-11-20 18:48:32.56 Service Pack 2
ComboFix 06.11.19 - Running from: "C:\Installs"

(((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\Program Files\Common Files\misc001
C:\Program Files\Common Files\simtest
C:\Program Files\Common Files\svchostsys

~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Purity ~ ~ ~ ~ ~ ~ ~ ~~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~

Folders Quarantined:

C:\QooBox\Purity\Documents and Settings\brad\Application Data\YMANTE~1
C:\QooBox\Purity\Documents and Settings\brad\Application Data\YSTEM~1
C:\QooBox\Purity\Documents and Settings\brad\Application Data\YSTEM~1\YSTEM~1
C:\QooBox\Purity\Program Files\CROSOF~1
C:\QooBox\Purity\Program Files\FNTS~1
C:\QooBox\Purity\Program Files\FNTS~1\UERINI~1.EXE
C:\QooBox\Purity\WINDOWS\APPATC~1


((((((((((((((((((((((((((((((( Files Created from 2006-10-20 to 2006-11-20 ))))))))))))))))))))))))))))))))))


2006-11-11 15:59 d——– C:\Incomplete
2006-11-03 21:05 d——– C:\Documents and Settings\brad\Application Data\Sun
2006-11-02 11:01 d——– C:\Documents and Settings\brad\Shared
2006-10-29 21:37 d——– C:\Documents and Settings\brad\Incomplete
2006-10-29 20:06 d——– C:\Program Files\Java
2006-10-29 20:04 d——– C:\Program Files\Common Files\Java
2006-10-29 20:03 d——– C:\Program Files\LimeWire
2006-10-29 20:01 d——– C:\Documents and Settings\brad\.limewire
2006-10-28 09:21 d——– C:\Documents and Settings\brad\Application Data\Talkback
2006-10-28 09:19 d——– C:\Documents and Settings\brad\Application Data\Thunderbird
2006-10-28 09:18 d——– C:\Program Files\Mozilla Thunderbird
2006-10-28 09:18 d——– C:\Documents and Settings\brad\Application Data\Mozilla


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2006-11-20 18:49 ——– d——– C:\Program Files\Common Files
2006-11-20 18:47 ——– d——– C:\Program Files\Common Files\Symantec Shared
2006-11-19 20:48 ——– d——– C:\Documents and Settings\brad\Application Data\Canon
2006-11-18 08:30 ——– d——– C:\Program Files\ewido anti-spyware 4.0
2006-11-18 08:12 ——– d——– C:\Program Files\SpywareBlaster
2006-11-05 18:25 ——– d——– C:\Program Files\Neuratron PhotoScore Lite
2006-11-03 20:45 ——– d——– C:\Documents and Settings\brad\Application Data\Skype
2006-10-17 20:38 ——– d——– C:\Program Files\Google
2006-09-21 20:13 ——– d——– C:\Program Files\Symantec
2006-09-15 22:52 91904 –a—— C:\WINDOWS\system32\S32EVNT1.DLL


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"NvMediaCenter"="RUNDLL32.EXE C:\\WINDOWS\\System32\\NVMCTRAY.DLL,NvTaskbarInit"
"iqrq"="C:\\PROGRA~1\\COMMON~1\\iqrq\\iqrqm.exe"
"Holt"="C:\\Program Files\\F?nts\\u?erinit.exe"
"Usta"="\"C:\\DOCUME~1\\brad\\APPLIC~1\\YSTEM~1\\chkdsk.exe\" -vt ndrv"
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.0.720.3640\\GoogleToolbarNotifier.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"Smapp"="C:\\Program Files\\Analog Devices\\SoundMAX\\Smtray.exe"
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\System32\\NvCpl.dll,NvStartup"
"nwiz"="nwiz.exe /install"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"ccRegVfy"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccRegVfy.exe\""
"AdaptecDirectCD"="C:\\Program Files\\Roxio\\Easy CD Creator 5\\DirectCD\\DirectCD.exe"
"OmniPage"="C:\\Program Files\\Caere\\OmniPagePro90\\opware32.exe"
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe /Consumer"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_08\\bin\\jusched.exe\""

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"NoChange"="1"
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runservices]
"MSN MMISSENGER"="mssmmspgr.exe"

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000000

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"CTFMON.EXE"="C:\\WINDOWS\\System32\\CTFMON.EXE"

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]
"CTFMON.EXE"="C:\\WINDOWS\\System32\\CTFMON.EXE"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="ewido anti-spyware 4.0"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\Run]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091
"CDRAutoRun"=dword:00000000

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091
"CDRAutoRun"=dword:00000000

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
"PostBootReminder"="{7849596a-48ea-486e-8937-a2a3009f31a9}"
"CDBurn"="{fbeb8a05-beee-4442-804e-409d6c4515e9}"
"WebCheck"="{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"
"SysTray"="{35CEC8A3-2BE6-11D2-8773-92E220524153}"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zwebauth.dll"



~ ~ ~ ~ ~ ~ ~ ~ Hijackthis Backups ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~


Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\A5F8DA3991A351A5.job
C:\WINDOWS\tasks\Norton AntiVirus - Scan my computer.job
C:\WINDOWS\tasks\Norton SystemWorks One Button Checkup.job
C:\WINDOWS\tasks\Symantec NetDetect.job

Completion time: 06-11-20 18:50:49.84
C:\ComboFix.txt … 06-11-20 18:50


New HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 6:52:48 PM, on 20/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Caere\OmniPagePro90\opware32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Caere\OmniPagePro90\EREG\REMIND32.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.abc.net.au/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.1.1:3128
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [OmniPage] C:\Program Files\Caere\OmniPagePro90\opware32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\RunServices: [MSN MMISSENGER] mssmmspgr.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [iqrq] C:\PROGRA~1\COMMON~1\iqrq\iqrqm.exe
O4 - HKCU\..\Run: [Holt] C:\Program Files\F?nts\u?erinit.exe
O4 - HKCU\..\Run: [Usta] "C:\DOCUME~1\brad\APPLIC~1\YSTEM~1\chkdsk.exe" -vt ndrv
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - Startup: reminder-ScanSoft Product Registration.lnk = C:\Program Files\Caere\OmniPagePro90\EREG\REMIND32.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct1_x.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://redheadviolinist.spaces.msn.com//Ph…ad/MsnPUpld.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15016/CTPID.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\WINDOWS\system32\smss.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Thanks, Brad
Post #4
Brad,

Have to aplogize, I am at work with some connectivity issues so I will be back to you later on today.

Your call on Limewire, just keep in mind that you take the risk of infections by using all those file sharing programs like Kazaa, BearShare and the like.

Open Up HJT > Scan Only, close your browser and all open windows, check these and click on Fix Checked.

O4 - HKCU\..\Run: [Holt] C:\Program Files\F?nts\u?erinit.exe
O4 - HKCU\..\Run: [Usta] "C:\DOCUME~1\brad\APPLIC~1\YSTEM~1\chkdsk.exe" -vt ndrv

O20 - AppInit_DLLs: C:\WINDOWS\system32\smss.dll

Enable windows to show all files and folders
http://www.bleepingcomputer.com/tutorials/tutorial62.html

Then delete this file

C:\WINDOWS\system32\smss.dll


Run this tool, its important that it is run in Safemode and can take the better part of an hour, but it will remove a ton of bad entries from your system. It was just bought out by AVG but its the same tool

http://wiki.castlecops.com/Malware_Removal…emoval_Programs


Let me see the report from AVG and a new HJT log please
Post #6
Hi Ken, I did the fixes in HJT but couldn't find C:\WINDOWS\system32\smss.dll to delete it - I had show all files and folders on. Ran out of time to run AVG (is it the same as ewido - which I already have?) but will get on to it tonight. Will also check the info on Limewire. Thanks, Brad
Post #7
Brad,

AVG bought Ewido a few months ago and AVG is a newer version. If the Ewido you have is just a trial, you can uninstall it and download the latest version of AVG, here are the setup instructions.


Download and install the 30 day trial of AVG Anti-Spyware 7.5 to your desktop.
  • Once you have downloaded AVG Anti-Spyware 7.5, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete you will need run Ewido and update the definition files.
  • On the main screen select the icon Update then select the Update now link.
  • Next select the Start Update button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the Scanner icon at the top of the screen, then select the Settings tab.
  • Once in the Settings screen click on Recommended actions and then select Quarantine <– Dont forget this
  • Under Reports
  • Select Automatically generate report after every scan
  • Un-Select Only if threats were found
  • Close AVG Anti-Spyware 7.5 <– Do not run the scan yet.
Boot your computer into Safemode
  • Go to Start> Shut Off your Computer> Restart
  • As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly.
  • This will bring up a menu.
  • Use the Up and Down Arrow Keys to scroll up to SAFEMODE
  • Then press the Enter on your Keyboard
Tutorial if you need it How to boot into Safemode


IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning process:
  • Launch AVG Anti-Spyware 7.5 by double-clicking the icon on your desktop.
  • Select the Scanner icon at the top and then the Scan tab then click on Complete System Scan.
  • Ewido will now begin the scanning process, be patient this may take a little time.
  • Once the scan is complete do the following:
  • If you have any infections you will prompted, then select Apply all actions
  • Next select the Reports icon at the top.
  • Select the Save report as button in the lower left hand of the screen and save it to a text file on your system
  • make sure to remember where you saved that file, this is important
  • Close AVG Anti-Spyware 7.5


I need to see AVG log along with a New HJT log please.
Post #8
Hi Ken,

AVG didn't produce a log, even though I selected automatically generate a report after every scan and un-selected only if threats were found :(

Here is a new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 9:25:46 PM, on 21/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Caere\OmniPagePro90\opware32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Caere\OmniPagePro90\EREG\REMIND32.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.abc.net.au/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.1.1:3128
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [OmniPage] C:\Program Files\Caere\OmniPagePro90\opware32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\RunServices: [MSN MMISSENGER] mssmmspgr.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [iqrq] C:\PROGRA~1\COMMON~1\iqrq\iqrqm.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - Startup: reminder-ScanSoft Product Registration.lnk = C:\Program Files\Caere\OmniPagePro90\EREG\REMIND32.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct1_x.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://redheadviolinist.spaces.msn.com//Ph…ad/MsnPUpld.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15016/CTPID.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Regards, Brad
Post #9 last edited
Brad



First, update your Java, it may be letting some of this stuff in.

Your Java is out of date and leaving your system vunerable. Update your Java:
  • Go to Start > Control Panel > Add-Remove Programs.
  • Search in the list for all previous installed versions of Java. (J2SE Runtime Environment)

    It should have an icon next to it [external image: Posted Image]
  • Select it and click Remove.
The current version can be downloaded from Sun Microsystems
  • Scroll down the page to 'Java Runtime Environment (JRE) 5.0 Update 9
  • Click the Download' button.
  • On the new web page, click the Accept License Agreement' button.
  • Then select 'Windows Offline Installation, Multi-language' in the Windows Platform
    area just below the Accept button.

AVG will produce a log if you did it correctly, open AVG and go to Reports. open up the last report and paste into this thread.




Download Pocket Killbox to your desktop, unzip it to a folder that you can find


C:\WINDOWS\system32\smss.dll


Highlight the file with the complete path inside the quote and press Ctrl C on your keyboard.
  • Open Pocket Killbox
  • Go to File > Paste from clipboard
  • Set it to Delete on Reboot
  • Tick the box that says End Explorer shell while killing file
  • If its not greyed out..Click the radio button that say Unregister .dll before deleting.
  • Make sure Single File is selected
  • Click on the Red circle with the white X
  • It will ask you to confirm the deletion…Say yes
  • It will ask you to reboot, say yes
Go to this folder and right click on it and tell me what it is.

C:\Program Files\Common Files\iqrq



Download SDFix and save it to your desktop.

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
  • In Safe Mode, right click the SDFix.zip folder and choose Extract All,
  • Open the extracted folder and double click RunThis.bat to start the script.
  • Type Y to begin the script.
  • It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • Your system will take longer that normal to restart as the fixtool will be running and removing files.
  • When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
  • Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log
Post #10
Hi Ken,

Updated Java to Update 9

Tried to run Killbox on the smss.dll but I just got:

PendingFileRenameOperations Registry Data has been removed by External Process!

Figured out why I didn't get an AVG log previously - forgot to select save report at the end - D''oh! Here is a report I ran today (I ran out of time and had to cancel it about 3/4 through):

———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 8:36:39 PM 22/11/2006

+ Scan result:



C:\Documents and Settings\brad\Cookies\[removed][2].txt -> TrackingCookie.Burstnet : Cleaned.
C:\Documents and Settings\brad\Cookies\[removed][1].txt -> TrackingCookie.Euroclick : Cleaned.
C:\Documents and Settings\brad\Cookies\brad@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned.


::Report end

Looked at C:\Program Files\Common Files\iqrq - it's a folder (right click didn't tell me anything special other than the usual menu of commands)containing:
iqrqd (which contains class-barrel)
iqrqa.lck
iqrqh
iqrql.lck
iqrqm.lck

Ran SDFix - Report:


SDFix: Version 1.42
——————-

Scan run on:
Wed 22/11/2006

Time:
07:58 PM

Microsoft Windows XP [Version 5.1.2600]

Running from: C:\SDFix

Stage One…

Checking Services…

Name:
—–

Path:
—-


Repairing Registry…


Restoring Default Hosts File…

Stage One Complete

Rebooting…

Stage Two…

Checking For Malware:
——————–


Backing Up and Removing any Files Found…

Final Check:

Services:
———


Files:
——


Backups folder is located here - C:\SDFix\backups\backups.zip

FINISHED

And new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 9:21:16 PM, on 22/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Caere\OmniPagePro90\opware32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Caere\OmniPagePro90\EREG\REMIND32.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.abc.net.au/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.1.1:3128
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [OmniPage] C:\Program Files\Caere\OmniPagePro90\opware32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [iqrq] C:\PROGRA~1\COMMON~1\iqrq\iqrqm.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - Startup: reminder-ScanSoft Product Registration.lnk = C:\Program Files\Caere\OmniPagePro90\EREG\REMIND32.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct1_x.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://redheadviolinist.spaces.msn.com//Ph…ad/MsnPUpld.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15016/CTPID.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Have we got anywhere yet?

Regards, Brad
Post #11
Brad, :D

Do you have a Linksys Router? This may be related to it. I would not remove it at this time unless we have to later on.
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.1.1:3128



I can't find any info on this at all :(
C:\Program Files\Common Files\iqrq
What you might try doing is to delete the whole folder but keep it in your recycle bin for a week or so, make sure everything is working and if you have a problem you can go into the recycle bin and restore it.


Your log looks fine :thumbup: Are you still having any issues?

Brad, I will be back online later this evening and then will be gone until Monday, so if I don't get right back to you , don't worry, I haven't forgotten about you.

Ken :D
Post #12
Hi Ken, I have a NetComm ADSL Modem/Router. Don't know about a Linksys Router? OK, I'll move iqrq aside and see what happens. My only issue was Spybot - Search & Destroy detecting Command Service but not being able to get rid of it, and it's still there. Have a good weekend! Brad
Post #13
Hello Brad, :D

Been away for a long needed weekend.

Do this, cmdservice may still be on your system but not active , if it was active it would be showing up on your HJT log. You had so many infections that its possible that part of this may still be present.



Open a command prompt
  • Start > Run
  • Type cmd
  • Press Enter
  • Type sc delete cmdservice
  • Press enter
  • Type exit and press enter to exit the command prompt

Reboot and run Spybot again and see if its gone.
Post #14
Glad you had a good weekend Ken. I Ran sc delete cmdservice but got: [SC] OpenService FAILED 1060: The specified service does not exist as an installed service. When I run Spybot I get 3 entries for Command Service: HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\cmdService HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\cmdService HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cmdService Spybot deletes HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\cmdService but can't delete the other two. Brad
Post #15
OK, this is a tough one to remove. The people that write this garbage are real nice aren't they??

Here is a new tool for it, lets see if it works. If not I will have to do more research on this.

Please download and unzip Ren-Cmdservice to your desktop.
It will only work correctly if the folder is placed on your desktop and extracted.
  • Open the ren-cmdservice folder by doubleclicking it.
  • Then doubleclick the ren-cmdservice.bat file to run the program.
  • A text file will open when it is finished, Post it please.
  • Then restart the PC run SpyBot check for and fix any problems found.
Post the log and let me know if its gone.

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