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Change Things are Happening!

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Logfile of HijackThis v1.99.1
Scan saved at 7:56:52 PM, on 11/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis[1].zip\HijackThis.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32Info.exe
C:\Documents and Settings\Compaq_Administrator\My Documents\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.home.bellsouth.net/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {4EE54675-5FC7-43B5-90D2-992E70C11821} - C:\WINDOWS\system32\awtqr.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll
O2 - BHO: (no name) - {F18F04B0-9CF1-4b93-B004-77A288BEE28B} - C:\WINDOWS\system32\lbofkuhm.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdMgr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKCU\..\Run: [QuickenScheduledUpdates] C:\Program Files\Quicken\bagent.exe
O4 - Startup: WkCalRem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Compaq Connections.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk.disabled
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bellsouth.net/sdccommon/do…oad/tgctlsr.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O20 - Winlogon Notify: awtqr - C:\WINDOWS\system32\awtqr.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winbjt32 - winbjt32.dll (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
Well, strange things are taking place. Any ideas on what could be wrong with this log.





Logfile of HijackThis v1.99.1
Scan saved at 7:56:52 PM, on 11/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis[1].zip\HijackThis.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32Info.exe
C:\Documents and Settings\Compaq_Administrator\My Documents\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.home.bellsouth.net/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {4EE54675-5FC7-43B5-90D2-992E70C11821} - C:\WINDOWS\system32\awtqr.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll
O2 - BHO: (no name) - {F18F04B0-9CF1-4b93-B004-77A288BEE28B} - C:\WINDOWS\system32\lbofkuhm.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdMgr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKCU\..\Run: [QuickenScheduledUpdates] C:\Program Files\Quicken\bagent.exe
O4 - Startup: WkCalRem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Compaq Connections.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk.disabled
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bellsouth.net/sdccommon/do…oad/tgctlsr.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O20 - Winlogon Notify: awtqr - C:\WINDOWS\system32\awtqr.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winbjt32 - winbjt32.dll (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
Lewg :D

Werlcome to Tom Coyote

Please reply to this thread only by clicking on the [external image: Posted Image] Button and not the NEW TOPIC BUTTON or else your posts will be all over the forum and we won't be able to keep track of you.



Hijackthis 1.99.1
Its important that Hijackthis is installed in its own permanent folder for backup purposes.
  • Go to where you currently have HJT installed and delete the whole folder.
  • Use the link above or the links in my signature to download HJT 1.99.1 setup to your desktop
  • Double Click on the Setup icon and by defaut it will unzip to C:\Program Files\Hijackthis



Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to run it.
  • Put a check next to Run VundoFix as a task.
  • You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
  • When VundoFix re-opens, click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will shutdown your computer, click OK.
  • Turn your computer back on.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log.
VundoFix V6.2.6

Checking Java version…

Java version is 1.5.0.5

Java version is 1.5.0.8

Scan started at 8:16:22 PM 11/3/2006

Listing files found while scanning….

C:\WINDOWS\system32\awtqr.dll
C:\WINDOWS\system32\rqtwa.ini
C:\WINDOWS\system32\rqtwa.bak2
C:\WINDOWS\system32\rqtwa.ini2
C:\WINDOWS\system32\rqtwa.tmp

Beginning removal…

Attempting to delete C:\WINDOWS\system32\awtqr.dll
C:\WINDOWS\system32\awtqr.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\rqtwa.ini
C:\WINDOWS\system32\rqtwa.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\rqtwa.bak2
C:\WINDOWS\system32\rqtwa.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\rqtwa.ini2
C:\WINDOWS\system32\rqtwa.ini2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\rqtwa.tmp
C:\WINDOWS\system32\rqtwa.tmp Has been deleted!

Performing Repairs to the registry.
Done!



Logfile of HijackThis v1.99.1
Scan saved at 8:31:39 PM, on 11/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\arservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.home.bellsouth.net/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll
O2 - BHO: (no name) - {E23CE468-9C2B-4D6C-8B0B-DE8A4ED911F7} - C:\WINDOWS\system32\awtqr.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdMgr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [QuickenScheduledUpdates] C:\Program Files\Quicken\bagent.exe
O4 - Startup: WkCalRem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Compaq Connections.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk.disabled
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bellsouth.net/sdccommon/do…oad/tgctlsr.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winbjt32 - winbjt32.dll (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
Lewg :D

What your infected with is Vundo, amongst a few other things, we got most of it but there still may be some left to clean. You may want to print this out as we will be offline for most of the fix.


We need to make sure all hidden files are showing :
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Once your system is clean, we suggest that you reverse this to keep critical windows files from accidently being deleted.




Download and install the 30 day trial of AVG Anti-Spyware 7.5 to your desktop.
  • Once you have downloaded AVG Anti-Spyware 7.5, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete you will need run Ewido and update the definition files.
  • On the main screen select the icon Update then select the Update now link.
  • Next select the Start Update button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the Scanner icon at the top of the screen, then select the Settings tab.
  • Once in the Settings screen click on Recommended actions and then select Quarantine <– Dont forget this
  • Under Reports
  • Select Automatically generate report after every scan
  • Un-Select Only if threats were found
  • Close AVG Anti-Spyware 7.5 <– Do not run the scan yet.


Open HJT Scan Only, close your browser and all open windows, check these and click on Fix Checked

O2 - BHO: (no name) - {E23CE468-9C2B-4D6C-8B0B-DE8A4ED911F7} - C:\WINDOWS\system32\awtqr.dll (file missing)

O15 - Trusted Zone: http://*.trymedia.com (HKLM)

O20 - Winlogon Notify: winbjt32 - winbjt32.dll (file missing)






Download VirtumondoBegone to your desktop.
  • Reboot your computer into Safemode
  • Go to START/ SHUT OF YOUR COMPUTER/ RESTART
  • As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly,
    this will bring up a menu.
  • Use the UP AND DOWN ARROW KEYS to scroll up to SAFEMODE
  • Then press the ENTER KEY ON YOUR KEYBOARD
  • Doubleclick on VirtumundoBeGone.exe and follow the instructions.
  • Do not worry if you see a BLUE SCREEN "Fatal Error" Message, it is normal and expected.
  • When it has finished, reboot and post the log that is created on your desktop called VBG.TXT in your next reply.



Boot back into Safemode and we are going to run AVG as there where other entries in your log for a couple of other infections.

IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning process:
  • Launch AVG Anti-Spyware 7.5 by double-clicking the icon on your desktop.
  • Select the Scanner icon at the top and then the Scan tab then click on Complete System Scan.
  • Ewido will now begin the scanning process, be patient this may take a little time.
  • Once the scan is complete do the following:
  • If you have any infections you will prompted, then select Apply all actions
  • Next select the Reports icon at the top.
  • Select the Save report as button in the lower left hand of the screen and save it to a text file on your system
  • make sure to remember where you saved that file, this is important
  • Close AVG Anti-Spyware 7.5


Still in Safemode, look for these files, delete them if still present.

C:\WINDOWS\system32\awtqr.dll
C:\WINDOWS\SYSTEM32\winbjt32.dll


Reboot normally and run this system cleaner
Please download ATF Cleaner by Atribune.
  • This program is for XP and Windows 2000 only
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.


Download: DelDomains and save it to the desktop.
  • Close all open windows and your browser
  • Right Click DelDomains.inf and select > Install
  • Reboot your computer


I need to see the log from Vundobegone, the log from AVG and a new HJT log please.
Ken, here are the two reports you requested. Everything you suggested was easily understood and was fairly easy to do. There were two files you asked me to do a search for. (awtqr.dll and winbjt32.dll). I did a search using the search files and folders, and the only file came up was awtqr.dll.bad-C:/vundofix backups. Should I remove this file? I printed out all your info, and should I suspect another hijack on my machine in the future, would you advise following your instructions again, or submit another log. I wlll reverse the hidden file extensions.etc. I am running Norton 2007 and you would think it would take care of these pest before they infect. Let me know if I need to do anything else and I really do appreciate your help and patience. Your know how–unbelieveable! ——————————————————— AVG Anti-Spyware - Scan Report ——————————————————— + Created at: 8:11:53 AM 11/4/2006 + Scan result: HKU\S-1-5-21-3019693388-2064130007-760773113-1008\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{052B12F7-86FA-4921-8482-26C42316B522} -> Adware.Generic : Cleaned with backup (quarantined). HKU\S-1-5-21-3019693388-2064130007-760773113-1008\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C3703265-4671-4858-92A4-CBA6A7B3BB45} -> Adware.Generic : Cleaned with backup (quarantined). HKU\S-1-5-21-3019693388-2064130007-760773113-1008\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A8FB8EB3-183B-4598-924D-86F0E5E37085} -> Adware.WhyPPC : Cleaned with backup (quarantined). C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Sunbelt Software\CounterSpy\Quarantine\4548272A-BD0F-4125-9FEF-A95CBC\E2D934CE-6C1A-4A34-A8A4-2ECFFE -> Downloader.PurityScan.dc : Cleaned with backup (quarantined). C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Sunbelt Software\CounterSpy\Quarantine\0F25A809-DC0D-49C9-A841-8E0EA3\E46F2371-F042-4FB9-BF3E-DFF928 -> Not-A-Virus.Downloader.Win32.WinFixer.q : Cleaned with backup (quarantined). C:\Documents and Settings\Carol\Cookies\carol@247realmedia[1].txt -> TrackingCookie.247realmedia : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@2o7[2].txt -> TrackingCookie.2o7 : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@entrepreneur.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@highbeam.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@microsoftoffice.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned. C:\Documents and Settings\Compaq_Administrator\Cookies\compaq_administrator@2o7[1].txt -> TrackingCookie.2o7 : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@aavalue[2].txt -> TrackingCookie.Aavalue : Cleaned. C:\Documents and Settings\Carol\Cookies\[removed][2].txt -> TrackingCookie.Aavalue : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@adbrite[2].txt -> TrackingCookie.Adbrite : Cleaned. C:\Documents and Settings\Compaq_Administrator\Cookies\[removed][1].txt -> TrackingCookie.Addynamix : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@adrevolver[2].txt -> TrackingCookie.Adrevolver : Cleaned. C:\Documents and Settings\Carol\Cookies\[removed][1].txt -> TrackingCookie.Adserver : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@advertising[1].txt -> TrackingCookie.Advertising : Cleaned. C:\Documents and Settings\Carol\Cookies\[removed][2].txt -> TrackingCookie.Advertising : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@bfast[1].txt -> TrackingCookie.Bfast : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@bluemountain[2].txt -> TrackingCookie.Bluemountain : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@bluestreak[2].txt -> TrackingCookie.Bluestreak : Cleaned. C:\Documents and Settings\Carol\Cookies\[removed][1].txt -> TrackingCookie.Burstnet : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@casalemedia[2].txt -> TrackingCookie.Casalemedia : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@cpvfeed[2].txt -> TrackingCookie.Cpvfeed : Cleaned. C:\Documents and Settings\Compaq_Administrator\Cookies\compaq_administrator@cpvfeed[2].txt -> TrackingCookie.Cpvfeed : Cleaned. :mozilla.19:C:\Documents and Settings\Compaq_Administrator\Application Data\Netscape\NSB\Profiles\yk0qu1s2.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned. C:\Documents and Settings\Carol\Cookies\[removed][1].txt -> TrackingCookie.Falkag : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned. C:\Documents and Settings\Carol\Cookies\[removed][2].txt -> TrackingCookie.Hitbox : Cleaned. C:\Documents and Settings\Carol\Cookies\[removed][2].txt -> TrackingCookie.Hitbox : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned. C:\Documents and Settings\Carol\Cookies\[removed][1].txt -> TrackingCookie.Hitbox : Cleaned. C:\Documents and Settings\Carol\Cookies\[removed][2].txt -> TrackingCookie.Hitslink : Cleaned. C:\Documents and Settings\Compaq_Administrator\Cookies\[removed][2].txt -> TrackingCookie.Liveperson : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@overture[1].txt -> TrackingCookie.Overture : Cleaned. C:\Documents and Settings\Carol\Cookies\[removed][2].txt -> TrackingCookie.Pointroll : Cleaned. C:\Documents and Settings\Compaq_Administrator\Cookies\compaq_administrator@qksrv[2].txt -> TrackingCookie.Qksrv : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@questionmarket[1].txt -> TrackingCookie.Questionmarket : Cleaned. C:\Documents and Settings\Compaq_Administrator\Cookies\[removed][1].txt -> TrackingCookie.Realtracker : Cleaned. C:\Documents and Settings\Carol\Cookies\[removed][1].txt -> TrackingCookie.Reliablestats : Cleaned. C:\Documents and Settings\Compaq_Administrator\Cookies\[removed][1].txt -> TrackingCookie.Reliablestats : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@edge.ru4[1].txt -> TrackingCookie.Ru4 : Cleaned. C:\Documents and Settings\Carol\Cookies\[removed][2].txt -> TrackingCookie.Specificclick : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@statcounter[1].txt -> TrackingCookie.Statcounter : Cleaned. C:\Documents and Settings\Carol\Cookies\[removed][2].txt -> TrackingCookie.Tacoda : Cleaned. C:\Documents and Settings\Carol\Cookies\[removed][2].txt -> TrackingCookie.Tacoda : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@trafficmp[1].txt -> TrackingCookie.Trafficmp : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned. C:\Documents and Settings\Compaq_Administrator\Cookies\[removed][1].txt -> TrackingCookie.Valuead : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@web-stat[2].txt -> TrackingCookie.Web-stat : Cleaned. C:\Documents and Settings\Carol\Cookies\[removed][2].txt -> TrackingCookie.Webtrendslive : Cleaned. C:\Documents and Settings\Carol\Cookies\[removed][2].txt -> TrackingCookie.Yieldmanager : Cleaned. C:\Documents and Settings\Carol\Cookies\carol@zedo[1].txt -> TrackingCookie.Zedo : Cleaned. C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Sunbelt Software\CounterSpy\Quarantine\4AB09A04-C32E-46A2-82FB-EF6674\C9FEE2E9-7CA9-4F5A-9598-4F4AA5 -> Trojan.Agent.aae : Cleaned with backup (quarantined). ::Report end [11/03/2006, 23:34:25] - VirtumundoBeGone v1.5 ( "C:\Documents and Settings\Compaq_Administrator\Desktop\VirtumundoBeGone.exe" ) [11/03/2006, 23:34:35] - Detected System Information: [11/03/2006, 23:34:35] - Windows Version: 5.1.2600, Service Pack 2 [11/03/2006, 23:34:35] - Current Username: Compaq_Administrator (Admin) [11/03/2006, 23:34:35] - Windows is in SAFE mode with Networking. [11/03/2006, 23:34:35] - Searching for Browser Helper Objects: [11/03/2006, 23:34:35] - BHO 1: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} (Adobe PDF Reader Link Helper) [11/03/2006, 23:34:35] - BHO 2: {1E8A6170-7264-4D0F-BEAE-D42A53123C75} () [11/03/2006, 23:34:35] - WARNING: BHO has no default name. Checking for Winlogon reference. [11/03/2006, 23:34:35] - Checking for HKLM\…\Winlogon\Notify\NppBho [11/03/2006, 23:34:35] - Key not found: HKLM\…\Winlogon\Notify\NppBho, continuing. [11/03/2006, 23:34:35] - BHO 3: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} (SSVHelper Class) [11/03/2006, 23:34:35] - BHO 4: {AA58ED58-01DD-4d91-8333-CF10577473F7} (Google Toolbar Helper) [11/03/2006, 23:34:35] - BHO 5: {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} (hpWebHelper Class) [11/03/2006, 23:34:35] - Finished Searching Browser Helper Objects [11/03/2006, 23:34:35] - Finishing up… [11/03/2006, 23:34:35] - Nothing found! Exiting…
Good Morning,

You did well, :thumbup: I need to see another HJT log please. I won't be back until early this evenings so there is no rush. You can open Counterspy and go to the Quantine folder and remove it all.

Most of what AVG found where either in Quarantine or cookies, lets make sure its all gone, run the free online scan from Panda, post the log and a new HJT log.

Panda ActiveScan <—-Accept default settings

I will be offline until early this evening, I will look over your reports and your new HJT log when I get back.

Ken :D
Ken, I removed all the quarantined files from Counterspy, and AVG. I ran Panda Active scan and the window to Panda is not large enough for me to read all the info. There is no way to enlarge their window. The scan did find 2 spyware files, and it found 3 hijacking tools along with, two suspicious files. I have no idea what the files are named. As far a log here, I do not how to get one on Panda. Below is the new HJT log. Do you want me to delete the earlier file mentioned (awtqr.dll bad located in C:\vundofix backups).
I can run Panda again but not sure if I am configing or loading it properly. Is there a default setting that will get it right?
Let me know if there is anything else you want me to do, and thanks again.


Logfile of HijackThis v1.99.1
Scan saved at 10:29:31 AM, on 11/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.home.bellsouth.net/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdMgr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [QuickenScheduledUpdates] C:\Program Files\Quicken\bagent.exe
O4 - Startup: WkCalRem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Compaq Connections.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk.disabled
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bellsouth.net/sdccommon/do…oad/tgctlsr.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
(awtqr.dll bad located in C:\vundofix backups).

You can remove this if you wish, its in the backups so its not active.


The rest of your log looks fine :thumbup: It looks like we got rid of Vundo

Don't know what to tell you about Panda, never ran across this before. What is the resolution for your monitor set at. You can right click on your desktop and go to Properties> Setting and it will tell you. What size monitor do you have??

You have an entry in your AVG Scan for Purity, this is bad and some of it may still be present. Run this quick scan and post the log please along with a new HJT log/

Please download ComboFix by sUBs from either of these two locations

BleepingComputerComboFix
TechSupportForumComboFix
  • Double click combofix.exe & follow the prompts.
  • When finished, it shall produce a log for you. Post that log in your next reply along with a new HJT log please.
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Ken, I had my resolution set too low, changed and got Panda's full site page. I ran the Activescan, and below is the log. Also a new HJT log. I did not act on your latest suggestion and d/load Combofix. I can do it later if you like. Advise me on what's next!



Incident Status Location

Adware:adware/24-7-search Not disinfected c:\windows\system32\unPPC.exe
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Carol\Cookies\carol@advertising[1].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Carol\Cookies\carol@atdmt[2].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Carol\Cookies\carol@doubleclick[1].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Carol\Cookies\carol@hitbox[2].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Carol\Cookies\[removed][1].txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Carol\Cookies\[removed][2].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Compaq_Administrator\Desktop\SmitfraudFix\SmitfraudFix\Process.exe
Possible Virus. Not disinfected C:\Documents and Settings\Compaq_Administrator\Desktop\SmitfraudFix\SmitfraudFix\swsc.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Compaq_Administrator\Desktop\VirtumundoBeGone.exe[²ƒÇ]
Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe
Possible Virus. Not disinfected C:\VundoFix Backups\awtqr.dll.bad



Logfile of HijackThis v1.99.1
Scan saved at 8:09:18 PM, on 11/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.home.bellsouth.net/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdMgr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [QuickenScheduledUpdates] C:\Program Files\Quicken\bagent.exe
O4 - Startup: WkCalRem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Compaq Connections.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk.disabled
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bellsouth.net/sdccommon/do…oad/tgctlsr.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
Hello Again :D

Download Pocket Killbox to your desktop, unzip it to a folder that you can find

c:\windows\system32\unPPC.exe
C:\VundoFix Backups\awtqr.dll


Highlight all the files with the complete path inside the quote and press Ctrl C on your keyboard.
  • Open Pocket Killbox
  • Go to File > Paste from clipboard
  • Set it to Delete on Reboot
  • Tick the box that says End Explorer shell while killing file
  • If its not greyed out..Click the radio button that say Unregister .dll before deleting.
  • Make sure ALL Files is selected
  • Click on the Red circle with the white X
  • It will ask you to confirm the deletion…Say yes
  • It will ask you to reboot, say yes


Please run the Combofix program, its a quick scan and even if it doesnt find anything, it will list files that have been created in the last 30 days, this is what I want to see.

Ken :D

Been a long day, be back in the AM
Ken, this is the log from combofix, and new HJT log. I will follow with Killbox info later.


Compaq_Administrator - 06-11-04 21:24:37.04 Service Pack 2
ComboFix 06.10.19 - Running from: "C:\Documents and Settings\Compaq_Administrator\Desktop"

(((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\WINDOWS\system32\components


((((((((((((((((((((((((((((((( Files Created from 2006-10-04 to 2006-11-04 ))))))))))))))))))))))))))))))))))


2006-11-03 23:14 3,968 –a—— C:\WINDOWS\system32\drivers\AvgAsCln.sys


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2006-11-04 20:09 ——– d——– C:\Program Files\Hijackthis
2006-11-04 19:42 ——– d——– C:\Program Files\Norton Internet Security
2006-11-04 19:41 ——– d——– C:\Program Files\Internet Explorer
2006-11-04 19:35 ——– d——– C:\Program Files\Google
2006-11-04 19:35 ——– d——– C:\Program Files\DISC
2006-11-04 19:34 ——– d-a—— C:\Program Files\Common Files\LightScribe
2006-11-04 19:34 ——– d——– C:\Program Files\Common Files\Symantec Shared
2006-11-03 23:14 ——– d——– C:\Program Files\Grisoft
2006-11-03 14:45 ——– d——– C:\Program Files\VSAdd-in
2006-11-03 00:39 2828 –a—— C:\Documents and Settings\Compaq_Administrator\Application Data\wklnhst.dat
2006-11-01 20:56 48824 –a—— C:\WINDOWS\system32\S32EVNT1.DLL
2006-11-01 20:56 109744 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2006-11-01 20:56 ——– d——– C:\Program Files\Symantec
2006-11-01 18:20 ——– d——– C:\Program Files\Outlook Express
2006-11-01 10:19 ——– d——– C:\Program Files\Common Files
2006-10-31 20:43 ——– d——– C:\Program Files\Sunbelt Software
2006-10-31 10:39 ——– d——– C:\Program Files\Microsoft Office
2006-10-31 10:39 ——– d——– C:\Program Files\Common Files\System
2006-10-31 10:39 ——– d——– C:\Program Files\Common Files\Microsoft Shared
2006-10-30 20:20 ——– d——– C:\Program Files\Antivirus-Golden
2006-10-30 17:23 ——– d——– C:\Documents and Settings\Compaq_Administrator\Application Data\Uniblue
2006-10-30 15:07 ——– d——– C:\Documents and Settings\Compaq_Administrator\Application Data\Identities
2006-10-30 15:06 ——– d——– C:\Documents and Settings\Compaq_Administrator\Application Data\Help
2006-10-29 18:03 ——– d——– C:\Program Files\HeavenWord, Inc
2006-10-21 08:15 ——– d–h—– C:\Program Files\InstallShield Installation Information
2006-10-21 08:15 ——– d——– C:\Program Files\Common Files\InstallShield
2006-10-21 08:15 ——– d——– C:\Documents and Settings\Compaq_Administrator\Application Data\Google
2006-10-03 19:04 ——– d—s—- C:\Documents and Settings\Compaq_Administrator\Application Data\Microsoft
2006-09-18 18:48 ——– d——– C:\Documents and Settings\Compaq_Administrator\Application Data\MSNInstaller
2006-09-13 00:01 1084416 –a—— C:\WINDOWS\system32\msxml3.dll
2006-09-11 16:30 275112 –a—— C:\WINDOWS\system32\drivers\srtspl.sys
2006-09-11 16:30 243368 –a—— C:\WINDOWS\system32\drivers\srtsp.sys
2006-09-11 16:30 24232 –a—— C:\WINDOWS\system32\drivers\srtspx.sys
2006-09-08 15:34 ——– d——– C:\Documents and Settings\Compaq_Administrator\Application Data\AdobeUM
2006-09-08 11:18 ——– d——– C:\Documents and Settings\Compaq_Administrator\Application Data\Adobe
2006-09-02 14:35 613056 –a—— C:\WINDOWS\system32\SymNeti.dll
2006-09-02 14:35 239808 –a—— C:\WINDOWS\system32\SymRedir.dll
2006-08-25 10:45 617472 –a—— C:\WINDOWS\system32\comctl32.dll
2006-08-21 07:21 16896 –a—— C:\WINDOWS\system32\fltlib.dll
2006-08-21 04:14 23040 –a—— C:\WINDOWS\system32\fltmc.exe
2006-08-16 06:58 100352 –a—— C:\WINDOWS\system32\6to4svc.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"QuickenScheduledUpdates"="C:\\Program Files\\Quicken\\bagent.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"ISUSPM Startup"="C:\\PROGRA~1\\COMMON~1\\INSTAL~1\\UPDATE~1\\ISUSPM.exe -startup"
"HPBootOp"="\"C:\\Program Files\\Hewlett-Packard\\HP Boot Optimizer\\HPBootOp.exe\" /run"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"SunServer"="C:\\Program Files\\Sunbelt Software\\CounterSpy\\Consumer\\sunserver.exe"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_08\\bin\\jusched.exe\""
"RTHDCPL"="RTHDCPL.EXE"
"Recguard"="C:\\WINDOWS\\SMINST\\RECGUARD.EXE"
"PCDrProfiler"=""
"osCheck"="\"C:\\Program Files\\Norton Internet Security\\osCheck.exe\""
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\system32\\NvCpl.dll,NvStartup"
"HP Software Update"="C:\\Program Files\\HP\\HP Software Update\\HPwuSchd2.exe"
"HP Component Manager"="\"C:\\Program Files\\HP\\hpcoretech\\hpcmpmgr.exe\""
"ehTray"="C:\\WINDOWS\\ehome\\ehtray.exe"
"DiscUpdateManager"="C:\\Program Files\\DISC\\DiscUpdMgr.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized"

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000004

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\Run]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001
"InstallVisualStyle"=hex(2):43,3a,5c,57,49,4e,44,4f,57,53,5c,52,65,73,6f,75,72,\
63,65,73,5c,54,68,65,6d,65,73,5c,52,6f,79,61,6c,65,5c,52,6f,79,61,6c,65,2e,\
6d,73,73,74,79,6c,65,73,00
"InstallTheme"=hex(2):43,3a,5c,57,49,4e,44,4f,57,53,5c,52,65,73,6f,75,72,63,65,\
73,5c,54,68,65,6d,65,73,5c,52,6f,79,61,6c,65,2e,74,68,65,6d,65,00

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
"PostBootReminder"="{7849596a-48ea-486e-8937-a2a3009f31a9}"
"CDBurn"="{fbeb8a05-beee-4442-804e-409d6c4515e9}"
"WebCheck"="{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"
"SysTray"="{35CEC8A3-2BE6-11D2-8773-92E220524153}"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
@=""
"KBD"="C:\\HP\\KBD\\KBD.EXE"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"AlwaysReady Power Message APP"="ARPWRMSG.EXE"
"DISCover"="C:\\Program Files\\DISC\\DISCover.exe"
"nwiz"="nwiz.exe /install"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"


Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\Norton Internet Security - Run Full System Scan - Compaq_Administrator.job

Completion time: 06-11-04 21:25:21.46
C:\ComboFix.txt … 06-11-04 21:25


Logfile of HijackThis v1.99.1
Scan saved at 9:29:54 PM, on 11/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.home.bellsouth.net/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdMgr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [QuickenScheduledUpdates] C:\Program Files\Quicken\bagent.exe
O4 - Startup: WkCalRem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Compaq Connections.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk.disabled
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bellsouth.net/sdccommon/do…oad/tgctlsr.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
So far so good :thumbup:

Is this a program that you installed and know about, if not remove it via the Add-Remove Programs in the Control Panel.
C:\Program Files\VSAdd-in

  • Your Java is out of date and leaving your system vulnerable.
  • Go to your Add-Remove Programs in the Control Panel and uninstall any previous versions of Java (J2SE Runtime Environment)
  • It should have an icon next to it:
    [external image: Posted Image]
    Select it and click Remove.
  • Reboot your system.
  • Then go to the Sun Java website and download and install the update.
  • Java Runtime Environment (JRE) 5.0 Update 9 <–This is what you need to download and install.
  • Then after install you can verify your installation here Sun Java Verify
How is your system running now???
Ken, I am sorry to take so much of your time, but the Killbox wiped out 36 operating files. I had to do a system restore back to last night to 8:30PM to get back on line. I am about ready to give up, but I will hang in there if you will. Tell me what to do next. The machine was doing fine until killbox got me. I followed your instructions, but things happen. Sorry!
Sorry you had problems, :( it looks like you did not run Killbox correctly, it sounds like you did not insert those files correctly into killbox and it deleted the system32 folder and not the files that I put in the quote box. I hope you got things back working


I will hang in there if you will.
<– I'm here until your clean

Outside of C:\Program Files\VSAdd-in the rest of your log looks fine but since you used System Restore, you may have reinfected yourself as everything we removed is backed up in that program. Post a new HJT log and lets hope nothing come back.

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