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citofarera

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I need help: I could not remove citofarera with Search and Destroy. Can you give me instructions based on the Hijack This log?

Logfile of HijackThis v1.99.1
Scan saved at 18.33.13, on 31/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\Norton Internet Security\ISSVC.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\GEARSEC.EXE
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Programmi\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Programmi\Java\j2re1.4.2_03\bin\jusched.exe
C:\Programmi\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Programmi\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
C:\Programmi\CyberLink\PowerDVD\DVDLauncher.exe
C:\Programmi\Dell\Media Experience\DMXLauncher.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Programmi\File comuni\InstallShield\UpdateService\issch.exe
C:\Programmi\SlipStream Web Accelerator\slipcore.exe
C:\Programmi\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Programmi\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\Programmi\iTunes\iTunesHelper.exe
C:\Programmi\QuickTime\qttask.exe
C:\Documents and Settings\stefano\Dati applicazioni\ratorefaci\sysrtmvs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Digital Line Detect\DLG.exe
C:\Programmi\iPod\bin\iPodService.exe
C:\Programmi\SlipStream Web Accelerator\slipgui.exe
C:\Programmi\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Programmi\AzureBay\AzureBay Screen Saver\WPChanger.exe
C:\Programmi\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Programmi\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Programmi\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Programmi\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\Programmi\Messenger\msmsgs.exe
C:\Documents and Settings\stefano\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.libero.it
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Programmi\SlipStream Web Accelerator\PBHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programmi\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Programmi\File comuni\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programmi\File comuni\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: SlipStream Web Accelerator - {8B79EE88-E62D-4AA8-B530-CC357BA112B7} - C:\Programmi\SlipStream Web Accelerator\Toolband.dll
O3 - Toolbar: Virgilio Toolbar - {D3403F28-7D39-435F-A8CB-45016C29E48E} - C:\Programmi\Virgilio Toolbar\VirgilioBand.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmi\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Programmi\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PRONoMgrWired] C:\Programmi\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Programmi\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Programmi\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\FILECO~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Programmi\File comuni\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SlipStream] "C:\Programmi\SlipStream Web Accelerator\slipcore.exe"
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Programmi\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [iTunesHelper] C:\Programmi\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [aouei] C:\Documents and Settings\stefano\Dati applicazioni\ratorefaci\sysrtmvs.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Register.lnk = C:\Programmi\AzureBay\AzureBay Screen Saver\Register.exe
O4 - Global Startup: SlipStream Web Accelerator.lnk = C:\Programmi\SlipStream Web Accelerator\slipgui.exe
O4 - Global Startup: Wallpaper Changer.lnk = C:\Programmi\AzureBay\AzureBay Screen Saver\WPChanger.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.libero.it
O15 - Trusted Zone: www.adslconnection.name
O15 - Trusted Zone: www.softlab.name
O15 - Trusted Zone: www.xxx-content.name
O17 - HKLM\System\CCS\Services\Tcpip\..\{071A2A06-94B0-4326-B4E8-916719C2D258}: NameServer = 193.43.2.1,213.156.32.145
O17 - HKLM\System\CCS\Services\Tcpip\..\{86D12672-2367-4DBF-A4B4-2A123F57EBFC}: NameServer = 193.43.2.1,213.156.32.145
O17 - HKLM\System\CS1\Services\Tcpip\..\{071A2A06-94B0-4326-B4E8-916719C2D258}: NameServer = 193.43.2.1,213.156.32.145
O18 - Filter: application/x-internet-signup - {A173B69A-1F9B-4823-9FDA-412F641E65D6} - C:\Programmi\Tiscali\Tiscali Internet\dlls\tiscalifilter.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\system32\GEARSEC.EXE
O23 - Service: Servizio iPod (iPodService) - Apple Computer, Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Programmi\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Servizio Auto-Protect di Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Programmi\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Programmi\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Utilità di pianificazione di LiveUpdate automatico - Symantec Corporation - C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

Thanks Stefano
Hello and Welcome to TomCoyote,

Please download the Suspicious File Packer → http://www.safer-networking.org/files/sfp.zip

Unzip it to the desktop and run it.
Paste the following list of filepaths into the Suspicious File Packer window:
C:\Documents and Settings\stefano\Dati applicazioni\ratorefaci\sysrtmvs.exe

Allow SFP to pack the files. This will generate a CAB archive on your desktop.
Please submit it to this site → http://www.bleepingcomputer.com/submit-malware.php?channel=4

Please include a link to this topic in the message.
http://forums.tomcoyote.org/index.php?showtopic=71841

Please set your system to show all files; please see here if you're unsure how to do this.

Scan with HijackThis. Place a check against each of the following:
O15 - Trusted Zone: www.adslconnection.name
O15 - Trusted Zone: www.softlab.name
O15 - Trusted Zone: www.xxx-content.name

Close all windows or browsers except for Hijackthis. Click on Fix Checked when finished and exit HijackThis.

Reboot into Safe Mode: please see here if you are not sure how to do this.

Using Windows Explorer, locate the following files/folders, and delete them:
C:\Documents and Settings\stefano\Dati applicazioni\ratorefaci\sysrtmvs.exe
Exit Explorer, and reboot as normal afterwards.

STEP 1.
======
SpySweeper
Download the trial version of Spy Sweeper from Here

Install it using the Standard Install option. (You will be asked for your e-mail address, it is safe to give it. If you receive alerts from your firewall, allow all activities for Spy Sweeper)
  • If you are taken to the internet page, just close the page.
  • You will be prompted to check for updated definitions, please do so.
    (This may take several minutes)
  • Click on Options > Sweep Options and check Sweep all Folders on Selected drives. Check Local Disc C. Under What to Sweep, check every box.
  • Click on Sweep and allow it to fully scan your system.If you are prompted to restart the computer, do so immediately. This is a necessary step to kill the infection!
  • When the sweep has finished, click Remove. Click Select All and then Next
  • From 'Results', select the Session Log tab. Click Save to File and save the log somewhere convenient.
STEP 2.
======
The AVG anti-spyware program’s detection rate is excellent. After the Trial has expired, the auto updates and real time protection stop but you can still update it manually and run scans anytime you want.

First download AVG anti-spyware 7.5 from HERE and save that file to your
desktop.
This is a 30 day trial of the program
  • Once you have downloaded AVG anti-spyware , locate the icon on the desktop
    and double-click it to launch the set up program.
  • Once the setup is complete you will need run AVG anti-spyware and update the definition
    files.
  • On the main screen select the icon "Update" then select the "
    Update now
    " link.
    • Next select the "Start Update" button, the update will start and a
      progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of
    the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then
    select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close AVG anti-spyware , Do Not run a scan just yet, we will shortly.
  • Reboot your computer into SafeMode. You can do this by restarting
    your computer and continually tapping the F8 key until a menu appears.

    Use your up arrow key to highlight SafeMode then hit enter.
    IMPORTANT: Do not open any other windows or
    programs while AVG anti-spyware is scanning, it may interfere with the scanning proccess:
  • Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab
    then click on "Complete System Scan".
  • AVG anti-spyware will now begin the scanning process, be patient this may take a little
    time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all
    actions
    "
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the
    screen and save it to a text file on your system (make sure to remember where
    you saved that file, this is important).
  • Close AVG anti-spyware and reboot your system back into Normal Mode and post the
    results of the AVG anti-spyware report scan.
Please post the results from SpySweeper, AVG anti-spyware and a new hijackthis log.

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