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Spyware / Malware / Virus Removal

Tried Several Removal Programs. Nothing works

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I've used every removal tool to remove recurring spyware. But "it" . . . keeps coming back. Finally tried to remove it with HiJack. Hel.ep!! Al F. java script:emoticon(':rofl:', 'smid_15') :rofl: Logfile of HijackThis v1.99.1 Scan saved at 4:39:35 AM, on 10/14/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\WINDOWS\system32\BrmfBAgS.exe C:\WINDOWS\system32\dllhost.exe C:\Program Files\ewido anti-spyware 4.0\guard.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe C:\WINDOWS\system32\BRMFRSMG.EXE C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\Program Files\ewido anti-spyware 4.0\ewido.exe C:\PROGRA~1\Grisoft\AVG7\avgcc.exe C:\WINDOWS\SOUNDMAN.EXE C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe C:\Program Files\Brother\ControlCenter2\brctrcen.exe C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe C:\Program Files\ProxyWay\proxyway.exe C:\Program Files\ePad995\ePad995.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe C:\Program Files\OpenOffice.org 2.0\program\soffice.exe C:\Program Files\OpenOffice.org 2.0\program\soffice.BIN C:\WINDOWS\system32\ctfmon.exe C:\Documents and Settings\Owner\Desktop\Safer Haven\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Owner R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:81 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll O3 - Toolbar: Temporary Inbox - {F05F3153-08B2-44A6-8A0B-132011E28F21} - C:\Program Files\Temporary Inbox\untitled.dll O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\RunOnce: [InstallShieldSetup] C:\PROGRA~1\INSTAL~1\{C4F1A~1\Setup.exe -rebootC:\PROGRA~1\INSTAL~1\{C4F1A~1\reboot.ini -l0x9 O4 - HKCU\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe" O4 - HKCU\..\Run: [Brother Control] C:\Program Files\Brother\ControlCenter2\brctrcen.exe O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" O4 - HKCU\..\Run: [ProxyWay] C:\Program Files\ProxyWay\proxyway.exe O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe O4 - Startup: Start Mailloop 7.lnk.disabled O4 - Startup: WKCALREM.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe O4 - Global Startup: ePad995.lnk = C:\Program Files\ePad995\ePad995.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html O9 - Extra button: Sa
Your HJT log lost something in posting - about the last third.

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You need to uninstall one of your anti-virus programs - there is a possibility of conflictions if you have two, or more, installed and running at the same time.

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Run HijackThis as you did to generate a log, but this time click on 'Do a system scan only'.
Place a checkmark in the boxes to the left of the following entries, by clicking on them:

O4 - HKLM\..\RunOnce: [InstallShieldSetup] C:\PROGRA~1\INSTAL~1\{C4F1A~1\Setup.exe -rebootC:\PROGRA~1\INSTAL~1\{C4F1A~1\reboot.ini -l0x9

CLOSE ALL OPEN WINDOWS AND BROWSERS - EXCEPT HJT and click on Fix checked

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When you've dealt with all the above, reboot the PC and let me have a fresh HJT log and description of how the PC is behaving.

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