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Please can somebody help we are struggling

19 min read

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Post #1
We're getting endless popup download windows for "WinAntiVirusPro2006", "Sysprotect" and "VIRUS PROTECTION" from www.amaena.com, just to name the main ones. They've completely hijacked our computer big time and making life miserable for us.

I've tried loading Avast anti virus, Pop up stopper, Spybot, Windows Defender, Spyware Doctor, but to no avail.

Please can someone help me fix this with some easy to follow instructions.

Here is my "hijack this" log:

Logfile of HijackThis v1.99.1
Scan saved at 15:09:41, on 07/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\rundll32.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Pinnacle\PCTV USB2\Remote\Remoterm.exe
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\PRINTV~1\pvmodule.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Pinnacle\Shared Files\Programs\Scheduler\PCLEScheduler.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=566…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [PCTVUSB2Remote] C:\Program Files\Pinnacle\PCTV USB2\Remote\Remoterm.exe
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Ultimate Cleaner] C:\Program Files\Ultimate Cleaner\App.exe
O4 - HKLM\..\Run: [PVModule] C:\PROGRA~1\PRINTV~1\pvmodule.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Pinnacle Scheduler.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
Post #2
Hi owl4528 Welcome to the TomCoyote Forums My name is mschroe919 and I am going to read your log. I would like to help you So if you would…. Please be patient and I will be back as soon as possible. Thanks mschroe919
Post #3
Hi owl4528
Welcome back to the TomCoyote Forums.
I looked your log over and here is some things to start with:
Let me suggest you copy and paste these instructions into word pad, and print it out so you can follow the steps in order.
.
First
We need to disable your Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.

Open Windows Defender.
QUOTE
Click on Tools, General Settings.
Scroll down and uncheck Turn on real-time protection (recommended).
After you uncheck this, click on the Save button and close Windows Defender.

After all of the fixes are complete it is very important that you enable Real-time Protection again.

NEXT:

Spyware Doctor's OnGuard protective functionality may interfere with certain HijackThis fixes we need to make. Please follow these instructions to disable it:

To deactivate Spyware Doctor's OnGuard Tools

1. From within Spyware Doctor, click the "OnGuard" button on the left side.
2. Uncheck "Activate OnGuard".

You can enable it once your system is clean.

================================
Please set your system to show all files
Here is how:
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
====================================
Next
Please download ATF Cleaner by Atribune.

Download Here:
http://www.atribune.org/ccount/click.php?id=1

This program is for XP and Windows 2000 only
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
====================================
NEXT:

Close all open windows, close browser and disconnect the internet

Open the HJT program.
Then run HJT
Click the do a system scan and save a log file.

when open put a check by the following:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=566…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Ultimate Cleaner] C:\Program Files\Ultimate Cleaner\App.exe
O4 - HKLM\..\Run: [PVModule] C:\PROGRA~1\PRINTV~1\pvmodule.exe

Close all windows or browsers except for Hijackthis. Click on Fix Checked when finished and exit HijackThis.

NEXT:

Using Windows Explorer, locate the following files/folders, and delete the folders in RED
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Ultimate Cleaner\App.exe
C:\PROGRAM files\PRINTV~1\pvmodule.exe

NEXT:
Reboot and run HJT again and post a new log.
There will be more to do after I see the new log.
Good luck mschroe919
Post #4
Hi mschroe919,

Thankyou very much for looking into this.

I've followed out your instructions to the letter and carried out everything fine apart from finding the following file:

C:\Program Files\Ultimate Cleaner\App.exe

The only two programs in this folder are: IeSafe (application) and ucleaner.pkg (PKG file).

I rebooted the machine and got those virus pop ups again! But anyway I'm remember you said there is more to do.

Here is my revised "hijack this" log….

Thanks again, I look forward to hearing from you - owl4528

Logfile of HijackThis v1.99.1
Scan saved at 16:49:53, on 08/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\AGRSMMSG.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Pinnacle\PCTV USB2\Remote\Remoterm.exe
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Pinnacle\Shared Files\Programs\Scheduler\PCLEScheduler.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [PCTVUSB2Remote] C:\Program Files\Pinnacle\PCTV USB2\Remote\Remoterm.exe
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Pinnacle Scheduler.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
Post #5
Hi owl4528

Let me ask you if you did this:

First
We need to disable your Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.

Open Windows Defender.
QUOTE
Click on Tools, General Settings.
Scroll down and uncheck Turn on real-time protection (recommended).
After you uncheck this, click on the Save button and close Windows Defender.

After all of the fixes are complete it is very important that you enable Real-time Protection again.

NEXT:

Spyware Doctor's OnGuard protective functionality may interfere with certain HijackThis fixes we need to make. Please follow these instructions to disable it:

To deactivate Spyware Doctor's OnGuard Tools

1. From within Spyware Doctor, click the "OnGuard" button on the left side.
2. Uncheck "Activate OnGuard".

You can enable it once your system is clean.


I see in you log they are still running, if you diable leave alone till we get all done.

NEXT:
Lets go to Add/Remove and see if Ultimate Cleaner is there if so remove. Then go back to
C:\Program Files\Ultimate Cleaner\App.exe >>>>>Remove the red folder.
Not to worry if not there.
NEXT:
Download ewido anti-spyware from HERE and save that file to your
desktop.
This is a 30 day trial of the program
  • Once you have downloaded ewido anti-spyware, locate the icon on the desktop
    and double-click it to launch the set up program.
  • Once the setup is complete you will need run ewido and update the definition
    files.
  • On the main screen select the icon "Update" then select the "
    Update now    " link.
    • Next select the "Start Update" button, the update will start and a
      progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of
    the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then
    select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close ewido anti-spyware, Do Not run a scan just yet, we will shortly.
  • Reboot your computer into SafeMode. You can do this by restarting
    your computer and continually tapping the F8 key until a menu appears.

    Use your up arrow key to highlight SafeMode then hit enter.
    IMPORTANT: Do not open any other windows or
    programs while ewido is scanning, it may interfere with the scanning proccess:
  • Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab
    then click on "Complete System Scan".
  • ewido will now begin the scanning process, be patient this may take a little
    time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all
    actions    "
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the
    screen and save it to a text file on your system (make sure to remember where
    you saved that file, this is important).
  • Close ewido and reboot your system back into Normal Mode and post the
    results of the ewido report scan. and a new HJT log
Good luck mschroe919
Post #6
Thanks mschroe919 Although I'm trying to load the AVG progam and it just stalls here: Create folder: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5 Output folder: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5 Create folder: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Quarantine Create folder: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Signatures Create folder: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Translations Create folder: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports Output folder: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Signatures Extract: 2000.dat Extract: 2001.dat Extract: 2002.dat Extract: 2003.dat Extract: 2004.dat Extract: 2005.dat Extract: 2006.dat Extract: 2007.dat Extract: 2008.dat Extract: 2009.dat Extract: 2010.dat Extract: 2011.dat Extract: 2012.dat Extract: 2013.dat Extract: 2014.dat Extract: 2015.dat Extract: 2016.dat Extract: 2017.dat Extract: 2018.dat Extract: 2019.dat Extract: 2020.dat Extract: 2021.dat Extract: 2022.dat Extract: 2023.dat Extract: 2024.dat Extract: 2025.dat Extract: 2026.dat Extract: 2027.dat Extract: 2028.dat Extract: 2029.dat Extract: 2030.dat Extract: 2031.dat Extract: 2032.dat Extract: 2033.dat Extract: 2034.dat Extract: 2035.dat Extract: 2036.dat Extract: 2037.dat Extract: 2038.dat Extract: 2039.dat Extract: 2040.dat Extract: 2041.dat Extract: 2042.dat Extract: 2043.dat Extract: 2044.dat Extract: 2045.dat Extract: 2046.dat Extract: 2047.dat Extract: 2048.dat Extract: 2049.dat Extract: 2050.dat Extract: 2051.dat Extract: 2052.dat Extract: 2053.dat Extract: 2054.dat Extract: 2055.dat Extract: 2056.dat Extract: 2057.dat Extract: 2058.dat Extract: 2059.dat Extract: 2060.dat Extract: 2061.dat Extract: 2062.dat Extract: 2063.dat Extract: 2064.dat Extract: 2065.dat Extract: 2066.dat Extract: 2067.dat Extract: 2068.dat Extract: 2069.dat Extract: 2070.dat Extract: 2071.dat Extract: 2072.dat Extract: 2073.dat Extract: 2074.dat Extract: 2075.dat Extract: 2076.dat Extract: 2077.dat Extract: 2078.dat Extract: 2079.dat Extract: 2080.dat Extract: 2081.dat Extract: 2082.dat Extract: 2083.dat Extract: 2084.dat Extract: 2085.dat Extract: 2086.dat Extract: 2087.dat Extract: 2088.dat Extract: 2089.dat Extract: 2090.dat Extract: 2091.dat Extract: 2092.dat Extract: 2093.dat Extract: 2094.dat Extract: 2095.dat Extract: 2096.dat Extract: 2097.dat Extract: 2098.dat Extract: 2099.dat Extract: 2100.dat Extract: 2101.dat Extract: 2102.dat Extract: 2103.dat Extract: 2104.dat Extract: 2105.dat Extract: 2106.dat Extract: 2107.dat Extract: 2108.dat Extract: 2109.dat Extract: 2110.dat Extract: 2111.dat Extract: 2112.dat Extract: 2113.dat Extract: 2114.dat Extract: 2115.dat Extract: 2116.dat Extract: 2117.dat Extract: 2118.dat Extract: 2119.dat Extract: 2120.dat Extract: 2121.dat Extract: 2122.dat Extract: 2123.dat Output folder: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Translations Extract: german.mo Extract: english.mo Extract: czech.mo Extract: italian.mo Extract: portuguese.mo Extract: slovak.mo Extract: french.mo Extract: spanish.mo Output folder: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5 Extract: engine.dll Extract: avgas.exe Extract: avgascln.sys Extract: guard.exe Extract: guard.sys Extract: context.dll Extract: shellexecutehook.dll Extract: clsid.dat Extract: heuristic.dat Registering: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll Registering: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll Doesn't go any further after this. Any ideas?
Post #7
Please don't run any programs except the ones I asked you to. I didn't want you to Run the AVG.
Did you do all this as I asked earlier?
Hi owl4528

Let me ask you if you did this:

First
We need to disable your Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.

Open Windows Defender.
QUOTE
Click on Tools, General Settings.
Scroll down and uncheck Turn on real-time protection (recommended).
After you uncheck this, click on the Save button and close Windows Defender.

After all of the fixes are complete it is very important that you enable Real-time Protection again.

NEXT:

Spyware Doctor's OnGuard protective functionality may interfere with certain HijackThis fixes we need to make. Please follow these instructions to disable it:

To deactivate Spyware Doctor's OnGuard Tools

1. From within Spyware Doctor, click the "OnGuard" button on the left side.
2. Uncheck "Activate OnGuard".

You can enable it once your system is clean.


I see in you log they are still running, if you diable leave alone till we get all done.

NEXT:
Lets go to Add/Remove and see if Ultimate Cleaner is there if so remove. Then go back to
C:\Program Files\Ultimate Cleaner\App.exe >>>>>Remove the red folder.
Not to worry if not there.
NEXT:
Download ewido anti-spyware from HERE and save that file to your
desktop.
This is a 30 day trial of the program
  • Once you have downloaded ewido anti-spyware, locate the icon on the desktop
    and double-click it to launch the set up program.
  • Once the setup is complete you will need run ewido and update the definition
    files.
  • On the main screen select the icon "Update" then select the "
    Update now    " link.
    • Next select the "Start Update" button, the update will start and a
      progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of
    the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then
    select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close ewido anti-spyware, Do Not run a scan just yet, we will shortly.
  • Reboot your computer into SafeMode. You can do this by restarting
    your computer and continually tapping the F8 key until a menu appears.

    Use your up arrow key to highlight SafeMode then hit enter.
    IMPORTANT: Do not open any other windows or
    programs while ewido is scanning, it may interfere with the scanning proccess:
  • Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab
    then click on "Complete System Scan".
  • ewido will now begin the scanning process, be patient this may take a little
    time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all
    actions    "
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the
    screen and save it to a text file on your system (make sure to remember where
    you saved that file, this is important).
  • Close ewido and reboot your system back into Normal Mode and post the
    results of the ewido report scan. and a new HJT log
Good luck mschroe919
Post #8
Hi again, I have follwed the instructions you gave me and if you click on that link you get the AVG program. I have pasted you something from the page I got to: ewido anti-spyware 4.0 has been replaced by AVG Anti-Spyware 7.5 and isn't available for sale and download anymore (under the old name). Instead, please try our new, highly improved version: AVG Anti-Spyware 7.5 Does that make sense?
Post #9
Hi owl4528

I want to apologize I didn't know EWIDO changed.

So lets start again with this:

Let me ask you if you did this:

First
We need to disable your Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.

Open Windows Defender.
QUOTE
Click on Tools, General Settings.
Scroll down and uncheck Turn on real-time protection (recommended).
After you uncheck this, click on the Save button and close Windows Defender.

After all of the fixes are complete it is very important that you enable Real-time Protection again.

NEXT:

Spyware Doctor's OnGuard protective functionality may interfere with certain HijackThis fixes we need to make. Please follow these instructions to disable it:

To deactivate Spyware Doctor's OnGuard Tools

1. From within Spyware Doctor, click the "OnGuard" button on the left side.
2. Uncheck "Activate OnGuard".

You can enable it once your system is clean.


I see in you log they are still running, if you diable leave alone till we get all done.

NEXT:

Lets go to Add/Remove and see if Ultimate Cleaner is there if so remove. Then go back to
C:\Program Files\Ultimate Cleaner\App.exe >>>>>Remove the red folder.
Not to worry if not there.

NEXT:

Run a Panda online ActiveScan
http://www.pandasoftware.com/products/activescan.htm

On the top right go to: Free Use ActiveScan
Follow the prompts, provide the required info, select: Scan Now!
Allow the ActiveX download.

Select a device to scan: Local Disks

Next, select: See Report
Then select, Save Report and save to a location where you can find the report

Allow them to remove anything they find.
If anything should be found that it couldn’t clean, please WRITE DOWN the FULL PATHS AND FILENAMES. and include on next post with new log.
=============================
Please run the HijackThis program and post a new log here, as well as the results from the Panda ActiveScan.
Also tell me how your PC is doing at this time.
Thanks and good luck
mschroe919
Post #10
Hi owl4528

Let me ask you if you did this:

First
We need to disable your Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.


NEXT:

http://free.grisoft.com/doc/ewido-anti-spy…e/lng/us/tpl/v5

scroll down to Download Free version
then scroll on next page to
ewido-setup_4.0.0.172c.exe


save it to desk top and when done open and install it
Then from safe mode we will run it as :

Use your up arrow key to highlight SafeMode then hit enter.
IMPORTANT: Do not open any other windows or
programs while ewido is scanning, it may interfere with the scanning proccess:
[*]Lauch ewido-anti-spyware by double-clicking the icon on your desktop.

[*]Select the "Scanner" icon at the top and then the "Scan" tab

then click on "Complete System Scan".
[*]ewido will now begin the scanning process, be patient this may take a little

time.
Once the scan is complete do the following:
[*]If you have any infections you will prompted, then select "Apply all

actions"
[*]Next select the "Reports" icon at the top.

[*]Select the "Save report as" button in the lower left hand of the

screen and save it to a text file on your system (make sure to remember where
you saved that file, this is important).
[*]Close ewido and reboot your system back into Normal Mode and post the

results of the ewido report scan. and a new HJT log
Good luck mschroe919
Post #11
Yes I disable Windows Defender real time and Spydoctor onguard like you said.

Right here we go…I've run the Panda scan and hijack this here are results:

Panda Scan:

Incident Status Location

Adware:Adware/Lop
Not disinfected
C:\Documents and Settings\Compaq_Owner\Application Data\ezpinst.exe
Spyware:Cookie/DriveCleaner
Not disinfected
C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@drivecleaner2].txt
Spyware:Cookie/DriveCleaner
Not disinfected
C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner
@stats.drivecleaner1].txt
Spyware:Cookie/DriveCleaner
Not disinfected
C:\Documents and Settings\Compaq_Owner\Cookies\
[removed][1].txt

Spyware:Cookie/myaffiliateprogram Not disinfected
C:\Documents and Settings\Compaq_Owner\Cookies\
[removed][1].txt

Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe
Adware:Adware/PrintView
Not disinfected
C:\Program Files\PrintView\printhook030.dll Adware:Adware/UltimateCleaner
Not disinfected
C:\RECYCLER\S-1-5-21-3587618452-1776184242-2953826869-1007\Dc1\IeSafe.exe
Adware:Adware/WebSearch
Not disinfected
C:\WINDOWS\system32\idejrejq.dll
Virus:Trj/DisableKey.A Disinfected
C:\WINDOWS\system32\uhvjsul.dll
Virus:Trj/DisableKey.A Disinfected
C:\WINDOWS\system32\unaoakg.dll
Hijack this:


Logfile of HijackThis v1.99.1
Scan saved at 22:34:05, on 08/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\rundll32.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Pinnacle\PCTV USB2\Remote\Remoterm.exe
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Pinnacle\Shared Files\Programs\Scheduler\PCLEScheduler.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [PCTVUSB2Remote] C:\Program Files\Pinnacle\PCTV USB2\Remote\Remoterm.exe
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Pinnacle Scheduler.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
Post #12
Hi owl4528

Your doing well some of these are hard to get rid of.
Were almost there.

Please run ATF again:
If you don't have it yet here it is:

Please download ATF Cleaner by Atribune.

Download Here:
http://www.atribune.org/ccount/click.php?id=1

This program is for XP and Windows 2000 only
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

NEXT:

We need to make sure files are not hidden, again:
Please set your system to show all files
Here is how:
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.

NEXT

Look for the following and delete the folder in RED

C:\hp\bin\KillIt.exe
C:\Program Files\PrintView\printhook030.dll Adware:Adware/UltimateCleaner
C:\WINDOWS\system32\uhvjsul.dll
C:\WINDOWS\system32\unaoakg.dll

Reboot and post another log.
good luck mschroe919

If your up to it I would like to run the EWIDO too. it does a great job.
If you want to wait till tommorrow that ok too.
If you do run it in safe mode.
and when done reboot and post a new HJT log as well as the Ewido report.
thanks mschroe919
Post #13
Hi,

Sorry couldn't write sooner, i was away for a few days and now back again.

I'm still having problems. :angry:

I can't delete the folder stated:

C:\Program Files\PrintView\printhook030.dll Adware:Adware/UltimateCleaner

I'm still getting the winantivirus and www.amena.com malware windows.

Here's my hijack this and ewido posts:

Hijack this:

Logfile of HijackThis v1.99.1
Scan saved at 21:00:39, on 13/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\AGRSMMSG.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Pinnacle\PCTV USB2\Remote\Remoterm.exe
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Pinnacle\Shared Files\Programs\Scheduler\PCLEScheduler.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Compaq_Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [PCTVUSB2Remote] C:\Program Files\Pinnacle\PCTV USB2\Remote\Remoterm.exe
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Pinnacle Scheduler.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe


Ewido:

———————————————————
ewido anti-spyware - Scan Report
———————————————————

+ Created at: 20:56:43 13/10/2006

+ Scan result:


Nothing found.

::Report end
Post #14 last edited
Hi owl4528
A couple of questions please….
You couldn't delete the folder stated: C:\Program Files\PrintView\printhook030.dll Adware:Adware/UltimateCleaner
Did you see it and it just wouldn't delete.

Also did were you able to find and delete these others?
C:\hp\bin\KillIt.exe
C:\WINDOWS\system32\uhvjsul.dll
C:\WINDOWS\system32\unaoakg.dll

Lets try this:

http://www.downloads.subratam.org/KillBox.exe

After downloading it reboot to safe mode and do the following:

Double-click on Killbox.exe to run it. In the "Full Path of File to Delete" box, copy and paste each of the following line. Then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to backup and delete the file. Click Yes.
"Paste Full Path of File to Delete" box.

C:\Program Files\PrintView\printhook030.dll

I am working on the rest of your log, please do the KillBox and let me know if it goes and if the others are gone.
Don't need another log yet just post back
good luck mschroe919

PS I got to leave for a couple of hours I will look for your answeres and get back late tonight

ALSO

If you didn't do this yet DON"T

[*]Reboot your computer into SafeMode. You can do this by restarting

your computer and continually tapping the F8 key until a menu appears.

While in safe mode Run hijackthis.
Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe

don't It is okay don't delete it.

If you read this before I got back don't look for the C:\recycle\etc………don't delete it

Sometimes viruses and trojans hide from the sign of HijackThis.exe.
Please go to the location of your HijackThis.exe and rename it to analyze.exe, reboot, run it, and post a new log, we will probably see a Vundo infection appear.

Sorry if I seem to be confusing it's just that this is a tough one …we will get it.

I will be looking for the new log.
mschroe919
Post #15 last edited
"

Hi owl4528
We got a stuborn one here, but we will get it.



NEXT:
lets open HJT
click on open misc. tool section.
Next click on open process manager.
Then click on the floppy and save to a file.
Then go to that file and copy and paste it here.
mschroe919

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