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Spyware / Malware / Virus Removal

problem with pop-ups

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Post #1
My browser opens new pages that I don't visit. I made a scan with Ad-Aware and it's says it can't delete a dll file. After I reboot or shutdown and start the PC I make a new scan with Ad-aware but the name of the file is not the same and the same it can't delete the file. I apprecitae if you can help me.
Logfile of HijackThis v1.99.1
Scan saved at 7:28:09 PM, on 9/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\vsnpstd.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.BIN
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\WINDOWS\system32\r_server.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://as.starware.com/dp/search?x=wKX1ILE…0jgcAtjldgRLYI=
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - - (no file)
F2 - REG:system.ini: UserInit=userinit.exe
O3 - Toolbar: Protection Bar - {479fd0cf-5be9-4c63-8cda-b6d371c67bd5} - C:\Program Files\WinMediaCodec\iesplugin.dll
O4 - HKLM\..\Run: [KAVPersonal50] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal Pro\kav.exe" /minimize
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {402EE96E-2CE8-482D-ADA5-CECEEA07E16D} (TurnTool Scene) - http://www.turntool.com/ViewerInstall.exe
O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.playqames.com/default.cab?uid=5…mp;1s&ppd=4
O20 - Winlogon Notify: App Paths - C:\WINDOWS\system32\en86l1ls1.dll
O21 - SSODL: eeler - {1559e6c1-7e5e-4461-9457-6a2dea85eb9f} - C:\WINDOWS\system32\titiau.dll (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Iap - Dell Inc - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Kaspersky Anti-Virus Service (kavsvc) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal Pro\kavsvc.exe
O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINDOWS\system32\r_server.exe" /service (file missing)
Post #2
Welcome to the forum :wavey:

Please download Look2Me-Destroyer.exe to your desktop.
  • Close all windows before continuing.
  • Double-click Look2Me-Destroyer.exe to run it.
  • Put a check next to Run this program as a task .
  • You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 10 seconds. Click OK
  • When Look2Me-Destroyer re-opens, click the Scan for L2M button , your desktop icons will disappear, this is normal.
  • Once it's done scanning, click the Remove L2M button .
  • You will receive a Done Scanning message, click OK .
  • When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK .
  • Your computer will then shutdown.
  • Turn your computer back on.
  • Please post the contents of C:\Look2Me-Destroyer.txt and a new HiJackThis log.
If you receive a message from your firewall about this program accessing the internet please allow it.

If you receive a runtime error '339'. please download MSWINSCK.OCX from the link below and place it in your C:\Windows\System32. Directory

MSWINSCK.OCX
Post #4
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