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Please Help Me

32 min read

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Post #1
My friend uncleshag asked me to post my hijack log here.

Please inspect.

Thank you.

Logfile of HijackThis v1.99.1
Scan saved at 1:46:57 PM, on 9/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel® Active Monitor\imontray.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Computing Resources Company\Send404\send404.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Intel\Intel® Active Monitor\imonnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Documents and Settings\Paula\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://pelikanicity.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel® Active Monitor\imontray.exe
O4 - HKLM\..\Run: [RealJukeboxSystray] "C:\Program Files\Real\RealJukebox\tsystray.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Send404.lnk = C:\Program Files\Computing Resources Company\Send404\send404.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Download &Flash Movies - C:\Program Files\Flash2X\Flash Hunter\save.htm
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash2X Flash Hunter - {77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - C:\Program Files\Flash2X\Flash Hunter\save.htm (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: &Launch Flash Hunter - {77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - C:\Program Files\Flash2X\Flash Hunter\save.htm (file missing) (HKCU)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel® Active Monitor (imonNT) - Intel Corp. - C:\Program Files\Intel\Intel® Active Monitor\imonnt.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
Post #2
Hi lulu,

Welcome to the Tomcoyote forum! Sorry for the delaly on getting a reply. Malware can change with the amount of time that has past since you posted this HJT.
Please post a new HJT log for me to check. I'll be glad to help you with your computer problems.
HijackThis logs can take some time to research, so please be patient with me. I know that you need
your computer working as quickly as possible, and I will work hard to help see that happens.
.

In order to help me help you, please observe the following while we work:
  • If you don't know, stop and ask! Don't continue, we don't want to start all over again!
  • Understand that cleaning your computer can sometimes take multiple passes/posts,
    and it's important to follow the steps as listed including re-running scans as listed
  • Please reply to this thread, do not start another. Tell what problem your are having.

If you can do those three things, everything should go smoothly
Post #3
Hi Tim

Thanks for answering.

I will be asking questions as we go. I have been using a computer for 1 1/2

yrs and can safely say that I am not computer-gifted.

This is the problem:

I have windows media player. I go to http://uncleshag.podomatic.com/ to

download the podcasts. When I do this, the windows media player used to

automatically come up. Last week instead of the player coming up, I got the

square prompt asking me if I want to open, save or cancel the file.

The only thing that I remember being different right around this time was a

psp site that I go to installed a new jukebox on their site. I kept getting

a prompt asking if I wanted it and I said no. It kept asking me everytime I

changed pages over there so I went to options on the prompt and clicked "do

not ask me anymore". Or something similar. The web master of that site tells

me that her jukebox would have nothing to do with my computer.

I don't go to questionable web sites. The only other new web sites I had been going to a couple of weeks prior to this are css tutoring sites.

Below is the current log.

Logfile of HijackThis v1.99.1
Scan saved at 4:44:20 PM, on 10/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Computing Resources Company\Send404\send404.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Intel\Intel® Active Monitor\imonnt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Paula\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://red.clientapps.yahoo.com/customize/…dsl/*http://www.

yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://red.clientapps.yahoo.com/customize/…dsl/*http://www.

yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://pelikanicity.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://red.clientapps.yahoo.com/customize/…dsl/*http://www.

yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://red.clientapps.yahoo.com/customize/…dsl/*http://www.

yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://red.clientapps.yahoo.com/customize/…dsl/*http://www.

yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =

http://red.clientapps.yahoo.com/customize/…dsl/*http://www.

yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} -

C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O2 - BHO: Adobe PDF Reader Link Helper -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat

7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -

C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -

C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel® Active

Monitor\imontray.exe
O4 - HKLM\..\Run: [RealJukeboxSystray] "C:\Program

Files\Real\RealJukebox\tsystray.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [HPDJ Taskbar Utility]

C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program

Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP

Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"

/background
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe

/c
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common

Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program

Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Send404.lnk = C:\Program Files\Computing Resources

Company\Send404\send404.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box -

C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Download &Flash Movies - C:\Program

Files\Flash2X\Flash Hunter\save.htm
O8 - Extra context menu item: Download All by FlashGet - C:\Program

Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program

Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program

Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program

Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} -

C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login -

{2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program

Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} -

C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger -

{4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program

Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no

file)
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} -

C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra 'Tools' menuitem: &FlashGet -

{D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe

(file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra button: Flash2X Flash Hunter -

{77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - C:\Program Files\Flash2X\Flash

Hunter\save.htm (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: &Launch Flash Hunter -

{77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - C:\Program Files\Flash2X\Flash

Hunter\save.htm (file missing) (HKCU)
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan

Agent 6.5) -

http://housecall65.trendmicro.com/housecal…/x86/win32/acti

vex/hcImpl.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common

Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision

Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel

32\IDriverT.exe
O23 - Service: Intel® Active Monitor (imonNT) - Intel Corp. - C:\Program

Files\Intel\Intel® Active Monitor\imonnt.exe
Post #4
Hi Tim I forgot to add something that might be the problem. When I close down my computer a prompt comes up. It's one of those prompts where the computer tells you that it's closing a program and if I elect to close it right away I might lose info. This particular one is only on the screen a split second before it disappears. The only part of it I'm able to catch before it disappears is "sw file".
Post #5
Hi lulu,

Ok I need you to make sure when you copy and paste from notepad to click on format at top and Uncheck word wrap it makes it hard to read logs. thanks
I do not see any virus protection or firewall running. Do you have any installed.
Some information below
  • Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs Click on link:
    Computer Safety On line - Anti-Virus
  • Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
    Computer Safety On line - Software Firewalls
——————————————————————————————————
Please do the following.


Make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.

You will now be presented with a screen similar to the one below:

[external image: Posted Image]

5. Click on the Save list… button and specify where you would like to save this file. When you press Save list button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply. Note: please uncheck word wrap under format in notepad
——————————————————————————————————————————————————
*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders. If you have anything in a temp folder, back it up or move it to a permanent folder prior to running CCleaner!

Download CCleaner from here It will start to download. If ask if you want to download let it. Save to your Desktop.
To clean temp files from your computer.
  • Double click on the file to start the installation of the program.
  • Select your language and click OK, then next.
  • Follow prompts to install finish to complete installation.
  • Double click the CCleaner shortcut on the desktop to start the program.
  • On the "Windows" tab, under "Internet Explorer," make sure there is check mark in the "Cookies" Box It should already have a check mark. (You will need to reenter your passwords at all sites where a cookie is used to recognize you when you visit).
  • If you use either the Firefox or Mozilla browsers, the box to put check in for "Cookies" is on the Applications tab, under Firefox/Mozilla.
  • Click on the "Options" icon at the left side of the window, then click on "Advanced."
    deselect "Only delete files in Windows Temp folders older than 48 hours."
  • Click on the "Cleaner" icon on the left side of the window, then click Run Cleaner to run the program.
  • Caution: It is not recommended that you use the "Issues" feature unless you are very familiar with the registry as it has been known to find legitimate items.
  • After CCleaner has completed its process, click Exit.
—————————————————————————————————————————————-

Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Please download Ewido from here to your Desktop or to your usual Download Folder.
  • Install Ewido by double clicking the installer.
  • Follow the prompts. Make sure that Launch Ewido is checked.
  • On the main screen under Your Computer's security.
  • Click on Change state next to Resident shield. It should now change to inactive.
  • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
  • Wait until you see the Update succesfull message.
    Note: If the Update now option is grayed out, follow the steps below.
  • Click on Update on the toolbar.
  • Under Manual update, click on the Start Update button.
  • Wait until you see the Update succesfull message.
[*]Right-click the Ewido Tray Icon and select Exit. Confirm by clicking Yes.

If you are having problems with the updater, you can use this link to manually update ewido.
Ewido manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that Ewido is closed before installing the update.
______________________________

Reboot your computer in Safe Mode. tutorial if needed Here
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
______________________________

Make sure you are in safe mode for the next step

————————————————-

Close ALL open Windows / Programs / Folders. Please start Ewido and run a full scan.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
    • Under How to act?
      • Click on Recommended Action and choose Quarantine from the popup menu.
    • Under How to scan?
      • All checkboxes should be ticked.
    • Under Possibly unwanted software:
      • All checkboxes should be ticked.
    • Under Reports:
      • Select Automatically generate report after every scan and uncheck Only if threats were found.
    • Under What to scan?
      • Select Scan every file.
  • Click on the Scan tab.
  • Click on Complete System Scan to start the scan process.
  • Let the program scan the machine.
  • When the scan has finished, follow the instructions below.
    IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
    • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    • At the bottom of the window click on the Apply all Actions button. (3)
      [external image: Posted Image]
  • When done, click the Save Scan Report button.
    • Click the Save Report as button.
    • Save the report to your Desktop.
  • Right-click the Ewido Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.
______________________________

Run Panda's ActiveScan from here and perform a full system scan.

1. Once you are on the Panda site click the "Scan your PC" button NOTE: If you have a popblocker enable you will have to allow popup here.
2. A new window will open…click the big "Check Now" button
3. Enter your Country
4. Enter your State/Province
5. Enter your e-mail address and click send
6. Select either Home User or Company
7. Click the big Scan Now button
8. If it wants to install an ActiveX component allow it
9. It will start downloading the files it requires for the scan (Note: It will take a couple minutes. You may have to reboot here and start back with step 1. I did.)
10. Click on "Local Disks" to start the scan
11. Post Panda scan results in your next reply with others requested.

——————————————————————————————————————————————————-

Please post in next reply:
  • HiJackthis uninstall list
  • Ewido log
  • Panda scan report
  • A new HijackThis log
Your may need several replies to post the requested logs, otherwise they might get cut off.
Post #6
1st Page 2000 2.00 Free Ad-Aware SE Personal Adobe Acrobat 4.0 Adobe Bridge 1.0 Adobe Common File Installer Adobe Download Manager 2.0 (Remove Only) Adobe Help Center 1.0 Adobe Photoshop CS2 Adobe Reader 7.0.8 Adobe Stock Photos 1.0 AMP Font Viewer Avant Browser (remove only) Easy CD Creator 5 Basic Fotki XP Publishing Wizard HijackThis 1.99.1 HP Deskjet 5700 HP Software Update HTML Guardian 7 IncrediMail Xe Intel Ultra ATA Storage Driver Intel® Active Monitor IrfanView (remove only) J2SE Runtime Environment 5.0 Update 4 J2SE Runtime Environment 5.0 Update 6 Logitech MouseWare 9.79.1 Macromedia Shockwave Player Paint Shop Pro 7 ESD SBC Yahoo! Applications SBC Yahoo! DSL Home Networking Installer Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows XP (KB883939) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896422) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896424) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB896688) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899588) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB900725) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901190) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB903235) Security Update for Windows XP (KB904706) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB905915) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB908531) Security Update for Windows XP (KB911280) Security Update for Windows XP (KB911562) Security Update for Windows XP (KB911567) Security Update for Windows XP (KB911927) Security Update for Windows XP (KB912812) Security Update for Windows XP (KB912919) Security Update for Windows XP (KB913446) Security Update for Windows XP (KB913580) Security Update for Windows XP (KB914388) Security Update for Windows XP (KB914389) Security Update for Windows XP (KB916281) Security Update for Windows XP (KB917159) Security Update for Windows XP (KB917344) Security Update for Windows XP (KB917422) Security Update for Windows XP (KB917953) Security Update for Windows XP (KB918439) Security Update for Windows XP (KB918899) Security Update for Windows XP (KB919007) Security Update for Windows XP (KB920214) Security Update for Windows XP (KB920670) Security Update for Windows XP (KB920683) Security Update for Windows XP (KB920685) Security Update for Windows XP (KB921398) Security Update for Windows XP (KB921883) Security Update for Windows XP (KB922616) Security Update for Windows XP (KB925486) Send404 Shockwave SWiSHmax Update for Windows XP (KB894391) Update for Windows XP (KB896727) Update for Windows XP (KB898461) Update for Windows XP (KB900485) Update for Windows XP (KB910437) Update for Windows XP (KB916595) Update for Windows XP (KB920872) Update for Windows XP (KB922582) Windows Installer 3.1 (KB893803) Windows Installer 3.1 (KB893803) Windows Media Format Runtime Windows Media Player 10 Windows XP Hotfix - KB834707 Windows XP Hotfix - KB867282 Windows XP Hotfix - KB873333 Windows XP Hotfix - KB873339 Windows XP Hotfix - KB885250 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB887742 Windows XP Hotfix - KB888113 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB890047 Windows XP Hotfix - KB890175 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB890923 Windows XP Hotfix - KB891781 Windows XP Hotfix - KB893066 Windows XP Hotfix - KB893086 Windows XP Service Pack 2 ZipGenius 6 (6.0.2.1060)
Post #7
Hi Tim I have been trying to reboot my computer in safe mode and have run into problems. When I follow the instructions, a blue box on a black screen comes up. This is what the blue box says: Please select boot device: Removable Dev. Hard Drive ATAPI CD-ROM IBA 4.0.19 Slot 0208 Use upper arrow/lower arrow to change selection Use Enter to select and save Use Esc to exit without save
Post #9 last edited
——————————————————— ewido anti-spyware - Scan Report ——————————————————— + Created at: 9:23:07 PM 10/3/2006 + Scan result: C:\Program Files\Adobe Photoshop CS2\Goodies\PROGRAMS & EXTRA STUFF\WinZip 9.0.6224-SR1.zip/WinZip 9.0.6224-SR1/WinZip-KEY-GEN.exe -> Dropper.Delf.fl : Cleaned with backup (quarantined). C:\Documents and Settings\Paula\Cookies\paula@charmingshoppes.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined). C:\Documents and Settings\Paula\Cookies\paula@cnn.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined). C:\Documents and Settings\Paula\Cookies\paula@incredimailltd.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined). C:\Documents and Settings\Paula\Cookies\paula@adbrite[2].txt -> TrackingCookie.Adbrite : Cleaned with backup (quarantined). C:\Documents and Settings\Paula\Cookies\paula@adrevolver[2].txt -> TrackingCookie.Adrevolver : Cleaned with backup (quarantined). C:\Documents and Settings\Paula\Cookies\paula@advertising[1].txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined). C:\Documents and Settings\Paula\Cookies\[removed][2].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined). C:\Documents and Settings\Paula\Cookies\paula@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined). C:\Documents and Settings\Paula\Cookies\[removed][2].txt -> TrackingCookie.Specificclick : Cleaned with backup (quarantined). C:\Documents and Settings\Paula\Cookies\paula@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned with backup (quarantined). ::Report end TIM PLEASE NOTE: For Tracking Cookie "Adbrite" this prompt came up: The file c:\Program Files\Adobe Photoshop CS2\Goodies\PROGRAMS EXTRA STUFF\WinZip 9.0.6224-SR1-.zip/WinZip9.0.6224-SR1/WinZip 9.0.6224-SR1/WinZip - KEY-GEN.exe cannot be quarantined because it is embedded in the archive C:\Program Files'Adobe Photoshop CS2\Goodies\PROGRAMS EXTRA STUFF\WinZip 9.0.6224-SR1.zip Do you want to quarantine the whole archive? My choices were: yes / yes, for all / no / no, for all I chose yes
Post #11
Hi Tim These are the Panda results. Also, should I install a fire wall now or wait until we're done. I was under the impression my dsl had a fire wall built in but I have no problem installing another one if you think I should. I could be wrong about the dsl having one. Panda Scan Incident Status Location Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Paula\Cookies\paula@adrevolver[1].txt Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\Paula\Cookies\paula@bravenet[2].txt Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Paula\Desktop\Process.exe Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Paula\Desktop\SmitfraudFix.zip[SmitfraudFix/Process.exe]
Post #12
Hijack This log

Logfile of HijackThis v1.99.1
Scan saved at 10:59:28 PM, on 10/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel® Active Monitor\imontray.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Computing Resources Company\Send404\send404.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Intel\Intel® Active Monitor\imonnt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Paula\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://pelikanicity.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel® Active Monitor\imontray.exe
O4 - HKLM\..\Run: [RealJukeboxSystray] "C:\Program Files\Real\RealJukebox\tsystray.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Send404.lnk = C:\Program Files\Computing Resources Company\Send404\send404.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Download &Flash Movies - C:\Program Files\Flash2X\Flash Hunter\save.htm
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash2X Flash Hunter - {77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - C:\Program Files\Flash2X\Flash Hunter\save.htm (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: &Launch Flash Hunter - {77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - C:\Program Files\Flash2X\Flash Hunter\save.htm (file missing) (HKCU)
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel® Active Monitor (imonNT) - Intel Corp. - C:\Program Files\Intel\Intel® Active Monitor\imonnt.exe
Post #14
Good Morning Tim I installed a Sunbelt Kerio Personal Firewall this morning and a prompt came up saying that to protect my computer the windows xp firewall was blocking some components of the sunbelt program. It asked if I wanted those parts unblocked and I clicked yes. Was this the right thing to do. I figured it was since the reference page here for the firewall info said the windows fire wall wasn't as strong. Just want to double check with you so I don't make things worse.
Post #15
Hi lulu,

You must install a virus program immediately your computer is not secuirty safe at all.
You can only run one virus program at a time running two or more with cause conflicts in programs and computer instablity.

Here are two you can choose from
link to one AVG Anti-Virus (free for personal use only available)
http://www.grisoft.com/

link to second avast! antivirus home edition (free for personal use only)
http://www.avast.com/eng/avast_4_home.html


Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash. Which leaves you open to infection.

If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.

There are basically two types of these programs:
On-Access and On-Demand

On-Access Scanners
As the name implies, it runs in the background all the time the PC is turned on and running. The main function of an on-access scanner is to monitor activity on your machine.

On-Demand Scanners
As the name implies, are scanners that only run when you ask them to.
Such as:
Online Scans and scanners that run on your machine but are not actively scanning your machine.
————————————————————————————————————————————————
Although Incredimail is considered to be a legitimate program that people install intentionally, please read this information regarding Incredimail very carefully and use you best judgment in deciding if you want to keep this program on your computer or not.
The use of Incredimail opens your system to attacks, and in the User Agreement, claims permanent ownership of everything sent through their mail service. See the full article. I read this article and noticed the date was 10/10/02 so just in case the information had changed since then and was no longer a concern, I downloaded Incredimail from Incredimail's site. Before installing, I read the EULA and there it was still. It may be worthwhile to fix it with HijackThis. Uninstall using Control Panel>Add/ Remove Programs. This is the item to fix in HijackThis:

O4 - HKLM\..\Run: [IncrediMail] C:\INCRED~1\bin\IncrediMail.exe /c

————————————————————————————————————————–

FlashGet is known to bundle Cydoor. It's strongly recommended that this program be removed via Add/Remove Programs.

Add/Remove Programs
  • Click Start
  • Go to Control Panel
  • Go to Add/Remove Programs
  • Find and click Remove for the following:

    FlashGet
You will need to reboot to finish uninstall
—————————————————————————————————–

To enable the viewing of Hidden files follow these steps:
  • Close all programs so that you are at your desktop.
  • Double-click on the My Computer icon (or click Start, then select My Computer)
  • Select the Tools menu and click Folder Options.
  • After the new window appears select the View tab.
  • Put a checkmark in the checkbox labeled Display the contents of system folders.
  • Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
  • Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
  • Remove the checkmark from the checkbox labeled Hide protected operating system files.
  • Press the Apply button and then the OK button and shutdown My Computer.
    Now your computer is configured to show all hidden files.
——————————————————————————

Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present):
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)


WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit HijackThis.

———————————————————————————

Use Explorer to navigate to and delete the following folder (if it is present):just what is in red

Folder:
  • C:\Program Files\FlashGet
—————————————————————————————–

You will need to reboot
———————————————————————–
Updating Java
Your version of Java is now outdated. Java vulnerabilites are commonly exploited by viruses. You need to update.
  • Download the latest version of Java Runtime Environment (JRE) 5.0 Update 9
  • Scroll down to where it says "Java Runtime Environment (JRE) 5.0 Update 9".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Click Start > Control Panel.
  • Click Add/Remove Programs.
  • Remove any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-1_5_0_09-windowsi586-p.exe to install the newest version.
————————————————————————————————–
Please post a new HJT log to check.

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