bamajim
splat
Looking better
Please go here to upload a
suspicious file for analysis.
Next Re Run Hijackthis and place checks beside the following entriesR0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://client.jogo.cn/cdn/browser/sidesear…esearch-en.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://client.jogo.cn/cdn/browser/customse…msearch-en.html
O2 - BHO: Spoolsv Class - {9C363D55-07D7-433d-A13E-D9C105202F6F} - C:\WINDOWS\System32\drivers\spoolsv.dll
O2 - BHO: DDOC - {A64E86D2-203D-4145-AA9B-2425BAF568E9} - C:\WINDOWS\System32\xenroer.dll (file missing)
O4 - HKLM\..\Run: [Update] C:\Program Files\Common Files\UPDATE2\Update.exe
Close all other open windows except Hijackthis and Select "Fix checked"
Next Using Windows Explorer(Right click on "Start," select "Explore," and you will see the "tree' of file folders in the left side of the window. Click on the "+" next to any folder name to expand its contents)
Locate and delete the following folderC:\Program Files\Common Files\UPDATE2
Locate and delete the following fileC:\WINDOWS\System32\drivers\spoolsv.dll
Close Windows explorer ->> Reboot your PC
Next Run an online virus scan called Kaspersky from HERE.1. Click on "Kaspersky Online Scanner"
2. A new smaller window will pop up. Press on "Accept". After reading the contents.
3. Now Kaspersky will update the anti-virus database. Let it run.
4. Click on "Next"->>"Scan Settings", and make sure the database is set to "extended". And check both the scan options. Then click OK.
5. Then click on "My Computer". And the scan will start.
6. Once finished, save a log as ".txt" to the desktop.
Copy and post the results of the Kaspersky Online scan
thanks
Looking better
Please go here to upload a
suspicious file for analysis.
- Enter your username from this forum
- Copy and paste the link to this thread
- Browse for this filename: C:\WINDOWS\System32\drivers\spoolsv.dll
- In the comments, please mention that I asked you to upload this file
- Click on Send File
Next Re Run Hijackthis and place checks beside the following entriesR0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://client.jogo.cn/cdn/browser/sidesear…esearch-en.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://client.jogo.cn/cdn/browser/customse…msearch-en.html
O2 - BHO: Spoolsv Class - {9C363D55-07D7-433d-A13E-D9C105202F6F} - C:\WINDOWS\System32\drivers\spoolsv.dll
O2 - BHO: DDOC - {A64E86D2-203D-4145-AA9B-2425BAF568E9} - C:\WINDOWS\System32\xenroer.dll (file missing)
O4 - HKLM\..\Run: [Update] C:\Program Files\Common Files\UPDATE2\Update.exe
Close all other open windows except Hijackthis and Select "Fix checked"
Next Using Windows Explorer(Right click on "Start," select "Explore," and you will see the "tree' of file folders in the left side of the window. Click on the "+" next to any folder name to expand its contents)
Locate and delete the following folderC:\Program Files\Common Files\UPDATE2
Locate and delete the following fileC:\WINDOWS\System32\drivers\spoolsv.dll
Close Windows explorer ->> Reboot your PC
Next Run an online virus scan called Kaspersky from HERE.1. Click on "Kaspersky Online Scanner"
2. A new smaller window will pop up. Press on "Accept". After reading the contents.
3. Now Kaspersky will update the anti-virus database. Let it run.
4. Click on "Next"->>"Scan Settings", and make sure the database is set to "extended". And check both the scan options. Then click OK.
5. Then click on "My Computer". And the scan will start.
6. Once finished, save a log as ".txt" to the desktop.
Copy and post the results of the Kaspersky Online scan
thanks