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svchost error

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Post #1
Hi - hoping someone can help me. I'm getting a message at startup (XP): Instruction at "0x7c9105f8" referencd memory at "0x000000010". Memory could not be "read". As soon as I started getting this, I also lost all sound, and in control panel it says there is no audio card installed, yet it appears fine in device manager. The other strange thing I noticed was 10 or so email notifications (send failures) in my inbox to people I never sent mail to, so I suspect my acct was briefly hacked.

I ran spybot, ad-aware and norton scans and fixed all issues. Here is my log:

Thanks in advance!

Logfile of HijackThis v1.99.1
Scan saved at 9:14:12 PM, on 9/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
H:\Programs\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\MSREMO~1\NetCfgSv.EXE
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SM1BG.EXE
H:\Programs\Ahead\InCD\InCD.exe
C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Roxio\Roxio DVDMax Player\PDVDServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
H:\Programs\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir….p;bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [InCD] H:\Programs\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RemoteControl] C:\Program Files\Roxio\Roxio DVDMax Player\PDVDServ.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] H:\Programs\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [NBJ] "H:\Programs\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
O4 - Global Startup: MightyFAX Controller.lnk = C:\Program Files\Mightyfax\MFNTCTL.EXE
O4 - Global Startup: Palo Alto Software Update Manager 8.0.lnk = C:\Program Files\Common Files\Palo Alto Software\8.0\PAS8_Update.exe
O8 - Extra context menu item: Save with Download Manager… - file://C:\Program Files\J River\Media Center\DMDownload.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {30C6C82A-DB1E-4035-968F-51109913990D} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: Help - {5D69FED3-6C74-496D-B380-69691F9D9D64} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {6196F9D0-A7C6-4CA5-9ABA-D80A4290102A} - http://www.comcast.net (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommo…oad/tgctlcm.cab
O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://activex.microsoft.com/activex/contr…media/Swdir.cab
O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) - https://wcmail.vwr.com/iNotes.cab
O16 - DPF: {3BA494B1-D507-4C11-9BDA-D47E1A65DFCF} (Confidence Online for Web Applications) - https://portal.morganstanley.com/llclient/s…88,SSL,CT=java+
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple…iTunesSetup.exe
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
O16 - DPF: {4CC35DAD-40EA-4640-ACC2-A1A3B6FB3E06} (NeoterisSetup Control) - https://portal.morganstanley.com/dana-cache…oterisSetup.cab
O16 - DPF: {4E396D34-6455-4016-B74E-28692B9736A7} (URLContent Class) - http://security.symantec.com/SSC/SharedCon…n/bin/cabsa.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/060f6fba24220f5def18/netzip/RdxIE2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1121901424796
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.140/code/PWActiveXImgCtl.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1127256809234
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - https://portal.morganstanley.com/xp/clients…nfo=iis.ms.com+
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedCon…n/bin/cabsa.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/…/yiebio4024.cab
O16 - DPF: {FF054BED-D972-4215-897E-726C3488DDBB} (sonyctl.sonycm) - http://supportcentral.sel.sony.com/sdccomm…oad/sonyctl.CAB
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - H:\Programs\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\MSREMO~1\NetCfgSv.EXE
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPZ12 - Unknown owner - C:\WINDOWS\System32\HPZipm12.exe (file missing)
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Post #2
PT911 :D

Welcome to the forum, your log is not looking bad at all, :thumbup: just one entry to remove.

Open HJT Scan Only, check this entry and click on Fix Checked.

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/060f6fba24220f5def18/netzip/RdxIE2.cab


Lets run the trial of Ewido, it may pick up something that is hidding from HJT.

Download and install the 30 day trial of Ewido Anti Spyware to your desktop.
  • Once you have downloaded Ewido Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete you will need run Ewido and update the definition files.
  • On the main screen select the icon Update then select the Update now link.
  • Next select the Start Update button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the Scanner icon at the top of the screen, then select the Settings tab.
  • Once in the Settings screen click on Recommended actions and then select Quarantine <– Dont forget this
  • Under Reports
  • Select Automatically generate report after every scan
  • Un-Select Only if threats were found
  • Close Ewido Anti-Spyware <– Do not run the scan yet.
Boot your computer into Safemode
  • Go to Start> Shut Off your Computer> Restart
  • As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly.
  • This will bring up a menu.
  • Use the Up and Down Arrow Keys to scroll up to SAFEMODE
  • Then press the Enter on your Keyboard
IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning process:
  • Launch Ewido-Anti-Spyware by double-clicking the icon on your desktop.
  • Select the Scanner icon at the top and then the Scan tab then click on Complete System Scan.
  • Ewido will now begin the scanning process, be patient this may take a little time.
  • Once the scan is complete do the following:
  • If you have any infections you will prompted, then select Apply all actions
  • Next select the Reports icon at the top.
  • Select the Save report as button in the lower left hand of the screen and save it to a text file on your system
  • make sure to remember where you saved that file, this is important
  • Close Ewido


Run this system cleaner

Please download ATF Cleaner by Atribune.
  • This program is for XP and Windows 2000 only
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
Thank You Atribune


Let me see the Ewido Report and a new HJT log.

Ken :D
Post #3
Thanks for the advice, I appreciate it. Prior to your message I had removed TCP/IP IPv6 as well as run a registry cleanup program, based on advice from a friend, and this seemed to do it. I also removed the entry you noted above. So, I seem to be in good shape for now. Appreciate the help, and I'm going to run Ewido also just to be safe..
Post #5
Here is the report…thanks. ——————————————————— ewido anti-spyware - Scan Report ——————————————————— + Created at: 8:22:14 PM 9/21/2006 + Scan result: C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll -> Adware.Minibug : No action taken. :mozilla.55:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.2o7 : No action taken. :mozilla.56:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.2o7 : No action taken. :mozilla.59:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.2o7 : No action taken. :mozilla.70:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.2o7 : No action taken. :mozilla.80:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.2o7 : No action taken. C:\Documents and Settings\NetworkService\Cookies\system@2o7[1].txt -> TrackingCookie.2o7 : No action taken. C:\Documents and Settings\pc\Cookies\pc@cbs.112.2o7[1].txt -> TrackingCookie.2o7 : No action taken. C:\Documents and Settings\pc\Cookies\pc@cnn.122.2o7[1].txt -> TrackingCookie.2o7 : No action taken. C:\Documents and Settings\pc\Cookies\pc@dowjones.122.2o7[1].txt -> TrackingCookie.2o7 : No action taken. C:\Documents and Settings\pc\Cookies\pc@journalregistercompany.122.2o7[1].txt -> TrackingCookie.2o7 : No action taken. C:\Documents and Settings\pc\Cookies\pc@mattressusa.122.2o7[1].txt -> TrackingCookie.2o7 : No action taken. C:\Documents and Settings\pc\Cookies\pc@metacafe.122.2o7[1].txt -> TrackingCookie.2o7 : No action taken. C:\Documents and Settings\pc\Cookies\pc@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : No action taken. C:\Documents and Settings\pc\Cookies\pc@paypal.112.2o7[1].txt -> TrackingCookie.2o7 : No action taken. C:\Documents and Settings\pc\Cookies\pc@projectorpeople.122.2o7[1].txt -> TrackingCookie.2o7 : No action taken. C:\Documents and Settings\pc\Cookies\pc@razorgator.122.2o7[1].txt -> TrackingCookie.2o7 : No action taken. C:\Documents and Settings\pc\Cookies\pc@usatoday1.112.2o7[1].txt -> TrackingCookie.2o7 : No action taken. C:\Documents and Settings\pc\Local Settings\Temp\Cookies\pc@2o7[2].txt -> TrackingCookie.2o7 : No action taken. :mozilla.51:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Adbrite : No action taken. :mozilla.53:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Adbrite : No action taken. C:\Documents and Settings\pc\Cookies\pc@adbrite[1].txt -> TrackingCookie.Adbrite : No action taken. C:\Documents and Settings\pc\Cookies\[removed][1].txt -> TrackingCookie.Adjuggler : No action taken. C:\Documents and Settings\pc\Cookies\pc@admarketplace[1].txt -> TrackingCookie.Admarketplace : No action taken. :mozilla.34:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken. :mozilla.35:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken. :mozilla.36:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken. :mozilla.37:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken. :mozilla.26:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Advertising : No action taken. :mozilla.27:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Advertising : No action taken. :mozilla.28:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Advertising : No action taken. :mozilla.29:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Advertising : No action taken. :mozilla.30:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Advertising : No action taken. :mozilla.20:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Atdmt : No action taken. :mozilla.47:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Atdmt : No action taken. :mozilla.61:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Bridgetrack : No action taken. :mozilla.62:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Bridgetrack : No action taken. C:\Documents and Settings\pc\Cookies\[removed][2].txt -> TrackingCookie.Burstbeacon : No action taken. C:\Documents and Settings\pc\Cookies\pc@burstnet[1].txt -> TrackingCookie.Burstnet : No action taken. C:\Documents and Settings\pc\Cookies\[removed][1].txt -> TrackingCookie.Burstnet : No action taken. C:\Documents and Settings\pc\Cookies\[removed][2].txt -> TrackingCookie.Clickzs : No action taken. C:\Documents and Settings\pc\Cookies\[removed][2].txt -> TrackingCookie.Clickzs : No action taken. C:\Documents and Settings\pc\Cookies\[removed][1].txt -> TrackingCookie.Clickzs : No action taken. C:\Documents and Settings\pc\Cookies\[removed][1].txt -> TrackingCookie.Clickzs : No action taken. C:\Documents and Settings\pc\Cookies\[removed][2].txt -> TrackingCookie.Clickzs : No action taken. C:\Documents and Settings\pc\Cookies\[removed][2].txt -> TrackingCookie.Clickzs : No action taken. C:\Documents and Settings\pc\Cookies\[removed][2].txt -> TrackingCookie.Clickzs : No action taken. C:\Documents and Settings\pc\Local Settings\Temp\Cookies\[removed][2].txt -> TrackingCookie.Clickzs : No action taken. :mozilla.73:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Com : No action taken. :mozilla.8:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Doubleclick : No action taken. C:\Documents and Settings\pc\Cookies\[removed][1].txt -> TrackingCookie.Euroclick : No action taken. :mozilla.24:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Fastclick : No action taken. :mozilla.75:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Hitbox : No action taken. :mozilla.76:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Hitbox : No action taken. C:\Documents and Settings\pc\Cookies\[removed][2].txt -> TrackingCookie.Liveperson : No action taken. C:\Documents and Settings\pc\Cookies\[removed][1].txt -> TrackingCookie.Liveperson : No action taken. C:\Documents and Settings\pc\Cookies\[removed][1].txt -> TrackingCookie.Masterstats : No action taken. :mozilla.45:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Mediaplex : No action taken. :mozilla.46:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Mediaplex : No action taken. C:\Documents and Settings\pc\Cookies\[removed][2].txt -> TrackingCookie.Overture : No action taken. C:\Documents and Settings\pc\Cookies\pc@overture[1].txt -> TrackingCookie.Overture : No action taken. C:\Documents and Settings\pc\Cookies\[removed][1].txt -> TrackingCookie.Overture : No action taken. C:\Documents and Settings\pc\Local Settings\Temp\Cookies\[removed][1].txt -> TrackingCookie.Overture : No action taken. C:\Documents and Settings\pc\Cookies\[removed][1].txt -> TrackingCookie.Pointroll : No action taken. :mozilla.17:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Questionmarket : No action taken. :mozilla.18:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Questionmarket : No action taken. :mozilla.19:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Questionmarket : No action taken. C:\Documents and Settings\pc\Cookies\pc@questionmarket[2].txt -> TrackingCookie.Questionmarket : No action taken. C:\Documents and Settings\pc\Local Settings\Temp\Cookies\pc@questionmarket[1].txt -> TrackingCookie.Questionmarket : No action taken. :mozilla.38:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Ru4 : No action taken. :mozilla.39:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Ru4 : No action taken. C:\Documents and Settings\pc\Cookies\pc@serving-sys[1].txt -> TrackingCookie.Serving-sys : No action taken. C:\Documents and Settings\pc\Cookies\[removed][1].txt -> TrackingCookie.Specificclick : No action taken. C:\Documents and Settings\pc\Cookies\[removed][1].txt -> TrackingCookie.Starware : No action taken. C:\Documents and Settings\pc\Cookies\[removed][1].txt -> TrackingCookie.Starware : No action taken. :mozilla.48:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Tacoda : No action taken. C:\Documents and Settings\pc\Cookies\[removed][1].txt -> TrackingCookie.Tacoda : No action taken. C:\Documents and Settings\pc\Cookies\[removed][1].txt -> TrackingCookie.Tacoda : No action taken. C:\Documents and Settings\pc\Cookies\pc@tacoda[1].txt -> TrackingCookie.Tacoda : No action taken. :mozilla.33:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Tradedoubler : No action taken. :mozilla.25:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Tribalfusion : No action taken. C:\Documents and Settings\pc\Cookies\pc@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : No action taken. C:\Documents and Settings\pc\Cookies\pc@web-stat[2].txt -> TrackingCookie.Web-stat : No action taken. C:\Documents and Settings\pc\Cookies\pc@yadro[1].txt -> TrackingCookie.Yadro : No action taken. :mozilla.40:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Yieldmanager : No action taken. :mozilla.41:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Yieldmanager : No action taken. C:\Documents and Settings\pc\Cookies\[removed][2].txt -> TrackingCookie.Yieldmanager : No action taken. :mozilla.63:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Zedo : No action taken. :mozilla.66:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Zedo : No action taken. :mozilla.67:C:\Documents and Settings\pc\Application Data\Mozilla\Firefox\Profiles\u3t4psrw.default\cookies.txt -> TrackingCookie.Zedo : No action taken. ::Report end
Post #6
PT911 :D

You didn't follow my instructions

Once in the Settings screen click on Recommended actions and then select Quarantine <– Dont forget this
 If you did than this would be gone.

C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll



Download Pocket Killbox to your desktop, unzip it to a folder that you can find



Highlight the file with the complete path inside the Quote Box and press Ctrl C on your keyboard.

C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll


  • Open Pocket Killbox
  • Go to File > Paste from clipboard
  • Set it to Delete on Reboot
  • Tick the box that says End Explorer shell while killing file
  • If its not greyed out..Click the radio button that say Unregister .dll before deleting.
  • Make sure Single File is selected
  • Click on the Red circle with the white X
  • It will ask you to confirm the deletion…Say yes
  • It will ask you to reboot, say yes

Everything else Ewido found were just cookies :thumbup:


How did I get infected in the first place ? Read these links and find out how to prevent getting infected again.

TonyKlein CastleCops
Grinler BleepingComputer
Geeks To Go




Glad things are better,

Ken :D
Post #7
Ken545, you are right I did forget that step :rant2:
But, what I also did was save the report before I applied any actions, I think that is why it says "no action taken" in the log? After I saved the report I applied all suggested actions and I think that line was one that was deleted. Will follow your instructions above though to be sure. I really appreciate your help, thanks again!
Post #9
Thanks—

Logfile of HijackThis v1.99.1
Scan saved at 7:49:32 AM, on 9/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
H:\Programs\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\MSREMO~1\NetCfgSv.EXE
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SM1BG.EXE
C:\WINDOWS\System32\svchost.exe
H:\Programs\Ahead\InCD\InCD.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\Roxio\Roxio DVDMax Player\PDVDServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\TrojanHunter 4.6\THGuard.exe
C:\WINDOWS\system32\ctfmon.exe
H:\Programs\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
C:\Program Files\Common Files\Palo Alto Software\8.0\PAS8_Update.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://wapp.verizon.net/bookmarks/bmredir….d&bm=ho_cen

tral
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet

Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} -

C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton

Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar2.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} -

C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program

Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program

files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [InCD] H:\Programs\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Symantec\Norton

Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to

Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RemoteControl] C:\Program Files\Roxio\Roxio DVDMax Player\PDVDServ.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager]

H:\Programs\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [NBJ] "H:\Programs\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [swg] C:\Program

Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard

5\ScannerFinder.exe
O4 - Global Startup: MightyFAX Controller.lnk = C:\Program Files\Mightyfax\MFNTCTL.EXE
O4 - Global Startup: Palo Alto Software Update Manager 8.0.lnk = C:\Program Files\Common

Files\Palo Alto Software\8.0\PAS8_Update.exe
O8 - Extra context menu item: Save with Download Manager… - file://C:\Program Files\J

River\Media Center\DMDownload.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {30C6C82A-DB1E-4035-968F-51109913990D} -

http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: Help - {5D69FED3-6C74-496D-B380-69691F9D9D64} -

http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {6196F9D0-A7C6-4CA5-9ABA-D80A4290102A} -

http://www.comcast.net (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) -

https://activatemyfios.verizon.net/sdcCommo…oad/tgctlcm.cab
O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} (HPSDDX Class) -

http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -

http://activex.microsoft.com/activex/contr…media/Swdir.cab
O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) -

https://wcmail.vwr.com/iNotes.cab
O16 - DPF: {3BA494B1-D507-4C11-9BDA-D47E1A65DFCF} (Confidence Online for Web Applications) -

https://portal.morganstanley.com/llclient/s…hqsas288,SSL,CT

=java+
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -

http://appldnld.m7z.net/content.info.apple…11.MmVrT/iTunes

Setup.exe
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) -

http://rd1.surfernetwork.com/surferplugin.ocx
O16 - DPF: {4CC35DAD-40EA-4640-ACC2-A1A3B6FB3E06} (NeoterisSetup Control) -

https://portal.morganstanley.com/dana-cache…oterisSetup.cab
O16 - DPF: {4E396D34-6455-4016-B74E-28692B9736A7} (URLContent Class) -

http://security.symantec.com/SSC/SharedCon…n/bin/cabsa.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://update.microsoft.com/windowsupdate/…ite.cab?1121901

424796
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -

http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) -

http://216.249.24.140/code/PWActiveXImgCtl.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsoftupdat…_site.cab?11272

56809234
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) -

https://portal.morganstanley.com/xp/clients…nfo=iis.ms.com+
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player)

- http://www.napster.com/client/isetup.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information

Class) - http://security.symantec.com/SSC/SharedCon…n/bin/cabsa.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) -

http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} -

http://us.dl1.yimg.com/download.yahoo.com/…/yiebio4024.cab
O16 - DPF: {FF054BED-D972-4215-897E-726C3488DDBB} (sonyctl.sonycm) -

http://supportcentral.sel.sony.com/sdccomm…oad/sonyctl.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{2EACDC06-28C2-4F7D-A466-B30D79BF5F76}: Domain =

clayburgh
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program

Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec

Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet

Security\comHost.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program

Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program

Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - H:\Programs\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation -

C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common

Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation -

C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T -

C:\PROGRA~1\MSREMO~1\NetCfgSv.EXE
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton

Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPZ12 - Unknown owner - C:\WINDOWS\System32\HPZipm12.exe (file

missing)
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton

Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common

Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Post #11
sorry about that…

Logfile of HijackThis v1.99.1
Scan saved at 7:49:32 AM, on 9/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
H:\Programs\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\MSREMO~1\NetCfgSv.EXE
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SM1BG.EXE
C:\WINDOWS\System32\svchost.exe
H:\Programs\Ahead\InCD\InCD.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\Roxio\Roxio DVDMax Player\PDVDServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\TrojanHunter 4.6\THGuard.exe
C:\WINDOWS\system32\ctfmon.exe
H:\Programs\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
C:\Program Files\Common Files\Palo Alto Software\8.0\PAS8_Update.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir….p;bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [InCD] H:\Programs\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RemoteControl] C:\Program Files\Roxio\Roxio DVDMax Player\PDVDServ.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] H:\Programs\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [NBJ] "H:\Programs\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
O4 - Global Startup: MightyFAX Controller.lnk = C:\Program Files\Mightyfax\MFNTCTL.EXE
O4 - Global Startup: Palo Alto Software Update Manager 8.0.lnk = C:\Program Files\Common Files\Palo Alto Software\8.0\PAS8_Update.exe
O8 - Extra context menu item: Save with Download Manager… - file://C:\Program Files\J River\Media Center\DMDownload.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {30C6C82A-DB1E-4035-968F-51109913990D} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: Help - {5D69FED3-6C74-496D-B380-69691F9D9D64} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {6196F9D0-A7C6-4CA5-9ABA-D80A4290102A} - http://www.comcast.net (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommo…oad/tgctlcm.cab
O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://activex.microsoft.com/activex/contr…media/Swdir.cab
O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) - https://wcmail.vwr.com/iNotes.cab
O16 - DPF: {3BA494B1-D507-4C11-9BDA-D47E1A65DFCF} (Confidence Online for Web Applications) - https://portal.morganstanley.com/llclient/s…88,SSL,CT=java+
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple…iTunesSetup.exe
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
O16 - DPF: {4CC35DAD-40EA-4640-ACC2-A1A3B6FB3E06} (NeoterisSetup Control) - https://portal.morganstanley.com/dana-cache…oterisSetup.cab
O16 - DPF: {4E396D34-6455-4016-B74E-28692B9736A7} (URLContent Class) - http://security.symantec.com/SSC/SharedCon…n/bin/cabsa.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1121901424796
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.140/code/PWActiveXImgCtl.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1127256809234
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - https://portal.morganstanley.com/xp/clients…nfo=iis.ms.com+
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedCon…n/bin/cabsa.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/…/yiebio4024.cab
O16 - DPF: {FF054BED-D972-4215-897E-726C3488DDBB} (sonyctl.sonycm) - http://supportcentral.sel.sony.com/sdccomm…oad/sonyctl.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{2EACDC06-28C2-4F7D-A466-B30D79BF5F76}: Domain = clayburgh
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - H:\Programs\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\MSREMO~1\NetCfgSv.EXE
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPZ12 - Unknown owner - C:\WINDOWS\System32\HPZipm12.exe (file missing)
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Post #12
PT911,

Just a couple of points.

This is related to Real Player and it looks like you uninstalled it, if you did than remove this entry.
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)


What can you tell me about this, it was not present on the last log you posted
O17 - HKLM\System\CCS\Services\Tcpip\..\{2EACDC06-28C2-4F7D-A466-B30D79BF5F76}: Domain = clayburgh


The rest of your log looks fine :thumbup:

Ken :D
Post #13
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