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Hijackthis log

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Post #1
Hi, here's my hijack this log, I'd be grateful if someone could have a look and give me some advice. I'm running AVG for anti-virus and just sweeped with ad-aware, registry mechanic and spybot sarch and destroy on top of a virus scan with AVG which produced no threats (I know, it's overkill but better be safe than sorry).

Logfile of HijackThis v1.99.1
Scan saved at 7:55:26 µµ, on 19/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
E:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
E:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
E:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
E:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WgaTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
E:\Programs\Hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - E:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - E:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [SystemGuardAlerter] SystemGuardAlerter.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SMSystemAnalyzer] "E:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe"
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Acrobat Assistant.lnk = E:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Coral Eurobet Poker - {050AC5CD-E1E1-41ab-8CE0-61B56EFA7FA1} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Coral Eurobet Poker - {050AC5CD-E1E1-41ab-8CE0-61B56EFA7FA1} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedCon…bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1099410197609
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - E:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
Post #2
Hi Nikolaos:
The measures you took are not at all "overkill". I would also have advised to run Ewido and perhaps Panda Active Scan, as a normal cleanup procedure.

Please print, or copy and paste this text into a Notepad file and place it on your desktop, to review as you work. Please proceed with this fix in the order provided below.

If you have a specific problem, please give details.

Disable TeaTimer:
Please disable TeaTimer as it may hinder the removal of some entries. You can re-enable it after you're clean.To disable TeaTimer:
  • Run Spybot-S&D
  • Go to the Mode menu , and make sure "Advanced Mode " is selected
  • On the left hand side, choose Tools -> Resident
  • Uncheck "Resident TeaTimer " and OK any prompts
  • Restart your computer.
After all of the fixes are complete it is very important that you enable TeaTimer again.
Close all windows and browsers, leaving only HijackThis running.

Place a check beside each of these entries listed below, if still present.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O4 - Startup: PowerReg Scheduler V3.exe

The following are recommended fixes:

Online Poker sites are well known for placing all manner of Internet parasites on their visitors PCs.
They should be highly suspect for any, or all the Malware on your PC.
Recommendation is to Uninstall/Remove in Control Panel–>Add/Remove programs, then fix with Hijack This and delete the associated files.
O9 - Extra button: Coral Eurobet Poker - {050AC5CD-E1E1-41ab-8CE0-61B56EFA7FA1} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Coral Eurobet Poker - {050AC5CD-E1E1-41ab-8CE0-61B56EFA7FA1} - C:\WINDOWS\System32\shdocvw.dll

Click on Fix Checked when finished and exit HijackThis.

Please run Hijack This again. Scan and copy the log, then post it into this topic.

Please advise if any problems remain.

Please use the [external image: Posted Image] button to reply.
Post #3
Hi Piatan,
Thanks for the reply. I appreciate the help. I did everything you advised, here is the updated log for hijack this:
Logfile of HijackThis v1.99.1
Scan saved at 7:44:52 pµ, on 29/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
E:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
E:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe
E:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
E:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\system32\devldr32.exe
E:\Programs\Hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - E:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - E:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [SystemGuardAlerter] SystemGuardAlerter.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SMSystemAnalyzer] "E:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe"
O4 - Global Startup: Acrobat Assistant.lnk = E:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedCon…bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1099410197609
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSgamespyarcade.com/software/launch/alaunch.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313FDACtl Class) - http://launch.} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - E:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

I'm a bit concerned about the following entries:
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSgamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedCon…bin/AvSniff.cab

They all refer to programs I had installed in the past but I've uninstalled them. They don't show up in the Add/Remove programs list.Should I use hijack this to get rid of them?
Post #4
Hi Nikolaos:

Please print, or copy and paste this text into a Notepad file and place it on your desktop, to review as you work. Please proceed with this fix in the order provided below.

I'm a bit concerned about the following entries:
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSgamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedCon…bin/AvSniff.cab

They all refer to programs I had installed in the past but I've uninstalled them. They don't show up in the Add/Remove programs list.Should I use hijack this to get rid of them?


The first is a Service, so we need to stop and disable it, before fixing the entry with Hijack This and deleting the file, if still present. It is a driver, so be sure it is not needed for something else too, before following these directions to remove it.
The 016 entries, we can just fix with Hijack This. 016 entries may be replaced, if the site is revisited.


First, Boot into Safe Mode:
Restart your computer and immediately begin tapping the F8 key on your keyboard.
If done right a Windows Advanced Options menu will appear. Select the Safe Mode option and press Enter.

To stop a service and set to 'disabled'
WXP ONLY

Go to Start > Run and type in Services.msc then click OK

Click the Extended tab.

Scroll down until you find the service. Pml Driver HPZ12 - HP

Click once on the service to highlight it.

Click Stop

Right-Click on the service. Pml Driver HPZ12 - HP

Click on 'Properties'

Select the 'General' tab

Click the Arrow-down tab on the right-hand side on the 'Start-up Type' box

From the drop-down menu, click on 'Disabled'

Click the 'Apply' tab, then click 'OK'

The service is now stopped and disabled.

Then, please reboot into Normal Mode.

I do not see a FIREWALL installed, which is absolutely essential.

Below you will find a link to Zone Alarm, which has a good free firewall for personal use, another for kerio (free for personal use) and a link to sygate. Note that it is not recommended to run two firewalls simultaneously, not even along with the Microsoft XP firewall, which is not recommended.
http://www.zonelabs.com/store/content/cata…sku_list_za.jsp
http://www.kerio.com/us/kpf_home.html
http://smb.sygate.com/products/spf_pro.htm

Then:
To disable the XP firewall: Control Panel > Internet Options > Connections > Settings > Properties > Advanced…. Remove the check mark from the "Internet Connection Firewall" box and click "OK." Now, install your new firewall, without any further delay and certainly before going onto the internet.

Next:
Please set your system to show all files; please see here if you're unsure how to do this.

Close all windows and browsers, leaving only HijackThis running.

Place a check beside each of these entries listed below, if still present.

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedCon…bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSgamespyarcade.com/software/launch/alaunch.cab
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

Click on Fix Checked when finished and exit HijackThis.

Reboot into Safe Mode: see here if you are not sure how to do this.

Using Windows Explorer, locate the following files/folders shown DARK and delete them, if still present:

C:\WINDOWS\system32\HPZipm12.exe

Exit Explorer, enable hidden files and reboot.

Please advise if any problems remain.

Please use the [external image: Posted Image] button to reply.

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