Logfile of HijackThis v1.99.1
Scan saved at 12:04:02 PM, on 9/17/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
I have exhausted all spyware/malware possibilities through your forum. Great help, but unfortunately no solution. I have removed all unused programs, deleted temporary files and defragmented the drive.
I am at a loss for what to do next. I would appreciate any suggestions you can offer.
One type of influence at StartUp is the number of applications/processes that are scheduled to load at Boot.
This can be especially problematic if those items include "auto-updater" functions.
You can safely disable the following items from your System Configuration Utility (MSCONFIG)
In the event that you require the use of any of the listed items, you can start them manually by clicking on their desktop Icon, or via C:\Program Files\(the specific application ".exe")
If you decide that you want any of the items to return to running at StartUp, you can re-Enable them in MSCONFIG
[Apoint] C:\Program Files\Apoint\Apoint.exe
[SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
[IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
[ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
[UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
[dla] C:\WINDOWS\system32\dla\tfswctrl.exe
[Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
[TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
[QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
[NAV CfgWiz] "C:\Program Files\Norton AntiVirus\CfgWiz.exe" /GUID {0D7956A2-5A08-4ec2-A72C-DF8495A66016} /MODE CfgWiz /CMDLINE "REBOOT"
[ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
[MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
[H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
Global Startup: Digital Line Detect.lnk = ?
Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
This item
[ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
is your Norton/Symantec Updater. You should not disable it in StartUp menu, unless you are highly disciplined and regular in udating your utilities manually. (it is however, a huge resource hog, as is the rest of Norton/Symantec) Therefore, you might want to consider whether or not you want Norton/Symantec on your machine "at all".
If your system Boot is hanging at a step earlier than opening Windows, you may benefit from several diagnostic/tweak procedures.
Test Your Hard Drive
Test Your RAM
Problem-solve for Heat issues
DeSelect various startup scans from your BIOS/CMOS.
Please keep us informed of your progress.
Best Regards
Sorry, I forgot to mention that your JAVA Runtime Environment is way out of date and contains vulnerabilities that have been corrected in the current version.
Please use Control Panel - Add/Remove to uninstall "all" old versions of JAVA presently on your machine.
Then go to:
98xlt75
to download/install the current windows version.
Best Regards
dough,
Thanks for the help!
I believe you are looking at an old HJT log. I have updated my Java and deselected the programs you referenced in selective start-up. I also ran ewido and blacklight. All of my scans are clean. Dell went through a couple of troubleshooting things to be sure the power system was o.k.
Once started, the computer seems fine.
Any other suggestions would be appreciated…
Do your have your Dell XP installation CD?
In BIOS, Set the order to boot from the CD Rom 1st and the Hard drive 2nd.
Put your Windows CD in the tray, then "Exit with Saving" the settings (far right tab)
1. Boot with your windows CD
It will take some time as the CD loads various files
2. Type R to Enter the Recovery Console
3. Enter the Administrator password (if there is one)
4. Type: chkdsk c: /r and press Enter <<
Hello dough,
Well, I did the things you asked and I was able to improve my start time to 3 1/2 to 4 minutes.
Any other suggestions??
Thanks for the help!!
Sure.
Go to PCPitstop.com
Click on Full Tests (left column)
Register and create a password
when you get the registration verification (a couple of minutes) go back to Full Tests
"Test this Machine" will ask you to accept an ActiveX to run the tests. (it's safe)
Complete the Full Test (about two minutes, even on dial-up)
When you get your Results, you'll see TechExpress in a boxed list toward the upper right of the page
Click on TechExpress, then copy/paste the entire TechExpress link information back into this thread here at TomCoyote.
We'll then have a better picture of how your hardware and operating system are currently running and will be able to give you more informed recommendations.
Best Regards,
Doug
You can see in the test, SYSTEM, results that the CPU is powering down to Battery only speeds 600mHz for conservation of battery life.
You may have a setting in Power Management or a setting in your BIOS that is forcing this setting.
Take a look in both places. You'll see a "dramatic" increase in performance when you change the setting.
If it is not "a setting" then there are other problems.
I'm off to an appointment right now, but will check back in in a couple of hours.
Doug
A few things you can do here that may help in boot up.
Clean out all the temporary files and cookies on your system. Go to Start > Run and enter: cleanmgr. Let it scan your system for files to remove. Check these three boxes and then press ok to remove: Temporary Files, Temporary Internet Files, Recycle Bin.
Also, go to Start > Find/search > Files or folders > in the named box, type: *.tmp and choose Edit > select all -> File > delete.
Then use "Start > Run" and type in "%temp%" (without the quotes). Delete the entire contents of that "temp" folder (use "Edit > Select All", press "Delete", click "Yes").
Then, Empty your Temporary Internet Cache completely. Close all instances of Outlook and and Internet Explorer, then use "Control Panel > Internet Options > General tab" and click the "Delete File" button. When prompted place a check in: "Delete all offline content", then click OK.
Download: CCleaner (freeware) http://www.majorgeeks.com/download4191.html
Run the installer, and uncheck the option to install Yahoo toolbar (unless you want Yahoo toolbar).
Once installed, run CCleaner click the Windows
Select the following: [external image: Posted Image]
Next: click Options click the Settings tab
Uncheck: "Only delete files older than 48 hrs.", click Ok
Then click Run Cleaner (bottom right) then Exit
If you could set some of those items in your start up folder to disable using MSCONFIG, that would help also.
O.K.
I took all of the suggestions.
There is no setting for power in the BIOS and the power management schemes appear fine. I did clean-up and I am still in the same situation.
When I was running recovery from the CD, the hard drive was running noticeably different with the fan blowing fast, which was the first time I had heard it in a while. (I am not confusing it with the CD/DVD drive).
I appreciate all of the help!
CPU Settings for your Intel Pentium M can be found in the BIOS, here:
Dell portable computers with Intel Mobile Pentium III Processors Featuring SpeedStep Technology, is displayed on the Power page of the System Setup, under the categoty labeled Intel SpeedStep.
Please let us know how it is currently set.
Best Regards
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