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Taskbar icon help

13 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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There is a taskbar icon that says that I have a virus but when I click on it it takes me to a product to buy. (like I suspected)

Here is my Hjt log:

Logfile of HijackThis v1.99.1
Scan saved at 6:49:57 PM, on 9/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\explorer.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Hijackthis!\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://toolbar.google.com/done
O2 - BHO: (no name) - {1da7dbe8-c51b-4ae4-bc6e-21863349b0b4} - C:\Program Files\IntCodec\isaddon.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O3 - Toolbar: (no name) - {a2595f37-48d0-46a1-9b51-478591a97764} - (no file)
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Toshiba Hotkey Utility] "c:\Program Files\Toshiba\Windows Utilities\Hotkey.exe" /lang en
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Notebook Maximizer] C:\Program Files\Notebook Maximizer\maximizer_startup.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\RunOnce: [AAW] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Aware.exe" "+b1"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m…90/mcinsctl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m…,23/mcgdmgr.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O21 - SSODL: bestreak - {874443fe-aa33-4ebf-a6ac-73208787e62d} - C:\WINDOWS\system32\viruxz.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Hi

Please download SmitfraudFix (by S!Ri) to your Desktop.
http://siri.urz.free.fr/Fix/SmitfraudFix.zip
Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.
_____________________________

Next, please download the trial version of Ewido anti-malware 3.5 from here:
http://www.ewido.net/en/download/
  • Install Ewido anti-malware.
  • When installing, under Additional Options uncheck Install background guard and Install scan via context menu.
  • When you run Ewido for the first time, you could get a warning "Database could not be found!". Click Ok.
  • The program will prompt you to update. Click the Ok button.
  • The program will now go to the main screen.
You will need to update Ewido to the latest definition files.
  • On the left-hand side of the main screen click the Update Button.
  • Click on Start.
The update will start and a progress bar will show the updates being installed.
Once finished updating, close Ewido.

If you are having problems with the updater, you can use this link to manually update ewido.
Ewido manual updates. Make sure to close Ewido before installing the update.
______________________________

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter

[external image: Posted Image]

This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


IMPORTANT: Do NOT run any other options until you are asked to do so!

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

Please post:
C:\rapport.txt

Danny :)
here is the rapport log: SmitFraudFix v2.88 Scan done at 13:08:36.76, Thu 09/14/2006 Run from C:\Documents and Settings\David\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT Fix ran in normal mode »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS C:\WINDOWS\timessquare1.dat FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32 »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\David\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND ! C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\David\FAVORI~1 »»»»»»»»»»»»»»»»»»»»»»»» Desktop »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files C:\Program Files\AntivirusGolden\ FOUND ! C:\Program Files\IntCodec\ FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="My Current Home Page" »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "bestreak"="{874443fe-aa33-4ebf-a6ac-73208787e62d}" »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="" »»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End
Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
______________________________

Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

[external image: Posted Image]


The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________

Clean out your Temporary Internet files. Proceed like this:
  • Quit Internet Explorer and quit any instances of Windows Explorer.
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete Files under Temporary Internet Files.
  • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
  • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
  • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
  • Click OK.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________

Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan.
  • Click on Scanner
  • Click on Settings
    • Under How to scan all boxes should be checked
    • Under Unwanted Software all boxes should be checked
    • Under What to scan select Scan every file
    • Click on Ok
  • Click on Complete System Scan to start the scan process.
  • Let the program scan the machine.
If Ewido finds anything, it will pop up a notification. When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says Perform action on all infections and put a checkmark in the box next to Create encrypted backup, then choose clean and click Ok.

Once the scan has completed, there will be a button located on the bottom of the screen named Save Report.
  • Click Save Report button
  • Save the report to your Desktop
Close Ewido and Reboot in Normal Mode.

______________________________

Please post:
  • c:\rapport.txt
  • Ewido log
  • A new HijackThis log
Your may need several replies to post the requested logs, otherwise they might get cut off.

Danny
Rappot log: SmitFraudFix v2.88 Scan done at 16:09:42.18, Fri 09/15/2006 Run from C:\Documents and Settings\David\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT Fix ran in safe mode »»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "bestreak"="{874443fe-aa33-4ebf-a6ac-73208787e62d}" »»»»»»»»»»»»»»»»»»»»»»»» Killing process »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix GenericRenosFix by S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files C:\WINDOWS\timessquare1.dat Deleted C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url Deleted C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url Deleted C:\Program Files\AntivirusGolden\ Deleted C:\Program Files\IntCodec\ Deleted »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning Registry Cleaning done. »»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» End
——————————————————— ewido anti-spyware - Scan Report ——————————————————— + Created at: 5:39:08 PM 9/15/2006 + Scan result: C:\!KillBox\bez6n4r21.exe -> Adware.SearchAssistant : No action taken. C:\!KillBox\iqqr.exe -> Adware.Suggestor : No action taken. C:\!KillBox\howynyka.html -> Hijacker.Small.jf : No action taken. C:\!KillBox\kyzeqe.html -> Hijacker.Small.jf : No action taken. C:\Documents and Settings\Raymond\Cookies\raymond@2o7[2].txt -> TrackingCookie.2o7 : No action taken. :mozilla.53:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Adbrite : No action taken. :mozilla.54:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Adbrite : No action taken. :mozilla.64:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Adbrite : No action taken. :mozilla.65:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Adbrite : No action taken. :mozilla.66:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Adbrite : No action taken. :mozilla.10:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken. :mozilla.11:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken. :mozilla.12:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken. :mozilla.13:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken. :mozilla.14:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken. :mozilla.61:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken. :mozilla.62:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken. :mozilla.63:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken. :mozilla.64:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken. :mozilla.65:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken. :mozilla.66:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken. :mozilla.9:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken. :mozilla.6:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Atdmt : No action taken. :mozilla.8:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Atdmt : No action taken. C:\Documents and Settings\Raymond\Cookies\raymond@atdmt[1].txt -> TrackingCookie.Atdmt : No action taken. :mozilla.29:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Burstnet : No action taken. :mozilla.96:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Burstnet : No action taken. :mozilla.20:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken. :mozilla.21:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken. :mozilla.22:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken. :mozilla.26:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken. :mozilla.27:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken. :mozilla.30:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken. :mozilla.31:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken. :mozilla.32:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken. :mozilla.55:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken. :mozilla.56:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken. :mozilla.57:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken. :mozilla.63:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken. :mozilla.64:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken. :mozilla.65:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken. :mozilla.66:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken. :mozilla.67:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken. :mozilla.68:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken. C:\Documents and Settings\Raymond\Cookies\[removed][1].txt -> TrackingCookie.Casalemedia : No action taken. C:\Documents and Settings\Raymond\Cookies\raymond@casalemedia[2].txt -> TrackingCookie.Casalemedia : No action taken. :mozilla.130:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Hitbox : No action taken. :mozilla.131:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Hitbox : No action taken. :mozilla.141:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Hitbox : No action taken. :mozilla.45:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Mediaplex : No action taken. :mozilla.107:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Pointroll : No action taken. :mozilla.108:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Pointroll : No action taken. :mozilla.109:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Pointroll : No action taken. :mozilla.110:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Pointroll : No action taken. :mozilla.85:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Questionmarket : No action taken. :mozilla.86:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Questionmarket : No action taken. :mozilla.89:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Questionmarket : No action taken. :mozilla.90:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Questionmarket : No action taken. :mozilla.77:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Ru4 : No action taken. :mozilla.100:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.101:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.69:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.70:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.71:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.72:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.73:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.74:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.75:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.75:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.76:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.77:C:\Documents and Settings\Raymond\Application Data\Mozilla\Firefox\Profiles\fjqyeetx.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.78:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.79:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.80:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.83:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.84:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.85:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.93:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.94:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.95:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.96:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.97:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.98:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.99:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken. C:\Documents and Settings\Raymond\Cookies\raymond@trafficmp[2].txt -> TrackingCookie.Trafficmp : No action taken. :mozilla.102:C:\Documents and Settings\Dale\Application Data\Mozilla\Firefox\Profiles\l7vjxzpp.default\cookies.txt -> TrackingCookie.Tribalfusion : No action taken. :mozilla.7:C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\ry7r7ez3.default\cookies.txt -> TrackingCookie.Tribalfusion : No action taken. C:\Documents and Settings\Raymond\Cookies\raymond@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : No action taken. ::Report end
Logfile of HijackThis v1.99.1
Scan saved at 5:46:32 PM, on 9/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Hijackthis!\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://toolbar.google.com/done
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Toshiba Hotkey Utility] "c:\Program Files\Toshiba\Windows Utilities\Hotkey.exe" /lang en
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Notebook Maximizer] C:\Program Files\Notebook Maximizer\maximizer_startup.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m…90/mcinsctl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m…,23/mcgdmgr.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Hi,

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Then locate the following folder and delete it:

C:\!Killbox

Reboot and post a new HijackThis log, as well as how you're computer is doing.

Danny
Here is my latest Hjt log:

Logfile of HijackThis v1.99.1
Scan saved at 2:11:58 PM, on 9/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Hijackthis!\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://toolbar.google.com/done
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Toshiba Hotkey Utility] "c:\Program Files\Toshiba\Windows Utilities\Hotkey.exe" /lang en
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Notebook Maximizer] C:\Program Files\Notebook Maximizer\maximizer_startup.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m…90/mcinsctl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m…,23/mcgdmgr.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

The computer is running great, the original problem went away a long time ago, but its good to know that everything is getting cleaned at the same time. :thumbup: Thanks a lot for all of your help thus far
Hi,

Your computer is now clean!

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
  • CHECK the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Restart your computer.

3. Turn ON System Restore.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.

System Restore will now be active again.

After System Restore is turned back on, create a Restore Point:

Go to: 'Start > All Programs > Accessories > System Tools', and select System Restore.
In the System Restore Wizard, select: 'Create a restore point'.
Click: Next
Give a description to the new Restore Point. (Something like: Clean PC)
Click: Create

**To learn more about how to protect yourself while on the internet read this article by Tony Klein: So how did I get infected in the first place?

This article includes important ways of how to keep safe, and has links to programs that you should download to keep spyware free!

Some programs that I recommend:
  • Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows
  • CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  • Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox, however Opera and SlimBrowsers are good as well.
If you wish to submit a complaint about malware, please click on the following image:

[external image: Posted Image]

Danny :thumbup:
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

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