jgraham4263
Topic Starter
Hello -
My computer has recently become unusable due to malware. I regularly run AntiVir antivirus scans, and AdAware and Spybot scans. Since this computer is also used by my wife and kids, I always find something minor. But major problems have arisen in the last week or two.
These include: automatic reboots whether the computer is in use or not (sometimes multiple times within a few minutes), and not being able to run programs from the Start Menu (e.g. Control Panel, My Computer, etc.). When I try the latter the screen refreshes and deletes toolbars, shortcuts, etc.
Attached is a HiJackThis log I had to create in Safe Mode because of the above mentioned screen refresh issue. I cannot run the program within regular mode.
Any help is greatly appreciated!!!
Thanks!
Jim
—————————————–
Logfile of HijackThis v1.99.1
Scan saved at 9:13:59 PM, on 9/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HijackThis\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
O2 - BHO: (no name) - {00000000-6CB0-410C-8C3D-8FA8D2011D0A} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {0B90AA1B-F649-44C3-9FD3-736C332CBBCF} - (no file)
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - (no file)
O2 - BHO: (no name) - {320dbc2a-a81c-435b-810e-e4d1fe1400da} - C:\WINDOWS\system32\slqpsruq.dll
O2 - BHO: (no name) - {392009DE-5DFB-4CCC-9F10-F59AE04178B4} - C:\WINDOWS\system32\slqpsruq.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Nick Aracde Toolbar - {4E7BD74F-2B8D-469E-9EB4-FE6FA694B13E} - C:\PROGRA~1\NICKAR~1\NICKAR~1.DLL
O2 - BHO: (no name) - {51FFBE57-CEF4-4E80-8355-BBEA484A3B93} - C:\WINDOWS\SERVIC~1\vddnds.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: (no name) - {79581D8D-337E-452A-8075-C21A8946A78B} - C:\WINDOWS\ServicePackFiles\vddnds.dll
O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\System32\mljgf.dll
O2 - BHO: (no name) - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)
O2 - BHO: (no name) - {B3942E19-CD56-4701-B8D8-1973D9338F9C} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O2 - BHO: (no name) - {E2FCA6B4-FDF7-4E5A-B9DD-F3A2155D1460} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: PopUpCop - {DB43E4E6-FF8A-4018-8C8E-F68587A44A73} - C:\PROGRA~1\PopUpCop\PopUpCop.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: Nick Aracde Toolbar - {4E7BD74F-2B8D-469E-9EB4-FE6FA694B13E} - C:\PROGRA~1\NICKAR~1\NICKAR~1.DLL
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
O4 - HKLM\..\Run: [Smiley District] C:\Program Files\SmileyDistrict\plugin.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open Image in New Window - res://C:\Program Files\PopUpCop\popupcop.dll/imagenew
O9 - Extra button: Smiley District - {0418F3E3-C763-4e02-9EC5-F0AE13B54B0F} - C:\Program Files\SmileyDistrict\insmile.dll (file missing)
O9 - Extra 'Tools' menuitem: Smiley District - {0418F3E3-C763-4e02-9EC5-F0AE13B54B0F} - C:\Program Files\SmileyDistrict\insmile.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: *.onlinebank.com
O15 - Trusted Zone: *.theremyreport.com
O15 - Trusted Zone: *.tomcoyote.org
O15 - Trusted Zone: *.weather.com
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/6247971C…/bridge-c10.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX28.cab
O16 - DPF: {B3B8E157-3752-4070-AF84-89880D365362} -
O16 - DPF: {CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA} -
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: dnssrv - C:\WINDOWS\System32\dnssrv.dll
O20 - Winlogon Notify: hardsys - C:\WINDOWS\System32\hardsys.dll
O20 - Winlogon Notify: htproc - htproc32.dll (file missing)
O20 - Winlogon Notify: mljgf - C:\WINDOWS\System32\mljgf.dll
O20 - Winlogon Notify: mljgg - C:\WINDOWS\System32\mljgg.dll
O20 - Winlogon Notify: mllji - C:\WINDOWS\System32\mllji.dll
O20 - Winlogon Notify: mllmm - C:\WINDOWS\System32\mllmm.dll
O20 - Winlogon Notify: nmvwylcx - C:\WINDOWS\SYSTEM32\nmvwylcx.dll
O20 - Winlogon Notify: paafx - C:\WINDOWS\system32\3com_dmi\paafx.dll
O20 - Winlogon Notify: pmkhg - C:\WINDOWS\System32\pmkhg.dll
O20 - Winlogon Notify: pmkjg - C:\WINDOWS\System32\pmkjg.dll
O20 - Winlogon Notify: pmnlk - C:\WINDOWS\System32\pmnlk.dll
O20 - Winlogon Notify: ssqpp - C:\WINDOWS\System32\ssqpp.dll
O20 - Winlogon Notify: ssqro - C:\WINDOWS\System32\ssqro.dll
O20 - Winlogon Notify: ssqrq - C:\WINDOWS\System32\ssqrq.dll
O20 - Winlogon Notify: vddnds - C:\WINDOWS\SERVIC~1\vddnds.dll
O20 - Winlogon Notify: vtutq - C:\WINDOWS\System32\vtutq.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: xmlcom - C:\WINDOWS\System32\xmlcom.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
My computer has recently become unusable due to malware. I regularly run AntiVir antivirus scans, and AdAware and Spybot scans. Since this computer is also used by my wife and kids, I always find something minor. But major problems have arisen in the last week or two.
These include: automatic reboots whether the computer is in use or not (sometimes multiple times within a few minutes), and not being able to run programs from the Start Menu (e.g. Control Panel, My Computer, etc.). When I try the latter the screen refreshes and deletes toolbars, shortcuts, etc.
Attached is a HiJackThis log I had to create in Safe Mode because of the above mentioned screen refresh issue. I cannot run the program within regular mode.
Any help is greatly appreciated!!!
Thanks!
Jim
—————————————–
Logfile of HijackThis v1.99.1
Scan saved at 9:13:59 PM, on 9/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HijackThis\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
O2 - BHO: (no name) - {00000000-6CB0-410C-8C3D-8FA8D2011D0A} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {0B90AA1B-F649-44C3-9FD3-736C332CBBCF} - (no file)
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - (no file)
O2 - BHO: (no name) - {320dbc2a-a81c-435b-810e-e4d1fe1400da} - C:\WINDOWS\system32\slqpsruq.dll
O2 - BHO: (no name) - {392009DE-5DFB-4CCC-9F10-F59AE04178B4} - C:\WINDOWS\system32\slqpsruq.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Nick Aracde Toolbar - {4E7BD74F-2B8D-469E-9EB4-FE6FA694B13E} - C:\PROGRA~1\NICKAR~1\NICKAR~1.DLL
O2 - BHO: (no name) - {51FFBE57-CEF4-4E80-8355-BBEA484A3B93} - C:\WINDOWS\SERVIC~1\vddnds.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: (no name) - {79581D8D-337E-452A-8075-C21A8946A78B} - C:\WINDOWS\ServicePackFiles\vddnds.dll
O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\System32\mljgf.dll
O2 - BHO: (no name) - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)
O2 - BHO: (no name) - {B3942E19-CD56-4701-B8D8-1973D9338F9C} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O2 - BHO: (no name) - {E2FCA6B4-FDF7-4E5A-B9DD-F3A2155D1460} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: PopUpCop - {DB43E4E6-FF8A-4018-8C8E-F68587A44A73} - C:\PROGRA~1\PopUpCop\PopUpCop.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: Nick Aracde Toolbar - {4E7BD74F-2B8D-469E-9EB4-FE6FA694B13E} - C:\PROGRA~1\NICKAR~1\NICKAR~1.DLL
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
O4 - HKLM\..\Run: [Smiley District] C:\Program Files\SmileyDistrict\plugin.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open Image in New Window - res://C:\Program Files\PopUpCop\popupcop.dll/imagenew
O9 - Extra button: Smiley District - {0418F3E3-C763-4e02-9EC5-F0AE13B54B0F} - C:\Program Files\SmileyDistrict\insmile.dll (file missing)
O9 - Extra 'Tools' menuitem: Smiley District - {0418F3E3-C763-4e02-9EC5-F0AE13B54B0F} - C:\Program Files\SmileyDistrict\insmile.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: *.onlinebank.com
O15 - Trusted Zone: *.theremyreport.com
O15 - Trusted Zone: *.tomcoyote.org
O15 - Trusted Zone: *.weather.com
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/6247971C…/bridge-c10.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX28.cab
O16 - DPF: {B3B8E157-3752-4070-AF84-89880D365362} -
O16 - DPF: {CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA} -
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: dnssrv - C:\WINDOWS\System32\dnssrv.dll
O20 - Winlogon Notify: hardsys - C:\WINDOWS\System32\hardsys.dll
O20 - Winlogon Notify: htproc - htproc32.dll (file missing)
O20 - Winlogon Notify: mljgf - C:\WINDOWS\System32\mljgf.dll
O20 - Winlogon Notify: mljgg - C:\WINDOWS\System32\mljgg.dll
O20 - Winlogon Notify: mllji - C:\WINDOWS\System32\mllji.dll
O20 - Winlogon Notify: mllmm - C:\WINDOWS\System32\mllmm.dll
O20 - Winlogon Notify: nmvwylcx - C:\WINDOWS\SYSTEM32\nmvwylcx.dll
O20 - Winlogon Notify: paafx - C:\WINDOWS\system32\3com_dmi\paafx.dll
O20 - Winlogon Notify: pmkhg - C:\WINDOWS\System32\pmkhg.dll
O20 - Winlogon Notify: pmkjg - C:\WINDOWS\System32\pmkjg.dll
O20 - Winlogon Notify: pmnlk - C:\WINDOWS\System32\pmnlk.dll
O20 - Winlogon Notify: ssqpp - C:\WINDOWS\System32\ssqpp.dll
O20 - Winlogon Notify: ssqro - C:\WINDOWS\System32\ssqro.dll
O20 - Winlogon Notify: ssqrq - C:\WINDOWS\System32\ssqrq.dll
O20 - Winlogon Notify: vddnds - C:\WINDOWS\SERVIC~1\vddnds.dll
O20 - Winlogon Notify: vtutq - C:\WINDOWS\System32\vtutq.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: xmlcom - C:\WINDOWS\System32\xmlcom.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe