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generic downloader.g trojan

5 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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here's my HiJackThis log:
Logfile of HijackThis v1.99.1
Scan saved at 9:26:51 PM, on 9/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee\SPAMKI~1\mskagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jeanne Sommers\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee Privacy Service Popup Blocker - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSKAGENTEXE] c:\PROGRA~1\mcafee\SPAMKI~1\mskagent.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m…84/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1131139609593
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/…_1/axofupld.cab
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://us-download.mcafee.com/products/protected/mvt/mvt.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m…,21/mcgdmgr.cab
O16 - DPF: {BDD2F926-8158-4F62-9E0D-B3B75FD1F07F} (McObjectFactory Class) - http://download.mcafee.com/molbin/shared/M…0,2/mcmysec.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir…5/installer.exe
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/…820/mcfscan.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbc/TrueInstallSBC.exe
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE


Here's the briefest description of my problem and what I've tried so far.
Everytime I start my PC, My McAfee VirusScan pops up with:
"Trojan Found and Cleaned:reports the file below :
The file c:\documents and Settings\Jeanne Sommers\Local Settings\Temp… was infected by the Generic Downloader.g trojan and has been deleted to complete the Clean Process"

When I click on "Find out more information", I get this:
File: t1157330875.dll (or another number with the extension .dll)
Trojan name: Generic Downloader.g
File Path:c:\Documents and Settings\Jean…
Status: Clean required delete
McAfee strongly recommends that you scan your computer now."
Once in a while I get the same message, but McAfee is unable to delete the file. when I look in the c:\documents and Settings\[my name]\Local Settings\Temp\ there are files similar in name to the files the VirusScan cleaned. What's weird is that when detected and deleted, the files have the extension ".dll" but when they aren't deleted, when I go and look in the directory above, there are these ".exe" files there.
I deleted them and then shredded my recycle bin.

I've done 5 scans in the past three days – two in safe mode. My system restore is disabled. I've also run CClean, spybot, and trojan remover. McAfee Virus Scan kicked up the trojan detection message above while the trojan remover was running! McAfee tech support chat couldn't help and suggested I try the Virus Scan Forums. In the forum Generic Downloader.g <-> t1157038958.dll problem remov
on McAfee they requested a sample be sent to Avert. I sent a sample but the zip file had 0 bytes.

Someone suggest that I bail on Internet Explorer and use Mozilla as my browser, I'm doing that now, but that only cuts down on the trojans by about half. I really hope you can help. It seems harmless, but it's annoying and I am concerned that it's going to mess up my computer. I'm kind of a technically-challenged, but not a total illiterate.

I hope you can help. Thanking you in advance.
Hi creativelyevil:

Please print, or copy and paste this text into a Notepad file and place it on your desktop, to review as you work. Please proceed with this fix in the order provided below. Please read this carefully, before beginning.
By the way, that is a good decision to go with the Firefox browser, but be sure to keep your Microsoft Critical Updates current. You will need IE in order to do that, but that's about all it is needed for.



Please, re-enable System Restore now and set a fresh restore point. In the event of a catastrophe, having even a bad restore point to go back to is better than having none at all.
As a finishing step, we will reset SR again and set a fresh restore point, on your freshly cleaned system.


I do not see anything terribly malicious in your Hijack This log, but HJT does not see everything. I see you have been running a Trojan Scanner, but lets run Ewido. It seems to do a fantastic job on Trojans.

First, lets do a bit of cleaning, to make the Ewido report managable.

Clean your Cache and Cookies in IE:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Click the "Delete Cookies" button
  • Next to it, Click the "Delete Files" button
  • When prompted, place a check in: "Delete all offline content", click OK
Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu on the left side of the Options window.
  • Click the Clear button located to the right of each option (History, Cookies, Cache).
  • Click OK to close the Options window
    Alternatively, you can clear all information stored while browsing by clicking Clear All.
    A confirmation dialog box will be shown before clearing the information.
Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.

    Next navigate to the C:\Documents and Settings\(EVERY Listed USER)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Next:
    Please Note: This is a new version of Ewido Anti-Malware. It has a new set of setup and running instructions. Please delete any other versions and use the setup and usage directions shown below. Also, Ewido should pick up any Trojans in System Restore and disable them.

    Download ewido anti-spyware from HERE and save that file to your desktop.
    This is a 30 day trial of the program
    1. Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
    2. Once the setup is complete you will need run ewido and update the definition files.
    3. On the main screen select the icon "Update" then select the "Update now" link.
      • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
      • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
      • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
      • Under "Reports"
        • Select "Automatically generate report after every scan"
        • Un-Select "Only if threats were found"
        Close ewido anti-spyware, Do Not run a scan at this time.

        Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
        IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning proccess:
        • Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
        • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
        • ewido will now begin the scanning process, be patient this may take a little time.

          Once the scan is complete do the following:
        • If you have any infections you will prompted, then select "Apply all actions"
        • Next select the "Reports" icon at the top.
        • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important). I suggest saving it to your desktop.
        Close Ewido and reboot your system back into Normal Mode.


        Next:
        Close all windows and browsers, leaving only HijackThis running.

        Place a check beside each of these entries listed below, if still present.

        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
        R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
        O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)

        Click on Fix Checked when finished and exit HijackThis.


        Updating Java
        • Download the latest version of Java Runtime Environment (JRE) 5.0 Update 8.
        • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
        • Click the "Download" button to the right.
        • Check the box that says: "Accept License Agreement".
        • The page will refresh.
        • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
        • Close any programs you may have running - especially your web browser.
        • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
        • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
        • Click the Remove or Change/Remove button.
        • Repeat as many times as necessary to remove each Java versions.
        • Reboot your computer once all Java components are removed.
        • Then from your desktop double-click on jre-1_5_0_08-windowsi586-p.exe to install the newest version.
        Please run Hijack This again. Scan and copy the log, then post it into this topic, along with the Ewido report.

        Please advise if any problems remain.

        Please use the [external image: Posted Image] button to reply.
Piatan:

Thank you soooo much! This drove me insane this weekend. I think this did it. I'm keeping my fingers crossed.

Here's the HJT Log:

Logfile of HijackThis v1.99.1
Scan saved at 5:53:20 PM, on 9/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\PROGRA~1\mcafee\SPAMKI~1\mskagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\Jeanne Sommers\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSKAGENTEXE] c:\PROGRA~1\mcafee\SPAMKI~1\mskagent.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\npjpi150_08.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\npjpi150_08.dll
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m…01/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1131139609593
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/…_1/axofupld.cab
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://us-download.mcafee.com/products/protected/mvt/mvt.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m…,21/mcgdmgr.cab
O16 - DPF: {BDD2F926-8158-4F62-9E0D-B3B75FD1F07F} (McObjectFactory Class) - http://download.mcafee.com/molbin/shared/M…0,2/mcmysec.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir…5/installer.exe
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/…820/mcfscan.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbc/TrueInstallSBC.exe
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE

Here's the ewido report:
———————————————————
ewido anti-spyware - Scan Report
———————————————————

+ Created at: 4:55:06 PM 9/6/2006

+ Scan result:



C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Adware.Aws : No action taken.
C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll -> Adware.Minibug : No action taken.
C:\WINDOWS\Downloaded Program Files\popcaploader.dll -> Not-A-Virus.Downloader.Win32.PopCap.b : No action taken.
:mozilla.68:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.2o7 : No action taken.
:mozilla.6:C:\Documents and Settings\Damian\Application Data\Mozilla\Firefox\Profiles\5fiqklm8.default\cookies.txt -> TrackingCookie.2o7 : No action taken.
:mozilla.7:C:\Documents and Settings\Damian\Application Data\Mozilla\Firefox\Profiles\5fiqklm8.default\cookies.txt -> TrackingCookie.2o7 : No action taken.
:mozilla.8:C:\Documents and Settings\Damian\Application Data\Mozilla\Firefox\Profiles\5fiqklm8.default\cookies.txt -> TrackingCookie.2o7 : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq6C.tmp -> TrackingCookie.2o7 : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA0.tmp -> TrackingCookie.2o7 : No action taken.
:mozilla.41:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken.
:mozilla.42:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken.
:mozilla.44:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken.
:mozilla.45:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken.
:mozilla.47:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken.
:mozilla.51:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Adrevolver : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA9.tmp -> TrackingCookie.Adserver : No action taken.
:mozilla.43:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Advertising : No action taken.
:mozilla.48:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Advertising : No action taken.
:mozilla.49:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Advertising : No action taken.
:mozilla.50:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Advertising : No action taken.
:mozilla.16:C:\Documents and Settings\Damian\Application Data\Mozilla\Firefox\Profiles\5fiqklm8.default\cookies.txt -> TrackingCookie.Atdmt : No action taken.
:mozilla.7:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Atdmt : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq34.tmp -> TrackingCookie.Bluestreak : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqBE.tmp -> TrackingCookie.Bridgetrack : No action taken.
:mozilla.20:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken.
:mozilla.21:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken.
:mozilla.22:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken.
:mozilla.23:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken.
:mozilla.28:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken.
:mozilla.29:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Casalemedia : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq6E.tmp -> TrackingCookie.Casalemedia : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA1.tmp -> TrackingCookie.Casalemedia : No action taken.
:mozilla.46:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Doubleclick : No action taken.
:mozilla.9:C:\Documents and Settings\Damian\Application Data\Mozilla\Firefox\Profiles\5fiqklm8.default\cookies.txt -> TrackingCookie.Doubleclick : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq73.tmp -> TrackingCookie.Falkag : No action taken.
:mozilla.53:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Fastclick : No action taken.
:mozilla.54:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Fastclick : No action taken.
:mozilla.55:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Fastclick : No action taken.
:mozilla.56:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Fastclick : No action taken.
:mozilla.24:C:\Documents and Settings\Damian\Application Data\Mozilla\Firefox\Profiles\5fiqklm8.default\cookies.txt -> TrackingCookie.Hitbox : No action taken.
:mozilla.25:C:\Documents and Settings\Damian\Application Data\Mozilla\Firefox\Profiles\5fiqklm8.default\cookies.txt -> TrackingCookie.Hitbox : No action taken.
:mozilla.26:C:\Documents and Settings\Damian\Application Data\Mozilla\Firefox\Profiles\5fiqklm8.default\cookies.txt -> TrackingCookie.Hitbox : No action taken.
:mozilla.27:C:\Documents and Settings\Damian\Application Data\Mozilla\Firefox\Profiles\5fiqklm8.default\cookies.txt -> TrackingCookie.Hitbox : No action taken.
:mozilla.28:C:\Documents and Settings\Damian\Application Data\Mozilla\Firefox\Profiles\5fiqklm8.default\cookies.txt -> TrackingCookie.Hitbox : No action taken.
:mozilla.29:C:\Documents and Settings\Damian\Application Data\Mozilla\Firefox\Profiles\5fiqklm8.default\cookies.txt -> TrackingCookie.Hitbox : No action taken.
:mozilla.30:C:\Documents and Settings\Damian\Application Data\Mozilla\Firefox\Profiles\5fiqklm8.default\cookies.txt -> TrackingCookie.Hitbox : No action taken.
:mozilla.31:C:\Documents and Settings\Damian\Application Data\Mozilla\Firefox\Profiles\5fiqklm8.default\cookies.txt -> TrackingCookie.Hitbox : No action taken.
:mozilla.32:C:\Documents and Settings\Damian\Application Data\Mozilla\Firefox\Profiles\5fiqklm8.default\cookies.txt -> TrackingCookie.Hitbox : No action taken.
:mozilla.14:C:\Documents and Settings\Damian\Application Data\Mozilla\Firefox\Profiles\5fiqklm8.default\cookies.txt -> TrackingCookie.Mediaplex : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqC3.tmp -> TrackingCookie.Qksrv : No action taken.
:mozilla.23:C:\Documents and Settings\Damian\Application Data\Mozilla\Firefox\Profiles\5fiqklm8.default\cookies.txt -> TrackingCookie.Questionmarket : No action taken.
:mozilla.57:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Questionmarket : No action taken.
:mozilla.58:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Questionmarket : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq74.tmp -> TrackingCookie.Questionmarket : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA3.tmp -> TrackingCookie.Questionmarket : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq76.tmp -> TrackingCookie.Revenue : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq72.tmp -> TrackingCookie.Ru4 : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA2.tmp -> TrackingCookie.Ru4 : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA5.tmp -> TrackingCookie.Serving-sys : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqE4.tmp -> TrackingCookie.Serving-sys : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA6.tmp -> TrackingCookie.Statcounter : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqC4.tmp -> TrackingCookie.Tacoda : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq36.tmp -> TrackingCookie.Tradedoubler : No action taken.
:mozilla.32:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken.
:mozilla.33:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken.
:mozilla.34:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken.
:mozilla.35:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken.
:mozilla.36:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken.
:mozilla.37:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken.
:mozilla.38:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken.
:mozilla.39:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Trafficmp : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq77.tmp -> TrackingCookie.Trafficmp : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA7.tmp -> TrackingCookie.Trafficmp : No action taken.
:mozilla.31:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Tribalfusion : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq78.tmp -> TrackingCookie.Tribalfusion : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA8.tmp -> TrackingCookie.Tribalfusion : No action taken.
:mozilla.24:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.25:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.26:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.27:C:\Documents and Settings\Ken Sommers\Application Data\Mozilla\Firefox\Profiles\bxnjkmxs.default\cookies.txt -> TrackingCookie.Yieldmanager : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq37.tmp -> TrackingCookie.Yieldmanager : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq3B.tmp -> TrackingCookie.Yieldmanager : No action taken.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq79.tmp -> TrackingCookie.Zedo : No action taken.


::Report end

I deleted all the tracking cookies that were quarantined. Again, thank you so much. You're a lifesaver!
Hi creativelyevil. You're welcome.

Please print, or copy and paste this text into a Notepad file and place it on your desktop, to review as you work. Please proceed with this fix in the order provided below.

Your Hijack This log looks clean, with the single exception.


I have to ask. Did you remove Temp files and cookies in IE, Firefox, etc, before you ran Ewido ? And did you run Ewido according to the directions provided ?
The reason I ask is, Ewido reported "no action taken" on everything and should have quarantined everything left, if ran by the directions given.
Also, there were far too many cookies Ewido had to deal with. They should not have been there,if they had been removed before Ewido was ran, as in the directions provided.
It just didn't look right.


Disable Ewido:
Please disable Ewido, as it may interfere with the fix.
To disable Ewido:
From the system tray:
  • Right-click the system tray icon and uncheck real time protection.
    or From within Ewido -
  • Under 'Your security status', if the real time protection is active, deactivate it by clicking 'real time protection' until the status says 'inactive'.
Once your log is clean you can re-enable Ewido.

Next:
Close all windows and browsers, leaving only HijackThis running.

Place a check beside each of these entries listed below, if still present.

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab

Click on Fix Checked when finished and exit HijackThis.


Please advise if any problems remain. If no problems remain, here are some highly recommended FREE programs, that will keep your PC much safer.

One of the best features of Windows XP is the System Restore option, however if Malware infects a computer with this operating system the Malware can be backed up in the System Restore folder. Therefore, clearing the restore points is necessary after a virus removal.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(winXP)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.


Here are a few tips that will keep your PC much safer on the Internet.

How did I get infected in the first place?

You usually get infected because your security settings are too low.

Here are a number of recommendations that will help tighten them, and which will contribute to making you a less likely victim:

1.) Watch what you download!
Many freeware programs, and P2P programs like Grokster, Imesh, Kazaa and others are amongst the most notorious, come with an enormous amount of bundled spyware that will eat system resources, slow down your system, clash with other installed software, or just plain crash your browser or even Windows itself. If you insist on using a P2P program, please read This Article written by Mike Healan of Spywareinfo.com fame. It is an updated and comprehensive article that gives in-depth detail about which P2P programs are "safe" to use.

2.) Go to Internet Explorer > Tools > Windows Update > Product Updates, and install ALL High-Priority Security Updates listed.
If you're running Windows XP, that of course includes the Service Pack 2! If you suspect your computer is infected with Malware of any type, we advise you to not install SP2 if you don't already have it. You can post a HijackThis log on our Forums to get free Expert help cleaning your machine. Once you are sure you have a clean system, it is highly recommended to install SP2 to help prevent against future infections.

It's important to always keep current with the latest security fixes from Microsoft.
Install those patches for Internet Explorer, and make sure your installation of Java VM is up-to-date. There are some well known security bugs with Microsoft Java VM which are exploited regularly by browser hijackers.

3.) Open Internet Explorer and go to Internet Options > Security > Internet, then press "Default Level", then OK.
  • Now press "Custom Level."
In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".

Now you will be asked whether you want ActiveX objects to be executed and whether you want software to be installed.
Sites that you know for sure are above suspicion can be moved to the Trusted Zone in Internet Option > Security.

So why is ActiveX so dangerous that you have to increase the security for it?
When your browser runs an activex control, it is running an executable program. It's no different from doubleclicking an exe file on your hard drive.
Would you run just any random file downloaded off a web site without knowing what it is and what it does?

4.) Install Javacool's SpywareBlaster

It will protect you from most spy/foistware in it's database by blocking installation of their ActiveX objects.

Download and install, download the latest updates, and you'll see a list of all spyware programs covered by the program (NOTE: this is NOT spyware found on your computer)
Press "Enable All Protection", and you're done.
The spyware that you told Spywareblaster to set the "kill bit" for won't be a hazard to you any longer.
Although it won't protect you from every form of spyware known to man, it is a very potent extra layer of protection.
Don't forget to check for updates every week or so.

5.) Let's also not forget that Spybot Search & Destroy has the Immunize feature which works roughly the same way. Another feature within Spybot is the TeaTimer option. This option immediately detects known malicious processes wanting to start and terminates them. TeaTimer also detects when something wants to change some critical registry keys and gives you an option to allow them or not.
Reboot, after using.

A companion Program is Ad-Aware SE, which is highly recommended.
Download the new Ad-Aware SE version, and follow the instructions on how to do a full scan: Always update before using.
http://forums.spywareinfo.com/index.php?showtopic=11150
-reboot after using Ad-Aware SE.

6.) Microsoft now offers their own free malicious software blocking tool. Windows Defender. (Not compatible with Windows 98 and ME.)

7.) Another excellent program by Javacool we recommend is SpywareGuard.
It provides a degree of real-time protection solution against spyware that is a great addition to SpywareBlaster's protection method.

8.) IE-SPYAD puts over 5000 sites in your restricted zone, so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all. Another good hosts program is mvpshosts. This little program packs a powerful punch as it block ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial.

*It is important to note that all of the above programs/files can be run simultaneously on your system. They will work together in layers, so to speak, to help protect your computer. However, the following suggestions are designed to only run one of each. It is not a good idea to run more than one firewall, and one anti-virus program. Running more than one of these at a time can cause system crashes, high system usage and/or conflicts with each other.*

9.) It is critical that you use a firewall to protect your computer from hackers. We don't recommend the firewall that comes built in to Windows. It doesn't block everything that may try to get in, and the entire firewall is written to the registry. As various kinds of malware hack the Registry in order to disable the Windows firewall, it's far preferable to install one of the excellent third party solutions. Three good ones that are freeware to boot are ZoneAlarm, Kerioand Sygate

10.) An Anti-Virus product is a necessity. There are many excellent programs that you can purchase. However, we choose to advocate the use of free programs whenever possible. Some very good and easy-to-use free A/V programs are AVG, Avast, and AntiVir. It's a good idea to set these to receive automatic updates so you are always as fully protected as possible from the newest virus threats.

11.) Finally, after following up on all these recommendations, why not run Jason Levine's Browser Security Tests
They will provide you with an insight on how vulnerable you might still be to a number of common exploits.

And also see TonyKlein's good advice
http://castlecops.com/postlite7736-.html
So how did I get infected in the first place?

Safe surfing. :wavey:

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