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Spyware / Malware / Virus Removal

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Post #1
Thanks in advance for any help

Logfile of HijackThis v1.99.0
Scan saved at 12:28:15 PM, on 8/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee Internet Security\GUARDDOG.EXE
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGRDIAN.EXE
C:\WINDOWS\system32\lexpps.exe
C:\Program Files\aim\aim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Me\Desktop\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://svcs.microsoft.com/svcs/mms/addin.a…&Country=US
R3 - URLSearchHook: (no name) - {3B4385F7-CC9F-1C58-3435-53C152425BB1} - TorontoMail.dll (file missing)
F2 - REG:system.ini: Shell=explorer.exe "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ToolBar888 - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - C:\Program Files\ToolBar888\MyToolBar.dll (file missing)
O2 - BHO: (no name) - {f7d40011-29bb-43eb-9c97-875ce89e9e36} - C:\WINDOWS\system32\hp100.tmp (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\Program Files\McAfee\McAfee VirusScan\VSCShellExtension.dll
O3 - Toolbar: ToolBar888 - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - C:\Program Files\ToolBar888\MyToolBar.dll (file missing)
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Windows Session Manager Subsystem] C:\WINDOWS\smss.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGRDIAN.EXE" /SU
O4 - HKLM\..\Run: [Microsoft Windows Logon Process] C:\WINDOWS\winlogon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\aim\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
O4 - HKCU\..\Run: [taskdir] C:\WINDOWS\system32\taskdir.exe
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: AOL Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1119279462890
O17 - HKLM\System\CCS\Services\Tcpip\..\{CE941488-A910-4DB5-805B-B04F4A8E6B65}: NameServer = 85.255.115.98,85.255.112.80
O21 - SSODL: cholecyst - {ee2975b6-e8d5-405e-8448-8fe9590f6cfb} - C:\WINDOWS\system32\mzoeut.dll
O23 - Service: AVSync Manager - Network Associates, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O23 - Service: McAfee Internet Security - Network Associates, Inc. - C:\Program Files\McAfee\McAfee Internet Security\GUARDDOG.EXE
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Firewall - Network Associates, Inc. - C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
O23 - Service: McShield - Unknown - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Post #2
Hello SMoRZ3, Welcome to the TomCoyote Forums My name is mschroe919 and I am going to read your log. I would like to help you So if you would….Please read first: You have been infected by Trojan.Abwiz.F, a Trojan horse with rootkit abilities that downloads and executes remote files and sends confidential computer information to a remote attacker. The Trojan also allows a remote attacker to perform various unauthorized actions on the compromised computer. Its very possible that anything could have been installed on your computer by the remote attacker, including opening other backdoors and installing other rootkits. While we can attempt to clean what we see in your logs, we can't guarantee that your computer will be completely in the clear since we have no way of knowing that has been done to the computer. Your computer could be completely compromised at this moment. It may be prudent to backup your information, reformat, and reinstall. I also recommend that you disconnect this machine from the internet NOW! 1. Disconnect infected computer from the internet and from any networked computers until the computer can be cleaned. 2. Call all of your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers. 3. From a clean computer, change *all* your online passwords – for email, for banks, financial accounts, PayPal, eBay, online companies, any online forums or groups you belong to. Do NOT change passwords or do any transactions while using the infected computer because the attacker will get the new passords and transaction information. If you do wish to try to clean your computer, please follow some instructions: Please let me know what you wish to do. Good luck mschroe919
Post #3
Unfortunatly I no longer have the infected computer. I am a computer tech at a mom and pop computer repair store. I dont have much experience with hijackthis and came to the forums for advice. Its my day off so im assuming who ever took over the computer probable just reformatted the computer because it was in very bad shape….but out of curiosity and interest i was wondering if you could point out what gave away the virus in the log??? and a slimed down version of how to fix it (unless you want to spend the time going over the exact process….or you have it save somewhere…)… also while i got your attention ;) i was wondering if you could just give a quick list of programs cominly used for this kind of clean up and its purpose….(i already know about spybot, adaware, and hijackthis)… thanks for any advice, help, wisdom, prayers….;) SMoRZ3 :)
Post #4
Hi SMoRZ3
Welcome back to the forum.

but out of curiosity and interest i was wondering if you could point out what gave away the virus in the log???

These are two there is more:

F2 - REG:system.ini: Shell=explorer.exe "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"

Also :
O4 - HKCU\..\Run: [taskdir] C:\WINDOWS\system32\taskdir.exe
This is an undesirable program.

This file has been identified as a program that is undesirable to have running on your computer. This consists of programs that are misleading, harmful, or undesirable.

If the description states that it is a piece of malware, you should immediately run an antivirus and antispyware program. If that does not help, feel free to ask us for assistance in the forums.
There is a lot of things and programs, we do to clean out infected PC's.
too many to go into detail about, but the best place to learn is visit the forums and watch the repairs as they are being done.
Also see Self Help at:
http://forums.tomcoyote.org/index.php?showforum=27 or
http://forums.tomcoyote.org/index.php?showtopic=58958
========================================
Also:
As a computer tech at a mom and pop computer repair store, or anywhere the one place we visit ig Google. When in doubt Google it.
For instance, try and google this…. ibm00001.exe from the F2 line
and the taskdir.exe from the 04 line..
This will tell you of some of the bad stuff on the PC.
SEE:
[external image: Posted Image]

also while i got your attention ;) i was wondering if you could just give a quick list of programs cominly used for this kind of clean up and its purpose….(i already know about spybot, adaware, and hijackthis)…

===================================================
#1
Here is some things to keep clean:
Follow any of these two:
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Note you may have some of theses programs allready, if so just a reminder to keep updated.

FIRST:
You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.
===================================================================

Make your PC more secure
This can be done by following the 10 simple instructions:
Please do all the 10 steps.

By TonyKlein, at:
http://castlecops.com/postlite7736-.html
============================================================
#2

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Note you may have some of theses programs allready, if so just a reminder to keep updated.

FIRST:
You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.
===================================================================
NEXT:
Make your Internet Explorer more secure - This can be done by following these simple instructions:

1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click once on the Security tab
3. Click once on the Internet icon so it becomes highlighted.
4. Click once on the Custom Level button.

1. Change the Download signed ActiveX controls to Prompt
2. Change theDownload unsigned ActiveX controls to Disable
3. Change the Initialise and script ActiveX controls not marked as safe to Disable
4. Change the Installation of desktop items to Prompt
5. Change the Launching programs and files in an IFRAME to Prompt
6. Change the Navigate sub-frames across different domains to Prompt
7. When all these settings have been made, click on the OK button.
8. If it prompts you as to whether or not you want to save the settings, press the Yes button.

Next press the Apply button and then the OK to exit the Internet Properties page.
====================================================================

Use an Anti Virus Software
It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See these links for a listing of some on line & their stand-alone anti virus programs:
If you don't have one here are some of the better AV products.

Symantec/Norton Antivirus: http://www.symantec.com/nav/nav_9xnt/
Kapersky AV: http://www.kaspersky.com/buyonline.html?info=25
Nod32 : http://www.nod32.com/home/home.htm
Panda AV: http://www.pandasoftware.com/
McAfee Virusscan: http://us.mcafee.com/root/package.asp?pkgid=100
AVG Anti-Virus (Free version available) http://www.grisoft.com/

Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
============================================================
NEXT:

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.
If you don't have one see link below for a free firewall:

ZoneAlarm:
http://www.zonelabs.com/store/content/cata….jsp?lid=nav_za

Sunbelt Kerio:
http://www.sunbelt-software.com/Kerio.cfm

OutPost:
http://www.agnitum.com/products/outpostfree/download.php
================================================================================

Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.

This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software

Get the download and tutorial for Spybot S&D here:
http://www.bleepingcomputer.com/tutorials/tutorial43.html
=========================================================================

Install Ad-Aware
Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. The download and tutorial on installing & using Ad-aware can be found here:
http://www.bleepingcomputer.com/tutorials/tutorial48.html

====================================================================

Install SpywareBlaster
SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:

http://www.javacoolsoftware.com/spywareblaster.html
========================================================================

Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Good luck and happy surfing and let me know what you think here.
Mschroe919
Post #5
Thank you very much mschroe919!! I use google often when in doubt about something. Im just glad on this computer (my personal one) im smart enough to use most of these programs and know how to keep myself safe!!! later dudes SMoRZ3
Post #7
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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