cannot remove two programmes + my pics playing up!

Problem 1 - In add / remove programmes - Try to remove Adobe Photoshop 2.0 Starter Edition but comes up with the message ' Run time error,
C:\windows\system\msiexec.exe ,
abnormal programme termination.


Problem 2 - In add / remove programmes - Try to remove Microsoft Picture It! Publishing 2001 but comes up with the message 'set up is unable to find the works services file'


Problem 3 - In my pictures everytime i click to look at a particular picture message reads,
'AN error has occured on this page'
line: 279
char: 17
Error: Automation server cant create object
code: 0
URL: file://C\windows\web\imgview.htt
Do you continue running scripts on this page?

I have to click 'no' approx 3 times, everytime, to get rid of the message - really buggin now!!

hope you can help me!

Many thanks, Steve H.

Are you running Windows ME?

the photoshop problem sounds like your photoshop files have became corrupt? maybe you were uninstalling it but it never finished for some reason? If that's the case, you may need to remove the 'Photoshop 2.0' files out of the program files and then getting Micah 6:8 on this forum to help you remove the registry files. Also, you may need MS publishing out of the registry too. (and also removed out of the program files) just a suggestion, i'd rather someone said i was right in saying this before you go ahead and do it. Not sure about other problem, sorry. Good luck.

Hi h1gg1

I'm still looking for information from you about what Operating System you are using, as there is a specific known conflict situation that applies to Windows ME.

Otherwise, Here are Adobe's instructions for uninstallation.
Please note that when using Add/Remove to remove Adobe products, you should remove the "most recent" versions, before the older versions, leaving the oldest to uninstall last.

http://www.adobe.com/support/techdocs/327675.html

Best Regards

Hi dough Yes windows ME is my operating system

Then this MS article "may" applie to you.
http://support.microsoft.com/?kbid=275557

Do not have tweak ui in control panel??

Here's a couple of "safe" things you can try that have worked for other folks with this problem. Start - Run (type)regsvr32 webvw.dll - Enter Start - Run (type)regsvr32 mydocs.dll - Enter Now using My Computer or Windows Explorer, navigate to: C\windows\web\imgview.htt Highlight the file imgview.htt with a single-click of your cursor - pause - then another single-click This allows you to edit/change the name of the file. Change imgview.htt - to - imgvie.htt Thanks for posting back with your results as other folks may benefit from your experience. Best Regards

You may also benefit, in general, from running System File Checker to identify and replace any missing or corrupt Operating System files. Start - Run (type)sfc /scannow - enter Have your Windows ME Installation CD handy in case SFC needs to copy an original file for replacement. SFC is "non-destructive" so is a useful utility when having operating system problems of any type. Best Regards

Pictures problem sorted - dont know how you guys sort this stuff but your great!! Cannot run last suggestion as 'windows cannot find sfc' even with installation disk in.

Sorry about that H1gg1, I had a momentary lapse into a state of optimism regarding Microsoft. I forgot that Windows ME has "StateManager" instead of System File Checker, which was in Win98 and was replaced into Win200 and XP after the troublesome experience with Me's StateManager. In Windows ME, you do "kinda-sorta" have a system file checker built into StateManager, but it is a totally automated routine and has no user interface, meaning, you cannot manually start it or use it as you please. Just another one of those instances where Microsoft thought that they could make the machine smarter than the people who use it. Who knows, they may be correct, but in the situation of Windows Me they sure bit the dust. What's left to fix from your original post? Best Regards

probs 1 and 2 removing stuff - be patient with me i am kinda slow at this kinda stuff!!

Hi again H1gg1,

Microsoft thinks it gave you the best innovation possible and can't imagine why you'd decline to pay the addition $54 to upgrade to the full version from your trial versions.
New Microsoft Picture It! 2002 and MSN Photos Offer Complete Photo Experience

Sheesh!

When I receive a new PC with this kind of "bloatware" on it, I ask the user if they will be purchasing it, and give them some useful options that they may be able to use for free. Usually they decline to pay the extra money and I use Add/Remove to uninstall and then delete any extra junk that got left in the C:\program files\Picture it! or MSN Photos folders that got left as orphans from the ineffective uninstall with Add/Remove.

So why isn't that working for you?

Here's what I think (sheer speculation)
When your trial version runs out (times out) Microsoft uses a built in routine to detect the end of the trial and has that same routine remove or alter a critical component of Microsoft Picture It! or MSN Photos.

Thereafter if you click on either application, you get a popup screen telling you that your trial version has expired, and offering you a link where you can go pay money to get the upgrade version. Upgrade versions are often the same application and maybe a few more samples and options, but with the "drop dead" timer removed.

Well, here seems to be the rub. When the "drop dead" trial version expires and the Microsoft routine "pulls the plug", after that, Microsoft sees the application as "altered". Since Add/Remove uses its own internal records of what it watched being installed and where, as its guide to uninstall if its ever called to do so; it looks for the "exact" same files that were installed. If there is a "checksum" error (not all the files match the listed expectation) then Add/Remove reports (or fails) that it can't uninstall.

Your "bottom line"?
Bizarrebob recommended a procedure in a previous reply that "might" work.
However, if you don't need to use these applications, there may be no harm in just letting them sit there.

If you ever install a freeware application to View and Edit your media (like Irfanview and Picassa) you can allow the file extensions (jpg, .gif, .bmp, etc.) to be associated with you new application.

I don't know what you think about my "leave them lay" option, but would like your response.
Are you getting any Error messages or other symptoms and problems related to them. If not, you may want to just "leave them lay".

Best Regards

EDIT: Since my comment above really is "just sheer speculation" I will be very eager to read comments from other Members here who understand the situation better.

OK, had another cup of coffee and tried to be more sensible about your Problems #1 and #2.

Here's a Microsoft step-by-step solution that may help you.
You should be able to follow the exact steps, as they are laid out very precisely.
However, don't hesitate to ask questions as they arise.
"The MSIEXEC.EXE file is linked to a missing export MSI.DLL:222" error message when you to install, update, or remove a Windows Installer-based program

http://support.microsoft.com/default.aspx?…kb;en-us;324638

I'm still of the belief that much/all of what I speculated in the previous reply holds true.
But this Microsoft workaround may still help you.

Complete all the steps related to Windows ME, in the above linked MS article, then try your Add/Remove again.

Best Regards

Have tried your recomendations - cannot seem to successfully follow through with them - just looks like i'll have to live with less hard drive space!! Thanks steve H.