Right, we did that before…and I didn't see that file there. I don't see it there now. I don't know if this file is in operation (coming on upon booting up) but, I know it's on my computer because I see it in the GeoVid folder. What I don't understand is why it didn't delete upon the last reboot and I don't understand why I'm unable to uninstall this GeoVid software. I've had lots of different software installed and uninstalled on this computer, but I've never encountered so much trouble simply trying to unstall a program. It's disturbing, frustrating and time consuming. And, now I"m starting to wonder that I'm just stuck with this crappy GeoVid software until I'm able to physically take my computer to a specialist. I appreciat your help and at the same time, it's starting to look like we've just about run out of options
I followed your instructions and upon clicking on the desktop shortcut icon for the GeoVid software entitled Presentaion To Video I received the following two error messages
(first error message)
Error Starting Program
The CONVERTER.DLL file is linked to missing export SHELL32.3LL:SHGetFolderPathW.
(second error message)
C:\Program Files\GeoVid\Presentation To Video Converter\presentiontovideoconverter.exe
A device attached to the system is not functioning.
I then tried to unistall the software and it did what it's always done…it freezes up and I have to press control alt delete to break free while the software remains on the add/remove program registry.
Well, that seems to be the first impression…however, if it didn't install…why does it show on the add/remove registry? I think it's installed but when it's started up something goes crazy. And if I try to unistall it, something goes crazy.
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.
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Make sure you use proper prevention to keep from having problems occur to your computer in the future.
