Spyware / Malware / Virus Removal

Internet Explorer shutdown2

9 min read

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PaulGeraghty Topic Starter

Post #1August 8, 2006, 9:51 PM UTC

Hi.
I have a problem that occurs when I try to download documents such as application forms.
When selecting "download document" there is a double click sound and then a window - "Windows Internet Explorer has encountered a problem". The error report says there is no solution to the problem.
I have gone through your "before submitting Highjack This Log" process and still have the problem.
I've got AVG antivirus + firewall, Spybot, AdAware and SpywareBlaster.
Would appreciate any assistance.
Thanks

ewido anti-spyware - Scan Report
———————————————————

+ Created at: 22:18:31 8/8/2006

+ Scan result:

HKU\S-1-5-21-1482476501-1202660629-725345543-1000\Software\Classes\CLSID\{D1A2E7CD-F5C1-21A8-CA2C-13D0AC72D19D} -> Adware.SpyFalcon : Cleaned with backup (quarantined).
HKU\S-1-5-21-1482476501-1202660629-725345543-1000_Classes\CLSID\{D1A2E7CD-F5C1-21A8-CA2C-13D0AC72D19D} -> Adware.SpyFalcon : Cleaned with backup (quarantined).
C:\Program Files\Netscape\Netscape\plugins\npclntax.dll -> Adware.Zango : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul Geraghty\Cookies\paul geraghty@microsofteup.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Paul Geraghty\Cookies\paul geraghty@com[1].txt -> TrackingCookie.Com : Cleaned.
C:\WINNT\Temp\NI.UWA6P_0001_N68M2301\setup.exe -> Trojan.Fakealert : Cleaned with backup (quarantined).
C:\WINNT\system32\1024 -> Trojan.Small : Cleaned with backup (quarantined).

::Report end

Logfile of HijackThis v1.99.0
Scan saved at 22:29:15, on 8/8/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\svchost.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I0F2.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\RunDll32.exe
C:\WINNT\system32\USBMonit.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\WINNT\system32\internat.exe
C:\Program Files\EPSON\EPSON CardMonitor\EPSON CardMonitor1.2.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Documents and Settings\Paul Geraghty\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.zillafind.com/getPageResults.do…ue&query=%s
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Wanadoo - {4E7BD74F-2B8D-469E-A3F1-F068B59BBB2A} - C:\PROGRA~1\wanadoo1\wanadoo1.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: Wanadoo - {4E7BD74F-2B8D-469E-A3F1-F068B59BBB2A} - C:\PROGRA~1\wanadoo1\wanadoo1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I0F2.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Gene USB Monitor] C:\WINNT\system32\USBMonit.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON CardMonitor.lnk = C:\Program Files\EPSON\EPSON CardMonitor\EPSON CardMonitor1.2.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O8 - Extra context menu item: Wanadoo Search - file://C:\Program Files\WANADOO1\Cache\SelectedContextSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/w…ntrol_en_US.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O17 - HKLM\System\CCS\Services\Tcpip\..\{68EA865C-F6F4-46AA-9A4F-F26B4C3BACC2}: NameServer = 195.92.195.95 195.92.195.94
O17 - HKLM\System\CS1\Services\Tcpip\..\{68EA865C-F6F4-46AA-9A4F-F26B4C3BACC2}: NameServer = 195.92.195.95 195.92.195.94
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: AVG Firewall - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe

Susan528

Post #2August 9, 2006, 12:36 PM UTC

Hello PaulGeraghty and Welcome to TomCoyote,

Please tell me are the application forms pdf documents? Are you just experiencing this problem with pdf documents?

Also I notice ewido cleaning the FakeAlert, etc. Please do the following and let's check to see if everything was taken care off.

Download SmitfraudFix (by S!Ri) to your Desktop.
http://siri.urz.free.fr/Fix/SmitfraudFix.zip
Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

[external image: Posted Image]

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter

[external image: Posted Image]

This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

IMPORTANT: Do NOT run any other options until you are asked to do so!

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

Please post:
C:\rapport.txt

PaulGeraghty

Post #3August 9, 2006, 4:57 PM UTC

Hello Susan 528. Thank you for your help. Yes, it seems to be just a problem with pdf. Here is the results from SmitFraudFix. SmitFraudFix v2.81 Scan done at 17:52:10.46, Wed 08/09/2006 Run from C:\unzipped\SmitfraudFix[1]\SmitfraudFix OS: Microsoft Windows 2000 [Version 5.00.2195] - Windows_NT Fix ran in normal mode »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT »»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT\system32 »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Paul Geraghty\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\PAULGE~1\FAVORI~1 C:\DOCUME~1\PAULGE~1\FAVORI~1\Antivirus Test Online.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» Desktop »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="My Current Home Page" »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "{D1A2E7CD-F5C1-21A8-CA2C-13D0AC72D19D}"="Wheel Mouse Optical Driver" »»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End

Susan528

Post #4August 9, 2006, 6:10 PM UTC

Let's finish with cleaning up the FakeAlert junk. The ewido scan is important in this fix sequence, so please do it again when asked. We will get back to the pdf problem.

Clean

Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Reboot your computer in Safe Mode.

If the computer is running, shut down Windows, and then turn off the power.
Wait 30 seconds, and then turn the computer on.
Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe Mode option is selected.
Press Enter. The computer then begins to start in Safe mode.
Login on your usual account.

______________________________

Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

[external image: Posted Image]

The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________

Clean out your Temporary Internet files. Proceed like this:

Quit Internet Explorer and quit any instances of Windows Explorer.
Click Start, click Control Panel, and then double-click Internet Options.
On the General tab, click Delete Files under Temporary Internet Files.
In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
Click OK.

Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________

Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan.

Click on Scanner
Click on Settings
- Under How to scan all boxes should be checked
- Under Unwanted Software all boxes should be checked
- Under What to scan select Scan every file
- Click on Ok
Click on Complete System Scan to start the scan process.
Let the program scan the machine.

If Ewido finds anything, it will pop up a notification. When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says Perform action on all infections and put a checkmark in the box next to Create encrypted backup, then choose clean and click Ok.

Once the scan has completed, there will be a button located on the bottom of the screen named Save Report.

Click Save Report button
Save the report to your Desktop

Close Ewido and Reboot in Normal Mode.
_____________________________

Please post:

c:\rapport.txt
Ewido log
A new HijackThis log

Your may need several replies to post the requested logs, otherwise they might get cut off.

PaulGeraghty

Post #5August 9, 2006, 8:39 PM UTC

Hi Susan 528

Here is the SmitFraudFix rapport and the latest Highjack This log. The Ewido scan found nothing.
Many thanks once again.

SmitFraudFix v2.81

Scan done at 20:23:45.60, Wed 08/09/2006
Run from C:\unzipped\SmitfraudFix[1]\SmitfraudFix
OS: Microsoft Windows 2000 [Version 5.00.2195] - Windows_NT
Fix ran in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{D1A2E7CD-F5C1-21A8-CA2C-13D0AC72D19D}"="Wheel Mouse Optical Driver"

»»»»»»»»»»»»»»»»»»»»»»»» Killing process

»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\DOCUME~1\PAULGE~1\FAVORI~1\Antivirus Test Online.url Deleted

»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files

»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» End

Logfile of HijackThis v1.99.0
Scan saved at 21:35:39, on 8/9/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\svchost.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I0F2.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\RunDll32.exe
C:\WINNT\system32\USBMonit.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\WINNT\system32\internat.exe
C:\Program Files\EPSON\EPSON CardMonitor\EPSON CardMonitor1.2.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Outlook Express\MSIMN.EXE
C:\Documents and Settings\Paul Geraghty\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Wanadoo - {4E7BD74F-2B8D-469E-A3F1-F068B59BBB2A} - C:\PROGRA~1\wanadoo1\wanadoo1.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: Wanadoo - {4E7BD74F-2B8D-469E-A3F1-F068B59BBB2A} - C:\PROGRA~1\wanadoo1\wanadoo1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I0F2.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Gene USB Monitor] C:\WINNT\system32\USBMonit.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON CardMonitor.lnk = C:\Program Files\EPSON\EPSON CardMonitor\EPSON CardMonitor1.2.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O8 - Extra context menu item: Wanadoo Search - file://C:\Program Files\WANADOO1\Cache\SelectedContextSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/w…ntrol_en_US.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O17 - HKLM\System\CCS\Services\Tcpip\..\{68EA865C-F6F4-46AA-9A4F-F26B4C3BACC2}: NameServer = 195.92.195.95 195.92.195.94
O17 - HKLM\System\CS1\Services\Tcpip\..\{68EA865C-F6F4-46AA-9A4F-F26B4C3BACC2}: NameServer = 195.92.195.95 195.92.195.94
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: AVG Firewall - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe

Susan528

Post #6August 10, 2006, 2:22 AM UTC

Hello PaulGeraghty,

I was not sure whether ewido would find anything or not. Looks like the Smitfraud or FakeAlert junk has been eliminated.

I noticed your hijackthis version is out of date! Please use this link and download the newest version and post(reply) with a current hijackthis log. You will see Download Hijackthis button in the left margin.
http://www.tomcoyote.org/hjt/

PaulGeraghty

Post #7August 10, 2006, 8:48 AM UTC

Hi Susan 528

Have now updated Highjack This.
Here is the new readout.
Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 09:46:39, on 8/10/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\svchost.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I0F2.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\RunDll32.exe
C:\WINNT\system32\USBMonit.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\WINNT\system32\internat.exe
C:\Program Files\EPSON\EPSON CardMonitor\EPSON CardMonitor1.2.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\MSIMN.EXE
C:\PROGRA~1\WINZIP\winzip32.exe
C:\unzipped\hijackthis[1]\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Wanadoo - {4E7BD74F-2B8D-469E-A3F1-F068B59BBB2A} - C:\PROGRA~1\wanadoo1\wanadoo1.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: Wanadoo - {4E7BD74F-2B8D-469E-A3F1-F068B59BBB2A} - C:\PROGRA~1\wanadoo1\wanadoo1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I0F2.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Gene USB Monitor] C:\WINNT\system32\USBMonit.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON CardMonitor.lnk = C:\Program Files\EPSON\EPSON CardMonitor\EPSON CardMonitor1.2.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O8 - Extra context menu item: Wanadoo Search - file://C:\Program Files\WANADOO1\Cache\SelectedContextSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/w…ntrol_en_US.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O17 - HKLM\System\CCS\Services\Tcpip\..\{68EA865C-F6F4-46AA-9A4F-F26B4C3BACC2}: NameServer = 195.92.195.95 195.92.195.94
O17 - HKLM\System\CS1\Services\Tcpip\..\{68EA865C-F6F4-46AA-9A4F-F26B4C3BACC2}: NameServer = 195.92.195.95 195.92.195.94
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe

Susan528

Post #8August 10, 2006, 1:06 PM UTC

Hi Paul,

There are Just a couple of files that need to be fixed and then we will look at the pdf problem.

Disable SpywareGuard:
You have SpywareGuard installed. While this is a great program, we need to temporarily disable (not uninstall) the program because it might stop our fix.

Right click the running icon ofSpywareGuard, it will open the program.
Then go to Menu, file, exit.
Then confirm the program is closed.

Scan with HijackThis. Place a check against each of the following:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm
Close all windows or browsers except for Hijackthis. Click on Fix Checked when finished and exit HijackThis.

After all of the fixes are complete it is very important that you enable SpywareGuard again.

Post back a fresh HijackThis log and we will take another look.

PaulGeraghty

Post #9August 10, 2006, 2:51 PM UTC

Hi Susan 528

Have done as instructed and have now enabled SpywareGuard again.
Below is latest Hjt scan. Thanks

Logfile of HijackThis v1.99.1
Scan saved at 15:51:01, on 8/10/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\svchost.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I0F2.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\RunDll32.exe
C:\WINNT\system32\USBMonit.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\WINNT\system32\internat.exe
C:\Program Files\EPSON\EPSON CardMonitor\EPSON CardMonitor1.2.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\unzipped\hijackthis[1]\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Wanadoo - {4E7BD74F-2B8D-469E-A3F1-F068B59BBB2A} - C:\PROGRA~1\wanadoo1\wanadoo1.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: Wanadoo - {4E7BD74F-2B8D-469E-A3F1-F068B59BBB2A} - C:\PROGRA~1\wanadoo1\wanadoo1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I0F2.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Gene USB Monitor] C:\WINNT\system32\USBMonit.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON CardMonitor.lnk = C:\Program Files\EPSON\EPSON CardMonitor\EPSON CardMonitor1.2.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O8 - Extra context menu item: Wanadoo Search - file://C:\Program Files\WANADOO1\Cache\SelectedContextSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\avgfwafu.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/w…ntrol_en_US.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O17 - HKLM\System\CCS\Services\Tcpip\..\{68EA865C-F6F4-46AA-9A4F-F26B4C3BACC2}: NameServer = 195.92.195.95 195.92.195.94
O17 - HKLM\System\CS1\Services\Tcpip\..\{68EA865C-F6F4-46AA-9A4F-F26B4C3BACC2}: NameServer = 195.92.195.95 195.92.195.94
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe

Susan528

Post #10August 10, 2006, 7:05 PM UTC

Hi Paul,

Please try this tip for pdf documents. Let me know if this helps:

Tip - Instead of opening the file in your browser, try right-clicking on the link and selecting Save Target As (in Internet Explorer) or Save Link As (in Netscape), and downloading the file directly to your hard drive (just pick a file, or save it directly to your desktop). While it's downloading, you can continue to use your browser, and after it's downloaded you can just double-click on the file to open it in Acrobat. Generally, printing from the downloaded file is also easier.

http://www.libraries.psu.edu/tas/reserve/u…nicreserves.htm

PaulGeraghty

Post #11August 10, 2006, 7:36 PM UTC

Hi Susan. Thanks for the tip. I have tried saving a pdf document with "save target as" and it works. I can then open it from my desktop. Thanks for all your help. You're doing a great job!

Susan528

Post #12August 10, 2006, 10:59 PM UTC

Hello Paul,

Glad the tip helped. Your logs appear to be clean. Please be sure and update your Java with the instructions below:

STEP 1.
======
DON’T BECOME OVERCONFIDENT WITH ANTIVIRUS APPLICATIONS INSTALLED!!!

http://forum.malwareremoval.com/viewtopic….39eba6ea0b5e8ee

Stay up to date on security patches and be extremely wary of clicking on links and attachments that arrive unbidden in instant messages and e-mail.

"The number one thing the majority of the malicious code we're seeing now does is disable or delete anti-virus and other security software," Dunham said. "In a lot of cases, once the user clicks on that attachment, it's already too late."

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Visit Microsoft's Update Site Frequently - It is important that you visit Windows Updates regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
A tutorial on installing & using this product can be found here:
Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
A tutorial on installing & using this product can be found here:
Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:
Using SpywareBlaster to protect your computer from Spyware and Malware
Update your Java to the latest version. Uninstall any and all versions you have listed in add/remove programs and install the latest version.
Java Upadates
Browse down to Java Runtime Environment (JRE) 5.0 Update 7 and download the update.
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
More info on how to prevent malware you can also find here (By Tony Klein)

Follow this list and your potential for being infected again will reduce dramatically.

Thank you for allowing me to assist you.

Susan

Susan528

Post #13August 22, 2006, 9:08 PM UTC

Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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