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Spyware / Malware / Virus Removal

Have been hijacked. please help.

13 min read

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Post #1
Hello

found your great website when searching for help on the anaema (sp?) trojan/virus/adware problem.

have taken some steps to get things back under control, but this is what was first happening:

task manager was unavailable.
bearshare (p2p software) was opening on it's own.
IE pop-ups every 20 seconds - this is where i saw the name 'anaema'.
IE homepage reset to 'about:blank'.
seriously hampered performance.
the following files appeared in my c:\ (root directory): dfndrfg_8, kybrdfg_8, nwnmfg_8

have updated and scanned with SpyBot (2 problems found) and AVG Free (almost 900 infections found). In both cased I 'healed' files and wiped them from quarantine/virus vault.
have updated java.
have used ATF cleaner and wiped EVERYTHING.

now performance is better, but still hampered…
am getting pop-ups every 1-2 minutes.
bearshare no longer opens.
task manager is available again but incompletely: the top portion (menus, tabs, etc) is missing and i can only see the info windows, can scroll throught them using ctrl-tab.
dfndrfg_8, kybrdfg_8, nwnmfg_8 were not removed by either AVG or SpyBot, and now that taskmanager is running, i have a process called Project 1 running.

here is the HJT log:


Logfile of HijackThis v1.99.1
Scan saved at 03:33:55 PM, on 2006/08/06
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvraidservice.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\AOL\1133341535\ee\AOLSoftware.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\WtmPan.Exe
C:\Program Files\Winamp\winampa.exe
C:\kybrdfg_8.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\{3C6A9765-0710-1033-0706-04091703001b}\Update.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Network Monitor\netmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Ant\LOCALS~1\Temp\OnlineScanner\Anti-Virus\fsgk32.exe
C:\DOCUME~1\Ant\LOCALS~1\Temp\OnlineScanner\Anti-Virus\fssm32.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\System32\nvraidservice.exe
O4 - HKLM\..\Run: [zzGBK] D:\setup.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1133341535\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WtmPan] WtmPan.Exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [defender] C:\\dfndrfg_8.exe
O4 - HKLM\..\Run: [keyboard] C:\\kybrdfg_8.exe
O4 - HKLM\..\Run: [uaha5d56] RUNDLL32.EXE w4e53e04.dll,n 002a5d540000000a4e53e04
O4 - HKLM\..\Run: [newname] C:\\nwnmfg_8.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [SP2ConnPatcher] "C:\Program Files\SP2 Connection Patcher\sp2connpatcher.exe" -n=200
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.frame.crazywinnings.com
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{88E56E09-BCD7-4504-94D9-1E11B05F4195}: NameServer = 192.168.0.1
O20 - Winlogon Notify: policies - C:\WINDOWS\system32\kt8ml7l11.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe




as i was inserting this, AVG popped up to say that two new viruses were found, and I clicked "heal" for both of them - is it better to 'move to vault'? F-Secure is still running, and so far reports 2 viruses found.


Many thanks for any help you can offer; I am fighting with the computer to type this out right now!

Anthony H
Post #2 last edited
UPDATE:

things are looking worse, folks.

on start-up RunDLL32.exe tells me "w4e53e04.dll is missing".
my RAID service manager reported an error and 'had to close'.
on loading Microsoft Outlook i get the error "c:\documents and settings\ant\application data\microsoft\addins\outlvba.dll is not a valid Office Add-in".
"trying to start up Microsoft Office apps I get the error "Windows Installer could not be accessed…" and i can't open the app.

other things i've noticed:

i can't get skype to stop loading at start-up…it doesn't save my preference changes
i have some sort of phantom new dvd drive!
my adobe pdf document icons have reverted to an older version; my winamp icons have changed to Windows Media Player icons: ie i think there's a problem with my file associations!

i don't know what to do anymore…help please!

here's a new HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 01:21:10 PM, on 2006/08/07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\AOL\1133341535\ee\AOLSoftware.exe
C:\WINDOWS\system32\WtmPan.Exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Common Files\{3C6A9765-0710-1033-0706-04091703001b}\Update.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MICROS~2\Office10\WINWORD.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.za/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\System32\nvraidservice.exe
O4 - HKLM\..\Run: [zzGBK] D:\setup.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1133341535\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WtmPan] WtmPan.Exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [uaha5d56] RUNDLL32.EXE w4e53e04.dll,n 002a5d540000000a4e53e04
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [SP2ConnPatcher] "C:\Program Files\SP2 Connection Patcher\sp2connpatcher.exe" -n=200
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.frame.crazywinnings.com
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{88E56E09-BCD7-4504-94D9-1E11B05F4195}: NameServer = 192.168.0.1
O20 - Winlogon Notify: policies - C:\WINDOWS\system32\kt8ml7l11.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

thanks!
anthony
Post #4 last edited
Skip the downloading Ewido part since you already have it…

1. Please download ewido anti-spyware from HERE and save that file to your desktop.
This is a 30 day trial of the program
  • Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete you will need run ewido and update the definition files.
  • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close ewido anti-spyware, Do Not run a scan just yet, we will shortly.

2. Please download Brute Force Uninstaller to your desktop.
  • Right click the BFU folder on your desktop, and choose Extract All
  • Click "Next"
  • In the box to choose where to extract the files to,
  • Click "Browse"
  • Click on the + sign next to "My Computer"
  • Click on "Local Disk (C:) or whatever your primary drive is
  • Click "Make New Folder"
  • Type in BFU
  • Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".
3. RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcra PLUS Remover.
Save it in the same folder you made earlier (c:\BFU).

Do not do anything with these yet!

Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping F8 until a menu appears. Highlight Safe Mode and hit enter.

4. Once in Safe Mode, Open Ewido:
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • ewido will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  • Close ewido.
5. Then, please go to Start > My Computer and navigate to the C:\BFU folder.
  • Start the Brute Force Uninstaller by doubleclicking BFU.exe
  • Behind the scriptline to execute field click the folder icon [external image: Posted Image] and select alcanshorty.bfu
  • Press Execute and let the program do it’s job. (You ought to see a progress bar if you did this correctly.)
  • Wait for the complete script execution box to pop up and press OK.
  • Press exit to terminate the BFU program.
Reboot into normal windows and post the contents of Ewido text report that you saved and a new HiJackThis log.
Post #5
Ran ewido in safe mode, nothing found: ——————————————————— ewido anti-spyware - Scan Report ——————————————————— + Created at: 12:30:03 AM 2006/08/08 + Scan result: Nothing found. ::Report end Then ran Brute Force Uninstaller, and this is the log of that, doesn't look good: BFU v1.00.9 Windows XP SP2 (WinNT 5.01.2600 SP2) Script started at 12:32:18 AM, on 2006/08/08 Option Unload Explorer: Yes Failed: DllUnregister C:\WINDOWS\DH.dll|1 (file not found) Failed: ServiceStop Network Monitor (operation failed) Failed: ServiceStop cmdService (service not found) Failed: ServiceDisable cmdService (service not found) Failed: ServiceDelete cmdService (service not found) Failed: RegDelValue HKCU\System\CurrentControlSet\Control\Lsa|p2pnetwork (key not found) Failed: RegDelValue HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Associations|LowRiskFileTypes (key not found) Failed: RegDelValue HKCU\Microsoft\Windows\CurrentVersion\policies\Explorer\Run|WinUpdate.exe (key not found) Failed: RegDelValue HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|CU1 (key not found) Failed: RegDelValue HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|CU2 (key not found) Failed: RegDelValue HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|services32 (key not found) Option pause between commands: 300 ms Option pause between commands: 50 ms Failed: FolderDelete C:\Program Files\MsConfigs (folder not found) Failed: FolderDelete C:\Program Files\winupdate (folder not found) Failed: FolderDelete C:\Program Files\winsupdater (folder not found) Failed: FolderDelete C:\Program Files\MsUpdate (folder not found) Failed: FolderDelete C:\Program Files\MsMovies (folder not found) Failed: FolderDelete C:\Program Files\wmplayer (folder not found) Failed: FileDelete C:\Program Files\Common Files\Windows\mc-*-*.exe (operation failed) Failed: FileDelete C:\Program Files\Common Files\Download\mc-*-*.exe (operation failed) Failed: FileDelete C:\DOCUME~1\Ant\LOCALS~1\Temp\Perflib_Perfdata_3a0.dat (operation failed) Failed: FileDelete C:\DOCUME~1\Ant\LOCALS~1\Temp\~DF28FB.tmp (operation failed) Failed: FolderDelete C:\Program Files\Maxifiles (folder not found) Failed: FolderDelete C:\Program Files\DNS (folder not found) Failed: FolderDelete C:\Program Files\EQAdvice (folder not found) Failed: FolderDelete C:\Program Files\FCAdvice (folder not found) Failed: FolderDelete C:\Program Files\Common Files\FreeProd1 (folder not found) Failed: FolderDelete C:\Program Files\Common Files\FreeProd2 (folder not found) Failed: FolderDelete C:\Program Files\Common Files\InetGet (folder not found) Failed: FolderDelete C:\Program Files\Common Files\InetGet2 (folder not found) Failed: FolderDelete C:\Program Files\Common Files\svchostsys (folder not found) Failed: FolderDelete C:\Program Files\Common Files\simtest (folder not found) Failed: FolderDelete C:\Program Files\Common Files\misc001 (folder not found) Failed: FolderDelete C:\Program Files\InetGet2 (folder not found) Failed: FolderDelete C:\Program Files\Common Files\VCClient (folder not found) Failed: FolderDelete C:\Program Files\Network Monitor (folder not found) Failed: FolderDelete C:\WINDOWS\inet20001 (folder not found) Failed: FolderDelete C:\Program Files\Update06 (folder not found) Failed: FolderDelete C:\Program Files\Update03 (folder not found) Failed: FolderDelete C:\Program Files\Update04 (folder not found) Failed: FolderDelete C:\Program Files\Update08 (folder not found) Failed: FolderDelete C:\Program Files\W-Update (folder not found) Failed: FolderDelete C:\Program Files\Yazzle Sudoku (folder not found) Failed: FolderDelete C:\Program Files\Cas (folder not found) Failed: FolderDelete C:\Program Files\CasStub (folder not found) Failed: FolderDelete C:\Program Files\Cas2Stub (folder not found) Failed: FolderDelete C:\Program Files\ipwins (folder not found) Failed: FolderDelete C:\WINDOWS\mdrive (folder not found) Failed: FolderDelete C:\Program Files\PECarlin (folder not found) Failed: FolderDelete C:\Program Files\AXVenore (folder not found) Failed: FolderDelete C:\Program Files\SDVita (folder not found) Failed: FolderDelete C:\Program Files\EQBranch (folder not found) Failed: FolderDelete C:\Program Files\EQArticle (folder not found) Failed: FileMove C:\WINDOWS\win*-*.exe|C:\bintheredunthat (source file not found) Script completed. Interesting thing happened when running this: it said 'stopping processes' and then i got a 'you're in safe mode' warning as if i'd just logged into windows. then at the end, the My Documents folder opened in a window? The machine is being VERY slow to access the hard-drives… takes a long time when going Start/My Computer for the drives to be shown, and when trying to access them to open a file or save a file, it's also really slow…little flashlight rolls around for a while before displaying the drives.
Post #6
oops…here's the new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 12:46:47 AM, on 2006/08/08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\AOL\1133341535\ee\AOLSoftware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\WtmPan.Exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\{3C6A9765-0710-1033-0706-04091703001b}\Update.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.za/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\System32\nvraidservice.exe
O4 - HKLM\..\Run: [zzGBK] D:\setup.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1133341535\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WtmPan] WtmPan.Exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [uaha5d56] RUNDLL32.EXE w4e53e04.dll,n 002a5d540000000a4e53e04
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [SP2ConnPatcher] "C:\Program Files\SP2 Connection Patcher\sp2connpatcher.exe" -n=200
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.frame.crazywinnings.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{88E56E09-BCD7-4504-94D9-1E11B05F4195}: NameServer = 192.168.0.1
O20 - Winlogon Notify: policies - C:\WINDOWS\system32\kt8ml7l11.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
Post #7
Please download Look2Me-Destroyer.exe to your desktop.
  • Close all windows before continuing.
  • Double-click Look2Me-Destroyer.exe to run it.
  • Put a check next to Run this program as a task.
  • You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 10 seconds. Click OK
  • When Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.
  • Once it's done scanning, click the Remove L2M button.
  • You will receive a Done Scanning message, click OK.
  • When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.
  • Your computer will then shutdown.
  • Turn your computer back on.
  • Please post the contents of C:\Look2Me-Destroyer.txt and a new HiJackThis log.
If you receive a message from your firewall about this program accessing the internet please allow it.

If you receive a runtime error '339' please download MSWINSCK.OCX from the link below and place it in your C:\Windows\System32 Directory.
http://www.ascentive.com/support/new/images/lib/MSWINSCK.OCX
Post #8
L2M Report:


Look2Me-Destroyer V1.0.12

Scanning for infected files…..
Scan started at 2006/08/08 12:57:04 AM

Infected! C:\WINDOWS\system32\kt8ml7l11.dll
Infected! C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP518\A0156610.dll
Infected! C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP518\A0156621.dll
Infected! C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP519\A0156828.dll
Infected! C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP519\A0156829.dll
Infected! C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP519\A0156830.dll
Infected! C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP519\A0156831.dll
Infected! C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP519\A0156832.dll

Attempting to delete infected files…

Attempting to delete: C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP518\A0156610.dll
C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP518\A0156610.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP518\A0156621.dll
C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP518\A0156621.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP519\A0156828.dll
C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP519\A0156828.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP519\A0156829.dll
C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP519\A0156829.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP519\A0156830.dll
C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP519\A0156830.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP519\A0156831.dll
C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP519\A0156831.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP519\A0156832.dll
C:\System Volume Information\_restore{1A4FA75F-0C9A-42D3-B859-B4AA83106FCA}\RP519\A0156832.dll Deleted successfully!

Making registry repairs.

Removing: HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\policies

Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{E14E862D-8A6D-4BA6-9BEF-B577620FDE3E}"
HKCR\Clsid\{E14E862D-8A6D-4BA6-9BEF-B577620FDE3E}

Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{D15CCC92-6AFA-4E9E-9BDA-6AAADDBEDE45}"
HKCR\Clsid\{D15CCC92-6AFA-4E9E-9BDA-6AAADDBEDE45}

Restoring Windows certificates.

Replaced hosts file with default windows hosts file


New HJT Log:


Logfile of HijackThis v1.99.1
Scan saved at 01:04:06 AM, on 2006/08/08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\AOL\1133341535\ee\AOLSoftware.exe
C:\WINDOWS\system32\WtmPan.Exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\{3C6A9765-0710-1033-0706-04091703001b}\Update.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.za/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\System32\nvraidservice.exe
O4 - HKLM\..\Run: [zzGBK] D:\setup.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1133341535\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WtmPan] WtmPan.Exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [uaha5d56] RUNDLL32.EXE w4e53e04.dll,n 002a5d540000000a4e53e04
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [SP2ConnPatcher] "C:\Program Files\SP2 Connection Patcher\sp2connpatcher.exe" -n=200
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.frame.crazywinnings.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{88E56E09-BCD7-4504-94D9-1E11B05F4195}: NameServer = 192.168.0.1
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe




This time around, on reboot, got a message from Skype that it "needs to close" as well as NVidia RAID. ??
Skype hasn't been saving my preference to NOT start up with Windows.
Post #9
Please make sure your PC is set to show all hidden files and folders go here for instructions on how to do this. http://pchowtos.co.uk/index.php?page=tutor…=view&id=34

Boot into safemode to do this keep tapping F8 on your keyboard while your PC is starting up you will get a menu select safemode.

While in safemode open Hijackthis and click scan. Then check mark the following entries

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [uaha5d56] RUNDLL32.EXE w4e53e04.dll,n 002a5d540000000a4e53e04
O15 - Trusted Zone: *.frame.crazywinnings.com

Now close all open windows except Hijackthis and click fix checked

Delete the folders. (if present)

C:\Program Files\Common Files\{3C6A9765-0710-1033-0706-04091703001b}

Delete the files. (if present)

c:\windows\system32\w4e53e04.dll


Reboot and Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Then post a new Hijackthis log here in a reply.
Post #10
Logfile of HijackThis v1.99.1
Scan saved at 01:26:51 AM, on 2006/08/08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\AOL\1133341535\ee\AOLSoftware.exe
C:\WINDOWS\system32\WtmPan.Exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.za/
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\System32\nvraidservice.exe
O4 - HKLM\..\Run: [zzGBK] D:\setup.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1133341535\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WtmPan] WtmPan.Exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [SP2ConnPatcher] "C:\Program Files\SP2 Connection Patcher\sp2connpatcher.exe" -n=200
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.frame.crazywinnings.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{88E56E09-BCD7-4504-94D9-1E11B05F4195}: NameServer = 192.168.0.1
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
Post #11
Right click Here and select Save As to download WinHelp2002's DelDomains.inf. Please save the file somewhere you can find it like on the desktop. To run the inf file, right click on it and select Install.
Post #13
Logfile of HijackThis v1.99.1
Scan saved at 02:00:33 AM, on 2006/08/08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\AOL\1133341535\ee\AOLSoftware.exe
C:\WINDOWS\system32\WtmPan.Exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.za/
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\System32\nvraidservice.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1133341535\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WtmPan] WtmPan.Exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [SP2ConnPatcher] "C:\Program Files\SP2 Connection Patcher\sp2connpatcher.exe" -n=200
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.frame.crazywinnings.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{88E56E09-BCD7-4504-94D9-1E11B05F4195}: NameServer = 192.168.0.1
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
Post #14
Can you try using DelDomains.inf again when downloaded go to the folder you downloaded it to right click DelDomains.inf select Install.
Post #15
that option is not there. downloaded to desktop.
right click offers no install action. the file was blocked by windows, but after un-blocking there is still no install action available.



returned to computer today to find error message from AVG Free that it couldn't update, and may be corrupted, and re-install recommended.

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