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Having a popup problem

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Post #1
Recently I've been having LOTS of popups which interrupt whatever im doing. Even as I type this message a popup redirects firefox to an ad.
I appreciate any help offered
I currently have Avg and Ad-aware SE
HJT log

Logfile of HijackThis v1.99.1
Scan saved at 8:46:24 AM, on 8/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\EXCITE\PLATFORM\EXSHELL.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgwb.dat
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Jia chen\Desktop\Saving MY Computer\HijackThis.exe

F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\userinit.exe,C:\WINDOWS\System32\svcpack.exe
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\Jia chen\Application Data\Mozilla\Profiles\default\gfb0fuyr.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\Jia chen\Application Data\Mozilla\Profiles\default\gfb0fuyr.slt\prefs.js)
O4 - HKLM\..\Run: [Excite Platform] C:\PROGRA~1\EXCITE\PLATFORM\ExLaunch.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [LINUX32] C:\WINDOWS\system32\LINUX32.vbs
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CApp] C:\WINDOWS\System32\capp.exe
O4 - HKLM\..\Run: [Updates] C:\WINDOWS\system32\msupdate.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [richup] C:\WINDOWS\system32\richup.exe
O4 - HKLM\..\Run: [Sysnet] C:\DOCUME~1\DAVIDC~1\LOCALS~1\Temp\sysnet.exe
O4 - HKLM\..\Run: [b89b2k81] C:\WINDOWS\system32\b89b2k81.exe
O4 - HKLM\..\Run: [amzpkbr] C:\WINDOWS\amzpkbr.EXE
O4 - HKLM\..\Run: [idznyue] C:\WINDOWS\idznyue.EXE
O4 - HKLM\..\Run: [pmpdcnr] C:\WINDOWS\pmpdcnr.exe
O4 - HKLM\..\Run: [rrkoiie] C:\WINDOWS\rrkoiie.exe
O4 - HKLM\..\Run: [irassync] C:\WINDOWS\system32\irasyncd.exe
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKLM\..\Run: [vavubz] C:\WINDOWS\system32\oonqhqm.exe r
O4 - HKLM\..\Run: [tconxzm] C:\WINDOWS\system32\qlibhd.exe r
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [defender] C:\\dfndrff_7.exe
O4 - HKLM\..\Run: [keyboard] C:\\kybrdff_7.exe
O4 - HKLM\..\Run: [cvu7b8a8] RUNDLL32.EXE w0090fe2.dll,n 0027b8a60000000a0090fe2
O4 - HKLM\..\Run: [newname] C:\\nwnmff_7.exe
O4 - HKLM\..\RunServices: [reload] C:\WINDOWS\reload.vbs
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [pshower] C:\WINDOWS\system32\pshwr.exe
O4 - HKCU\..\Run: [LoudBase] C:\DOCUME~1\JIACHE~1\APPLIC~1\MULTIT~1\trust iso.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: ¤¤¤å°ì¦W - {35980F6E-A137-4E50-953D-813BB8556899} - C:\WINDOWS\System32\CdnIEHlp.dll
O9 - Extra 'Tools' menuitem: ¤¤¤å°ì¦W - {35980F6E-A137-4E50-953D-813BB8556899} - C:\WINDOWS\System32\CdnIEHlp.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {11111111-1111-1111-1234-123423452345} - http://66.117.38.54/dexCA585.exe
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: Controls Folder - C:\WINDOWS\system32\lvn4095qe.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: VirusStriker Component Manager Service (VSCompManService) - Unknown owner - C:\Program Files\VirusStriker\Bin\VSCMServ.exe (file missing)
O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\mzewhvx.exe (file missing)
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

*Note-I've had HJT for a long time, and recently discovered these forums so I've already used it to deleate stuff (mostly infected files that AVG or Ad-aware SE can't remove)
Post #2
Hi I'm Angelfire777 and it'll be my pleasure to assist you in your problem. Reasearching Hijackthis logs could take sometime so please, be patient while I research a fix for you. Also, I have to let experts check my fixes first before bringing them to you. Please observe these while we work: 1.) Please stick with this thread until we are finished, do not start a new topic here or start a new thread at other forums. Do not worry, We were trained to help and never give up until we get you all fixed up. 2.) Stop if you have questions!! Never proceed if something is unclear to you. We don't want to start all over again. 3.) Avoid downloading other applications or other anti-spyware programs unless you really need to. 4.) Lastly, please be patient and never lose hope. Sometimes, it will take us several tries and posts to get something done. Sit back tight, I'll be back for you!
Post #3
One or more of the identified infections is a backdoor trojan.

This type of infection allows hackers to remotely control your computer, steal critical system information and download and execute files without your knowledge.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever be trusted again. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

However, if you do not have the resources to reinstall your computer and would like me to attempt to clean it, I will be happy to do so.

Should you have any questions, please feel free to ask.

Please let us know what you have decided to do in your next post.

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