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Spyware / Malware / Virus Removal

Can’t get rid of JAVA Virus

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Post #1
Troubleshooting IE
4/29/2006

Internet Explorer has encountered a problem and needs to close. We are sorry for this inconvenience.

Error Report:

AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: shdocvw.dll
ModVer: 6.0.2900.2877 Offset: 0006d01f

· Tried to install IE using the CD for the XP Home SP2.
· Tried to install using the run command: rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\Inf\ie.inf
· Also tried using the following: How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP (Q318378)
http://support.microsoft.com/default.aspx?…b;EN-US;q318378
· I did the following: open Internet Explorer and go to Tools > Internet Options, then click on the Advanced tab. Uncheck the box next to "Enable third party browser extensions", then restart the computer. If the error goes away, it means that you have a third party browser extension (most likely spyware) that is causing the problem.
The error message did go away but the PC runs extremely slow.

I enabled the 3rd party browser and installed booth Ad-Aware SE Professional Edition and Ad-Aware SE.

I still receive the error message and the computer runs very slow.

Please help.


Logfile of HijackThis v1.99.1
Scan saved at 6:04:35 PM, on 4/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe
C:\Program Files\Advanced System Optimizer\adblock.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\MemTurbo30\MemTurbo.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Microsoft Works\MSWorks.exe
C:\WINDOWS\msagent\AgentSvr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\GABRIE~1\LOCALS~1\Temp\Temporary Directory 4 for hijackthis[1].zip\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:2323
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CleanupHelper Class - {6DFD889B-7F81-44C4-BC1F-06A857C01C41} - C:\Program Files\ArmorIE\SX.dll
O2 - BHO: IEPlugin Class - {CF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Advanced System Optimizer\iehelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [CaISSDT] "C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe"
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MoneyStartUp] C:\Program Files\Microsoft Money\System\Money Startup.exe
O4 - HKCU\..\Run: [Systweak Ad and Popup Blocker] "C:\Program Files\Advanced System Optimizer\adblock.exe"
O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo30\MemTurbo.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ArmorIE - {0565CF3E-6070-4272-8EEF-51E5083BE3D9} - C:\Program Files\ArmorIE\SX.dll (HKCU)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1144459183245
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
Post #3
Run online scans

5/1/2006

I was able to run the eTrust AntiVirus Web Scanner successfully but I was not able to run the TrendMicro HouseCall at all. Whenever I tried to launch or start the scan, the page would not load completely. There would also be messages as:
· Page is unavailable
· Page cannot be found.

Sometimes when I surf and open a new window, I would get a blank page with the following message: “host is in the black list”

Please help.

dicin2


Logfile of HijackThis v1.99.1
Scan saved at 1:19:08 PM, on 5/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe
C:\Program Files\Advanced System Optimizer\adblock.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\MemTurbo30\MemTurbo.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Microsoft Works\MSWorks.exe
C:\WINDOWS\msagent\AgentSvr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\GABRIE~1\LOCALS~1\Temp\Temporary Directory 5 for hijackthis[1].zip\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:2323
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O2 - BHO: CleanupHelper Class - {6DFD889B-7F81-44C4-BC1F-06A857C01C41} - C:\Program Files\ArmorIE\SX.dll
O2 - BHO: IEPlugin Class - {CF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Advanced System Optimizer\iehelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [CaISSDT] "C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe"
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MoneyStartUp] C:\Program Files\Microsoft Money\System\Money Startup.exe
O4 - HKCU\..\Run: [Systweak Ad and Popup Blocker] "C:\Program Files\Advanced System Optimizer\adblock.exe"
O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo30\MemTurbo.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ArmorIE - {0565CF3E-6070-4272-8EEF-51E5083BE3D9} - C:\Program Files\ArmorIE\SX.dll (HKCU)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1144459183245
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
Post #4
Close all programs leaving only HijackThis running. Place a check against each of the following,

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)

Click on Fix Checked when finished and exit HijackThis.

Download Ewido Security Suite it is a trial version of the program.
  • Install ewido security suite
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates

Once the updates are installed do the following:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • During some scans with ewido it is finding cases of false positives.
  • You will need to step through the process of cleaning files one-by-one.
  • If ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report.
Save the report .txt file to your desktop.
Now close ewido security suite and post the results here.
With a new hijackthis log.
Post #5
Ewido Security Suite
5/1/2006 9:09 PM

Thanks for your help.

I ran the Ewido Security Suite. I think the IE error message is gone but my PC runs as slow as molasses.
Also, when I turn the computer off or do a restart, I have to do the command twice before the operation takes place.
I had 43 infections after I ran the ESS and removed 42.
The results follows:

5/1/2006 8:03 PM

Results of Ewido Security

———————————————————
ewido anti-malware - Scan report
———————————————————

+ Created on: 8:11:01 PM, 5/1/2006
+ Report-Checksum: 69636671

+ Scan result:

C:\Documents and Settings\Gabriel Stier\Cookies\gabriel stier@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Ignored
C:\Documents and Settings\Gabriel Stier\Local Settings\Temporary Internet Files\Content.IE5\FYKZJP45\new[1].htm -> Not-A-Virus.Constructor.Perl.Msdds.b : Cleaned with backup
C:\Documents and Settings\Gabriel Stier\Cookies\gabriel stier@microsofteup.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Gabriel Stier\Cookies\gabriel [removed][1].txt -> TrackingCookie.Masterstats : Cleaned with backup
C:\Documents and Settings\Gabriel Stier\Cookies\gabriel stier@primediabusiness.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Gabriel Stier\Cookies\gabriel stier@heritagegalleries.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Gabriel Stier\Cookies\gabriel stier@login.tracking101[1].txt -> TrackingCookie.Tracking101 : Cleaned with backup
C:\Documents and Settings\Gabriel Stier\Cookies\gabriel stier@web-stat[2].txt -> TrackingCookie.Web-stat : Cleaned with backup
C:\Documents and Settings\Gabriel Stier\Cookies\gabriel stier@adbrite[1].txt -> TrackingCookie.Adbrite : Cleaned with backup
C:\Documents and Settings\Gabriel Stier\Cookies\gabriel stier@designershoescom.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Gabriel Stier\Cookies\gabriel stier@overture[1].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\Gabriel Stier\Cookies\gabriel [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Gabriel Stier\Cookies\gabriel [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Gabriel Stier\Cookies\gabriel stier@cpvfeed[1].txt -> TrackingCookie.Cpvfeed : Cleaned with backup
C:\Documents and Settings\Gabriel Stier\Cookies\gabriel [removed][1].txt -> TrackingCookie.Epilot : Cleaned with backup
C:\Documents and Settings\Gabriel Stier\Cookies\gabriel [removed][1].txt -> TrackingCookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Gabriel Stier\Cookies\gabriel [removed][2].txt -> TrackingCookie.Enhance : Cleaned with backup
C:\Documents and Settings\Gabriel Stier\Cookies\gabriel stier@yadro[2].txt -> TrackingCookie.Yadro : Cleaned with backup
C:\Recycled\Dc160.txt -> TrackingCookie.Overture : Cleaned with backup
C:\Recycled\Dc163.txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Recycled\Dc164.txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Recycled\Dc165.txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Recycled\Dc176.txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Recycled\Dc197.txt -> TrackingCookie.Overture : Cleaned with backup
C:\Recycled\Dc198.txt -> TrackingCookie.Pointroll : Cleaned with backup
C:\Recycled\Dc199.txt -> TrackingCookie.Overture : Cleaned with backup
C:\Recycled\Dc200.txt -> TrackingCookie.Liveperson : Cleaned with backup
C:\Recycled\Dc258.txt -> TrackingCookie.Pointroll : Cleaned with backup
C:\Recycled\Dc272.txt -> TrackingCookie.Goclick : Cleaned with backup
C:\Recycled\Dc377.txt -> TrackingCookie.Overture : Cleaned with backup
C:\Recycled\Dc381.txt -> TrackingCookie.Pointroll : Cleaned with backup
C:\Recycled\Dc382.txt -> TrackingCookie.Hitbox : Cleaned with backup
C:\Recycled\Dc384.txt -> TrackingCookie.Liveperson : Cleaned with backup
C:\Recycled\Dc390.txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Recycled\Dc454.txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Recycled\Dc459.txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Recycled\Dc460.txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Recycled\Dc462.txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Recycled\Dc19.txt -> TrackingCookie.Overture : Cleaned with backup
C:\Recycled\Dc25.txt -> TrackingCookie.Overture : Cleaned with backup
C:\Recycled\Dc30.txt -> TrackingCookie.Pointroll : Cleaned with backup
C:\Recycled\Dc532.txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Recycled\Dc534.txt -> TrackingCookie.Clickzs : Cleaned with backup


::Report End

Logfile of HijackThis v1.99.1
Scan saved at 9:20:28 PM, on 5/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe
C:\Program Files\Advanced System Optimizer\adblock.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\MemTurbo30\MemTurbo.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Microsoft Works\MSWorks.exe
C:\WINDOWS\msagent\AgentSvr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\GABRIE~1\LOCALS~1\Temp\Temporary Directory 7 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:2323
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CleanupHelper Class - {6DFD889B-7F81-44C4-BC1F-06A857C01C41} - C:\Program Files\ArmorIE\SX.dll
O2 - BHO: IEPlugin Class - {CF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Advanced System Optimizer\iehelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [CaISSDT] "C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe"
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MoneyStartUp] C:\Program Files\Microsoft Money\System\Money Startup.exe
O4 - HKCU\..\Run: [Systweak Ad and Popup Blocker] "C:\Program Files\Advanced System Optimizer\adblock.exe"
O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo30\MemTurbo.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ArmorIE - {0565CF3E-6070-4272-8EEF-51E5083BE3D9} - C:\Program Files\ArmorIE\SX.dll (HKCU)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1144459183245
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe


Thanks for your help, dicin2
Post #6
Spybot S&D lets you kill the 04's, the startups. Start Spybot click mode at the top left,
make sure that advanced mode is checked. Then click on tools on the lower left.
Then system startup, to the right is a double arrow bar click it to expand.
Now clicking on a value you will get a description of the command line. Removing the green
check mark will stop the startup, should you decide that you need or want it back just
replace the check mark. Restarting your PC will complete the change.
Remove the check marks from the ones listed below.

O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MoneyStartUp] C:\Program Files\Microsoft Money\System\Money Startup.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

You may also remove Ewido Security Suite.
And update windows to SP2.

One of the best features of Windows XP is the System Restore option,
however if a virus infects a computer with this operating system the virus can be backed up
in the System Restore folder. Therefore, clearing the restore points is necessary after a virus removal.

To reset your restore points, please note that you will need to log into your computer with an account
which has full administrator access. You will know if the account has administrator access because
you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

To help keep your PC clean follow the recommendations in Tony Klein's article
So how did I get infected in the first place?
Post #7
Troubleshooting 05-02-Pt2

I completed the instructions in the last post and the computer is still running slow. I tried to re-install the XP Home SP2 OPS but it won’t load. I received 2 error messages for Windows Setup:
1. The option to upgrade will not be available at this time because setup was unable to load the file E:\i386\WINNTUPG\NETUPGRD.DLL. % 1 is not a valid WIN 32 application.
2. Setup cannot continue because upgrade functionality is disable and your copy of Windows XP only allows upgrades.

In the past, I don’t believe that I had a problem re-installing.
Please help.

5/2/2006 11:11 AM

05-02-06



Logfile of HijackThis v1.99.1
Scan saved at 11:10:00 AM, on 5/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe
C:\Program Files\Advanced System Optimizer\adblock.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\MemTurbo30\MemTurbo.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Microsoft Works\MSWorks.exe
C:\WINDOWS\msagent\AgentSvr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\GABRIE~1\LOCALS~1\Temp\Temporary Directory 8 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:2323
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CleanupHelper Class - {6DFD889B-7F81-44C4-BC1F-06A857C01C41} - C:\Program Files\ArmorIE\SX.dll
O2 - BHO: IEPlugin Class - {CF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Advanced System Optimizer\iehelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [CaISSDT] "C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe"
O4 - HKCU\..\Run: [Systweak Ad and Popup Blocker] "C:\Program Files\Advanced System Optimizer\adblock.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo30\MemTurbo.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk.disabled
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ArmorIE - {0565CF3E-6070-4272-8EEF-51E5083BE3D9} - C:\Program Files\ArmorIE\SX.dll (HKCU)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1144459183245
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
Post #8
Click start > control panel > user accounts > change the way users log on or off > uncheck fast user switching > restart you computor.

Download, unzip and run 'RootkitRevealer' from Sysinternals:
http://www.sysinternals.com/Utilities/RootkitRevealer.html
Once the program has started, press Scan and let it run.
When the scan is done, use 'File > Save' to place the logfile in a convenient location (such as the desktop). The default filename will be 'RootkitReveal.txt'.

Save your Log File
Copy/Paste the contecnts of that logfile into your next reply

NOT touch the PC at ALL for Whatever reason/s until it has 100% completed its scan, or attempted scan in case of some error etc !

That way you should have a much simpler and clearer log file in which to peruse and evaluate.
Post #9
RootkitRevealer I wasn’t able to save the results as you suggested but this is the result of the scan. I hope this is what you wanted? Scan complete: 1 discrepancy found Path: C:\WINDOWS\Prefet… Timestamp: 5/2/2006 5:3… Size: 20.83 KB Description: Hidden from Windows API.
Post #10
Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Then post another hijackthis log.
Post #11
When I run eZTrust AntiVirus I get (2) Java/ Shinwow AT and (9) Java/Byte Verify! Eploit


[*]I ran Spybot S&D

[*]AD-Aware SE Professioal

[*]Ewido

[*]Spy Sweep

[*]Spyblaster


Only Spy Sweep found harmful coolies and I was able to delete them.

The original virus, I can't get rid of. Please help. And how do I prevent this from happening again?

Note Pad:


Logfile of HijackThis v1.99.1
Scan saved at 8:20:38 PM, on 6/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Advanced System Optimizer\adblock.exe
C:\PROGRA~1\LAVASOFT\AD-AWA~1\Ad-Watch.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\MemTurbo30\MemTurbo.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\GABRIE~1\LOCALS~1\Temp\Temporary Directory 3 for hijackthis[1].zip\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:2323
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CleanupHelper Class - {6DFD889B-7F81-44C4-BC1F-06A857C01C41} - C:\Program Files\ArmorIE\SX.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: IEPlugin Class - {CF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Advanced System Optimizer\iehelper.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [CaISSDT] "C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKCU\..\Run: [Systweak Ad and Popup Blocker] "C:\Program Files\Advanced System Optimizer\adblock.exe"
O4 - HKCU\..\Run: [AWMON] "C:\PROGRA~1\LAVASOFT\AD-AWA~1\Ad-Watch.exe"
O4 - HKCU\..\Run: [MoneyStartUp] C:\Program Files\Microsoft Money\System\Money Startup.exe
O4 - Startup: BitTorrent.lnk = C:\Program Files\BitTorrent\bittorrent.exe
O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo30\MemTurbo.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Microsoft Office.lnk.disabled
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ArmorIE - {0565CF3E-6070-4272-8EEF-51E5083BE3D9} - C:\Program Files\ArmorIE\SX.dll (HKCU)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1144459183245
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/35/install/gtdownde.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
Post #12
· PC responds slowly. · Lose some pages or windows when opened. The new window won’t stay open after selected. · Perform several (free) anti virus scans and still have JAVA/BYTE Verify!exploit And JAVA/SHINWOW.N after performing eTrust Ez Antivirus. Scans used: · Registry Cleaner and Fixer · Spyware and Detector · Spybot S&D · Ad-Ware SE Professional · Ewido anti spyware · Spyware Blaster · Trend Micro Anti-Spyware I perform the necessary deletions or fixes required by each anti virus program.
Post #13
dicin2

Sorry for the delay little eagle has been called away for work, and I will be assisting you

First You are running Hijackthis from a temp location. Hijackthis creates backup file which could easily be erased or lost in a temp location

PleaseCreate a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C:
then right click and select New then Folder and name it HJT.
Then Re run Hijackthis and post a fresh Hijackthis log

thanks bamajim
In Training at MalWare Removal University - A Cooperative Effort with TomCoyote Classroom
Post #14
bamajim,

I ran the 2 Anti Virus S/W and now include a HJT from a folder created on the C drive.
Why is it, if I wait a day or so, the hot link that is e-mailed to me brings me to a different page that is not mine? Why dose it change? I used a short cut that I made because of that..
Thanks, bamajim


Logfile of HijackThis v1.99.1
Scan saved at 12:30:03 PM, on 8/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\Advanced System Optimizer\adblock.exe
C:\PROGRA~1\LAVASOFT\AD-AWA~1\Ad-Watch.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\MemTurbo30\MemTurbo.exe
C:\HJT\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:2323
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: CleanupHelper Class - {6DFD889B-7F81-44C4-BC1F-06A857C01C41} - C:\Program Files\ArmorIE\SX.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: IEPlugin Class - {CF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Advanced System Optimizer\iehelper.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [CaISSDT] "C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe"
O4 - HKCU\..\Run: [Systweak Ad and Popup Blocker] "C:\Program Files\Advanced System Optimizer\adblock.exe"
O4 - HKCU\..\Run: [MoneyStartUp] C:\Program Files\Microsoft Money\System\Money Startup.exe
O4 - HKCU\..\Run: [AWMON] "C:\PROGRA~1\LAVASOFT\AD-AWA~1\Ad-Watch.exe"
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo30\MemTurbo.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Microsoft Office.lnk.disabled
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ArmorIE - {0565CF3E-6070-4272-8EEF-51E5083BE3D9} - C:\Program Files\ArmorIE\SX.dll (HKCU)
O15 - Trusted Zone: http://housecall65.trendmicro.com
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1144459183245
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/35/install/gtdownde.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
Post #15 last edited
dicin2

Sorry for the delay in responding. To answer your question about the email link; I'm not sure but I did notice you had a couple of different threads, and one in "Older than 5 Days"

To avoid confusion try to keep all of your responses in this thread. It will help us both. Thanks

I've noticed that you have been having trouble completing online scans.

First We need to temporarily disable some programs that may interfere with what we are trying to find and fix

We are also going to turn of the eTrust firewall, because it has been known to cause problems with online scans

I Disable SpywareGuard: Right click the running icon of Spywareguard located in the icon tray, it will open the program.
Then go to Menu->>file->> exit.
Then confirm the program is closed.
II We need to temporarily disable the Real-time Protection on Windows Defender
  • Open Windows Defender
  • Click Tools => Options
  • Scroll down and uncheck Use real-time protection (recommended).
  • Click Save
  • Close Windows Defender
After all of the fixes are complete it is very important that you enable Real-time Protection again.

III Disable Ewido background guardOnce the program starts You will be at the Status menu
Under "Your computers Security"
Click change status on Resident shield to inactive
Close Ewido
IV This to Disable AdWatch Open AdAware SE.
Go to AdWatch User Interface.
Go to Tools and Preferences.
At the bottom of the screen you will see 2 options Active and Automatic.
Active: This will turn Ad-Watch On\Off without closing it
Automatic: Suspicious activity will be blocked automatically
Uncheck both options. You can enable these after resolving your problem.
V To reconfigure eTrustRt Click on the eTrust Personal Firewall in the lower icon tray
Left Click "Shutdown eTrust Personal Firewall
"Yes" to confirm
Please see the note below regarding the eTrust firewall
Next Open Taskmanger (Rt Click a blank spot on your lower toolbar->>Taaskmanger)
Locateadblock.exe
Hilite->>Rt Click->>Select end task
Close Taskmanger

Next Run an online virus scan called Kaspersky1. Click on "Kaspersky Online Scanner"
2. A new smaller window will pop up. Press on "Accept". After reading the contents.
3. Now Kaspersky will update the anti-virus database. Let it run.
4. Click on "Next"->>"Scan Settings", and make sure the database is set to "extended". And check both the scan options. Then click OK.
5. Then click on "My Computer". And the scan will start.
6. Once finished, save a log as ".txt" to the desktop.
Copy and post the results of the Kaspersky Online scan
As soon as the scan is finished Re enable your eTrust Firewall, even before you post the results

thanks bamajim
In Training at MalWare Removal University - A Cooperative Effort with TomCoyote Classroom

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