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Spyware / Malware / Virus Removal

Computer slow. trojans W32*.*, Winantivirus, Vundo

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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i have had vundo, i think i got rid of it using vundofix.exe i had winantivirus (or similar) and got rid of it i had a couple of w32trojans, which were all let in by one i inadvertently let in i have: avast spybot ewido hijackthis smitfraudfix ad aware SE vundofix.exe i have run everything a number of times, i have killed system restore, and with the exception of wiping my computer down with rubbing alcohol, tried everything to clean it up, no luck, i am still very slow, and i worry that there is something on here that is still infected. sincerely
Thanks for sending your information. We are sorry for the delay in responding. The volunteers here are swamped and unfortunately not all logs get answered as quickly as we'd like.

If you still need help with your problem, please run Hijack This again. Scan and copy the log, then post it here, in this topic . We do need to see a current logfile.

Please provide a description of the problem.

Please do not edit your Hijack This log. We need to see the entire logfile, with no revisions. If anything is disabled using MSCONFIG, please enable all, before scanning with Hijack This.


Please use the [external image: Posted Image] button to reply.
Here's my Hijackthis log. thank you very much for getting around to me!
Oh all the best to you guys, you're doing one hell of a job

Logfile of HijackThis v1.99.1
Scan saved at 13:08:25, on 29/07/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
d:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\acer\epm\epm-dm.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\Program Files\Office Mouse\moffice.exe
C:\Program Files\acer\eRecovery\Monitor.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\Office Mouse\MOUSE32A.EXE
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
D:\Program Files\SPYWAREfighter\spfprc.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\FREEDO~1\fdm.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Hartmann\Desktop\hijackthis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.wits.ac.za:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 146.141.* ; *.wits.ac.za
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Täglich
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {44DA6621-C0ED-4915-9C11-1DFF8231F748} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O2 - BHO: (no name) - {8A06AD51-DC7F-4811-9EA5-44277D57C6B8} - (no file)
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Windows\System32\Check.exe
O4 - HKLM\..\Run: [ProxyServer] c:\Proxy\Fetch.exe
O4 - HKLM\..\Run: [mouseElf] C:\PROGRA~1\SCROLL~1\MouseElf.EXE
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Office Mouse\moffice.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [spywarefighterguard] D:\Program Files\SPYWAREfighter\spfprc.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [!ewido] "D:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Screen Saver Control.lnk.disabled
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: Download all by Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download by Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: Download selected by Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download web site by Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: cfgmngr32 - C:\WINDOWS\g5860453.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: jkhhe - C:\WINDOWS\
O20 - Winlogon Notify: winkve32 - winkve32.dll (file missing)
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - d:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
Hi ALberto:

Please print, or copy and paste this text into a Notepad file and place it on your desktop, to review as you work. Please proceed with this fix in the order provided below.

If your System Restore is still turned off, please turn it back on and set a fresh restore point.
We will clear SR again, after we have finished, but it is important to have at least one good restore point to go back to, in the event of a system failure.


Please set your system to show all files; please see here if you're unsure how to do this.

Close all windows and browsers, leaving only HijackThis running.

Place a check beside each of these entries listed below, if still present.

O2 - BHO: (no name) - {44DA6621-C0ED-4915-9C11-1DFF8231F748} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O2 - BHO: (no name) - {8A06AD51-DC7F-4811-9EA5-44277D57C6B8} - (no file)
O20 - Winlogon Notify: cfgmngr32 - C:\WINDOWS\g5860453.dll (file missing)
O20 - Winlogon Notify: jkhhe - C:\WINDOWS\
O20 - Winlogon Notify: winkve32 - winkve32.dll (file missing)

The following are OPTIONAL fixes: Please use caution.
If you are not using a proxy server the following can be fixed with HJT. If you do not know, please contact your Internet Service Provider and discuss the following entries with them, before taking any action on them. Failure to do so may cause the loss of your Internet connection.

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.wits.ac.za:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 146.141.* ; *.wits.ac.za
O4 - HKLM\..\Run: [ProxyServer] c:\Proxy\Fetch.exe

Click on Fix Checked when finished and exit HijackThis.


Reboot into Safe Mode: see here if you are not sure how to do this.

Using Windows Explorer, locate the following files/folders shown DARK and delete them, if still present:

C:\WINDOWS\g5860453.dll

Please perform a search for the following files shown DARK and delete all instances. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

winkve32 - winkve32.dll

Exit Explorer, enable hidden files and reboot.

If you were unable to delete any of the files, then please follow these additional instructions:
Download Pocket Killbox and unzip it; save it to your Desktop.
Run it, and click the radio button that says Delete a file on reboot. For each of the files you could not delete, paste them one at a time into the full path of file to delete box and click the red circle with a white cross in it.
The program will ask you if you want to reboot; say No each time until the last one has been pasted in whereupon you should answer Yes.
Let the system reboot.

Click on Fix Checked when finished and exit HijackThis.

Please run Hijack This again. Scan and copy the log, then post it into this topic.

Please advise if any problems remain.

Please use the [external image: Posted Image] button to reply.
i did all as you told me to, and below is the most recent hijackthis log file, thanks

Logfile of HijackThis v1.99.1
Scan saved at 00:11:00, on 30/07/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\acer\epm\epm-dm.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\Program Files\Office Mouse\moffice.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Office Mouse\MOUSE32A.EXE
C:\Program Files\acer\eRecovery\Monitor.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
D:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Documents and Settings\Hartmann\Desktop\hijackthis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.wits.ac.za:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 146.141.* ; *.wits.ac.za
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Täglich
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Windows\System32\Check.exe
O4 - HKLM\..\Run: [ProxyServer] c:\Proxy\Fetch.exe
O4 - HKLM\..\Run: [mouseElf] C:\PROGRA~1\SCROLL~1\MouseElf.EXE
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Office Mouse\moffice.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [spywarefighterguard] D:\Program Files\SPYWAREfighter\spfprc.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Screen Saver Control.lnk.disabled
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: Download all by Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download by Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: Download selected by Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download web site by Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - d:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
Hi ALberto. You're welcome.

Spyware Fighter has not yet been evaluated, so we have no recommendation concerning this program.

Your Hijack This log looks to be clean.
If there are no continuing problems, I suggest the following.

One of the best features of Windows XP is the System Restore option, however if Malware infects a computer with this operating system the Malware can be backed up in the System Restore folder. Therefore, clearing the restore points is necessary after a virus removal.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(winXP)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.

    Download the new Ad-Aware SE version, and follow the instructions on how to do a full scan: http://forums.spywareinfo.com/index.php?showtopic=11150
    -reboot after using Ad-Aware SE. Also while there get the VX2 plugin and follow the instructions to run it also.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
    MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
    Google Toolbar <= Get the free google toolbar to help stop pop up windows.

    * Clean your Cache and Cookies in IE:
    Close all instances of Outlook Express and Internet Explorer
    Go to Control Panel > Internet Options > General tab
    Click the "Delete Cookies" button
    Next to it, Click the "Delete Files" button
    When prompted, place a check in: "Delete all offline content", click OK

    * Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):

    Go to Tools > Options.
    Click Privacy in the menu on the left side of the Options window.
    Click the Clear button located to the right of each option (History, Cookies, Cache).
    Click OK to close the Options window
    Alternatively, you can clear all information stored while browsing by clicking Clear All.
    A confirmation dialog box will be shown before clearing the information.
    * Clean other Temporary files + Recycle bin

    Go to start > run and type: cleanmgr and click ok.
    Let it scan your system for files to remove.
    Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
    Press OK to remove them.

    If you are not using an alternate browser to Internet Explorer, I suggest trying the Firefox browser. It is much safer than IE. Be sure to have a look at the Extensions available for it and get those you need, or want.
    Please use the following link to download the Firefox browser.
    http://www.mozilla.org/

    And also see TonyKlein's good advice
    http://castlecops.com/postlite7736-.html
    So how did I get infected in the first place?

    Safe surfing. :wavey:
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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