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Spyware / Malware / Virus Removal

WinAntivirus Pro 2006

3 min read

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Post #1
Hijack Log

Logfile of HijackThis v1.99.1
Scan saved at 2:11:21 AM, on 7/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\AOL\1149803736\ee\services\sscFirewallPlugin\ver1_205_1_1\aolavupd.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\AOL\1149803736\ee\AOLSoftware.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\mcafee.com\antivirus\oasclnt.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
c:\program files\common files\aol\1149803736\ee\services\sscAntiSpywarePlugin\ver1_205_1_1\AOLSP Scheduler.exe
c:\program files\common files\aol\1149803736\ee\aolssc.exe
C:\Documents and Settings\Dadoo\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
F2 - REG:system.ini: UserInit=userinit.exe
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1149803736\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [sscRun] C:\Program Files\Common Files\AOL\1149803736\ee\services\sscFirewallPlugin\ver1_205_1_1\SSCRun.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\mcafee.com\antivirus\oasclnt.exe
O4 - HKLM\..\Run: [EmailScan] C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
O4 - HKLM\..\Run: [MPFExe] C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1152996098843
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: policies - C:\WINDOWS\system32\h20qlcd51f0.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Antivirus Update Service (aolavupd) - America Online - C:\Program Files\Common Files\AOL\1149803736\ee\services\sscFirewallPlugin\ver1_205_1_1\aolavupd.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\Program Files\mcafee.com\personal firewall\MPFService.exe
O23 - Service: Remote Procedure Call Service (RPCS) - Unknown owner - C:\WINDOWS\rcss.exe (file missing)
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe



Ewido Log

———————————————————
ewido anti-spyware - Scan Report
———————————————————

+ Created at: 2:02:43 AM 7/19/2006

+ Scan result:



C:\WINDOWS\system32\mgiwave.dll -> Adware.Look2Me : Cleaned with backup (quarantined).
[848] C:\WINDOWS\system32\cbyptsvc.dll -> Adware.Look2Me : Error during cleaning.
[928] C:\WINDOWS\system32\cbyptsvc.dll -> Adware.Look2Me : Error during cleaning.
C:\Documents and Settings\Dadoo\Local Settings\Temp\Cookies\dadoo@2o7[2].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Dadoo\Local Settings\Temp\Cookies\dadoo@cpvfeed[1].txt -> TrackingCookie.Cpvfeed : Cleaned.
C:\Documents and Settings\Dadoo\Local Settings\Temp\Cookies\dadoo@findwhat[1].txt -> TrackingCookie.Findwhat : Cleaned.
C:\Documents and Settings\Dadoo\Local Settings\Temp\Cookies\[removed][1].txt -> TrackingCookie.Liveperson : Cleaned.
C:\Documents and Settings\Dadoo\Local Settings\Temp\Cookies\dadoo@zedo[1].txt -> TrackingCookie.Zedo : Cleaned.


::Report end

Thank you
Post #2
Hello gringoloco :D

Welcome to the forum, you have a few issues going on that we need to fix.


* Click on My Computer
* Then on your C: Drive
* Then to Tools/ Folder Options/ View
* Choose the radio button to Show Hidden Files and Folders
* Take the checkmark out of Hide Extensions for Known File Types
* Then Apply/ OK





* Go to Start> Run and type in services.msc.
* When the window opens, scroll down and look for Remote Procedure Call Service
* Doubleclick on that service to open it.
* Then click on Stop Service
* Then change the Startup Type to Disabled.
* Close out the program.



* Open HJT > Misc Tools> Delete an NT Service

RPCS

* Copy the service in the Quote Box and paste it in.
* Click OK.
* Close out HJT.
* Reboot your computer


Open HJT Scan Only, close your browser and all open windows, check these items and click on Fix Checked.

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant

O20 - Winlogon Notify: policies - C:\WINDOWS\system32\h20qlcd51f0.dll

O23 - Service: Remote Procedure Call Service (RPCS) - Unknown owner - C:\WINDOWS\rcss.exe (file missing)



Download Killbox to your desktop.
Pocket Killbox
* Copy all the files all at once in the quote box by highlighting them and pressing Ctrl C

C:\WINDOWS\rcss.exe
C:\WINDOWS\system32\cbyptsvc.dll
C:\WINDOWS\system32\h20qlcd51f0.dll

* Check Delete on Reboot
* Check End Explorer Shell while Killing File
* Click on All Files
* Click on File > Paste from Clipboard
* Click the Red Circle with the White X.
* It will ask you to confirm > Say Yes
* It will ask you to reboot > Say Yes



Lets run a system cleaner to clean out all the left over garbage.


This will by default install the Yahoo Toolbar, you can remove it via the Add-Remove Programs in the Control Panel if you wish.
Download and Install CCleaner
* Click on Run Cleaner
Tutorial for CCleaner


Post a new HJT log and let me know how your system is running now.

Ken :D
Post #3
I had a problem with Killbox. It would not take the copy/paste of the three files. I was able to locate them individually and run Killbox.

Upon reboot I still had Firefox windows popping up.

I re-ran Ad-Aware and SpyBot. They both found and removed some files. I then rebooted in safe mode and ran Ewido. Here is the log file from that

———————————————————
ewido anti-spyware - Scan Report
———————————————————

+ Created at: 9:06:24 PM 7/21/2006

+ Scan result:



C:\WINDOWS\system32\k4620ejoehoc0.dll -> Adware.Look2Me : Cleaned with backup (quarantined).
C:\WINDOWS\system32\kt68l7ju1.dll -> Adware.Look2Me : Cleaned with backup (quarantined).
C:\WINDOWS\system32\s0rsla971d.dll -> Adware.Look2Me : Cleaned with backup (quarantined).
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\45UJWLYN\nwnmac_6[1].exe -> Downloader.VB.ada : Cleaned with backup (quarantined).
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\ODER4H6J\kybrdac_6[1].exe -> Downloader.VB.ada : Cleaned with backup (quarantined).
C:\kybrdac_6.exe -> Downloader.VB.ada : Cleaned with backup (quarantined).
C:\nwnmac_6.exe -> Downloader.VB.ada : Cleaned with backup (quarantined).
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\KXABCPEF\drsmartload849a[1].exe -> Hijacker.VB.fg : Cleaned with backup (quarantined).
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\ODER4H6J\drsmartload45a[1].exe -> Hijacker.VB.fg : Cleaned with backup (quarantined).
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\ODER4H6J\drsmartload46a[1].exe -> Hijacker.VB.fg : Cleaned with backup (quarantined).
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\KXABCPEF\dfndrac_6[1].exe -> Hijacker.VB.nh : Cleaned with backup (quarantined).
C:\dfndrac_6.exe -> Hijacker.VB.nh : Cleaned with backup (quarantined).
C:\Documents and Settings\Christina\Local Settings\Temp\Temporary Internet Files\Content.IE5\8DYR4XEN\xp-cydoor-728[1].swf -> Not-A-Virus.Hoax.SWF.Alerter.a : Ignored.
C:\Documents and Settings\Christina\Local Settings\Temporary Internet Files\Content.IE5\HT1XQVGX\xp-cydoor-728[1].swf -> Not-A-Virus.Hoax.SWF.Alerter.a : Ignored.


::Report end


The big difference this run was there were no notices that the programs could not remove anything.

I booted normally and ran HJT- here is the log for that scan.

Logfile of HijackThis v1.99.1
Scan saved at 9:38:12 PM, on 7/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\AOL\1149803736\ee\AOLSoftware.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\mcafee.com\antivirus\oasclnt.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\Common Files\AOL\1149803736\ee\services\sscFirewallPlugin\ver1_205_1_1\aolavupd.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\program files\common files\aol\1149803736\ee\services\sscAntiSpywarePlugin\ver1_205_1_1\AOLSP Scheduler.exe
c:\program files\common files\aol\1149803736\ee\aolssc.exe
C:\Documents and Settings\Dadoo\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
F2 - REG:system.ini: UserInit=userinit.exe
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1149803736\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [sscRun] C:\Program Files\Common Files\AOL\1149803736\ee\services\sscFirewallPlugin\ver1_205_1_1\SSCRun.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\mcafee.com\antivirus\oasclnt.exe
O4 - HKLM\..\Run: [EmailScan] C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
O4 - HKLM\..\Run: [MPFExe] C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1152996098843
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Antivirus Update Service (aolavupd) - America Online - C:\Program Files\Common Files\AOL\1149803736\ee\services\sscFirewallPlugin\ver1_205_1_1\aolavupd.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\Program Files\mcafee.com\personal firewall\MPFService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

The computer seems to be behaving correctly. Do you see anything else?

Thank you for your assistance.

I'm going to go read the "How to prevent this" notes.
Post #4
gringoloco,

You can go to the Add Remove programs in the Control Panel and uninstall Viewmanager. Its not malicious but it installs without your knowledge or consent.

Then remove these entries.

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe



Are you saying that when you start Firefox that you are getting a bunch of popups ???

Your log looks ok, but if we are getting those popups there is another program we can run to see if anything is hidden.

When we deem that you are clean, I have a bunch of free tools for you to help keep you more secure on the internet.

Ken :D
Post #5
The system seems to be running correctly. Thank you for the tip about Viewmanager I have created a new restor point after removing viewmanager. Hopefully, I won't run into this again. I have Ad-aware and spybot. What other tools do you reccomend?
Post #6
gringoloco,

Glad things are well :thumbup:



Here are some free programs and tips for keeping your system up to date, and to help keep all the riff raff out of your system.

Be sure to follow the instructions for System Restore because everything we removed is backed up in that program and if you ever use it to revert your system to an earlier date, you can reinfect your self all over again.


Download and Install CCleaner
* Click on Run Cleaner
* Run the Issues Scan < When it asks you to backup the Registry..Say Yes
Tutorial for CCleaner


Now that your clean, we need to erase all possible older infected files that may still be lurking on your system.
* Clean out your TEMP FILES
* This procedure should be run from SAFEMODE for better results.

To Enter SAFEMODE

* Go to START/ SHUT OF YOUR COMPUTER/ RESTART
* As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly, this will bring up a menu.
* Use the UP AND DOWN ARROW KEYS to scroll up to SAFEMODE
* Then press the ENTER KEY ON YOUR KEYBOARD

* Go to My Computer/ C: Drive/ Documents and Settings/ Every User on this Computer Local Settings
and delete all the contents of the Temp Folder and the Temporary Internet Files Folder <–Just the contents, not the folder itself.

* Go to My Computer/ C:/ Windows/ Temp and delete all the contents of the Temp Folder <– But not the temp folder itself.

* Go to My Computer/ C:/ Windows/ Prefetch and remove all the contents of the Prefetch Folder. <–But not the Prefetch folder itself.


NOW RE-BOOT NORMALLY


* Open INTERNET EXPLORER
* Click on the TOOLS MENU
* Then INTERNET OPTIONS
* At the GENERAL TAB (which should be the first tab you are currently on),
* click on the DELETE FILES BUTTON and put a checkmark in DELETE ALL OFFLINE CONTENT.
* Then press the OK BUTTON . This may take quite a while, so do not be alarmed with how long it takes.
* When it is done, your Temporary Internet Files will now be deleted.

Now Empty your Recycle Bin

System Restore makes regular backups of all your settings, if you ever had to use this program to restore your
system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points

Turn off System Restore.

* Right-click My Computer.
* Click Properties.
* Click the System Restore tab.
* Check Turn off System Restore on all Drives.
* Click Apply, and then click OK.

Reboot your System

Turn ON System Restore.

* Right-click My Computer.
* ClickProperties.
* Click the System Restore tab.
* UN-Check Turn off System Restore on all Drives.
* Click Apply, and then click OK.

* Go to Start/ Control Panel/ Performance and Maintenance/ System Restore/ Create a New Restore Point
You can name the restore point anything you like, something that you can remember, You will have to be in Catagory View to see this

* Make sure that your ANTI-VIRUS SOFTWARE is up to date and run a full scan at least once aweek.

* Here are Free Anti-Virus Programs if you need one. Just install one because with AV software…MORE IS NOT BETTER.

AVG Free Edition
AntVir Personal Edition


* Spybot Search and Destroy 1.4
Check for Updates/ Immunize and run a Full System Scan on a regular basis.

* Ad-Aware SE Personal 1.06
Check for Updates and run a Full System Scan on a regular basis.

* Spyware Blaster It will prevent most spyware from ever being installed.

* Spyware Guard It offers realtime protection from spyware installation attempts.

* Win Patrol This program will warn you when any changes are being made to your system and
give you the option to deny the change.

* IE- Spyad IE-Spyad places over 4000 web sites and domains
in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed,
although you will still be able to connect to the sites.

* Firefox Browser
It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use
them both. When it asks you if you want it to be your default browser, say NO and take the checkmark out of the box to ask you again. After you use this
for awhile, you will want to make it your default.

* Thunderbird Mail There companion mail program was highly favored in PCWorld Magazine,
this has a good spam filter and is more secure than Outlook Express.

* Zone Alarm Here is a free Firewall from Zone Labs, I wouldn't
access the internet without it.

* WINDOWS UPDATES - Enable Automatic Updates
Right click on MY COMPUTER/Click on PROPERTIES/ AUTOMATIC UPDATES and put a mark in the radio button
DOWNLOAD UPDATES FOR ME BUT LET ME CHOOSE WHEN TO INSTALL THEM.

* Go to START/ CONTROL PANEL> PERFORMANCE AND MAINTENANCE> REARRANGE ITEMS ON YOUR HARD DISK TO MAKE PROGRAMS RUN FASTER
This is the Windows Disk Defragger, run this maybe once or twice a month to keep your system running good. The first time you run it, it may take awhile.


Thanks for stopping by Tom Coyote , I'm glad I was able to help you.
Post #7
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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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