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Need help with Popups

5 min read

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Post #1
I'm having trouble with popups. Any help will be appreciated. Here's my hijackthis.log file:

Logfile of HijackThis v1.99.1
Scan saved at 6:22:16 AM, on 7/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Marty\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=552…cid={SUB_CLCID}
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll
O2 - BHO: (no name) - {de4c112b-7b69-4a00-a104-c7fb0287741a} - C:\WINDOWS\system32\ASRe-1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15009/CTSUEng.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5763F8E8-0DD7-4A0F-ADB0-9F64C8F2C349} (Pixami/Snapfish Upload UI Control) - http://www.snapfish.com/SnapfishUploader.cab
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.sidestep.com/get/k00719/sb028.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://firstamres.webex.com/client/v_myweb…bex/ieatgpc.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
O16 - DPF: {F48A92E0-2D78-4EFE-B1C3-F0FAF3CCE618} - http://realtime.barchart.com/cabs/2004_40/BarchartX.CAB
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15010/CTPID.cab
O18 - Protocol: x-atng - {7E8717B0-D862-11D5-8C9E-00010304F989} - C:\Program Files\Fidelity Investments\Fidelity Active Trader\System\atngprot.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: ASRe-1 - C:\WINDOWS\SYSTEM32\ASRe-1.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
Post #2
Welcome to the forum :wavey:

Do you know what this file might be associated with?

O2 - BHO: (no name) - {de4c112b-7b69-4a00-a104-c7fb0287741a} - C:\WINDOWS\system32\ASRe-1.dll

O20 - Winlogon Notify: ASRe-1 - C:\WINDOWS\SYSTEM32\ASRe-1.dll

:unsure:

I can find no info on it.

If you do not know what it is please do this:

Please go to these free online file checkers:

Kaspersky Online File Scanner

Jotti Online File Scanner

VirusTotal Online File Scanner

And submit this file for a virus scan:

C:\WINDOWS\SYSTEM32\ASRe-1.dll

Let me know the results.

You don't have to try all three. If it comes back as "infected", you can stop there.
:)
Post #3
Thanks for your quick response! I checked the file and it is infected. Here are the results: Scanned file: ASRe-1.dll - Infected ASRe-1.dll - infected by Trojan-Downloader.Win32.ConHook.aa
Post #4
That's what I thought, but I wanted to be sure.
:) :thumbup:

Download Killbox from here:

Killbox.zip © Option^Explicit

Unzip it, but don't run it yet.

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Do a systen scan only".
Then "check" the box to the left of these item(s):

R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com

O2 - BHO: (no name) - {de4c112b-7b69-4a00-a104-c7fb0287741a} - C:\WINDOWS\system32\ASRe-1.dll

O20 - Winlogon Notify: ASRe-1 - C:\WINDOWS\SYSTEM32\ASRe-1.dll

Then click "Fix checked" & close Hijack This!

Now, run Killbox.

In Killbox select "Delete on Reboot".

Paste the next line into the "Full Path of File to Delete" text box.

C:\WINDOWS\SYSTEM32\ASRe-1.dll

Click the red dot with the white X in it, in the upper right of Killbox, then click "Yes", and "Yes" again.

The machine will reboot.

After the machine reboots, "copy/paste" a new HijackThis! log file into this thread. :)
Post #5
Thanks for your help. Here's the new HijackThis Log file:

Logfile of HijackThis v1.99.1
Scan saved at 10:38:50 AM, on 7/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\acrobat_sl.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Marty\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=552…cid={SUB_CLCID}
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll
O2 - BHO: (no name) - {de4c112b-7b69-4a00-a104-c7fb0287741a} - C:\WINDOWS\system32\ASRe-1.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Iomega Automatic Backup Pro] "C:\Program Files\Iomega\Automatic Backup Pro\LiveSystem.exe" -s
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15009/CTSUEng.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5763F8E8-0DD7-4A0F-ADB0-9F64C8F2C349} (Pixami/Snapfish Upload UI Control) - http://www.snapfish.com/SnapfishUploader.cab
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.sidestep.com/get/k00719/sb028.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://firstamres.webex.com/client/v_myweb…bex/ieatgpc.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
O16 - DPF: {F48A92E0-2D78-4EFE-B1C3-F0FAF3CCE618} - http://realtime.barchart.com/cabs/2004_40/BarchartX.CAB
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15010/CTPID.cab
O18 - Protocol: x-atng - {7E8717B0-D862-11D5-8C9E-00010304F989} - C:\Program Files\Fidelity Investments\Fidelity Active Trader\System\atngprot.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: ASRe-1 - ASRe-1.dll (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
Post #6
Great. :thumbup:

Just a little "tidying up"….

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Do a systen scan only".
Then "check" the box to the left of these item(s):

O2 - BHO: (no name) - {de4c112b-7b69-4a00-a104-c7fb0287741a} - C:\WINDOWS\system32\ASRe-1.dll (file missing)

O20 - Winlogon Notify: ASRe-1 - ASRe-1.dll (file missing)

Then click "Fix checked" and close Hijack This!.

Reboot.

You can remove this folder now:

C:\!Killbox

Killbox makes copies of things it removes and places them there.

Your Java could use an update.

The latest version out is jre1.5.0_07

After updating you must remove previous versions via "Add/Remove Programs".

jre1.5.0_07 update link

Popups stopped now?
:unsure:

Securing Your PC After An Attack
Post #7
Thanks!!! I ran a quick virus scan on the sys32 folder and came up with the following results: ——————————————————————————- KASPERSKY ONLINE SCANNER REPORT Wednesday, July 05, 2006 11:13:02 AM Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.83.0 Kaspersky Anti-Virus database last update: 5/07/2006 Kaspersky Anti-Virus database records: 192640 ——————————————————————————- Scan Settings: Scan using the following antivirus database: standard Scan Archives: true Scan Mail Bases: true Scan Target - Folders: C:\WINDOWS\SYSTEM\ C:\WINDOWS\SYSTEM32\ Scan Statistics: Total number of scanned objects: 5545 Number of viruses found: 1 Number of infected objects: 2 / 0 Number of suspicious objects: 0 Duration of the scan process: 00:04:25 Infected Object Name / Virus Name / Last Action C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped C:\WINDOWS\SYSTEM32\khfcy.exe Infected: Trojan-Downloader.Win32.ConHook.ab skipped C:\WINDOWS\SYSTEM32\MsDtc\MSDTC.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\MsDtc\Trace\dtctrace.log Object is locked skipped C:\WINDOWS\SYSTEM32\msmq\storage\QMLog Object is locked skipped C:\WINDOWS\SYSTEM32\ursrrpn.dll Infected: Trojan-Downloader.Win32.ConHook.ab skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped Scan process completed. Should I just follow the same killbox technique to get rid of them?
Post #8
Or do you have any suggestions for Antivirus software. I have Norton Corporate, but apparently it's not doing a good job. Thanks.
Post #9 last edited
These are the only two you need to be concerned about:

C:\WINDOWS\SYSTEM32\khfcy.exe
C:\WINDOWS\SYSTEM32\ursrrpn.dll

You could just find them with Windows explorer and delete them.

They may be "hidden". Be sure to show hidden files when looking for these files.

If you cannot find them to remove them, do this:

Copy the contents of the following quote box into Notepad:

attrib -r -s -h C:\WINDOWS\SYSTEM32\khfcy.exe
attrib -r -s -h C:\WINDOWS\SYSTEM32\ursrrpn.dll
del C:\WINDOWS\SYSTEM32\khfcy.exe
del C:\WINDOWS\SYSTEM32\ursrrpn.dll
pause

Save it to your desktop as kill.bat

Now the kill.bat file. A DOS window will open.

When these commands are complete, you'll get this message:

Press any key to continue . . .

If no errors show in the DOS window, the operation was a success.

Close the DOS window.

As far as AV products go, I'm a "Norton" man my self. Some say it's a "resource hog", but it's not let me down.

There are links to other free AV products here:

Securing Your PC After An Attack

The sad truth is that if you look thru the posts here, about 99% of the people have some sort of AV product active. So having one doesn't grant you immunity - even if it's "updated". Malware evolves so rapidly, it's hard for AV products to keep up.

I would suggest three items to aid in your defense:

Check your browser settings here: Jason's Toolbox

If your browser's security is lacking, you can get infected from just visiting a rogue web site.

Download/install IE-Spyad

IE-Spyad puts over 5000 known malicious web sites into IE's "restricted zone" to help prevent you from getting infected.

Switch to another browser, such as Firefox. Links to it are at the "Securing Your PC After an Attack" link above. Alternate browsers are ususally less prone to security breaches. I use Firefox. I only use IE when necessary. Besides, Firefox give's you "tabbed" browsing.

I hope this has been helpful.

Thank you for choosing TomCoyote for your malware removal solutions.

M68 :)
Post #10
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