winrnt.exe has encountered a problem and needs to close. we are sorry for the inconvience.
How the heck to I get rid of this.
Thank you any help is greatly appreciated!
Zoo3
Bearcatmom
Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.
Download HijackThis into this folder.
Run it from that folder.
Click "Do a system scan and save a log file".
DO NOT "FIX" ANYTHING WITH IT YET!!!
FIXING THE WRONG THING COULD RENDER YOUR SYSTEM INOPERABLE!!!
Go to the forum here:
Malware Removal Forum
Start a "New topic", and "copy/paste" the ENTIRE CONTENTS of the log file into THAT new topic.
winrnt.exe is a "bad bug" you don't want on your PC.
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