Serious problem!

Hi im new here, sum1 recommended u to help me wid my problem. basically norton popped up and told me i had a virus, but my subscription with them ran out so now i need to know how to get rid of it. i ran the online virus detection scanner on symantec and i found out that its a worm called "W32.Alcra.B" can you guys plzzz help me! and i wasnt sure which thread to put this in, i thought this was the most apropriate.! plz plz plz help .

Welcome to the forum

Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.

Download HijackThis into this folder.

If required a tutorial is here = Hijackthis Folder Tutorial

Links to Hijack This! v 1.99.1:

Hijack This! (© Merijn) at tools.radiosplace.com

Hijack This! (© Merijn) at spywarewarrior.com

Run it from that folder.

Click "Do a system scan and save a log file".

DO NOT "FIX" ANYTHING WITH IT YET!!!
FIXING THE WRONG THING COULD RENDER YOUR SYSTEM INOPERABLE!!!


Go to this link:

HijackThis Logs and Spyware/Malware Removal

Start a "New Topic", and "copy/paste" the ENTIRE CONTENTS of the log file into that thread.

Someone will assist you.

thanks alot i posted the logs in there.