hijackthis/spyware removal won't even install

hello i'm new and was wondering if anyone is able to help me with this crazy problem. a couple of months ago my dad's pc started redirecting his browser to a porn site everytime we logged off/shutdown. a friend told me about hijackthis and i installed and ran it, painstakingly going through the log myself (i'm not that familiar with computers so i was really careful not to delete anything that i shouldn't have). thankfully i got it right and got rid of the problem. dad has norton anti-virus on his pc. i told him to change to NOD32 as a friend told me this was better than norton. unfortunately dad never did this and the problem has come back and is even WORSE. - same redirection to porn site when logging off/shutting down - i can't open the original hijackthis program. when i double click on it, it is empty. it is saved as a zip file? so i have tried to extract it and save it in another part of the computer in another folder. doesn't save and the new folder i created to save it in isn't even there. - i have tried to download hijackthis from several other safe sites. it downloads to be saved. and i make sure it is being saved into a folder on the c drive. but when the run button comes up nothing happens. i go to open it where it should have been saved and nothing is there. the folder it was saved to isn't even there. it's completely dissapeared. - if i try to download hijackthis from the same site again, it gets blocked completely. the save/install window doesn't even come up. - if i try to download ANY spyware removal/virus protection the same thing happens. the folder dissappears after the first attempt, then any further attempts to download just get blocked. - now norton isn't even working. when i log on a window comes up saying norton isn't working and needs to download something, but i get blocked trying to download anything. - if i make more than about 5 attempts to download any safe anti-spyware/spyware removal software the browser stops working and i get the "page cannot be displayed" screen. it's like whatever spyware/problem thats got into the pc is now blocking me from being able to do anything to try and fix it. i've tried system restore, safe mode, attempting to download all the safe spyware removal software. won't let me do it. nothing seems to make the problem go away. i have a ton of stuff on dad's pc and really don't want to have to wipe everything and re-install everything. can anyone help? much appreciated if you can! kind regards, erin.

Welcome to the forum, Erin

Try this:

on one of the links below:

Hijack This! (© Merijn) at tools.radiosplace.com

Hijack This! (© Merijn) at spywarewarrior.com

Choose "Save target as", then give it a bogus name (such as "friday.exe").

Some malware recognizes the threat that HijackThis! poses, and block it's usage.

By giving it a "new name", you should be able to bypass that.

If it works, do this:

Run it.

Click "Do a system scan and save a log file".

DO NOT "FIX" ANYTHING WITH IT YET!!!
FIXING THE WRONG THING COULD RENDER YOUR SYSTEM INOPERABLE!!!


Reply to this thread, and "copy/paste" the ENTIRE CONTENTS of the log file into this thread.

I expected to see a log riddled with malware….

However, yours is surprisingly clean.

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!
Run Hijack This!
Click "Do a systen scan only".
Then "check" the box to the left of these item(s):

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [E-nrgyPlus] C:\Program Files\E-nrgyPlus\E-nrgyPlus.exe

Then click "Fix checked".

Reboot in "safe" mode.

Find and delete:

C:\Program Files\E-nrgyPlus <— FOLDER

Some malware files may be "hidden".
Be sure to show hidden files when looking for these file(s) and/or folder(s).

Reboot in normal mode.

See if you can do this:

Please download and run Spybot-Search&Destroy and Ad-Aware; they are the standard programs for finding and cleaning malware off your system. Here are links to both programs, and instructions for their use.

Get Spybot - Search & Destroy from Spybot Search and Destroy
(This is the NEW Version 1.4)
Get AdAware SE Personal from Lavasoft
(This is the NEW Build 1.6)

Download and install these programs if you don't already have them. If you do have them, make sure they are UPDATED AND CONFIGURED AS DESCRIBED here:

Configure Adaware

Configure Spybot

Reboot after running each program.

Please try at least one of these free online virus scans of your system:

Trend-Micro Housecall
Put on 'Autoclean' and delete what it can't clean.

Panda Activescan
Accept default settings.

Etrust Security Advisor
Choose 'Cure' whatever is found, then delete if unsuccessful.

Reboot after each scan.

Then "copy/paste" a new HijackThis! log file into this thread.

Then give me a "progress report" (how the system is acting).

cool i'll do that now. you rock! i'll post the log when i'm done. thank you so much!

E-nrgyPlus is back.

It doesn't show in the log file…

Can you post the text in the picture?


I can't read it.

oops sorry it says "missing or incorrect command line parameters" i deleted e-nrgyplus folder before i rebooted and did the hijack log which maybe why it's not showing up. i've run search and destroy and adaware again which picked up some more files. porn site thing seems to be fixed ok now. so it may have done the trick. i'm just wondering about the problem with installing new programs. i tried to download trend-microhousecall and panda activescan. both wouldn't run or install or save in a folder. any thoughts?

Do you get that error at every boot now? Your active-x controls may not be configured correctly to let the online scans install/run. I'll have to check that out and get back to you later ("later" would have to be late this evening, or early tomorrow).

Trend-Micro Housecall FAQ's

Read the part under:

How do I enable ActiveX Control in Internet Explorer?

Do you have Windows CD's available?

no. i've been trying to fix this all last night and all day today. porn sites keep coming back. i can't seem to install anything. i can run spyblocks and hijackthis, which removes the porn thing. but i can't download a firewall. tried and tried and tried. and i think that maybe why the spyware keeps coming back.

Let's dig a little deeper.

Run Hijack This!.

Click on Open Misc Tools section

To the right of Generate Startuplist log, there are two boxes.

Check them both, then click Generate Startuplist log.

"Copy/paste" the startuplist log into this thread.

"Fix" this line with HijackThis!:

O4 - HKLM\..\Run: [DevconDefaultDB] C:\WINDOWS\READREG

Reboot to see if that error disappears.

Then please follow my previous instructions about making/posting a STARTUP LIST LOG.

hi. followed instructions. here is the start up list log StartupList report, 21/05/2006, 11:12:24 AM StartupList version: 1.52.2 Started from : C:\DO NOT DELETE!!!!\HijackThis.EXE Detected: Windows XP SP2 (WinNT 5.01.2600) Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180) * Using default options * Including empty and uninteresting sections * Showing rarely important sections ================================================== Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE C:\WINDOWS\Explorer.EXE C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\CTHELPER.EXE C:\WINDOWS\System32\khooker.exe C:\WINDOWS\System32\sistray.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\PROGRA~1\Nero\data\xtras\mssysmgr.exe C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe E:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Microsoft Office\Office\FINDFAST.EXE C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe C:\WINDOWS\system32\hpoipm07.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopOE.exe C:\DO NOT DELETE!!!!\HijackThis.exe ————————————————– Listing of startup folders: Shell folders Startup: [C:\Documents and Settings\Erin Carnachan\Start Menu\Programs\Startup] *No files* Shell folders AltStartup: *Folder not found* User shell folders Startup: *Folder not found* User shell folders AltStartup: *Folder not found* Shell folders Common Startup: [C:\Documents and Settings\All Users\Start Menu\Programs\Startup] Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE HPAiODevice(hp psc 700 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe Shell folders Common AltStartup: *Folder not found* User shell folders Common Startup: *Folder not found* User shell folders Alternate Common Startup: *Folder not found* ————————————————– Checking Windows NT UserInit: [HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon] UserInit = C:\WINDOWS\system32\userinit.exe, [HKLM\Software\Microsoft\Windows\CurrentVersion\Winlogon] *Registry key not found* [HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon] *Registry value not found* [HKCU\Software\Microsoft\Windows\CurrentVersion\Winlogon] *Registry key not found* ————————————————– Autorun entries from Registry: HKLM\Software\Microsoft\Windows\CurrentVersion\Run Cmaudio = RunDll32 cmicnfg.cpl,CMICtrlWnd EM_EXEC = C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup SoundMan = SOUNDMAN.EXE ccRegVfy = C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe ccApp = C:\Program Files\Common Files\Symantec Shared\ccApp.exe iTunesHelper = "C:\Program Files\iTunes\iTunesHelper.exe" Windows Defender = "C:\Program Files\Windows Defender\MSASCui.exe" -hide TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot Share-to-Web Namespace Daemon = C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe NeroFilterCheck = C:\WINDOWS\system32\NeroCheck.exe SiSUSBRG = C:\WINDOWS\SiSUSBrg.exe Jet Detection = C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe UpdReg = C:\WINDOWS\UpdReg.EXE WINDVDPatch = CTHELPER.EXE SiS KHooker = C:\WINDOWS\System32\khooker.exe SiS Tray = C:\WINDOWS\System32\sistray.EXE nwiz = nwiz.exe /install NAV CfgWiz = C:\WINDOWS\system32\dllcache\cfgwiz.exe /R AVG7_CC = C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP ————————————————– Autorun entries from Registry: HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce *No values found* ————————————————– Autorun entries from Registry: HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx *No values found* ————————————————– Autorun entries from Registry: HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices *Registry key not found* ————————————————– Autorun entries from Registry: HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce *Registry key not found* ————————————————– Autorun entries from Registry: HKCU\Software\Microsoft\Windows\CurrentVersion\Run Google Desktop Search = "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup PhotoShow Deluxe Media Manager = C:\PROGRA~1\Nero\data\xtras\mssysmgr.exe msnmsgr = "E:\Program Files\MSN Messenger\msnmsgr.exe" /background MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background ————————————————– Autorun entries from Registry: HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce *No values found* ————————————————– Autorun entries from Registry: HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx *Registry key not found* ————————————————– Autorun entries from Registry: HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices *Registry key not found* ————————————————– Autorun entries from Registry: HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce *Registry key not found* ————————————————– Autorun entries from Registry: HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run *Registry key not found* ————————————————– Autorun entries from Registry: HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run *Registry key not found* ————————————————– Autorun entries in Registry subkeys of: HKLM\Software\Microsoft\Windows\CurrentVersion\Run *No subkeys found* ————————————————– Autorun entries in Registry subkeys of: HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce *No subkeys found* ————————————————– Autorun entries in Registry subkeys of: HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx *No subkeys found* ————————————————– Autorun entries in Registry subkeys of: HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices *Registry key not found* ————————————————– Autorun entries in Registry subkeys of: HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce *Registry key not found* ————————————————– Autorun entries in Registry subkeys of: HKCU\Software\Microsoft\Windows\CurrentVersion\Run *No subkeys found* ————————————————– Autorun entries in Registry subkeys of: HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce *No subkeys found* ————————————————– Autorun entries in Registry subkeys of: HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx *Registry key not found* ————————————————– Autorun entries in Registry subkeys of: HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices *Registry key not found* ————————————————– Autorun entries in Registry subkeys of: HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce *Registry key not found* ————————————————– Autorun entries in Registry subkeys of: HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run *Registry key not found* ————————————————– Autorun entries in Registry subkeys of: HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run *Registry key not found* ————————————————– File association entry for .EXE: HKEY_CLASSES_ROOT\exefile\shell\open\command (Default) = "%1" %* ————————————————– File association entry for .COM: HKEY_CLASSES_ROOT\comfile\shell\open\command (Default) = "%1" %* ————————————————– File association entry for .BAT: HKEY_CLASSES_ROOT\batfile\shell\open\command (Default) = "%1" %* ————————————————– File association entry for .PIF: HKEY_CLASSES_ROOT\piffile\shell\open\command (Default) = "%1" %* ————————————————– File association entry for .SCR: HKEY_CLASSES_ROOT\scrfile\shell\open\command (Default) = "%1" /S ————————————————– File association entry for .HTA: HKEY_CLASSES_ROOT\htafile\shell\open\command (Default) = C:\WINDOWS\system32\mshta.exe "%1" %* ————————————————– File association entry for .TXT: HKEY_CLASSES_ROOT\txtfile\shell\open\command (Default) = %SystemRoot%\system32\NOTEPAD.EXE %1 ————————————————– Enumerating Active Setup stub paths: HKLM\Software\Microsoft\Active Setup\Installed Components (* = disabled by HKCU twin) [>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}] StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP [>{26923b43-4d38-484f-9b9e-de460746276c}] * StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigIE [>{60B49E34-C7CC-11D0-8953-00A0C90347FF}MICROS] * StubPath = RunDLL32 IEDKCS32.DLL,BrandIE4 SIGNUP [>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}] * StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigOE [{2C7339CF-2B09-4501-B3F3-F3508C9228ED}] * StubPath = %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll [{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] * StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install [{44BBA842-CC51-11CF-AAFA-00AA00B6015B}] * StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msnetmtg.inf,NetMtg.Install.PerUser.NT [{4b218e3e-bc98-4770-93d3-2731b9329278}] * StubPath = %SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection MarketplaceLinkInstall 896 %systemroot%\inf\ie.inf [{5945c046-1e7d-11d1-bc44-00c04fd912be}] * StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msmsgs.inf,BLC.QuietInstall.PerUser [{6BF52A52-394A-11d3-B153-00C04F79FAA6}] * StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\wmp10.inf,PerUserStub [{7790769C-0471-11d2-AF11-00C04FA35D02}] * StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install [{89820200-ECBD-11cf-8B85-00AA005B4340}] * StubPath = regsvr32.exe /s /n /i:U shell32.dll [{89820200-ECBD-11cf-8B85-00AA005B4383}] * StubPath = %SystemRoot%\system32\ie4uinit.exe [{8b15971b-5355-4c82-8c07-7e181ea07608}] * StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\fxsocm.inf,Fax.Install.PerUser ————————————————– Enumerating ICQ Agent Autostart apps: HKCU\Software\Mirabilis\ICQ\Agent\Apps *Registry key not found* ————————————————– Load/Run keys from C:\WINDOWS\WIN.INI: load=*INI section not found* run=*INI section not found* Load/Run keys from Registry: HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found* HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found* HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found* HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found* HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found* HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found* HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found* HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found* HKCU\..\Windows NT\CurrentVersion\Windows: load= HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found* HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found* HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found* HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs= ————————————————– Shell & screensaver key from C:\WINDOWS\SYSTEM.INI: Shell=*INI section not found* SCRNSAVE.EXE=*INI section not found* drivers=*INI section not found* Shell & screensaver key from Registry: Shell=Explorer.exe SCRNSAVE.EXE=C:\WINDOWS\ASPIRE.SCR drivers=*Registry value not found* Policies Shell key: HKCU\..\Policies: Shell=*Registry key not found* HKLM\..\Policies: Shell=*Registry value not found* ————————————————– Checking for EXPLORER.EXE instances: C:\WINDOWS\Explorer.exe: PRESENT! C:\Explorer.exe: not present C:\WINDOWS\Explorer\Explorer.exe: not present C:\WINDOWS\System\Explorer.exe: not present C:\WINDOWS\System32\Explorer.exe: not present C:\WINDOWS\Command\Explorer.exe: not present C:\WINDOWS\Fonts\Explorer.exe: not present ————————————————– Checking for superhidden extensions: .lnk: HIDDEN! (arrow overlay: yes) .pif: HIDDEN! (arrow overlay: yes) .exe: not hidden .com: not hidden .bat: not hidden .hta: not hidden .scr: not hidden .shs: HIDDEN! .shb: HIDDEN! .vbs: not hidden .vbe: not hidden .wsh: not hidden .scf: HIDDEN! (arrow overlay: NO!) .url: HIDDEN! (arrow overlay: yes) .js: not hidden .jse: not hidden ————————————————– Verifying REGEDIT.EXE integrity: - Regedit.exe found in C:\WINDOWS - .reg open command is normal (regedit.exe %1) - Company name OK: 'Microsoft Corporation' - Original filename OK: 'REGEDIT.EXE' - File description: 'Registry Editor' Registry check passed ————————————————– Enumerating Browser Helper Objects: (no name) - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F} (no name) - c:\program files\google\googletoolbar2.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7} NAV Helper - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872} ————————————————– Enumerating Task Scheduler jobs: MP Scheduled Scan.job ————————————————– Enumerating Download Program Files: [Microsoft XML Parser for Java] CODEBASE = file://C:\WINDOWS\Java\classes\xmldso.cab OSD = C:\WINDOWS\Downloaded Program Files\Microsoft XML Parser for Java.osd ————————————————– Enumerating Winsock LSP files: NameSpace #1: C:\WINDOWS\System32\mswsock.dll NameSpace #2: C:\WINDOWS\System32\winrnr.dll NameSpace #3: C:\WINDOWS\System32\mswsock.dll Protocol #1: C:\WINDOWS\system32\mswsock.dll Protocol #2: C:\WINDOWS\system32\mswsock.dll Protocol #3: C:\WINDOWS\system32\mswsock.dll Protocol #4: C:\WINDOWS\system32\rsvpsp.dll Protocol #5: C:\WINDOWS\system32\rsvpsp.dll Protocol #6: C:\WINDOWS\system32\mswsock.dll Protocol #7: C:\WINDOWS\system32\mswsock.dll Protocol #8: C:\WINDOWS\system32\mswsock.dll Protocol #9: C:\WINDOWS\system32\mswsock.dll Protocol #10: C:\WINDOWS\system32\mswsock.dll Protocol #11: C:\WINDOWS\system32\mswsock.dll Protocol #12: C:\WINDOWS\system32\mswsock.dll Protocol #13: C:\WINDOWS\system32\mswsock.dll Protocol #14: C:\WINDOWS\system32\mswsock.dll Protocol #15: C:\WINDOWS\system32\mswsock.dll Protocol #16: C:\WINDOWS\system32\mswsock.dll Protocol #17: C:\WINDOWS\system32\mswsock.dll ————————————————– Enumerating Windows NT/2000/XP services Microsoft ACPI Driver: system32\DRIVERS\ACPI.sys (system) Microsoft Kernel Acoustic Echo Canceller: system32\drivers\aec.sys (manual start) AFD Networking Support Environment: \SystemRoot\System32\drivers\afd.sys (system) Service for Realtek AC97 Audio (WDM): system32\drivers\ALCXWDM.SYS (manual start) Alerter: %SystemRoot%\system32\svchost.exe -k LocalService (disabled) Application Layer Gateway Service: %SystemRoot%\System32\alg.exe (manual start) Application Management: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start) 1394 ARP Client Protocol: System32\DRIVERS\arp1394.sys (manual start) RAS Asynchronous Media Driver: System32\DRIVERS\asyncmac.sys (manual start) Standard IDE/ESDI Hard Disk Controller: system32\DRIVERS\atapi.sys (system) Ati HotKey Poller: %SystemRoot%\System32\Ati2evxx.exe (autostart) ATI Smart: C:\WINDOWS\system32\ati2sgag.exe (autostart) ati2mtag: System32\DRIVERS\ati2mtag.sys (manual start) ATM ARP Client Protocol: System32\DRIVERS\atmarpc.sys (manual start) Windows Audio: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart) Audio Stub Driver: System32\DRIVERS\audstub.sys (manual start) AVG7 Alert Manager Server: C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe (autostart) AVG7 Kernel: \SystemRoot\System32\Drivers\avg7core.sys (system) AVG7 Wrap Driver: \SystemRoot\System32\Drivers\avg7rsw.sys (system) AVG7 Resident Driver XP: \SystemRoot\System32\Drivers\avg7rsxp.sys (system) AVG7 Update Service: C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe (autostart) AVG E-mail Scanner: C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe (autostart) AVG Network Redirector: \SystemRoot\System32\Drivers\avgtdi.sys (autostart) basic2: System32\DRIVERS\basic2.sys (manual start) Background Intelligent Transfer Service: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart) Computer Browser: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart) Symantec Event Manager: "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe" (autostart) Symantec Password Validation Service: "C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe" (manual start) CD-ROM Driver: System32\DRIVERS\cdrom.sys (system) Indexing Service: %SystemRoot%\system32\cisvc.exe (manual start) ClipBook: %SystemRoot%\system32\clipsrv.exe (disabled) C-Media WDM Audio Interface: system32\drivers\cmuda.sys (manual start) COM+ System Application: C:\WINDOWS\system32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235} (manual start) Cryptographic Services: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart) Creative AC3 Software Decoder: System32\drivers\ctac32k.sys (manual start) Creative Audio Driver (WDM): system32\drivers\ctaud2k.sys (manual start) Creative Proxy Driver: System32\drivers\ctprxy2k.sys (manual start) Creative SoundFont Management Device Driver: System32\drivers\ctsfm2k.sys (manual start) DCOM Server Process Launcher: %SystemRoot%\system32\svchost -k DcomLaunch (autostart) DHCP Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart) Disk Driver: System32\DRIVERS\disk.sys (system) Logical Disk Manager Administrative Service: %SystemRoot%\System32\dmadmin.exe /com (manual start) dmboot: System32\drivers\dmboot.sys (disabled) Logical Disk Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start) Microsoft Kernel DLS Syntheiszer: system32\drivers\DMusic.sys (manual start) DNS Client: %SystemRoot%\system32\svchost.exe -k NetworkService (autostart) MS IEEE-1284.4 Driver: system32\DRIVERS\Dot4.sys (manual start) Print Class Driver for IEEE-1284.4: system32\DRIVERS\Dot4Prt.sys (manual start) Scan Class Driver for IEEE-1284.4: system32\DRIVERS\Dot4Scan.sys (manual start) Dot4USB Filter Dot4USB Filter: system32\DRIVERS\dot4usb.sys (manual start) Microsoft Kernel DRM Audio Descrambler: system32\drivers\drmkaud.sys (manual start) E-mu Plug-in Architecture Driver: System32\drivers\emupia2k.sys (manual start) Error Reporting Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart) Event Log: %SystemRoot%\system32\services.exe (autostart) COM+ Event System: C:\WINDOWS\system32\svchost.exe -k netsvcs (manual start) Fast User Switching Compatibility: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start) Fax: %systemroot%\system32\fxssvc.exe (autostart) Floppy Disk Controller Driver: system32\DRIVERS\fdc.sys (manual start) Floppy Disk Driver: System32\DRIVERS\flpydisk.sys (manual start) FltMgr: system32\DRIVERS\fltMgr.sys (system) Volume Manager Driver: system32\DRIVERS\ftdisk.sys (system) Game Port Enumerator: System32\DRIVERS\gameenum.sys (manual start) GBPoll: C:\Program Files\Roxio\GoBack\GBPoll.exe (autostart) GEARAspiWDM: System32\Drivers\GEARAspiWDM.sys (manual start) Generic Packet Classifier: System32\DRIVERS\msgpc.sys (manual start) Creative Hardware Abstract Layer Driver: system32\drivers\ha10kx2k.sys (manual start) Help and Support: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart) Human Interface Device Access: %SystemRoot%\System32\svchost.exe -k netsvcs (disabled) Microsoft HID Class Driver: system32\DRIVERS\hidusb.sys (manual start) hsf_msft: System32\DRIVERS\HSF_MSFT.sys (manual start) HTTP: System32\Drivers\HTTP.sys (manual start) HTTP SSL: %SystemRoot%\System32\svchost.exe -k HTTPFilter (manual start) i8042 Keyboard and PS/2 Mouse Port Driver: System32\DRIVERS\i8042prt.sys (system) InstallDriver Table Manager: "C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe" (manual start) CD-Burning Filter Driver: System32\DRIVERS\imapi.sys (system) IMAPI CD-Burning COM Service: C:\WINDOWS\system32\imapi.exe (manual start) Intel Processor Driver: system32\DRIVERS\intelppm.sys (system) IPv6 Windows Firewall Driver: system32\DRIVERS\Ip6Fw.sys (manual start) IP Traffic Filter Driver: System32\DRIVERS\ipfltdrv.sys (manual start) IP in IP Tunnel Driver: System32\DRIVERS\ipinip.sys (manual start) IP Network Address Translator: system32\DRIVERS\ipnat.sys (manual start) iPodService: C:\Program Files\iPod\bin\iPodService.exe (manual start) IPSEC driver: System32\DRIVERS\ipsec.sys (system) IR Enumerator Service: System32\DRIVERS\irenum.sys (manual start) PnP ISA/EISA Bus Driver: system32\DRIVERS\isapnp.sys (system) Keyboard Class Driver: System32\DRIVERS\kbdclass.sys (system) Microsoft Kernel Wave Audio Mixer: system32\drivers\kmixer.sys (manual start) Logitech PS/2 Mouse Filter Driver: System32\DRIVERS\L8042Pr2.sys (manual start) Server: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart) Workstation: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart) Logitech HID/USB Mouse Filter Driver: System32\DRIVERS\LHidFlt2.sys (manual start) Logitech Keyboard Class Filter Driver: System32\DRIVERS\LKbdFlt2.sys (manual start) TCP/IP NetBIOS Helper: %SystemRoot%\system32\svchost.exe -k LocalService (autostart) Logitech Mouse Class Filter Driver: System32\DRIVERS\LMouFlt2.sys (manual start) Messenger: %SystemRoot%\system32\svchost.exe -k netsvcs (disabled) NetMeeting Remote Desktop Sharing: C:\WINDOWS\System32\mnmsrvc.exe (manual start) Mouse Class Driver: System32\DRIVERS\mouclass.sys (system) Mouse HID Driver: System32\DRIVERS\mouhid.sys (manual start) WebDav Client Redirector: System32\DRIVERS\mrxdav.sys (manual start) MRXSMB: System32\DRIVERS\mrxsmb.sys (system) Distributed Transaction Coordinator: C:\WINDOWS\System32\msdtc.exe (manual start) msgegh: \??\C:\WINDOWS\system32\drivers\msgegh.sys (manual start) Windows Installer: C:\WINDOWS\system32\msiexec.exe /V (manual start) Microsoft Streaming Service Proxy: system32\drivers\MSKSSRV.sys (manual start) Microsoft Streaming Clock Proxy: system32\drivers\MSPCLOCK.sys (manual start) Microsoft Streaming Quality Manager Proxy: system32\drivers\MSPQM.sys (manual start) Microsoft System Management BIOS Driver: system32\DRIVERS\mssmbios.sys (manual start) Microsoft MPU-401 MIDI UART Driver: system32\drivers\msmpu401.sys (manual start) Norton AntiVirus Auto Protect Service: "C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe" (autostart) NAVENG: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20020828.003\NAVENG.SYS (manual start) NAVEX15: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20020828.003\NAVEX15.SYS (manual start) Remote Access NDIS TAPI Driver: System32\DRIVERS\ndistapi.sys (manual start) NDIS Usermode I/O Protocol: System32\DRIVERS\ndisuio.sys (manual start) Remote Access NDIS WAN Driver: System32\DRIVERS\ndiswan.sys (manual start) NetBIOS Interface: System32\DRIVERS\netbios.sys (system) NetBios over Tcpip: System32\DRIVERS\netbt.sys (system) Network DDE: %SystemRoot%\system32\netdde.exe (disabled) Network DDE DSDM: %SystemRoot%\system32\netdde.exe (disabled) Net Logon: %SystemRoot%\system32\lsass.exe (manual start) Network Connections: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start) 1394 Net Driver: System32\DRIVERS\nic1394.sys (manual start) Network Location Awareness (NLA): %SystemRoot%\system32\svchost.exe -k netsvcs (manual start) Norton Unerase Protection Driver: \??\C:\WINDOWS\system32\Drivers\NPDRIVER.SYS (manual start) Norton Unerase Protection: "C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE" (autostart) Upper Class Filter Driver: System32\DRIVERS\NTIDrvr.sys (manual start) NT LM Security Support Provider: %SystemRoot%\system32\lsass.exe (manual start) Removable Storage: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start) nv: System32\DRIVERS\nv4_mini.sys (manual start) NVIDIA Driver Helper Service: %SystemRoot%\System32\nvsvc32.exe (autostart) IPX Traffic Filter Driver: System32\DRIVERS\nwlnkflt.sys (manual start) IPX Traffic Forwarder Driver: System32\DRIVERS\nwlnkfwd.sys (manual start) OHCI Compliant IEEE 1394 Host Controller: System32\DRIVERS\ohci1394.sys (system) Creative OS Services Driver: system32\drivers\ctoss2k.sys (manual start) Parallel port driver: System32\DRIVERS\parport.sys (manual start) PCI Bus Driver: system32\DRIVERS\pci.sys (system) PCIIde: system32\DRIVERS\pciide.sys (system) Plug and Play: %SystemRoot%\system32\services.exe (autostart) IPSEC Services: %SystemRoot%\system32\lsass.exe (autostart) WAN Miniport (PPTP): System32\DRIVERS\raspptp.sys (manual start) Processor Driver: System32\DRIVERS\processr.sys (system) Protected Storage: %SystemRoot%\system32\lsass.exe (autostart) QoS Packet Scheduler: System32\DRIVERS\psched.sys (manual start) Direct Parallel Link Driver: System32\DRIVERS\ptilink.sys (manual start) Remote Access Auto Connection Driver: System32\DRIVERS\rasacd.sys (system) Remote Access Auto Connection Manager: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start) WAN Miniport (L2TP): System32\DRIVERS\rasl2tp.sys (manual start) Remote Access Connection Manager: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start) Remote Access PPPOE Driver: System32\DRIVERS\raspppoe.sys (manual start) Direct Parallel: System32\DRIVERS\raspti.sys (manual start) Rdbss: System32\DRIVERS\rdbss.sys (system) RDPCDD: System32\DRIVERS\RDPCDD.sys (system) Remote Desktop Help Session Manager: C:\WINDOWS\system32\sessmgr.exe (manual start) Digital CD Audio Playback Filter Driver: System32\DRIVERS\redbook.sys (system) Routing and Remote Access: %SystemRoot%\system32\svchost.exe -k netsvcs (disabled) Rksample: System32\DRIVERS\rksample.sys (manual start) Remote Procedure Call (RPC) Locator: %SystemRoot%\system32\locator.exe (manual start) Remote Procedure Call (RPC): %SystemRoot%\system32\svchost -k rpcss (autostart) QoS RSVP: %SystemRoot%\system32\rsvp.exe (manual start) Realtek RTL8139/810x Family Fast Ethernet NIC NT Driver: System32\DRIVERS\R8139n51.SYS (manual start) Security Accounts Manager: %SystemRoot%\system32\lsass.exe (autostart) SAVRT: \??\C:\WINDOWS\system32\Drivers\SAVRT.SYS (manual start) SAVRTPEL: \??\C:\WINDOWS\system32\Drivers\SAVRTPEL.SYS (autostart) ScriptBlocking Service: C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (autostart) Smart Card Helper: %SystemRoot%\System32\SCardSvr.exe (manual start) Smart Card: %SystemRoot%\System32\SCardSvr.exe (manual start) Task Scheduler: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart) Secdrv: System32\DRIVERS\secdrv.sys (manual start) Secondary Logon: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart) System Event Notification: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart) Serenum Filter Driver: system32\DRIVERS\serenum.sys (manual start) Serial port driver: system32\DRIVERS\serial.sys (system) Windows Firewall/Internet Connection Sharing (ICS): %SystemRoot%\system32\svchost.exe -k netsvcs (autostart) Shell Hardware Detection: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart) SiS315: System32\DRIVERS\sisgrp.sys (manual start) SiS AGP Filter: System32\DRIVERS\SISAGPX.sys (system) SiSkp: System32\DRIVERS\srvkp.sys (system) SiSRaid: System32\DRIVERS\SiSRaid.sys (system) Symantec Network Drivers Service: "C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe" (manual start) Speed Disk service: C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe (autostart) Microsoft Kernel Audio Splitter: system32\drivers\splitter.sys (manual start) Print Spooler: %SystemRoot%\system32\spoolsv.exe (autostart) System Restore Filter Driver: system32\DRIVERS\sr.sys (system) System Restore Service: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart) Srv: System32\DRIVERS\srv.sys (manual start) SSDP Discovery Service: %SystemRoot%\system32\svchost.exe -k LocalService (manual start) Windows Image Acquisition (WIA): %SystemRoot%\system32\svchost.exe -k imgsvc (autostart) Software Bus Driver: System32\DRIVERS\swenum.sys (manual start) Microsoft Kernel GS Wavetable Synthesizer: system32\drivers\swmidi.sys (manual start) MS Software Shadow Copy Provider: C:\WINDOWS\system32\dllhost.exe /Processid:{6F6CE593-EFCD-4CF0-909F-B054063B1F60} (manual start) SymEvent: \??\C:\Program Files\Symantec\SYMEVENT.SYS (manual start) SYMREDRV: \SystemRoot\System32\Drivers\SYMREDRV.SYS (manual start) SYMTDI: \SystemRoot\System32\Drivers\SYMTDI.SYS (system) Microsoft Kernel System Audio Device: system32\drivers\sysaudio.sys (manual start) Performance Logs and Alerts: %SystemRoot%\system32\smlogsvc.exe (manual start) Telephony: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start) TCP/IP Protocol Driver: System32\DRIVERS\tcpip.sys (system) Terminal Device Driver: System32\DRIVERS\termdd.sys (system) Terminal Services: %SystemRoot%\System32\svchost -k DComLaunch (manual start) Themes: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart) Distributed Link Tracking Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart) Windows User Mode Driver Framework: C:\WINDOWS\system32\wdfmgr.exe (manual start) Microcode Update Driver: System32\DRIVERS\update.sys (manual start) Universal Plug and Play Device Host: %SystemRoot%\system32\svchost.exe -k LocalService (manual start) Uninterruptible Power Supply: %SystemRoot%\System32\ups.exe (manual start) Microsoft USB 2.0 Enhanced Host Controller Miniport Driver: system32\DRIVERS\usbehci.sys (manual start) USB2 Enabled Hub: system32\DRIVERS\usbhub.sys (manual start) Microsoft USB Open Host Controller Miniport Driver: system32\DRIVERS\usbohci.sys (manual start) USB Mass Storage Driver: System32\DRIVERS\USBSTOR.SYS (manual start) NetComm NB5 USB: System32\DRIVERS\usb8023.sys (manual start) VGA Display Controller.: \SystemRoot\System32\drivers\vga.sys (system) Volume Shadow Copy: %SystemRoot%\System32\vssvc.exe (manual start) Windows Time: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart) Remote Access IP ARP Driver: System32\DRIVERS\wanarp.sys (manual start) Microsoft WINMM WDM Audio Compatibility Driver: system32\drivers\wdmaud.sys (manual start) WebClient: %SystemRoot%\system32\svchost.exe -k LocalService (autostart) winachsf: System32\DRIVERS\HSF_CNXT.sys (manual start) Windows Defender Service: "C:\Program Files\Windows Defender\MsMpEng.exe" (autostart) Windows Management Instrumentation: %systemroot%\system32\svchost.exe -k netsvcs (autostart) Portable Media Serial Number Service: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start) WMI Performance Adapter: C:\WINDOWS\system32\wbem\wmiapsrv.exe (manual start) Security Center: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart) Automatic Updates: %systemroot%\system32\svchost.exe -k netsvcs (autostart) Wireless Zero Configuration: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart) Network Provisioning Service: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start) ————————————————– Enumerating Windows NT logon/logoff scripts: *No scripts set to run* Windows NT checkdisk command: BootExecute = autocheck autochk * Windows NT 'Wininit.ini': PendingFileRenameOperations: *Registry value not found* ————————————————– Enumerating ShellServiceObjectDelayLoad items: PostBootReminder: C:\WINDOWS\system32\SHELL32.dll CDBurn: C:\WINDOWS\system32\SHELL32.dll WebCheck: C:\WINDOWS\system32\webcheck.dll SysTray: C:\WINDOWS\system32\stobject.dll System: dgflib.dll ————————————————– Autorun entries from Registry: HKCU\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run *Registry key not found* ————————————————– Autorun entries from Registry: HKLM\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run *Registry key not found* ————————————————– End of report, 36,068 bytes Report generated in 0.094 seconds Command line options: /verbose - to add additional info on each section /complete - to include empty sections and unsuspicious data /full - to include several rarely-important sections /force9x - to include Win9x-only startups even if running on WinNT /forcent - to include WinNT-only startups even if running on Win9x /forceall - to include all Win9x and WinNT startups, regardless of platform /history - to list version history only