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Spyware / Malware / Virus Removal

IE trying to download help.asp at start up

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Post #1
Hello
I have encountered IE trying to open help.asp from www7.logih.com at browser start up
I have Avast and Zonealarm and have run Avast virus scan and Spybot with no help
Here is the HJT scan log
Any help greatly appreciated and how can I improve security to prevent repeat
I am running XP
many thanks
Derek
[removed]

Logfile of HijackThis v1.99.1
Scan saved at 14:14:22, on 28/03/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\LTSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
C:\WINDOWS\System32\TFNF5.exe
C:\WINDOWS\System32\TPSMain.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\TPSBattM.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Documents and Settings\Derek\My Documents\New Folder\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.blueyonder.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by blueyonder
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://www.blueyonder.co.uk
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple…iTunesSetup.exe
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotion…canner37500.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D1B2B61-20D6-4B03-A13F-9491EA8D2CC3}: NameServer = 192.168.2.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34546} - C:\WINDOWS\System32\vbsys2.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #2
Download Ewido Security Suite it is a trial version of the program.
  • Install ewido security suite
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates

Once the updates are installed do the following:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • During some scans with ewido it is finding cases of false positives.
  • You will need to step through the process of cleaning files one-by-one.
  • If ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report.
Save the report .txt file to your desktop.
Now close ewido security suite and post the results here.
With a new hijackthis log.
Post #3
Many thanks Little Eagle

Logs:

Ewido

———————————————————
ewido anti-malware - Scan report
———————————————————

+ Created on: 20:43:16, 07/04/2006
+ Report-Checksum: 6CEE82B5

+ Scan result:

[1540] C:\WINDOWS\System32\vbsys2.dll -> Hijacker.Agent.ac : Ignored
C:\vbsys2.dll -> Hijacker.Agent.ac : Ignored
C:\WINDOWS\system32\vbsys2.dll -> Hijacker.Agent.ac : Ignored
C:\Documents and Settings\Derek\Cookies\derek@112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@247realmedia[1].txt -> TrackingCookie.247realmedia : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@2o7[2].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][1].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@adbrite.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@adbrite[1].txt -> TrackingCookie.Adbrite : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][2].txt -> TrackingCookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][1].txt -> TrackingCookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@adrevolver[1].txt -> TrackingCookie.Adrevolver : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][1].txt -> TrackingCookie.Pointroll : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@adtech[1].txt -> TrackingCookie.Adtech : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@advertising[2].txt -> TrackingCookie.Advertising : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@adviva[2].txt -> TrackingCookie.Adviva : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][1].txt -> TrackingCookie.Falkag : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][2].txt -> TrackingCookie.Falkag : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@bfast[1].txt -> TrackingCookie.Bfast : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@bluestreak[1].txt -> TrackingCookie.Bluestreak : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed]-sys[2].txt -> TrackingCookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@burstnet[1].txt -> TrackingCookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@casalemedia[2].txt -> TrackingCookie.Casalemedia : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@cneteurope.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@com[1].txt -> TrackingCookie.Com : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][1].txt -> TrackingCookie.Hitslink : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][1].txt -> TrackingCookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][2].txt -> TrackingCookie.Sexcounter : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][2].txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][1].txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][2].txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][1].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][1].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@edge.ru4[2].txt -> TrackingCookie.Ru4 : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][2].txt -> TrackingCookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@estat[1].txt -> TrackingCookie.Estat : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@eurostar.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@hertz.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@hotlog[2].txt -> TrackingCookie.Hotlog : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][1].txt -> TrackingCookie.Masterstats : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][2].txt -> TrackingCookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@microsofteup.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@overture[1].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@partygaming.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@paycounter[1].txt -> TrackingCookie.Paycounter : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][1].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@powellsbooks.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][1].txt -> TrackingCookie.Valueclick : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@pro-market[1].txt -> TrackingCookie.Pro-market : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@qksrv[2].txt -> TrackingCookie.Qksrv : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@questionmarket[1].txt -> TrackingCookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][1].txt -> TrackingCookie.Falkag : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][1].txt -> TrackingCookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@serving-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@sexlist[1].txt -> TrackingCookie.Sexlist : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@sextracker[2].txt -> TrackingCookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@spylog[2].txt -> TrackingCookie.Spylog : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][2].txt -> TrackingCookie.Onestat : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@statcounter[1].txt -> TrackingCookie.Statcounter : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][1].txt -> TrackingCookie.Reliablestats : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][1].txt -> TrackingCookie.Webtrendslive : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@thomascook.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@tradedoubler[2].txt -> TrackingCookie.Tradedoubler : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@valueclick[3].txt -> TrackingCookie.Valueclick : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@web-stat[2].txt -> TrackingCookie.Web-stat : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][2].txt -> TrackingCookie.Realtracker : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@weborama[1].txt -> TrackingCookie.Weborama : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][1].txt -> TrackingCookie.Burstbeacon : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\[removed][2].txt -> TrackingCookie.Smartadserver : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@xxxcounter[2].txt -> TrackingCookie.Xxxcounter : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@yadro[2].txt -> TrackingCookie.Yadro : Cleaned with backup
C:\Documents and Settings\Derek\Cookies\derek@zedo[1].txt -> TrackingCookie.Zedo : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\[removed][1].txt -> TrackingCookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@advertising[1].txt -> TrackingCookie.Advertising : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@adviva[2].txt -> TrackingCookie.Adviva : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@bluestreak[2].txt -> TrackingCookie.Bluestreak : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@doubleclick[2].txt -> TrackingCookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@mediaplex[2].txt -> TrackingCookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@serving-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\[removed][2].txt -> TrackingCookie.Webtrendslive : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@tradedoubler[2].txt -> TrackingCookie.Tradedoubler : Cleaned with backup


::Report End


HJ

Logfile of HijackThis v1.99.1
Scan saved at 20:46:02, on 07/04/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\LTSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
C:\WINDOWS\System32\TFNF5.exe
C:\WINDOWS\System32\TPSMain.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\TPSBattM.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\SecuritySuite.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Derek\My Documents\New Folder\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.blueyonder.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by blueyonder
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://www.blueyonder.co.uk
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple…iTunesSetup.exe
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotion…canner37500.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D1B2B61-20D6-4B03-A13F-9491EA8D2CC3}: NameServer = 192.168.2.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34546} - C:\WINDOWS\System32\vbsys2.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #4
You need to move Hijackthis instructions here.

Download System Security Suite v1.04 here
Tutorial here.

Download Pocket Killbox and unzip it; save it to your Desktop. We may need it later.

Reboot in safe mode. Close all Browser and Program Windows.
Have HijackThis fix the following. Do this by checking the box beside each and then clicking on Fix checked.
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34546} - C:\WINDOWS\System32\vbsys2.dll

You may need to set you computer to show hidden files. Click here for Instructions.
Then click start>my computer>local disk
(then follow the path) or Using Windows Explorer, locate the following files/folders, and delete them:
Delete the following file(s) listed.
C:\WINDOWS\System32\vbsys2.dll


Reboot then Run 3S under “Items To Clear” tab place a checkmark in all of them but user defined folders.
Reboot and Rescan with HJT and post a new log here.
Also please describe how your computer behaves now.
Post #5
Hi

Computer seems to be ok
No attempt by IE to download asp

Thanks v much for help

New HJ log

Logfile of HijackThis v1.99.1
Scan saved at 23:20:26, on 07/04/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\LTSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\TPSMain.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\TPSBattM.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Derek\My Documents\New Folder\hijackthis\HijackThis.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.blueyonder.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by blueyonder
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://www.blueyonder.co.uk
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple…iTunesSetup.exe
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotion…canner37500.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D1B2B61-20D6-4B03-A13F-9491EA8D2CC3}: NameServer = 192.168.2.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #7
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