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Mother-in-laws computer issues, PLEASE HELP!

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——————————————————————————- KASPERSKY ON-LINE SCANNER REPORT Monday, April 03, 2006 20:45:17 Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600) Kaspersky On-line Scanner version: 5.0.67.0 Kaspersky Anti-Virus database last update: 4/04/2006 Kaspersky Anti-Virus database records: 185958 ——————————————————————————- Scan Settings: Scan using the following antivirus database: extended Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: A:\ C:\ D:\ E:\ Scan Statistics: Total number of scanned objects: 97069 Number of viruses found: 14 Number of infected objects: 53 Number of suspicious objects: 6 Duration of the scan process: 6006 sec Infected Object Name - Virus Name C:\!KillBox\microsloft.exe Infected: Backdoor.Win32.Rbot.gen C:\!KillBox\pf78.exe/data0002 Infected: Trojan-Clicker.Win32.Small.jf C:\!KillBox\pf78.exe Infected: Trojan-Clicker.Win32.Small.jf C:\!KillBox\Tagasuarus5.exe/data0002 Infected: Trojan-Downloader.Win32.VB.tw C:\!KillBox\Tagasuarus5.exe/data0003 Infected: Trojan.Win32.VB.tg C:\!KillBox\Tagasuarus5.exe/data0006 Infected: Trojan.Win32.VB.tg C:\!KillBox\Tagasuarus5.exe/data0007 Infected: Trojan.Win32.VB.tg C:\!KillBox\Tagasuarus5.exe Infected: Trojan.Win32.VB.tg C:\!KillBox\ventfe1.exe/data0002 Infected: not-a-virus:AdWare.Win32.BookedSpace.e C:\!KillBox\ventfe1.exe Infected: not-a-virus:AdWare.Win32.BookedSpace.e C:\!KillBox\YazzleBundle-1119.exe/data0002 Infected: Trojan.Win32.Scapur.k C:\!KillBox\YazzleBundle-1119.exe Infected: Trojan.Win32.Scapur.k C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC10.zip/drsmartload1.exe Suspicious: Password-protected-EXE C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC10.zip Suspicious: Password-protected-EXE C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC15.zip/MTE3NDI6ODoxNg.exe Suspicious: Password-protected-EXE C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC15.zip Suspicious: Password-protected-EXE C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\0A2LDW6Y\ventfe1[1].exe/data0002 Infected: not-a-virus:AdWare.Win32.BookedSpace.e C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\0A2LDW6Y\ventfe1[1].exe Infected: not-a-virus:AdWare.Win32.BookedSpace.e C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{C83676A5-5069-4CC9-A83C-5A2A8069E143}\Microsoft\Outlook Express\Deleted Items.dbx/[From [removed]][Date Sun, 9 Jan 2005 22:27:24 -0800]/UNNAMED/UNNAMED/html Suspicious: Exploit.HTML.Iframe.FileDownload C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{C83676A5-5069-4CC9-A83C-5A2A8069E143}\Microsoft\Outlook Express\Deleted Items.dbx/[From [removed]][Date Sun, 9 Jan 2005 22:27:24 -0800]/UNNAMED/UNNAMED Suspicious: Exploit.HTML.Iframe.FileDownload C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{C83676A5-5069-4CC9-A83C-5A2A8069E143}\Microsoft\Outlook Express\Deleted Items.dbx/[From [removed]][Date Sun, 9 Jan 2005 22:27:24 -0800]/UNNAMED/message.scr Infected: Email-Worm.Win32.NetSky.q C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{C83676A5-5069-4CC9-A83C-5A2A8069E143}\Microsoft\Outlook Express\Deleted Items.dbx/[From [removed]][Date Sun, 9 Jan 2005 22:27:24 -0800]/UNNAMED Infected: Email-Worm.Win32.NetSky.q C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{C83676A5-5069-4CC9-A83C-5A2A8069E143}\Microsoft\Outlook Express\Deleted Items.dbx/[From [removed]][Date Sun, 9 Jan 2005 23:07:43 -0800]/UNNAMED/letter.zip/document.txt .exe Infected: Email-Worm.Win32.NetSky.q C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{C83676A5-5069-4CC9-A83C-5A2A8069E143}\Microsoft\Outlook Express\Deleted Items.dbx/[From [removed]][Date Sun, 9 Jan 2005 23:07:43 -0800]/UNNAMED/letter.zip Infected: Email-Worm.Win32.NetSky.q C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{C83676A5-5069-4CC9-A83C-5A2A8069E143}\Microsoft\Outlook Express\Deleted Items.dbx/[From [removed]][Date Sun, 9 Jan 2005 23:07:43 -0800]/UNNAMED Infected: Email-Worm.Win32.NetSky.q C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{C83676A5-5069-4CC9-A83C-5A2A8069E143}\Microsoft\Outlook Express\Deleted Items.dbx Infected: Email-Worm.Win32.NetSky.q C:\Program Files\apsi\wtta.exe Infected: Trojan-Downloader.Win32.PurityScan.br C:\Program Files\Common Files\Yazzle1119OinAdmin.exe Infected: Trojan.Win32.Scapur.k C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP809\A0047007.ocx Infected: not-a-virus:AdWare.Win32.MediaMotor.a C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP809\A0049133.exe/WISE0009.BIN Infected: not-a-virus:AdWare.Win32.Gator.2002 C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP809\A0049133.exe Infected: not-a-virus:AdWare.Win32.Gator.2002 C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP809\A0049134.exe/WISE0011.BIN Infected: not-a-virus:AdWare.Win32.Gator.2001 C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP809\A0049134.exe Infected: not-a-virus:AdWare.Win32.Gator.2001 C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP815\A0054213.exe/stream/data0004 Infected: not-a-virus:AdWare.Win32.Softomate.k C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP815\A0054213.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.k C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP815\A0054213.exe Infected: not-a-virus:AdWare.Win32.Softomate.k C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP823\A0060309.exe/data0002 Infected: Trojan.Win32.Scapur.k C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP823\A0060309.exe Infected: Trojan.Win32.Scapur.k C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP823\A0060310.exe Infected: Trojan.Win32.Scapur.k C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP825\A0060672.exe Infected: Backdoor.Win32.Rbot.gen C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP825\A0061710.exe/data0002 Infected: Trojan-Downloader.Win32.VB.tw C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP825\A0061710.exe/data0003 Infected: Trojan.Win32.VB.tg C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP825\A0061710.exe/data0006 Infected: Trojan.Win32.VB.tg C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP825\A0061710.exe/data0007 Infected: Trojan.Win32.VB.tg C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP825\A0061710.exe Infected: Trojan.Win32.VB.tg C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP864\A0091459.exe/data0002 Infected: not-a-virus:AdWare.Win32.BookedSpace.e C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP864\A0091459.exe Infected: not-a-virus:AdWare.Win32.BookedSpace.e C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP864\A0091462.exe/data0002 Infected: not-a-virus:AdWare.Win32.BookedSpace.e C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP864\A0091462.exe Infected: not-a-virus:AdWare.Win32.BookedSpace.e C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP864\A0091475.exe/data0002 Infected: Trojan-Clicker.Win32.Small.jf C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP864\A0091475.exe Infected: Trojan-Clicker.Win32.Small.jf C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP864\A0091476.exe Infected: Backdoor.Win32.Rbot.gen C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP864\A0091477.exe/data0002 Infected: Trojan-Downloader.Win32.VB.tw C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP864\A0091477.exe/data0003 Infected: Trojan.Win32.VB.tg C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP864\A0091477.exe/data0006 Infected: Trojan.Win32.VB.tg C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP864\A0091477.exe/data0007 Infected: Trojan.Win32.VB.tg C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP864\A0091477.exe Infected: Trojan.Win32.VB.tg C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP864\A0091478.exe/data0002 Infected: Trojan.Win32.Scapur.k C:\System Volume Information\_restore{593172EE-14D9-4262-8426-24BF2115D284}\RP864\A0091478.exe Infected: Trojan.Win32.Scapur.k Scan process completed.
We are almost there it looks like.

Download CCleaner from here >>>>> http://www.majorgeeks.com/download4191.html

Save it to your desktop. Open CCleaner and click on "run cleaner" at the bottom right.

NEXT

Have Killbox delete these files

C:\Program Files\apsi\wtta.exe
C:\Program Files\Common Files\Yazzle1119OinAdmin.exe

Then a reboot. How is it running?

We are almost there it looks like.


If you say so!?!?!

Seems to be running OK. CCleaner removed 268 MB & Killbox removed those 2 files. I still have Spybot & ZoneAlarm on my desktop waiting to be installed. I have been updating my AVG, Ewido, and Asquared definitions too, but I really haven't been running them. I didn't want to interfere with what we were doing.?.? Thank you so much for your help, and I am sure my Mother-in-law thanks you too. I will cherish the day I can give her machine back to her. Thanks again.
HJT log if U need it:

Logfile of HijackThis v1.99.1
Scan saved at 6:29:23 PM, on 4/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\PeoplePC\ISP6200\Browser\Bartshel.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\PROGRA~1\PeoplePC\ISP6200\Browser\PPShared.exe
C:\WINDOWS\System32\alg.exe
C:\HJT\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.peoplepc.com/websearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.enter.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us3.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Enter.Net
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [HPGamesActiveMenu] C:\Program Files\WildTangent\ActiveMenu\HP\Games\ActiveMenu.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [Bart Station] C:\Program Files\PeoplePC\ISP6200\BIN\PPCOLink.exe -STATION
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [mousepad] C:\\mousepad1.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: AGSatellite.lnk = ?
O4 - Global Startup: America Online 6.0 Tray Icon.lnk = C:\Program Files\America Online 6.0a\aoltray.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.enter.net/
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kav…can_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1142554419825
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotion…canner37680.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Local Security Authority Subsystem Service (lsass) - Unknown owner - C:\WINDOWS\lsass.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: wkssvc (Windows Kernel Serivce) - Unknown owner - C:\WINDOWS\AIMClient.exe (file missing)
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