Mother-in-laws computer issues, PLEASE HELP!
#16
Posted 16 March 2006 - 10:43 PM
Register to Remove
#17
Posted 17 March 2006 - 05:59 PM
#18
Posted 17 March 2006 - 10:30 PM
#19
Posted 20 March 2006 - 08:30 PM
Logfile of HijackThis v1.99.1
Scan saved at 7:17:13 PM, on 3/20/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\PeoplePC\ISP6200\Browser\Bartshel.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\PeoplePC\ISP6200\Browser\PPShared.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\HJT\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.peoplepc.com/websearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.enter.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us3.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Enter.Net
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [HPGamesActiveMenu] C:\Program Files\WildTangent\ActiveMenu\HP\Games\ActiveMenu.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [Bart Station] C:\Program Files\PeoplePC\ISP6200\BIN\PPCOLink.exe -STATION
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [mousepad] C:\\mousepad1.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: AGSatellite.lnk = ?
O4 - Global Startup: America Online 6.0 Tray Icon.lnk = C:\Program Files\America Online 6.0a\aoltray.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.enter.net/
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1142554419825
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: Local Security Authority Subsystem Service (lsass) - Unknown owner - C:\WINDOWS\lsass.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: wkssvc (Windows Kernel Serivce) - Unknown owner - C:\WINDOWS\AIMClient.exe (file missing)
#20
Posted 20 March 2006 - 08:34 PM
In the box, type in services.msc then hit <enter> (or click OK)
In the Name column, look for Windows Kernel Serivce
<Double-click> it.
Now, click Stop to stop that rogue process.
In the Startup type box, change it to Disabled, then click Apply then OK.
Do the same for this process
Local Security Authority Subsystem Service
NEXT
Scan with hijackthis and put a check beside these lines and choose FIX
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O23 - Service: Local Security Authority Subsystem Service (lsass) - Unknown owner - C:\WINDOWS\lsass.exe (file missing)
O23 - Service: wkssvc (Windows Kernel Serivce) - Unknown owner - C:\WINDOWS\AIMClient.exe (file missing)
Then reboot and a new log please.
#21
Posted 20 March 2006 - 08:39 PM
#22
Posted 20 March 2006 - 08:40 PM
#23
Posted 20 March 2006 - 08:40 PM
#24
Posted 20 March 2006 - 08:45 PM
#25
Posted 20 March 2006 - 08:49 PM
Register to Remove
#26
Posted 20 March 2006 - 08:51 PM
#27
Posted 20 March 2006 - 08:55 PM
wkssvc
Then click on ok
and
Local Security Authority Subsystem Service
Then reboot and a new hiajckthis log please.
#28
Posted 20 March 2006 - 09:01 PM
#29
Posted 21 March 2006 - 09:07 AM
#30
Posted 22 March 2006 - 08:01 PM
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