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IE acting strangely

4 min read

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Post #1
For some reason, Internet Explorer is refusing to display webpages (The Page cannot be displayed), even though FireFox has no trouble with them.

Sadly, I need regular access to a website that only wants to work with IE.

Here's my HijackThis log; thanks in advance!

- - - -

Logfile of HijackThis v1.99.1
Scan saved at 5:19:05 PM, on 2/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\Atievxx.exe
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Server\mysql\bin\mysqld-nt.exe
C:\Program Files\Linksys\Wireless Network PC Card\NICServ.exe
C:\WINDOWS\system32\9ue2fu2g.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CDBurnerXP Pro 3\Tools\NMSAccess.exe
C:\Program Files\SurfAccuracy\SAcc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\HIDDEN~1\HIDDEN~1.EXE
C:\Program Files\I8kfanGUI\I8kfanGUI.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Find and Run Robot\FindAndRunRobotSystemTrayTrigger.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Taser\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie…ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - _{44F9B173-041C-4825-A9B9-D914BD9DCBB3} - (no file)
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PnIEBrowserHelperObj Class - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - (no file)
O2 - BHO: (no name) - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O2 - BHO: (no name) - {FFFFFEF0-5B30-21D4-945D-000000000000} - (no file)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll (file missing)
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [9ue2fu2g] C:\WINDOWS\system32\9ue2fu2g.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "f:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SurfAccuracy] C:\Program Files\SurfAccuracy\SAcc.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WatchDog] F:\Program Files\mobile PhoneTools\WatchDog.exe
O4 - HKCU\..\Run: [Hidden Menu] C:\PROGRA~1\HIDDEN~1\HIDDEN~1.EXE
O4 - HKCU\..\Run: [i8kfangui] C:\Program Files\I8kfanGUI\I8kfanGUI.exe /startup
O4 - HKCU\..\Run: [BTCLiveUpdate] "F:\Program Files\LiveUpdate\LiveUpdate.exe" /autostart
O4 - HKCU\..\Run: [TorCP] C:\Program Files\TorCP\torcp.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Find And Run Robot - SystemTray Trigger.lnk = C:\Program Files\Find and Run Robot\FindAndRunRobotSystemTrayTrigger.exe
O4 - Startup: Privoxy.lnk = C:\Program Files\Privoxy\privoxy.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Save Flash In This Page - C:\PROGRA~1\FLASHS~1.5\save.htm
O8 - Extra context menu item: Convert to Palm e-Book - C:\Program Files\CnPUG-WavePDB\WavePDB.htm
O8 - Extra context menu item: Download with Star Downloader - C:\Program Files\Star Downloader\sdie.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: Edit with Altova X&MLSpy - C:\Program Files\Altova\XMLSpy2005\spy.htm
O8 - Extra context menu item: Save Flash - res://C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210
O8 - Extra context menu item: Subscribe in default aggregator - C:\Documents and Settings\Taser\Application Data\RssBandit\iecontext_subscribefeed.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (HKCU)
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} -
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} -
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} -
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab27513.cab
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{BC2089D5-71A4-4423-A013-47A914C669C9}: Domain = engr.sc.edu
O17 - HKLM\System\CCS\Services\Tcpip\..\{BC2089D5-71A4-4423-A013-47A914C669C9}: NameServer = 129.252.21.12 129.252.21.13 129.252.41.11 129.252.21.12 129.252.21.13
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: Apache2 - Unknown owner - C:\Server\Apache2\bin\Apache.exe" -k runservice (file missing)
O23 - Service: AutoComplete Service (Autocomplete) - Unknown owner - C:\Program Files\Acesoft\Tracks Eraser Pro\autocomp.exe (file missing)
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: dev4_423 - Unknown owner - C:\phpdev\Apache\Apache.exe" –ntservice (file missing)
O23 - Service: dopewars server (dopewars-server) - Unknown owner - C:\Program Files\dopewars-1.5.9\dopewars.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: MySQL - Unknown owner - C:\Server\mysql\bin\mysqld-nt".exe (file missing)
O23 - Service: NICSer_WPC11 - Unknown owner - C:\Program Files\Linksys\Wireless Network PC Card\NICServ.exe
O23 - Service: NMSAccess - Unknown owner - C:\Program Files\CDBurnerXP Pro 3\Tools\NMSAccess.exe
O23 - Service: PGPserv - PGP Corporation - C:\WINDOWS\System32\PGPserv.exe
Post #2
Here are the directions for creating a zip file For Windows XP:
Using Windows Explorer, locate the first file you want to zip.
Right click on the file and select Send To and Compressed (zipped) Folder.
Right click any other files you want to compress and select Copy.
Right click on the compressed folder and select Paste. The copied files will be compressed and pasted in.

Please Zip this file and send it here

C:\Program Files\TorCP\torcp.exe
C:\PROGRA~1\HIDDEN~1\HIDDEN Menu.EXE
C:\WINDOWS\system32\9ue2fu2g.exe


Click here for Instructions on how to Scan with Spybot S&D and Ad-Aware

Download System Security Suite v1.04 here
Tutorial here.

Download Pocket Killbox and unzip it; save it to your Desktop. We may need it later.

Reboot in safe mode. Close all Browser and Program Windows.
Have HijackThis fix the following. Do this by checking the box beside each and then clicking on Fix checked.
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - (no file)
O2 - BHO: (no name) - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O2 - BHO: (no name) - {FFFFFEF0-5B30-21D4-945D-000000000000} - (no file)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O4 - HKLM\..\Run: [SurfAccuracy] C:\Program Files\SurfAccuracy\SAcc.exe
O4 - Startup: PowerReg Scheduler.exe
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} -
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} -
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} -
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} -

You may need to set you computer to show hidden files. Click here for Instructions.
Then click start>my computer>local disk
(then follow the path) or Using Windows Explorer, locate the following files/folders, and delete them:
Delete the folder(s) listed
C:\Program Files\SurfAccuracy

Reboot then Run 3S under “Items To Clear” tab place a checkmark in all of them but user defined folders.
Reboot and Rescan with HJT and post a new log here.
Also please describe how your computer behaves now.
Post #3
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Visit the CoyoteStore http://TomCoyote.org/coyotestore.php
Post #5
Thanks for the prompt attention.

Here's the log:

Logfile of HijackThis v1.99.1
Scan saved at 8:37:18 AM, on 3/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Atievxx.exe
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Linksys\Wireless Network PC Card\NICServ.exe
C:\Program Files\CDBurnerXP Pro 3\Tools\NMSAccess.exe
C:\WINDOWS\System32\PGPserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\system32\9ue2fu2g.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\HIDDEN~1\HIDDEN~1.EXE
C:\Program Files\I8kfanGUI\I8kfanGUI.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Find and Run Robot\FindAndRunRobotSystemTrayTrigger.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Network Associates\VirusScan\MCUPDATE.EXE
C:\Program Files\Network Associates\Common Framework\McScript_InUse.exe
C:\Program Files\Ghostgum\gsview\gsview32.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Oubliette\Oubliette.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\EarthLink TotalAccess\FastLane\IPClient.exe
C:\Program Files\EarthLink TotalAccess\Accelerator\ElinkAcc.exe
C:\Documents and Settings\Taser\Desktop\Utilities\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie…ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R3 - URLSearchHook: (no name) - _{44F9B173-041C-4825-A9B9-D914BD9DCBB3} - (no file)
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PnIEBrowserHelperObj Class - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll (file missing)
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [9ue2fu2g] C:\WINDOWS\system32\9ue2fu2g.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKCU\..\Run: [Hidden Menu] C:\PROGRA~1\HIDDEN~1\HIDDEN~1.EXE
O4 - HKCU\..\Run: [i8kfangui] C:\Program Files\I8kfanGUI\I8kfanGUI.exe /startup
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Startup: Find And Run Robot - SystemTray Trigger.lnk = C:\Program Files\Find and Run Robot\FindAndRunRobotSystemTrayTrigger.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Save Flash In This Page - C:\PROGRA~1\FLASHS~1.5\save.htm
O8 - Extra context menu item: Convert to Palm e-Book - C:\Program Files\CnPUG-WavePDB\WavePDB.htm
O8 - Extra context menu item: Download with Star Downloader - C:\Program Files\Star Downloader\sdie.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: Edit with Altova X&MLSpy - C:\Program Files\Altova\XMLSpy2005\spy.htm
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-image.html
O8 - Extra context menu item: Save Flash - res://C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210
O8 - Extra context menu item: Subscribe in default aggregator - C:\Documents and Settings\Taser\Application Data\RssBandit\iecontext_subscribefeed.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (HKCU)
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab27513.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BC2089D5-71A4-4423-A013-47A914C669C9}: NameServer = 207.69.188.185 207.69.188.186
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AutoComplete Service (Autocomplete) - Unknown owner - C:\Program Files\Acesoft\Tracks Eraser Pro\autocomp.exe (file missing)
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: NICSer_WPC11 - Unknown owner - C:\Program Files\Linksys\Wireless Network PC Card\NICServ.exe
O23 - Service: NMSAccess - Unknown owner - C:\Program Files\CDBurnerXP Pro 3\Tools\NMSAccess.exe
O23 - Service: PGPserv - PGP Corporation - C:\WINDOWS\System32\PGPserv.exe

Once again, thank you!
Post #6 last edited
Click here for Instructions on how to Scan with Spybot S&D and Ad-Aware

You need to move Hijackthis instructions here.

Download System Security Suite v1.04 here
Tutorial here.

Download Pocket Killbox and unzip it; save it to your Desktop. We may need it later.

Reboot in safe mode. Close all Browser and Program Windows.
Have HijackThis fix the following. Do this by checking the box beside each and then clicking on Fix checked.

R3 - URLSearchHook: (no name) - _{44F9B173-041C-4825-A9B9-D914BD9DCBB3} - (no file)
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O4 - HKLM\..\Run: [9ue2fu2g] C:\WINDOWS\system32\9ue2fu2g.exe

You may need to set you computer to show hidden files. Click here for Instructions.
Then click start>my computer>local disk
(then follow the path) or Using Windows Explorer, locate the following files/folders, and delete them:
Delete the following file(s) listed.
C:\WINDOWS\system32\9ue2fu2g.exe

If you were unable to find any of the files then Run Pocket Killbox, and click the radio button that says Delete a file on reboot. For each of the files you could not delete, paste them one at a time into the full path of file to delete box and click the red circle with a white cross in it.The program will ask you if you want to reboot; say No each time until the last one has been pasted in whereupon you should answer Yes.

Reboot then Run 3S under “Items To Clear” tab place a checkmark in all of them but user defined folders.

Go here and run online scans, allow them to delete whatever they find:

TrendMicro HouseCall
eTrust AntiVirus Web Scanner

Note any thing that can't be fixed
Reboot when done. Rescan with HJT and post a new log here.
Post #8
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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Visit the CoyoteStore http://TomCoyote.org/coyotestore.php

Also follow the recommendations in Tony Klein's article
So how did I get infected in the first place?

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