Hello Thank you for responding. I have included a print out of this computer as well as a new HJT log. I continue to have pop ups and sometimes it just locks up. Any help would be appriciated. Thank you in advance Ron
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The license associated with the Belarc Advisor product allows for free personal use only. Use on multiple PCs in a corporate, educational, military or government installation is prohibited. See the license agreement for details. The information on this page was created locally on your PC by the Belarc Advisor. Your computer profile was not sent to a web server. Click here for more info.
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About Belarc
PC Management Products
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In page Links:
Installed Hotfixes
Software Licenses
Software Versions
Computer Profile Summary
Computer Name: Phillips-41c9f4 (in MSHOME)
Profile Date: Monday, February 06, 2006 10:09:12 AM
Advisor Version: 6.1f
Windows Logon: Shawn
Click here for Belarc's PC Management products, for large and small companies.
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Compaq Presario 061 DF215A-ABA S4200NX NA210 0n41411RE101ECHO 10
System Serial Number: MXK3350MDP
Processor a Main Circuit Board b
2.60 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P4G533LA REV 1.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. 3.16 08/05/2003
Drives Memory Modules c,d
20.41 Gigabytes Usable Hard Drive Capacity
8.41 Gigabytes Hard Drive Free Space
CD-ROM Drive
CD-ROM Drive
3.5" format removeable media [Floppy drive]
EPSON Stylus Storage USB Device [Hard drive] – drive 1
QUANTUM FIREBALLlct15 20 [Hard drive] (20.41 GB) – drive 0 504 Megabytes Installed Memory
Slot 'DIMM 1' has 512 MB
Slot 'DIMM 2' is Empty
Local Drive Volumes
c: (on drive 0) 20.41 GB 8.41 GB free
Network Drives
None detected
Users Printers
local user accounts last logon
Shawn 2/5/2006 1:53:27 PM (admin)
local system accounts
Administrator never (admin)
ASPNET 1/30/2006 10:39:05 AM
Guest never
HelpAssistant 8/7/2005 12:38:17 AM
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account EPSON Stylus Photo R300 Series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Intel® 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel® 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
BTC EMPREX LM1701 [Monitor] (17.1"vis, s/n 00B52200785, June 2005)
Bus Adapters Multimedia
Intel® 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel® 82801DB/DBM USB Universal Host Controller - 24C2
Intel® 82801DB/DBM USB Universal Host Controller - 24C4
Intel® 82801DB/DBM USB Universal Host Controller - 24C7 Realtek AC'97 Audio
Communications Other Devices
Lucent Win Modem #2
Realtek RTL8139 Family PCI Fast Ethernet NIC #2
Network Card MAC Address: 00:0C:6E:91:96:F2
Network IP Address: [removed] / 21 PC/AT Enhanced PS/2 Keyboard (101/102-Key)
Microsoft PS/2 Mouse
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
Virus Protection
McAfee VirusScan Version 10.0.27
Scan Engine Version 4400
Last Disk Scan on Friday, January 27, 2006 8:47:43 AM
Realtime File Scanning On
Installed Microsoft Hotfixes
Internet Explorer
SP2 (SP2)
Windows XP
SP3
KB873333 on 7/26/2005 (details…)
KB873339 on 7/26/2005 (details…)
KB883939 on 7/26/2005 (details…)
KB885250 on 7/26/2005 (details…)
KB885835 on 7/26/2005 (details…)
KB885836 on 7/26/2005 (details…)
KB886185 on 7/26/2005 (details…)
KB887472 on 7/26/2005 (details…)
KB887742 on 7/26/2005 (details…)
KB888113 on 7/26/2005 (details…)
KB888302 on 7/26/2005 (details…)
KB890046 on 7/26/2005 (details…)
KB890175 on 7/26/2005 (details…)
KB890859 on 7/26/2005 (details…)
KB891781 on 7/26/2005 (details…)
KB893066 on 7/26/2005 (details…)
KB893086 on 7/26/2005 (details…)
KB893756 on 8/15/2005 (details…)
KB893803V2 on 7/26/2005 (details…)
KB894391 on 8/15/2005 (details…)
KB896358 on 7/26/2005 (details…)
KB896422 on 7/26/2005 (details…)
Windows XP
SP3 (continued)
KB896423 on 8/15/2005 (details…)
KB896424 on 11/9/2005 (details…)
KB896428 on 7/26/2005 (details…)
KB896688 on 10/15/2005 (details…)
KB896727 on 8/15/2005 (details…)
KB898461 on 7/26/2005 (details…)
KB899587 on 8/15/2005 (details…)
KB899588 on 8/15/2005 (details…)
KB899589 on 10/15/2005 (details…)
KB899591 on 8/15/2005 (details…)
KB900725 on 10/15/2005 (details…)
KB901017 on 10/15/2005 (details…)
KB901214 on 7/26/2005 (details…)
KB902400 on 10/15/2005 (details…)
KB903235 on 7/26/2005 (details…)
KB904706 on 10/15/2005 (details…)
KB905414 on 10/15/2005 (details…)
KB905749 on 10/15/2005 (details…)
KB905915 on 12/14/2005 (details…)
KB908519 on 1/11/2006 (details…)
KB910437 on 12/14/2005 (details…)
KB912919 on 1/6/2006 (details…)
Click here to see all available Microsoft security hotfixes for this computer.
Marks a HotFix that verifies correctly
Marks a HotFix that fails verification
(note that failing hotfixes need to be reinstalled)
Unmarked HotFixes lack the data to allow verification
Software Licenses
Belarc - Advisor 8c2b92df
Microsoft - Internet Explorer 55274-650-2805193-23666 (Key: THGWJ-7M8DB-B3KCF-63RDR-46PFJ)
Microsoft - Office Professional Edition 2003 73931-640-0000106-57283 (Key: GWH28-DGCMP-P6RC4-6J4MT-3HFDY)
Microsoft - WebFldrs XP 12345-111-1111111-17619
Microsoft - Windows XP Professional 55274-650-2805193-23666 (Key: THGWJ-7M8DB-B3KCF-63RDR-46PFJ)
Software Versions
Adobe Acrobat Reader Version 5.1.0.0 *
America Online Version 10.0.20.1.US.1 *
America Online Version 9.00.001 *
America Online, Inc - AOL Connectivity Service Version 2.0.20.1.US.1 *
America Online, Inc. - AOL Connectivity Service Version 2.0.20.1.US.1 *
AOLSP Scheduler Version 1, 5, 0, 0 *
Apple Computer, Inc. - iTunes Version 6.0.2.23 *
Apple Computer, Inc. - QuickTime QuickTime 7.0.4 *
Belarc, Inc. - BelManage Client Version 6.1f *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Eastman Kodak Company - Kodak DC File System Driver (Win32) Version 4.4.0.0 *
Eastman Kodak Company - Kodak EasyShare software Version 4, 0, 4, 177 *
EPSON Print CD Version 1.20 *
EPSON Software - Film Factory Version 3, 0, 0, 1 *
ewido anti-malware Version 3, 5, 0, 0 *
ewido control Version 3, 0, 0, 1 *
ewido networks - guard Version 3, 0, 0, 1 *
Google Earth Version 3.0.762.0 *
InstallDriver Module Version 7.04 *
Intel® Common User Interface Version 7.0.0.3889 *
iPod Universal Updater Version 5.0 *
IrfanView Version 3.97 *
Kodak software updater *
Lavasoft Ad-Aware SE SE 106 *
LimeWire Version 1, 0, 0, 2 *
Macrovision Corporation - InstallDriver Module Version 11.00 *
Macrovision Corporation - InstallShield ® Version 11.00 *
McAfee Inc. - VirusScan *
McAfee SecurityCenter Update Manager Version 6, 0, 0, 0 *
McAfee SecurityCenter Version 6, 0, 0, 0 *
McAfee VirusScan Version 10, 0, 0, 0 *
Microsoft ® .NET Framework Version 1.1.4322.573 *
Microsoft ® Windows Script Host Version 5.6.0.8820 *
Microsoft Application Error Reporting Version 11.0.5515 *
Microsoft Clip Organizer Version 11.0.5510 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 * Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - MSN Messenger Version 7.0.0816 *
Microsoft Corporation - Office Source Engine Version 11.0.5525 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Office 2003 Version 11.0.5612 *
Microsoft Office Document Imaging Version 11.0.1897.0 *
Microsoft Office InfoPath Version 11.0.5510 *
Microsoft Office Picture Manager Version 11.0.5510 *
Microsoft Office Save My Settings/Profile Wizard Version 11.0.5510 *
Microsoft® Windows Media Player Version 10.00.00.3646 *
PQ DVD to iPod Video Converter Version 1.0.0.0 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 0.1.0.3292 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 6.0.12.1235 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 7.0.0.2639 *
Roxio - Disc Copier Application Version 6.2.0.134 *
Roxio - Drag-to-Disc Version 6.2.0.134 *
Roxio - DVD Builder Version 1.2.0.134 *
Roxio - Easy CD Creator Version 6.2.0.134 *
Roxio DVD Player Version 6.1.1720.0 *
Roxio Engine Compatibility Wizard Version 6.1.0.7 *
Roxio, Inc. - AudioCentral Media Manager Version 1.1.277 *
Roxio, Inc. - AudioCentral Version 1.1.277 *
SEIKO EPSON CORPORATION - EPSON PhotoStarter Version 3.09 *
SEIKO EPSON CORPORATION - EPSON Printer Driver Update Utility Version 5.00 *
SEIKO EPSON CORPORATION - EPSON Status Monitor 3 Version 3.00 *
Soeperman Enterprises Ltd. - HijackThis Version 1.99.0001 *
SpywareBlaster AutoUpdate Version 3.04 *
SpywareBlaster Version 3.04 *
Sun Microsystems, Inc. - Java™ 2 Platform Standard Edition 5.0 Update 4 Version 5.0.40.5 *
WinZip Version 8.1 (4319) *
WinZip Version 8.1 SR-1 (5266) *
Wizards to adjust .NET Framework security, assign trust to assemblies, and fix broken .NET applications. Version 1.0.5000.0 *
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Logfile of HijackThis v1.99.1
Scan saved at 10:16:01 AM, on 2/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\WINDOWS\system32\MsPMSPSv.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\unzipped\hijackthis[1]\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google; - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: &AOL; Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google; Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate; English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} (Support.com Installer) -
http://supportsoft.adelphia.net/sdccommon/…ad/tgctlins.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) -
http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) -
http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) -
https://objects.aol.com/mcafee/molbin/share…83/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -
http://by7fd.bay7.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {58172624-85DD-4482-9E64-02ADCA637E96} (shizmoo Class) -
http://www.shizmoo.com/activex/web665.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) -
https://objects.aol.com/mcafee/molbin/share…,20/McGDMgr.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe