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Winfixer popups


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24 replies to this topic

#1 Big Mac Daddy

Big Mac Daddy

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Posted 05 January 2006 - 07:45 AM

Help! I've tried Spybot, adawareSE, spysweeper and none of them show a problem now but I still get Winfixer and other pop-ups even when i'm not on-line. Any help short of wiping and reformating would be appreciated. I had some malware problems a few weeks ago but my anti-malware cocktail removed the threats (Win32 conhook was one, Winfixer another) yet the pop-ups continue - not as bad as before.

Heres my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 8:49:43 AM, on 1/5/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\IWP\NPFMNTOR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\RUNSERVICE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\FASTLANE2\IPMON32.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\FASTLANE2\IPCLIENT.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\SURFMONKEY\SMPROXY.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink...ton/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink...ton/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\EarthLink TotalAccess\Accelerator\prpl_IePopupBlocker.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\ELNKPUB.DLL
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\ESCAMBLK.DLL
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\PROTCTIE.DLL
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\UNINSTTB.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: ATLDistrib Object - {659E147E-BD03-4605-988C-AA6D7EA497CA} - C:\WINDOWS\SYSTEM\BYXYA.DLL (file missing)
O2 - BHO: ATLDistrib Object - {93C6313C-9DB4-4694-8BD0-E378C573A9AD} - C:\WINDOWS\SYSTEM\IIIHF.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\TOOLBAR.DLL
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe" -l
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\RunServices: [NPFMonitor] C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [LicCtrl] runservice.exe
O4 - HKLM\..\RunOnce: [*IIIHF] rundll32.exe C:\WINDOWS\SYSTEM\IIIHF.DLL,CreateProtectProc rerun
O4 - HKCU\..\Run: [E6TaskPanel] "C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE" -winstart
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

I have an old Windows ME. THANK YOU.

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#2 LDTate

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Posted 10 January 2006 - 04:22 PM

Hello Big Mac Daddy, welcome to the forum. Sorry about the delay in responding :( If you still need help, Scan again with HijackThis, and copy/paste" a new log file into this thread.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

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#3 Big Mac Daddy

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Posted 11 January 2006 - 03:43 PM

Hi LDTate, thanks for taking this on. Ihave have Winfixer and other popups. Spybot and Adaware SE show no problem. Here's my new HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 4:42:21 PM, on 1/11/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\IWP\NPFMNTOR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\RUNSERVICE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SURFMONKEY\SMPROXY.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\FASTLANE2\IPMON32.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\FASTLANE2\IPCLIENT.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink...ton/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink...ton/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\EarthLink TotalAccess\Accelerator\prpl_IePopupBlocker.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\ELNKPUB.DLL
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\ESCAMBLK.DLL
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\PROTCTIE.DLL
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\UNINSTTB.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: ATLDistrib Object - {659E147E-BD03-4605-988C-AA6D7EA497CA} - C:\WINDOWS\SYSTEM\BYXYA.DLL (file missing)
O2 - BHO: ATLDistrib Object - {93C6313C-9DB4-4694-8BD0-E378C573A9AD} - C:\WINDOWS\SYSTEM\IIIHF.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\TOOLBAR.DLL
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe" -l
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\RunServices: [NPFMonitor] C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [LicCtrl] runservice.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunOnce: [*IIIHF] rundll32.exe C:\WINDOWS\SYSTEM\IIIHF.DLL,CreateProtectProc rerun
O4 - HKCU\..\Run: [E6TaskPanel] "C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE" -winstart
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Can you help? BMD.

#4 LDTate

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Posted 11 January 2006 - 04:28 PM

Are you sure this is your whole log? It stops at the 06 item but should go to at least the 016's

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#5 Big Mac Daddy

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Posted 12 January 2006 - 07:23 AM

LDT i see where other HJT logs go to O16 but mine always truncates at O6. I don't see a second page or anything like that on HJT log - just no more Os after O6. Whaddup with that? Can you still help?

#6 LDTate

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Posted 12 January 2006 - 03:31 PM

Hello , welcome to the forum

Please print these instructions out for use in Safe Mode.

Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to extract the files
  • This will create a VundoFix folder on your desktop.
  • After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
  • Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
  • You will first be presented with a warning.
    It should look like this

    VundoFix V2.13 by Atri
    By using VundoFix you agree that you are doing so at your own risk
    Press enter to continue....


  • At this point press enter one time.
  • Next you will see:

    Type in the filepath as instructed by the forum staff
    Then Press Enter, Then F6, Then Enter Again to continue with the fix.


  • At this point please type the following file path (make sure to enter it exactly as below!):
    • C:\WINDOWS\SYSTEM\IIIHF.DLL
  • Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
  • Next you will see:

    Please type in the second filepath as instructed by the forum staff
    Then Press Enter, Then F6, Then Enter Again to continue with the fix.

  • At this point please type the following file path (make sure to enter it exactly as below!):

    C:\WINDOWS\SYSTEM\FHIII.*


    This will be the vundo filename spelt backwards. for example if the vundo dll was vundo.dll you would have the user enter odnuv.*
  • Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
  • The fix will run then HijackThis will open.
  • In HiJackThis, please place a check next to the following items and click FIX CHECKED:


    O2 - BHO: ATLDistrib Object - {659E147E-BD03-4605-988C-AA6D7EA497CA} - C:\WINDOWS\SYSTEM\BYXYA.DLL (file missing)

    O2 - BHO: ATLDistrib Object - {93C6313C-9DB4-4694-8BD0-E378C573A9AD} - C:\WINDOWS\SYSTEM\IIIHF.DLL

    O4 - HKLM\..\RunOnce: [*IIIHF] rundll32.exe C:\WINDOWS\SYSTEM\IIIHF.DLL,CreateProtectProc rerun

    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present


  • After you have fixed these items, close Hijackthis and Press any key to Force a reboot of your computer.
  • Pressing any key will cause a "Blue Screen of Death" this is normal, do not worry!
  • Once your machine reboots please continue with the instructions below.
Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click NO.

Then, please run this online virus scan: ActiveScan

Copy the results of the ActiveScan and paste them here along with a new HiJackThis log and the vundofix.txt file from the vundofix folder into this topic.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

Proud graduate of TC/WTT Classroom

 


#7 Big Mac Daddy

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Posted 12 January 2006 - 04:57 PM

OK, LDT, here they are. Vundofix did not run according to instructions. Activating it did not lead to the step by step process you escribed but ran through a bunch of DOS screen commnads, finished and opened HJT. I followed instructions from that point but I did nopt have the options you envisioned.

Here's Activescan:

Incident Status Location

Spyware:Cookie/Doubleclick Not disinfected c:\windows\cookies\lari@doubleclick[1].txt
Spyware:Cookie/Reliablestats Not disinfected c:\windows\cookies\lari@stats1.reliablestats[2].txt
Spyware:Cookie/2o7.net Not disinfected c:\windows\cookies\lari@2o7[2].txt
Spyware:Cookie/Atlas DMT Not disinfected c:\windows\cookies\lari@atdmt[1].txt
Spyware:Cookie/Advertising Not disinfected c:\windows\cookies\lari@advertising[2].txt
Spyware:Spyware/Virtumonde Not disinfected C:\WINDOWS\SYSTEM\vtust.dll
Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\Desktop\VundoFix\VundoFix\process.exe
Spyware:Cookie/Doubleclick Not disinfected C:\WINDOWS\Cookies\lari@doubleclick[1].txt
Spyware:Cookie/Reliablestats Not disinfected C:\WINDOWS\Cookies\lari@stats1.reliablestats[2].txt
Spyware:Cookie/2o7.net Not disinfected C:\WINDOWS\Cookies\lari@2o7[2].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\WINDOWS\Cookies\lari@atdmt[1].txt
Spyware:Cookie/Advertising Not disinfected C:\WINDOWS\Cookies\lari@advertising[2].txt
Here's HJT

Logfile of HijackThis v1.99.1
Scan saved at 6:02:04 PM, on 1/12/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\IWP\NPFMNTOR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\RUNSERVICE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\FASTLANE2\IPMON32.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\FASTLANE2\IPCLIENT.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\SURFMONKEY\SMPROXY.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\WUAUCLT.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\WINDOWS\NOTEPAD.EXE
C:\WINDOWS\NOTEPAD.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink...ton/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink...ton/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\EarthLink TotalAccess\Accelerator\prpl_IePopupBlocker.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\ELNKPUB.DLL
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\ESCAMBLK.DLL
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\PROTCTIE.DLL
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\UNINSTTB.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: ATLDistrib Object - {93C6313C-9DB4-4694-8BD0-E378C573A9AD} - C:\WINDOWS\SYSTEM\IIIHF.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\TOOLBAR.DLL
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe" -l
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\RunServices: [NPFMonitor] C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [LicCtrl] runservice.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunOnce: [*IIIHF] rundll32.exe C:\WINDOWS\SYSTEM\IIIHF.DLL,CreateProtectProc rerun
O4 - HKCU\..\Run: [E6TaskPanel] "C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE" -winstart
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab

Could not find vundofix.txt. Any ideas?

#8 LDTate

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Posted 12 January 2006 - 05:04 PM

Not sure that fix works on windows ME.

It looks like you have items unchecked in Msconfig.
C:\WINDOWS\SYSTEM\msconfig.exe /reminder


click Start> Run> type in Msconfig tap enter key.
look in the Startup. Make a note of the items you want to keep unchecked.
Now I want you to put a check on ALL items.
Exit Msconfig. DO NOT reboot.

Scan with HJT and post a new log.

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#9 Big Mac Daddy

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Posted 13 January 2006 - 10:55 AM

OK, LDTate, all startup items are checked and here is the latest HJT log ran after enabling all startup items. I did not reboot. Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 11:59:18 AM, on 1/13/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\IWP\NPFMNTOR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\RUNSERVICE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SURFMONKEY\SMPROXY.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\FASTLANE2\IPMON32.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\FASTLANE2\IPCLIENT.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink...ton/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink...ton/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\EarthLink TotalAccess\Accelerator\prpl_IePopupBlocker.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\ELNKPUB.DLL
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\ESCAMBLK.DLL
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\PROTCTIE.DLL
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\UNINSTTB.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: ATLDistrib Object - {93C6313C-9DB4-4694-8BD0-E378C573A9AD} - C:\WINDOWS\SYSTEM\IIIHF.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\TOOLBAR.DLL
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe" -l
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ELNKProxy] C:\WINDOWS\surfmonkey\smproxy.exe
O4 - HKLM\..\Run: [SetPoint] C:\Program Files\Logitech\SetPoint\KEM.EXE
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [NPFMonitor] C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [LicCtrl] runservice.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunOnce: [*IIIHF] rundll32.exe C:\WINDOWS\SYSTEM\IIIHF.DLL,CreateProtectProc rerun
O4 - HKCU\..\Run: [E6TaskPanel] "C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE" -winstart
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab

#10 LDTate

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Posted 13 January 2006 - 11:54 AM

We need to try this again.
Make sure you run it in SAFE MODE.

Please print these instructions out for use in Safe Mode.

Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to extract the files
  • This will create a VundoFix folder on your desktop.
  • After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
  • Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
  • You will first be presented with a warning.
    It should look like this
    [quote]VundoFix V2.13 by Atri
    By using VundoFix you agree that you are doing so at your own risk
    Press enter to continue....

    [/quote]
  • At this point press enter one time.
  • Next you will see:
    [quote]Type in the filepath as instructed by the forum staff
    Then Press Enter, Then F6, Then Enter Again to continue with the fix.
    [/quote]
  • At this point please type the following file path (make sure to enter it exactly as below!):
    • C:\WINDOWS\SYSTEM\IIIHF.DLL
  • Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
  • Next you will see:
    [quote]Please type in the second filepath as instructed by the forum staff
    Then Press Enter, Then F6, Then Enter Again to continue with the fix.
    [/quote]
  • At this point please type the following file path (make sure to enter it exactly as below!):

    C:\WINDOWS\SYSTEM\FHIII.*


    This will be the vundo filename spelt backwards. for example if the vundo dll was vundo.dll you would have the user enter odnuv.*
  • Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
  • The fix will run then HijackThis will open.
  • In HiJackThis, please place a check next to the following items and click FIX CHECKED:


    R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

    O2 - BHO: ATLDistrib Object - {93C6313C-9DB4-4694-8BD0-E378C573A9AD} - C:\WINDOWS\SYSTEM\IIIHF.DLL

    O4 - HKLM\..\RunOnce: [*IIIHF] rundll32.exe C:\WINDOWS\SYSTEM\IIIHF.DLL,CreateProtectProc rerun

    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present


  • After you have fixed these items, close Hijackthis and Press any key to Force a reboot of your computer.
  • Pressing any key will cause a "Blue Screen of Death" this is normal, do not worry!
  • Once your machine reboots please continue with the instructions below.
Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click NO.

Then, please run this online virus scan: ActiveScan

Copy the results of the ActiveScan and paste them here along with a new HiJackThis log and the vundofix.txt file from the vundofix folder into this topic.
[/quote]

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#11 Big Mac Daddy

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Posted 13 January 2006 - 03:22 PM

Trying to do over, friend. Running into problems. First, the Vundofix folder has no killvundo.bat file. It has a killvundo file that looks like it loads a DOS program. Also, the readme file in the vundofix folder says this application won't work for windows ME, have to use DOS to remove vundo. When I try to run killvundo i get a warning about running a DOS program in safe mode. When I do so anyway I get a DOS screen that has wording similar to what you state but does not allow me an option of entering the specific file lines you want. I think the ME config might be messing us up here. I hate Windows ME. Other ideas? Do you want me to tell you the specific wordings of the screens or do you know why this is happening? Thanks for hanging in.

#12 LDTate

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Posted 13 January 2006 - 03:38 PM

OK, we'll do it the hard way :thumbup: Post a new HJT log please.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

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#13 Big Mac Daddy

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Posted 14 January 2006 - 05:47 AM

LDTate you sound grimly determined. Looking forward to seeing your plan. Latest HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 6:49:48 AM, on 1/14/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\IWP\NPFMNTOR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\RUNSERVICE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\FASTLANE2\IPMON32.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\FASTLANE2\IPCLIENT.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SURFMONKEY\SMPROXY.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\WUAUCLT.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink...ton/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink...ton/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\EarthLink TotalAccess\Accelerator\prpl_IePopupBlocker.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\ELNKPUB.DLL
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\ESCAMBLK.DLL
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\PROTCTIE.DLL
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\UNINSTTB.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: ATLDistrib Object - {93C6313C-9DB4-4694-8BD0-E378C573A9AD} - C:\WINDOWS\SYSTEM\IIIHF.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TOOLBAR\TOOLBAR.DLL
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe" -l
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ELNKProxy] C:\WINDOWS\surfmonkey\smproxy.exe
O4 - HKLM\..\Run: [SetPoint] C:\Program Files\Logitech\SetPoint\KEM.EXE
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [NPFMonitor] C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [LicCtrl] runservice.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunOnce: [*IIIHF] rundll32.exe C:\WINDOWS\SYSTEM\IIIHF.DLL,CreateProtectProc rerun
O4 - HKCU\..\Run: [E6TaskPanel] "C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE" -winstart
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab

#14 LDTate

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Posted 14 January 2006 - 06:25 AM

I suggest you print this out.

Restart your computer in Safe Mode.

Press the F8 key until the startup menu appears.

Choose the Safe Mode option then press Enter.


I suggest you do this:

use Add/Remove Programs and remove:
surfmonkey



Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

O2 - BHO: ATLDistrib Object - {93C6313C-9DB4-4694-8BD0-E378C573A9AD} - C:\WINDOWS\SYSTEM\IIIHF.DLL

O4 - HKLM\..\Run: [ELNKProxy] C:\WINDOWS\surfmonkey\smproxy.exe

O4 - HKLM\..\RunOnce: [*IIIHF] rundll32.exe C:\WINDOWS\SYSTEM\IIIHF.DLL,CreateProtectProc rerun


Close ALL windows and browsers except HijackThis and click "Fix checked"


Delete these Files if listed:
C:\WINDOWS\SYSTEM\IIIHF.DLL
C:\WINDOWS\SYSTEM\FHIII. <--Any with this name.



1. Open My Computer
2. Right click on your hard drive that you wish to clean (C drive, for example)
3. In the context menu that opens, select properties
4. Under the general tab you should select Disk Cleanup
5. Windows will scan your drive which will take a few seconds/minutes
6. A box will display the various files you can remove.
Check all boxes except compress old files (If listed)
7. Click OK and windows will comply.

Restart your computer.

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.

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#15 Big Mac Daddy

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Posted 14 January 2006 - 10:06 AM

LDtate, when do you sleep? OK, at this point I'm going to go step by step with you. Start//Settings//Control panel//add/remove programs does not show surfmonkey as a program that can be removed. Surfmonkey is the parental control file for Earthlink. I did a Start//search and found the root files. Do you want me to delete them? I suggest they are harmless. Your call. Should i delete and continue with your instructions or leave them alone and continue with your instructions? FYI - I've had my eye on the R3 URLSearchHook (no name) file in HJT as a host but was afraid to do anything. Also the ActiveScan log I sent you on Jan 12 shows a virtumonde not disinfected file named C:\WINDOWS\SYSTEM\vtust.dll. Thats the badboy that Adaware SE idendified as a Win32 conhook malware but could not delete when I started having problems. Adaware hung up when i tried. I tried quarantining and then deleting it and now adaware shows no signs of it but it looks like it never left. Next steps? What is a forum god?

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