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Spyware / Malware / Virus Removal

My Hijackthis log

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Post #1
Any help would be thankful, thanks!

Logfile of HijackThis v1.99.1
Scan saved at 15:37:46, on 11/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\Program Files\Common Files\PSD Tools\ChannelUp.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Volunteers\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.matthewsrescue.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {A26E3CF8-B5BC-4103-81BE-2421923CE193} - C:\WINDOWS\System32\wincam.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [] c:\WINDOWS\System32\
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [] c:\WINDOWS\System32\
O4 - HKCU\..\Run: [zzb2] c:\WINDOWS\System32\zzb2.exe
O4 - HKCU\..\Run: [PSD Tools Channel] C:\Program Files\Common Files\PSD Tools\ChannelUp.exe
O4 - HKCU\..\Run: [BLMessagingIntegration] C:\Program Files\Common Files\PSD Tools\blengine.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Windows Services] smsc.exe
O4 - Startup: PHONEslips.lnk = PSLIPS\PSWIN32.EXE
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedCon…bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} -
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/29e9ed31b05407…ip/RdxIE601.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partner…lls/install.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave.com/content/thinktank…ownloadCtrl.cab
O16 - DPF: {FDDCE9FF-1FC6-413C-80B1-37B101FDA1D4} - http://download.buddylinks.net/ShellInstaller.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8756939C-8EF6-4567-8255-D5180B506929}: NameServer = 166.102.165.13,166.102.165.11
O21 - SSODL: Libhtml - {6AC60347-7511-4DE0-801E-2D7577B65439} - C:\WINDOWS\System32\odbcxml.dll
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
Post #2
Click here for Instructions on how to Scan with Spybot S&D and Ad-Aware


Download and install this disk cleanup utility called Cleanup!
Don't run it yet. Alternate download link.
It will get rid of any malware which may be hiding in your temp folders.
You will also regain a massive amount of disk space.
Here is a tutorial which describes its usage.

Download Pocket Killbox and unzip it; save it to your Desktop. We may need it later.



Reboot in safe mode. Close all Browser and Program Windows.
Have HijackThis fix the following. Do this by checking the box beside each and then clicking on Fix checked.
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {A26E3CF8-B5BC-4103-81BE-2421923CE193} - C:\WINDOWS\System32\wincam.dll
O4 - HKLM\..\Run: [] c:\WINDOWS\System32\
O4 - HKCU\..\Run: [] c:\WINDOWS\System32\
O4 - HKCU\..\Run: [zzb2] c:\WINDOWS\System32\zzb2.exe
O4 - HKCU\..\Run: [PSD Tools Channel] C:\Program Files\Common Files\PSD Tools\ChannelUp.exe
O4 - HKCU\..\Run: [BLMessagingIntegration] C:\Program Files\Common Files\PSD Tools\blengine.exe
O4 - HKCU\..\Run: [Windows Services] smsc.exe
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} -
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/29e9ed31b05407…ip/RdxIE601.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partner…lls/install.cab
O16 - DPF: {FDDCE9FF-1FC6-413C-80B1-37B101FDA1D4} - http://download.buddylinks.net/ShellInstaller.cab



You may need to set you computer to show hidden files. Click here for Instructions.
Then click start>my computer>local disk
(then follow the path) or Using Windows Explorer, locate the following files/folders, and delete them:
Delete the following file(s) listed.

c:\WINDOWS\System32\zzb2.exe
smsc.exe

Delete the folder(s) listed
C:\Program Files\Common Files\PSD Tools


If you were unable to find any of the files then please follow these additional instructions:
Run Pocket Killbox, and click the radio button that says Delete a file on reboot.
Paste the full path of file to delete box and click the red circle with a white cross in it.
The program will ask you if you want to reboot answer Yes let the system reboot.
Here are Instructions for deleting multiple files with Pocket Killbox. If you were not able to find them.

Go here and run online scans, allow them to delete whatever they find:

TrendMicro HouseCall
eTrust AntiVirus Web Scanner

Note any thing that can't be fixed

Then Run Cleanup!
Reboot and Rescan with HJT and post a new log here.
Also please describe how your computer behaves now.
Post #3
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