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#16 pskelley

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Posted 15 November 2005 - 12:07 PM

Well Quincy, The fix found and deleted something that should not have been there, I sure hope it fixed it because I am fresh out of ideas.

Uninstall list: I won't know everything and will point out what I see. I suggest you use it as an opportunity to look at what is there and to remove programs you do not know or no longer use. Here is what I see:

Adobe Reader 6.0.1 If you use it there is a free update available

ewido security suite: remember, unless you should purchase it, once the trial is done there is no reason for it to be running. Turn it off and disable the service: http://is-it-true.or...s/utips76.shtml I have instructions for deleting it if you want them. You can still update and run the scanner manually when you wish.

Java 2 Runtime Environment, SE v1.4.2_03: new update available, open Java in the Control Panel and choose to update. If no one is going to do this manually, I suggest you set it to autoupdates

Spy Sweeper: Since we just started using this program to remove the Look2me trojan and I am not completely sure as I learn it what else it remoove. I can not also so if it will have any value to you after the trial period. You may wish to uninstall it at that point. Make sure it is disabled in Services if you do this.

Viewpoint Media Player: installed by aol bundled with other aol junk, if you are not aware it is there, I would uninstall it. At the very least it is a resource waster.

Thanks...Phil
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#17 pskelley

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Posted 15 November 2005 - 12:08 PM

Edit...software posted twice.

Edited by pskelley, 15 November 2005 - 12:09 PM.

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#18 nodo

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Posted 16 November 2005 - 08:57 AM

Phil, I believe it solve the problem. I have not seen any advertisement popup yet. I am really appreciate your help and time. :) Thanks, Quincy

#19 pskelley

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Posted 16 November 2005 - 10:43 AM

Here is a little information about the item. Keep in mind, this one could be removed, many of them can't yet.
http://www.f-secure....ostoolbar.shtml
http://www.broadband...remark,14598332
I'm sure you heard about the recent discovery of the Sony Rootkit as class action lawyers go after Sony on behalf of the owners who they installed RK software on. Keep an eye open for a class action against: Adintelligence.AproposToolbar, perhaps you can get onboard for some of the $$. I hope law suits ruin the companies who are installing them, if they can find them.

http://en.wikipedia.org/wiki/Rootkit
http://www.sysintern...tal-rights.html
http://www.rootkit.com/

Safe surfing...Phil :wavey:

Thanks...pskelley
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Edited by pskelley, 16 November 2005 - 10:47 AM.

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#20 nodo

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Posted 17 November 2005 - 09:32 PM

So neither spyboot or ewido detech Apropos but webroot spy sweeper does hah. Should I keep and purchase the webroot spy sweeper? Thanks for your help again Phil. You are not only helping me but helping my friend whom have the same problem as I do. -Q

#21 pskelley

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Posted 18 November 2005 - 06:18 AM

Yes Quincy, This is true :) I never suggest any product that has to be purchased, leaving that to the individuals choice. All of the programs I use are freeware or a free trial period. All of the products you mention are good products, of the three Spybot is free and I run in all all of my computers. I keep ewido's scanner and use it about once a month after updating as it gets to areas others do not. SpySweeper has been updated to go after certain new infections, we use it for others as well, but only because it is free to use. I should mention that your friend may not have the same infection and that they should post their log and have an expert work with them. It is not a good thing to assume because they seem the same that they are.

If I did not give you this information, your System Restore files should be cleaned now:
http://service1.syma...src=sec_doc_nam

The information in the links is very important because each of those folks are experts in the field of malware removal. The programs I personally run on my computer, all freeware and including the tutorials are:
Spybot
http://www.bleepingc...tutorial43.html
Ad-aware
http://www.bleepingc...tutorial48.html
SpywareBlaster
http://www.bleepingc...tutorial49.html
SpywareGuard:
http://www.bleepingc...tutorial50.html
IE-Spyad
http://www.bleepingc...tutorial53.html

I hope this help...Phil :wavey:
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#22 nodo

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Posted 18 November 2005 - 12:36 PM

Thanks for info Phil. I will do more research of what software should I have for my case. I think I like to have Ad-Ware since it has ad-watch to protect from changing the registry. Again, I'm really appreicate your help and time so much. -Q

#23 pskelley

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Posted 21 November 2005 - 09:21 AM

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