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high CPU usage on winlongon.exe

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I used to love my computer, now I am frustrated. Both Norton and Microsoft Beta anti-spyware say I have the trojan virtumondo, or vundo. but I can't get rid of it. I have tried using the removal tool in safe mode with the system restore turned off, but then it says it can't find the worm. I would greatly appreciate all help, and thanks in advance. Here is the hijack this logfile:
Logfile of HijackThis v1.99.1
Scan saved at 8:22:19 PM, on 10/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Personal Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
c:\Program Files\Trend Micro\Tmas\tmas.exe
c:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 4 for

hijackthis.zip\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 6 for

hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://www.MyCopper.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title =

Copper.net Internet Explorer
R3 - Default URLSearchHook is missing
O2 - BHO: MSEvents Object - {52B1DFC7-AAFC-4362-B103-868B0683C697} -

C:\WINDOWS\system32\awtqr.dll
O2 - BHO: Norton Personal Firewall -

{9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common

Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} -

C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Personal Firewall -

{0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common

Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}

- C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Itunes] C:\dials.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec

Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common

Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [Windows Services Hosts] svhosts.exe
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program

Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKLM\..\RunOnce: [GIANTAntiSpywareCleaner] C:\Program

Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKLM\..\RunOnce: [SpySubtractInst_1] regsvr32 /s "c:\Program

Files\Trend Micro\Tmas\sshook.dll"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN

Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\RunServices: [Windows Services Hosts] svhosts.exe
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program

Files\CallWave\IAM.exe
O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program

Files\Trend Micro\Tmas\Tmas.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

(file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -

C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52}

- C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.MyCopper.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine

Advantage Validation Tool) -

http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) -

https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags

Class) - http://messenger.zone.msn.com/binary/MineS…er.cab31267.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX

Class) -

http://wdownload.weatherbug.com/minibug/tr…niBugTransporte

r.cab?
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) -

http://unkmail.unk.edu/iNotes6W.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload

Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI

Utility Class) -

http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient

Class) -

http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}

(MsnMessengerSetupDownloadControl Class) -

http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo

Class) - https://www-secure.symantec.com/techsupp/as…rl/SymAData.cab
O18 - Protocol: bw+0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B}

- C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} -

C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} -

"C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: offline-8876480 -

{E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program

Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O20 - Winlogon Notify: awtqr - C:\WINDOWS\system32\awtqr.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation

- c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation

- C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec

Corporation - c:\Program Files\Common Files\Symantec

Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec

Corporation - c:\Program Files\Common Files\Symantec

Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program

Files\Norton Personal Firewall\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) -

Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) -

Symantec Corporation - C:\Program Files\Norton

AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton

AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec

Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec

Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\Security

Center\SymWSC.exe
Before posting any more logs, please turn "Wordwrap" OFF in Notepad.

Run Hijack This!

Click the "Open the Misc Tools section" button.

Click the "Open process manager" button.

Check the "Show DLLs" box (upper right).

Click on each item in the upper window, then look in the lower window.

Check to see which processes are using C:\WINDOWS\system32\awtqr.dll

Post back letting me know all processes using that DLL.

Download L2mfix from one of these two locations:

http://www.atribune.org/downloads/l2mfix.exe

http://www.downloads.subratam.org/l2mfix.exe

Save the file to your desktop and l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop.

l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing .

This will scan your computer and it may appear nothing is happening, then, after a minute or 2, Notepad will open with a log. Copy/paste the contents of that log into this thread.


IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder until you are asked to do so!
Thank you, Micah, for replying. The processes that use the system32\awtqr.dll are C:\Windows\system32\winlogon.exe C:\WINDOWS\Explorer.EXE I downloaded the L2mfix from atribune.org. Should I go ahead and install the files and extract them, or wait for additional information? Thank you so much.
Here is the log file from 12mfix.bat: L2MFIX find log 1.04a These are the registry keys present ********************************************************************************** Winlogon/notify: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify] [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\awtqr] "Asynchronous"=dword:00000001 "DllName"="C:\\WINDOWS\\system32\\awtqr.dll" "Impersonate"=dword:00000000 "Startup"="SysLogon" "Logoff"="SysLogoff" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain] "Asynchronous"=dword:00000000 "Impersonate"=dword:00000000 "DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\ 6c,00,00,00 "Logoff"="ChainWlxLogoffEvent" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet] "Asynchronous"=dword:00000000 "Impersonate"=dword:00000000 "DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\ 6c,00,6c,00,00,00 "Logoff"="CryptnetWlxLogoffEvent" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll] "DLLName"="cscdll.dll" "Logon"="WinlogonLogonEvent" "Logoff"="WinlogonLogoffEvent" "ScreenSaver"="WinlogonScreenSaverEvent" "Startup"="WinlogonStartupEvent" "Shutdown"="WinlogonShutdownEvent" "StartShell"="WinlogonStartShellEvent" "Impersonate"=dword:00000000 "Asynchronous"=dword:00000001 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui] @="" "DLLName"="igfxsrvc.dll" "Asynchronous"=dword:00000001 "Impersonate"=dword:00000001 "Unlock"="WinlogonUnlockEvent" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp] "DLLName"="wlnotify.dll" "Logon"="SCardStartCertProp" "Logoff"="SCardStopCertProp" "Lock"="SCardSuspendCertProp" "Unlock"="SCardResumeCertProp" "Enabled"=dword:00000001 "Impersonate"=dword:00000001 "Asynchronous"=dword:00000001 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule] "Asynchronous"=dword:00000000 "DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\ 6c,00,6c,00,00,00 "Impersonate"=dword:00000000 "StartShell"="SchedStartShell" "Logoff"="SchedEventLogOff" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy] "Logoff"="WLEventLogoff" "Impersonate"=dword:00000000 "Asynchronous"=dword:00000001 "DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\ 6c,00,6c,00,00,00 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn] "DLLName"="WlNotify.dll" "Lock"="SensLockEvent" "Logon"="SensLogonEvent" "Logoff"="SensLogoffEvent" "Safe"=dword:00000001 "MaxWait"=dword:00000258 "StartScreenSaver"="SensStartScreenSaverEvent" "StopScreenSaver"="SensStopScreenSaverEvent" "Startup"="SensStartupEvent" "Shutdown"="SensShutdownEvent" "StartShell"="SensStartShellEvent" "PostShell"="SensPostShellEvent" "Disconnect"="SensDisconnectEvent" "Reconnect"="SensReconnectEvent" "Unlock"="SensUnlockEvent" "Impersonate"=dword:00000001 "Asynchronous"=dword:00000001 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv] "Asynchronous"=dword:00000000 "DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\ 6c,00,6c,00,00,00 "Impersonate"=dword:00000000 "Logoff"="TSEventLogoff" "Logon"="TSEventLogon" "PostShell"="TSEventPostShell" "Shutdown"="TSEventShutdown" "StartShell"="TSEventStartShell" "Startup"="TSEventStartup" "MaxWait"=dword:00000258 "Reconnect"="TSEventReconnect" "Disconnect"="TSEventDisconnect" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon] "DLLName"="wlnotify.dll" "Logon"="RegisterTicketExpiredNotificationEvent" "Logoff"="UnregisterTicketExpiredNotificationEvent" "Impersonate"=dword:00000001 "Asynchronous"=dword:00000001 RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de) This program is Freeware, use it on your own risk! Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify: (ID-NI) ALLOW Read BUILTIN\Users (ID-IO) ALLOW Read BUILTIN\Users (ID-NI) ALLOW Full access BUILTIN\Administrators (ID-IO) ALLOW Full access BUILTIN\Administrators (ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access CREATOR OWNER ********************************************************************************** useragent: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform] "SV1"="" ********************************************************************************** Shell Extension key: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved] "{00022613-0000-0000-C000-000000000046}"="Multimedia File Property Sheet" "{176d6597-26d3-11d1-b350-080036a75b03}"="ICM Scanner Management" "{1F2E5C40-9550-11CE-99D2-00AA006E086C}"="NTFS Security Page" "{3EA48300-8CF6-101B-84FB-666CCB9BCD32}"="OLE Docfile Property Page" "{40dd6e20-7c17-11ce-a804-00aa003ca9f6}"="Shell extensions for sharing" "{41E300E0-78B6-11ce-849B-444553540000}"="PlusPack CPL Extension" "{42071712-76d4-11d1-8b24-00a0c9068ff3}"="Display Adapter CPL Extension" "{42071713-76d4-11d1-8b24-00a0c9068ff3}"="Display Monitor CPL Extension" "{42071714-76d4-11d1-8b24-00a0c9068ff3}"="Display Panning CPL Extension" "{4E40F770-369C-11d0-8922-00A024AB2DBB}"="DS Security Page" "{513D916F-2A8E-4F51-AEAB-0CBC76FB1AF8}"="Compatibility Page" "{56117100-C0CD-101B-81E2-00AA004AE837}"="Shell Scrap DataHandler" "{59099400-57FF-11CE-BD94-0020AF85B590}"="Disk Copy Extension" "{59be4990-f85c-11ce-aff7-00aa003ca9f6}"="Shell extensions for Microsoft Windows Network objects" "{5DB2625A-54DF-11D0-B6C4-0800091AA605}"="ICM Monitor Management" "{675F097E-4C4D-11D0-B6C1-0800091AA605}"="ICM Printer Management" "{764BF0E1-F219-11ce-972D-00AA00A14F56}"="Shell extensions for file compression" "{77597368-7b15-11d0-a0c2-080036af3f03}"="Web Printer Shell Extension" "{7988B573-EC89-11cf-9C00-00AA00A14F56}"="Disk Quota UI" "{853FE2B1-B769-11d0-9C4E-00C04FB6C6FA}"="Encryption Context Menu" "{85BBD920-42A0-1069-A2E4-08002B30309D}"="Briefcase" "{88895560-9AA2-1069-930E-00AA0030EBC8}"="HyperTerminal Icon Ext" "{BD84B380-8CA2-1069-AB1D-08000948F534}"="Fonts" "{DBCE2480-C732-101B-BE72-BA78E9AD5B27}"="ICC Profile" "{F37C5810-4D3F-11d0-B4BF-00AA00BBB723}"="Printers Security Page" "{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}"="Shell extensions for sharing" "{f92e8c40-3d33-11d2-b1aa-080036a75b03}"="Display TroubleShoot CPL Extension" "{7444C717-39BF-11D1-8CD9-00C04FC29D45}"="Crypto PKO Extension" "{7444C719-39BF-11D1-8CD9-00C04FC29D45}"="Crypto Sign Extension" "{7007ACC7-3202-11D1-AAD2-00805FC1270E}"="Network Connections" "{992CFFA0-F557-101A-88EC-00DD010CCC48}"="Network Connections" "{E211B736-43FD-11D1-9EFB-0000F8757FCD}"="Scanners & Cameras" "{FB0C9C8A-6C50-11D1-9F1D-0000F8757FCD}"="Scanners & Cameras" "{905667aa-acd6-11d2-8080-00805f6596d2}"="Scanners & Cameras" "{3F953603-1008-4f6e-A73A-04AAC7A992F1}"="Scanners & Cameras" "{83bbcbf3-b28a-4919-a5aa-73027445d672}"="Scanners & Cameras" "{F0152790-D56E-4445-850E-4F3117DB740C}"="Remote Sessions CPL Extension" "{5F327514-6C5E-4d60-8F16-D07FA08A78ED}"="Auto Update Property Sheet Extension" "{60254CA5-953B-11CF-8C96-00AA00B8708C}"="Shell extensions for Windows Script Host" "{2206CDB2-19C1-11D1-89E0-00C04FD7A829}"="Microsoft Data Link" "{DD2110F0-9EEF-11cf-8D8E-00AA0060F5BF}"="Tasks Folder Icon Handler" "{797F1E90-9EDD-11cf-8D8E-00AA0060F5BF}"="Tasks Folder Shell Extension" "{D6277990-4C6A-11CF-8D87-00AA0060F5BF}"="Scheduled Tasks" "{0DF44EAA-FF21-4412-828E-260A8728E7F1}"="Taskbar and Start Menu" "{2559a1f0-21d7-11d4-bdaf-00c04f60b9f0}"="Search" "{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}"="Help and Support" "{2559a1f2-21d7-11d4-bdaf-00c04f60b9f0}"="Help and Support" "{2559a1f3-21d7-11d4-bdaf-00c04f60b9f0}"="Run…" "{2559a1f4-21d7-11d4-bdaf-00c04f60b9f0}"="Internet" "{2559a1f5-21d7-11d4-bdaf-00c04f60b9f0}"="E-mail" "{D20EA4E1-3957-11d2-A40B-0C5020524152}"="Fonts" "{D20EA4E1-3957-11d2-A40B-0C5020524153}"="Administrative Tools" "{875CB1A1-0F29-45de-A1AE-CFB4950D0B78}"="Audio Media Properties Handler" "{40C3D757-D6E4-4b49-BB41-0E5BBEA28817}"="Video Media Properties Handler" "{E4B29F9D-D390-480b-92FD-7DDB47101D71}"="Wav Properties Handler" "{87D62D94-71B3-4b9a-9489-5FE6850DC73E}"="Avi Properties Handler" "{A6FD9E45-6E44-43f9-8644-08598F5A74D9}"="Midi Properties Handler" "{c5a40261-cd64-4ccf-84cb-c394da41d590}"="Video Thumbnail Extractor" "{5E6AB780-7743-11CF-A12B-00AA004AE837}"="Microsoft Internet Toolbar" "{22BF0C20-6DA7-11D0-B373-00A0C9034938}"="Download Status" "{91EA3F8B-C99B-11d0-9815-00C04FD91972}"="Augmented Shell Folder" "{6413BA2C-B461-11d1-A18A-080036B11A03}"="Augmented Shell Folder 2" "{F61FFEC1-754F-11d0-80CA-00AA005B4383}"="BandProxy" "{7BA4C742-9E81-11CF-99D3-00AA004AE837}"="Microsoft BrowserBand" "{30D02401-6A81-11d0-8274-00C04FD5AE38}"="Search Band" "{32683183-48a0-441b-a342-7c2a440a9478}"="Media Band" "{169A0691-8DF9-11d1-A1C4-00C04FD75D13}"="In-pane search" "{07798131-AF23-11d1-9111-00A0C98BA67D}"="Web Search" "{AF4F6510-F982-11d0-8595-00AA004CD6D8}"="Registry Tree Options Utility" "{01E04581-4EEE-11d0-BFE9-00AA005B4383}"="&Address" "{A08C11D2-A228-11d0-825B-00AA005B4383}"="Address EditBox" "{00BB2763-6A77-11D0-A535-00C04FD7D062}"="Microsoft AutoComplete" "{7376D660-C583-11d0-A3A5-00C04FD706EC}"="TridentImageExtractor" "{6756A641-DE71-11d0-831B-00AA005B4383}"="MRU AutoComplete List" "{6935DB93-21E8-4ccc-BEB9-9FE3C77A297A}"="Custom MRU AutoCompleted List" "{7e653215-fa25-46bd-a339-34a2790f3cb7}"="Accessible" "{acf35015-526e-4230-9596-becbe19f0ac9}"="Track Popup Bar" "{E0E11A09-5CB8-4B6C-8332-E00720A168F2}"="Address Bar Parser" "{00BB2764-6A77-11D0-A535-00C04FD7D062}"="Microsoft History AutoComplete List" "{03C036F1-A186-11D0-824A-00AA005B4383}"="Microsoft Shell Folder AutoComplete List" "{00BB2765-6A77-11D0-A535-00C04FD7D062}"="Microsoft Multiple AutoComplete List Container" "{ECD4FC4E-521C-11D0-B792-00A0C90312E1}"="Shell Band Site Menu" "{3CCF8A41-5C85-11d0-9796-00AA00B90ADF}"="Shell DeskBarApp" "{ECD4FC4C-521C-11D0-B792-00A0C90312E1}"="Shell DeskBar" "{ECD4FC4D-521C-11D0-B792-00A0C90312E1}"="Shell Rebar BandSite" "{DD313E04-FEFF-11d1-8ECD-0000F87A470C}"="User Assist" "{EF8AD2D1-AE36-11D1-B2D2-006097DF8C11}"="Global Folder Settings" "{EFA24E61-B078-11d0-89E4-00C04FC9E26E}"="Favorites Band" "{0A89A860-D7B1-11CE-8350-444553540000}"="Shell Automation Inproc Service" "{E7E4BC40-E76A-11CE-A9BB-00AA004AE837}"="Shell DocObject Viewer" "{A5E46E3A-8849-11D1-9D8C-00C04FC99D61}"="Microsoft Browser Architecture" "{FBF23B40-E3F0-101B-8488-00AA003E56F8}"="InternetShortcut" "{3C374A40-BAE4-11CF-BF7D-00AA006946EE}"="Microsoft Url History Service" "{FF393560-C2A7-11CF-BFF4-444553540000}"="History" "{7BD29E00-76C1-11CF-9DD0-00A0C9034933}"="Temporary Internet Files" "{7BD29E01-76C1-11CF-9DD0-00A0C9034933}"="Temporary Internet Files" "{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"="Microsoft Url Search Hook" "{A2B0DD40-CC59-11d0-A3A5-00C04FD706EC}"="IE4 Suite Splash Screen" "{67EA19A0-CCEF-11d0-8024-00C04FD75D13}"="CDF Extension Copy Hook" "{131A6951-7F78-11D0-A979-00C04FD705A2}"="ISFBand OC" "{9461b922-3c5a-11d2-bf8b-00c04fb93661}"="Search Assistant OC" "{3DC7A020-0ACD-11CF-A9BB-00AA004AE837}"="The Internet" "{871C5380-42A0-1069-A2EA-08002B30309D}"="Internet Name Space" "{EFA24E64-B078-11d0-89E4-00C04FC9E26E}"="Explorer Band" "{9E56BE60-C50F-11CF-9A2C-00A0C90A90CE}"="Sendmail service" "{9E56BE61-C50F-11CF-9A2C-00A0C90A90CE}"="Sendmail service" "{88C6C381-2E85-11D0-94DE-444553540000}"="ActiveX Cache Folder" "{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"="WebCheck" "{ABBE31D0-6DAE-11D0-BECA-00C04FD940BE}"="Subscription Mgr" "{F5175861-2688-11d0-9C5E-00AA00A45957}"="Subscription Folder" "{08165EA0-E946-11CF-9C87-00AA005127ED}"="WebCheckWebCrawler" "{E3A8BDE6-ABCE-11d0-BC4B-00C04FD929DB}"="WebCheckChannelAgent" "{E8BB6DC0-6B4E-11d0-92DB-00A0C90C2BD7}"="TrayAgent" "{7D559C10-9FE9-11d0-93F7-00AA0059CE02}"="Code Download Agent" "{E6CC6978-6B6E-11D0-BECA-00C04FD940BE}"="ConnectionAgent" "{D8BD2030-6FC9-11D0-864F-00AA006809D9}"="PostAgent" "{7FC0B86E-5FA7-11d1-BC7C-00C04FD929DB}"="WebCheck SyncMgr Handler" "{352EC2B7-8B9A-11D1-B8AE-006008059382}"="Shell Application Manager" "{0B124F8F-91F0-11D1-B8B5-006008059382}"="Installed Apps Enumerator" "{CFCCC7A0-A282-11D1-9082-006008059382}"="Darwin App Publisher" "{e84fda7c-1d6a-45f6-b725-cb260c236066}"="Shell Image Verbs" "{66e4e4fb-f385-4dd0-8d74-a2efd1bc6178}"="Shell Image Data Factory" "{3F30C968-480A-4C6C-862D-EFC0897BB84B}"="GDI+ file thumbnail extractor" "{9DBD2C50-62AD-11d0-B806-00C04FD706EC}"="Summary Info Thumbnail handler (DOCFILES)" "{EAB841A0-9550-11cf-8C16-00805F1408F3}"="HTML Thumbnail Extractor" "{eb9b1153-3b57-4e68-959a-a3266bc3d7fe}"="Shell Image Property Handler" "{CC6EEFFB-43F6-46c5-9619-51D571967F7D}"="Web Publishing Wizard" "{add36aa8-751a-4579-a266-d66f5202ccbb}"="Print Ordering via the Web" "{6b33163c-76a5-4b6c-bf21-45de9cd503a1}"="Shell Publishing Wizard Object" "{58f1f272-9240-4f51-b6d4-fd63d1618591}"="Get a Passport Wizard" "{7A9D77BD-5403-11d2-8785-2E0420524153}"="User Accounts" "{BD472F60-27FA-11cf-B8B4-444553540000}"="Compressed (zipped) Folder Right Drag Handler" "{888DCA60-FC0A-11CF-8F0F-00C04FD7D062}"="Compressed (zipped) Folder SendTo Target" "{f39a0dc0-9cc8-11d0-a599-00c04fd64433}"="Channel File" "{f3aa0dc0-9cc8-11d0-a599-00c04fd64434}"="Channel Shortcut" "{f3ba0dc0-9cc8-11d0-a599-00c04fd64435}"="Channel Handler Object" "{f3da0dc0-9cc8-11d0-a599-00c04fd64437}"="Channel Menu" "{f3ea0dc0-9cc8-11d0-a599-00c04fd64438}"="Channel Properties" "{63da6ec0-2e98-11cf-8d82-444553540000}"="FTP Folders Webview" "{883373C3-BF89-11D1-BE35-080036B11A03}"="Microsoft DocProp Shell Ext" "{A9CF0EAE-901A-4739-A481-E35B73E47F6D}"="Microsoft DocProp Inplace Edit Box Control" "{8EE97210-FD1F-4B19-91DA-67914005F020}"="Microsoft DocProp Inplace ML Edit Box Control" "{0EEA25CC-4362-4A12-850B-86EE61B0D3EB}"="Microsoft DocProp Inplace Droplist Combo Control" "{6A205B57-2567-4A2C-B881-F787FAB579A3}"="Microsoft DocProp Inplace Calendar Control" "{28F8A4AC-BBB3-4D9B-B177-82BFC914FA33}"="Microsoft DocProp Inplace Time Control" "{8A23E65E-31C2-11d0-891C-00A024AB2DBB}"="Directory Query UI" "{9E51E0D0-6E0F-11d2-9601-00C04FA31A86}"="Shell properties for a DS object" "{163FDC20-2ABC-11d0-88F0-00A024AB2DBB}"="Directory Object Find" "{F020E586-5264-11d1-A532-0000F8757D7E}"="Directory Start/Search Find" "{0D45D530-764B-11d0-A1CA-00AA00C16E65}"="Directory Property UI" "{62AE1F9A-126A-11D0-A14B-0800361B1103}"="Directory Context Menu Verbs" "{ECF03A33-103D-11d2-854D-006008059367}"="MyDocs Copy Hook" "{ECF03A32-103D-11d2-854D-006008059367}"="MyDocs Drop Target" "{4a7ded0a-ad25-11d0-98a8-0800361b1103}"="MyDocs Properties" "{750fdf0e-2a26-11d1-a3ea-080036587f03}"="Offline Files Menu" "{10CFC467-4392-11d2-8DB4-00C04FA31A66}"="Offline Files Folder Options" "{AFDB1F70-2A4C-11d2-9039-00C04F8EEB3E}"="Offline Files Folder" "{143A62C8-C33B-11D1-84FE-00C04FA34A14}"="Microsoft Agent Character Property Sheet Handler" "{ECCDF543-45CC-11CE-B9BF-0080C87CDBA6}"="DfsShell" "{60fd46de-f830-4894-a628-6fa81bc0190d}"="%DESC_PublishDropTarget%" "{7A80E4A8-8005-11D2-BCF8-00C04F72C717}"="MMC Icon Handler" "{0CD7A5C0-9F37-11CE-AE65-08002B2E1262}"=".CAB file viewer" "{32714800-2E5F-11d0-8B85-00AA0044F941}"="For &People…" "{8DD448E6-C188-4aed-AF92-44956194EB1F}"="Windows Media Player Play as Playlist Context Menu Handler" "{CE3FB1D1-02AE-4a5f-A6E9-D9F1B4073E6C}"="Windows Media Player Burn Audio CD Context Menu Handler" "{F1B9284F-E9DC-4e68-9D7E-42362A59F0FD}"="Windows Media Player Add to Playlist Context Menu Handler" "{1D2680C9-0E2A-469d-B787-065558BC7D43}"="Fusion Cache" "{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}"="Shell Extensions for RealOne Player" "{BDEADF00-C265-11D0-BCED-00A0C90AB50F}"="Web Folders" "{00020D75-0000-0000-C000-000000000046}"="Microsoft Office Outlook Desktop Icon Handler" "{0006F045-0000-0000-C000-000000000046}"="Microsoft Outlook Custom Icon Handler" "{42042206-2D85-11D3-8CFF-005004838597}"="Microsoft Office HTML Icon Handler" "{7F67036B-66F1-411A-AD85-759FB9C5B0DB}"="SampleView" "{2559a1f7-21d7-11d4-bdaf-00c04f60b9f0}"="Set Program Access and Defaults" "{596AB062-B4D2-4215-9F74-E9109B0A8153}"="Previous Versions Property Page" "{9DB7A13C-F208-4981-8353-73CC61AE2783}"="Previous Versions" "{692F0339-CBAA-47e6-B5B5-3B84DB604E87}"="Extensions Manager Folder" "{640167b4-59b0-47a6-b335-a6b3c0695aea}"="Portable Media Devices" "{cc86590a-b60a-48e6-996b-41d25ed39a1e}"="Portable Media Devices Menu" "{400CFEE2-39D0-46DC-96DF-E0BB5A4324B3}"="My Logitech Pictures" "{DEE12703-6333-4D4E-8F34-738C4DCC2E04}"="RecordNow! SendToExt" ********************************************************************************** HKEY ROOT CLASSIDS: ********************************************************************************** Files Found are not all bad files: Volume in drive C is PRESARIO Volume Serial Number is 0CFB-2073 Directory of C:\WINDOWS\System32 10/25/2005 04:50 PM 378,813 rqtwa.ini 10/20/2005 06:41 PM dllcache 10/20/2005 06:50 AM 376,786 rqtwa.bak2 09/20/2005 04:57 PM 422,470 rqtwa.bak1 09/19/2005 09:30 PM 26,125 jkkjh.dll 05/20/2005 08:47 AM 475 hpkm.dll 04/02/2004 04:02 PM Microsoft 5 File(s) 1,204,669 bytes 2 Dir(s) 59,791,134,720 bytes free
Please make a PERMANANT folder for Hijack This!

Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT. MOVE (drag-and-drop) HijackThis into this folder.

If required a tutorial is here = Hijackthis Folder Tutorial

Please print these instructions out for use in Safe Mode.

Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to extract the files
  • This will create a VundoFix folder on your desktop.
  • After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
  • Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
  • You will first be presented with a warning that should look like this

    VundoFix V2.15 by Atri
    By using VundoFix you agree that you are doing so at your own risk
    Press enter to continue….

  • At this point press enter one time.
  • Next you will see:

    Type in the filepath as instructed by the forum staff
    Then Press Enter:

  • At this point please type the following file path (make sure to enter it exactly as below!):
    • C:\WINDOWS\system32\awtqr.dll
  • Press Enter to continue with the fix.
  • Next you will see:

    Please type in the second filepath as instructed by the forum staff
    Then Press Enter to continue with the fix.

  • At this point please type the following file path (make sure to enter it exactly as below!):C:\WINDOWS\system32\rqtwa.*
  • Press Enter to continue with the fix.
  • The fix will run then HijackThis will open, if it does not open automatically please open it manually.
  • In HijackThis, please place a check next to the following items and click FIX CHECKED:
    R3 - Default URLSearchHook is missing

    O2 - BHO: MSEvents Object - {52B1DFC7-AAFC-4362-B103-868B0683C697} - C:\WINDOWS\system32\awtqr.dll

    O4 - HKLM\..\Run: [Itunes] C:\dials.exe

    O4 - HKLM\..\RunServices: [Windows Services Hosts] svhosts.exe

    O4 - HKCU\..\RunServices: [Windows Services Hosts] svhosts.exe

    O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/minibug/tr…Transporter.cab?

    O20 - Winlogon Notify: awtqr - C:\WINDOWS\system32\awtqr.dll
  • After you have fixed these items, close Hijackthis.
  • Press enter to exit the program then manually reboot your computer.
  • Once your machine reboots please continue with the instructions below.
Copy a new HijackThis log and the vundofix.txt file from the vundofix folder into this topic.

After the reboot, delete these files if they still exist:

C:\WINDOWS\SYSTEM32\jkkjh.dll

c:\dials.exe

c:\windows\system32\svhosts.exe
(BE SURE THE FILE YOU DELETE MATCHES THIS NAME EXACTLY!!!)

They may be "hidden".
Be sure to show hidden files when looking for these files.
:D Thank you, thank you!! I am enjoying my computer again, thanks to you. I am grateful. The only problem now is when I tried to delete dials.exe, it said access was denied. Should I run HJT and click on it with fix checked items, or should I do a delete file on reboot? The cpu usage is back to normal now. Thanks, thanks, thanks. Psalm 106:3 "happiness comes from those who are fair to others and are always just and kind."
Hi, again. Here is my new hijack this logfile:

Logfile of HijackThis v1.99.1
Scan saved at 3:24:12 PM, on 10/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Personal Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Real\Update_OB\realevent.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\WINDOWS\System32\WISPTIS.EXE
c:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\My Documents\My Received Files\New Folder\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.MyCopper.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Copper.net Internet Explorer
R3 - Default URLSearchHook is missing
O2 - BHO: Norton Personal Firewall - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Personal Firewall - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Itunes] C:\dials.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [Windows Services Hosts] svhosts.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\RunServices: [Windows Services Hosts] svhosts.exe
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.MyCopper.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS…er.cab31267.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/minibug/tr…Transporter.cab?
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - http://unkmail.unk.edu/iNotes6W.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as…rl/SymAData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8434A479-758F-46C0-885B-054BCB3412A8}: NameServer = 198.6.100.218 198.6.1.218
O18 - Protocol: bw+0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: offline-8876480 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O20 - Winlogon Notify: awtqr - C:\WINDOWS\system32\awtqr.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Do a systen scan only".
Then "check" the box to the left of these item(s):

R3 - Default URLSearchHook is missing

O4 - HKLM\..\Run: [Itunes] C:\dials.exe

O4 - HKLM\..\RunServices: [Windows Services Hosts] svhosts.exe

O4 - HKCU\..\RunServices: [Windows Services Hosts] svhosts.exe

O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/minibug/tr…Transporter.cab?

O20 - Winlogon Notify: awtqr - C:\WINDOWS\system32\awtqr.dll (file missing)

Then click "Fix checked" and close Hijack This!.

Reboot in "safe" mode.

Delete all of the following noted (in red) file(s)/FOLDER(s) you can find:

c:\dials.exe <— file

svhosts.exe <— file

Some malware files may be "hidden".
Be sure to show hidden files when looking for these file(s) and/or folder(s).

Reboot in normal mode and "copy/paste" a new log file into this thread. :)
I think everything is fixed now. Here is my new log:
Logfile of HijackThis v1.99.1
Scan saved at 4:13:49 PM, on 10/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton Personal Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Real\Update_OB\realevent.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\WINDOWS\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\My Documents\My Received Files\New Folder\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.MyCopper.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Copper.net Internet Explorer
O2 - BHO: Norton Personal Firewall - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Personal Firewall - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.MyCopper.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS…er.cab31267.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - http://unkmail.unk.edu/iNotes6W.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as…rl/SymAData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8434A479-758F-46C0-885B-054BCB3412A8}: NameServer = 198.6.100.218 198.6.1.218
O18 - Protocol: bw+0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: offline-8876480 - {E913E250-ACCB-4C46-90A3-004D6F8EE696} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

thanks again!!1
Looks good!!!

M68 :)

Items you may wish to consider to harden your defenses against future infections:

Read "How did I get infected in the first place?"

Download/install IE-Spyad

IE-Spyad puts over 4000 known malicious web sites into IE's "restricted zone" to help prevent you from getting infected.

Check your browser settings at Qualsys.com

A series of "tests" (and suggested fixes) to help tweak IE's settings to help prevent infections when surfing the web.

Follow safe Internet practices:

1. Keep your virus definitions up to date, and scan your system regularly.

2. Don't open email, or download attachments from unrecognized email addresses.

3. Be careful when downloading email attachments, EVEN FROM PEOPLE YOU KNOW! Many virii, worms, and trojans infect a persons system then immeadiately spread themselves to the people in the infected persons addressbook via email attachments.

4. Be careful downloading files from the Internet. Scan all downloaded files with a reliable UP-TO-DATE antivirus program. Scan "zip" files BEFORE unzipping, and scan all unzipped files BEFORE USING THEM.

5. Keep your Windows and IE current with all the latest patches and updates.

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