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Hijackthis log help

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Post #1
I have the following log. What should I remove.
Yours Sincerely,
cascade.


Logfile of HijackThis v1.99.1
Scan saved at 16:28:12, on 21/10/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\S2Vu\command.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\MAGICW~1\MW1HEL~1.EXE
C:\WINDOWS\System32\paytime.exe
C:\windows\sp2update00.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\paytime.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Ken\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O4 - HKLM\..\Run: [AVG7_RegCleaner] C:\PROGRA~1\Grisoft\AVG7\avgregcl.exe /BOOT
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MW1HelperStartUp] C:\PROGRA~1\MAGICW~1\MW1HEL~1.EXE /partner MW1
O4 - HKLM\..\Run: [PayTime] C:\WINDOWS\System32\paytime.exe
O4 - HKLM\..\Run: [msresearch] c:\windows\msresearch.exe
O4 - HKLM\..\Run: [sp2update] C:\windows\sp2update00.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
O4 - HKCU\..\Run: [PayTime] C:\WINDOWS\System32\paytime.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HPAiODevice(hp psc 700 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} - C:\WINDOWS\System32\shdocvw.dll
O15 - Trusted Zone: *.coolwebsearch.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} (CR64Loader Object) - http://www.miniclip.com/supergerball/miniclipGameLoader.dll
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://www.miniclip.com/ricochet/ReflexiveWebGameLoader.cab
O20 - Winlogon Notify: Dynamic Directory - C:\WINDOWS\system32\uitheme.dll
O20 - Winlogon Notify: st3 - C:\WINDOWS\system32\st3.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\S2Vu\command.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Post #2
Hello and Cascade and Welcome to the Tom Coyote forums,

I would like you to run some scans and post the results. Let’s do some cleaning first.

STEP 1.
======
Let’s check for Malware/Spyware on your computer which is best dealt with by spyware-removal programs used one after the other.

Spybot: Search and Destroy:

1.Download 'Spybot: Search And Destroy'.
2. Install it according to the instructions in 'How To Setup Spybot SD and Ad-Aware SE'.
3. Next, 'Search for Updates' as the definitions are not likely to be up-to-date.
4. Close ALL windows except Spybot SD
5. Click the "Check for Problems" button
6. Click 'Fix Selected Problems' and fix only the RED items.
7. REBOOT to finish removing what Spybot SD found and clear memory


Ad-Aware SE by Lavasoft:

1. Download 'Ad-Aware SE'.
2. Install according to the instructions in "How To Setup Spybot SD and Ad-Aware SE"
3. Next, 'Check for Updates' by clicking on the 'world globe' second from the right at the top of your Ad-Aware SE window.
4. Install the updates.
5. Close ALL windows except Ad-Aware SE
6. Click on 'Start' and choose 'full scan' for a full scan.
7. Quarantine anything that it finds and SAVE the log file.
8.REBOOT to finish removing what Ad-Aware SE found and clear memory.

Please let me know if anything can not be cleaned by these utilities.
STEP 2.
======
Download Ewido
  • Download and install Ewido Security Suite It is a free trial version of the program.
  • Install ewido security suite
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
STEP 3.
======
Update Ewido
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use Ewido manual updates

STEP 4.
======
Ewido Scan
Once the updates are installed do the following:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with ewido it is finding cases of false positives.**
    o You will need to step through the process of cleaning files one-by-one.
    o If ewido detects a file you KNOW to be legitimate, select none as the action.
    o DO NOT select "Perform action on all infections"
    o If you are unsure of any entry found select none for now.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop.
Now close ewido security suite.
**(Ewido for example has been flagging parts of AVG Anti-Virus, pcAnywhere and the game "Risk")


STEP 5.
======
CWShredder

Please download and run CWShredder
Make sure that all browser windows are closed with the exception of Cwshredder and choose FIX.

Scan again with HijackThis

Please POST
  • a New HijackThis log
  • the results from the Ewido log
in this thread using 'Add Reply'.
Post #3
Thank You for your help Susan. The following are the results of the scans.
ewido security suite - Scan report
———————————————————

+ Created on: 11:31:58, 24/10/2005
+ Report-Checksum: 3C43392B

+ Scan result:

C:\Documents and Settings\Ken\Cookies\[removed][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ken\Local Settings\Temporary Internet Files\Content.IE5\IKJBN9LE\adsldpbc[1].dll -> TrojanDownloader.Delf.lh : Cleaned with backup
C:\WINDOWS\adsldpbc.dll -> TrojanDownloader.Delf.lh : Cleaned with backup
C:\WINDOWS\system32\enrsl1971.dll -> Spyware.Look2Me : Cleaned with backup
C:\WINDOWS\system32\guard.tmp -> Spyware.Look2Me : Cleaned with backup


::Report End


and

Logfile of HijackThis v1.99.1
Scan saved at 11:38:43, on 24/10/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Ken\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
O1 - Hosts: net
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Bug Swatter Options - {99FEA1A2-7881-11D1-A9E2-00403320FCF2} - C:\Program Files\Geek Superhero\GeekSuperheroX.dll
O9 - Extra button: Popup Slapdown Options - {A1100DDB-B277-4CAA-A640-B299D79FE25E} - C:\Program Files\Geek Superhero\GeekSuperheroX.dll
O9 - Extra button: Phishing Net Options - {B1100DDB-B277-4CAA-A640-B299D79FE25E} - C:\Program Files\Geek Superhero\GeekSuperheroX.dll
O15 - Trusted Zone: *.coolwebsearch.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} (CR64Loader Object) - http://www.miniclip.com/supergerball/miniclipGameLoader.dll
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://www.miniclip.com/ricochet/ReflexiveWebGameLoader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1129931854061
O20 - Winlogon Notify: st3 - C:\WINDOWS\system32\st3.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\S2Vu\command.exe (file missing)
O23 - Service: CWShredder Service - InterMute, Inc. - C:\Documents and Settings\Ken\Desktop\cwshredder.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Post #4
Hello cascade,

STEP 1.
======
DelDomains

Download this file to your desktop.
http://www.mvps.org/winhelp2002/DelDomains.inf

Right-click on the deldomains.inf file and select 'Install'

Once it is finished your Zones should be reset.

Note, if you use SpywareBlaster and/or IE/Spyads, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE/Spyads, run the batch file and reinstall the protection


STEP 2.
======
  • You are running HijackThis from the Desktop; please create a new folder for it and move the program into the new folder
  • Please set your system to show all files; please see here if you're unsure how to do this.
  • Close all programs leaving only HijackThis running. Place a check against each of the following
    if they still exist.
    O1 - Hosts: net
    O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} - C:\WINDOWS\System32\shdocvw.dll
    O15 - Trusted Zone: *.coolwebsearch.com
    O20 - Winlogon Notify: st3 - C:\WINDOWS\system32\st3.dll
    O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\S2Vu\command.exe
    Click on Fix Checked when finished and exit HijackThis.
  • Reboot into Safe Mode: please see here if you are not sure how to do this.

    Using Windows Explorer, locate the following files/folders, and delete them:
    C:\WINDOWS\system32\st3.dll<==file
    C:\WINDOWS\S2Vu\command.exe <==file
    Exit Windows Explorer, and reboot as normal afterwards.
STEP 3.
======
SpySweeper
Please download http://www.webroot.com/downloads/] WebRoot SpySweeper .
(It's a 2 week trial):
  • Click the Free Trial link under to "SpySweeper" to download the program.
  • Install it.
  • Once the program is installed, it will open.
  • It will prompt you to update to the latest definitions, click Yes.
  • Once the definitions are installed, click Sweep Now on the left side.
  • Click the Start button.
  • When it's done scanning, click the Next button.
  • Make sure everything has a check next to it, then click the Next button.
  • It will remove all of the items found.
  • Click Session Log in the upper right corner, copy everything in that window.
  • Click the Summary tab and click Finish.
Paste the contents of the session log from SpySweeperyou copied into your next reply.
Post back a fresh HijackThis log and we will take another look.
Post #5
Thank You again for your help Susan.

Logfile of HijackThis v1.99.1
Scan saved at 01:20:25, on 26/10/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Documents and Settings\Ken\Desktop\hijack\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
O2 - BHO: (no name) - {C7CF1142-0785-4B12-A280-B64681E4D45E} - C:\WINDOWS\prflbmsgp32.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Bug Swatter Options - {99FEA1A2-7881-11D1-A9E2-00403320FCF2} - C:\Program Files\Geek Superhero\GeekSuperheroX.dll
O9 - Extra button: Popup Slapdown Options - {A1100DDB-B277-4CAA-A640-B299D79FE25E} - C:\Program Files\Geek Superhero\GeekSuperheroX.dll
O9 - Extra button: Phishing Net Options - {B1100DDB-B277-4CAA-A640-B299D79FE25E} - C:\Program Files\Geek Superhero\GeekSuperheroX.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} - http://www.miniclip.com/supergerball/miniclipGameLoader.dll
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://www.miniclip.com/ricochet/ReflexiveWebGameLoader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1129931854061
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\S2Vu\command.exe (file missing)
O23 - Service: CWShredder Service - InterMute, Inc. - C:\Documents and Settings\Ken\Desktop\cwshredder.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe



********
00:58: | Start of Session, 26 October 2005 |
00:58: Spy Sweeper started
00:58: Sweep initiated using definitions version 561
00:58: Starting Memory Sweep
01:00: Memory Sweep Complete, Elapsed Time: 00:02:02
01:00: Starting Registry Sweep
01:00: Found Adware: screensavers
01:00: HKCR\clsid\{722d2939-a14a-41a9-9eac-ab8f4e295819}\ (14 subtraces) (ID = 140550)
01:00: HKCR\interface\{760aca60-79c3-4875-9d19-b14a5b3fea77}\ (8 subtraces) (ID = 140552)
01:00: HKCR\interface\{883ea659-ed80-46f9-9ed2-83327f67789f}\ (8 subtraces) (ID = 140553)
01:00: HKCR\interface\{b64c73d7-459e-4816-91f9-1348f8e36984}\ (8 subtraces) (ID = 140554)
01:00: HKLM\software\classes\clsid\{722d2939-a14a-41a9-9eac-ab8f4e295819}\ (14 subtraces) (ID = 140555)
01:00: HKLM\software\classes\interface\{760aca60-79c3-4875-9d19-b14a5b3fea77}\ (8 subtraces) (ID = 140557)
01:00: HKLM\software\classes\interface\{883ea659-ed80-46f9-9ed2-83327f67789f}\ (8 subtraces) (ID = 140558)
01:00: HKLM\software\classes\interface\{b64c73d7-459e-4816-91f9-1348f8e36984}\ (8 subtraces) (ID = 140559)
01:00: HKLM\software\classes\screensaversinstaller.installer.1\ (3 subtraces) (ID = 140560)
01:00: HKLM\software\classes\screensaversinstaller.installer\ (5 subtraces) (ID = 140561)
01:00: HKLM\software\classes\screensaversinstaller.sinstaller.1\ (3 subtraces) (ID = 140562)
01:00: HKLM\software\classes\screensaversinstaller.sinstaller.1\clsid\ (1 subtraces) (ID = 140563)
01:00: HKLM\software\classes\screensaversinstaller.sinstaller\ (5 subtraces) (ID = 140564)
01:00: HKLM\software\classes\typelib\{0ab5b0d8-2b74-4c1c-8fa4-e52550b8b45b}\ (9 subtraces) (ID = 140565)
01:00: HKLM\software\microsoft\windows\currentversion\uninstall\screensaversinstaller\ (2 subtraces) (ID = 140568)
01:00: HKLM\software\screensavers.com\ (11 subtraces) (ID = 140569)
01:00: HKCR\screensaversinstaller.installer.1\ (3 subtraces) (ID = 140570)
01:00: HKCR\screensaversinstaller.installer\ (5 subtraces) (ID = 140571)
01:00: HKCR\screensaversinstaller.sinstaller.1\ (3 subtraces) (ID = 140572)
01:00: HKCR\screensaversinstaller.sinstaller.1\clsid\ (1 subtraces) (ID = 140573)
01:00: HKCR\screensaversinstaller.sinstaller\ (5 subtraces) (ID = 140574)
01:00: HKCR\typelib\{0ab5b0d8-2b74-4c1c-8fa4-e52550b8b45b}\ (9 subtraces) (ID = 140575)
01:00: Found Trojan Horse: trojan_backdoor_retro64
01:00: HKCR\clsid\{288c5f13-7e52-4ada-a32e-f5bf9d125f99}\ (20 subtraces) (ID = 144994)
01:00: HKCR\interface\{450b9e4d-4014-4de3-b34e-014a81468293}\ (8 subtraces) (ID = 144995)
01:00: HKLM\software\classes\clsid\{288c5f13-7e52-4ada-a32e-f5bf9d125f99}\ (20 subtraces) (ID = 144999)
01:00: HKLM\software\classes\interface\{450b9e4d-4014-4de3-b34e-014a81468293}\ (8 subtraces) (ID = 145000)
01:00: HKLM\software\classes\typelib\{c7f00a9a-f1bc-436e-82c7-e8cae6fd67f7}\ (9 subtraces) (ID = 145003)
01:00: HKCR\typelib\{c7f00a9a-f1bc-436e-82c7-e8cae6fd67f7}\ (9 subtraces) (ID = 145004)
01:00: Found Trojan Horse: trojan-downloader-2pursuit
01:00: HKCR\clsid\{1b68470c-2def-493b-8a4a-8e2d81be4ea5}\ (5 subtraces) (ID = 910438)
01:00: HKLM\software\classes\clsid\{1b68470c-2def-493b-8a4a-8e2d81be4ea5}\ (5 subtraces) (ID = 910556)
01:00: Registry Sweep Complete, Elapsed Time:00:00:22
01:00: Starting Cookie Sweep
01:00: Found Spy Cookie: belnk cookie
01:00: glenn@belnk[1].txt (ID = 2292)
01:00: Found Spy Cookie: touchclarity cookie
01:00: [removed][1].txt (ID = 3566)
01:00: Found Spy Cookie: rn11 cookie
01:00: glenn@rn11[2].txt (ID = 3261)
01:00: [removed][1].txt (ID = 3566)
01:00: Found Spy Cookie: 66.230.183 cookie
01:00: ken@66.230.183[1].txt (ID = 1993)
01:00: Found Spy Cookie: hbmediapro cookie
01:00: [removed][2].txt (ID = 2768)
01:00: ken@belnk[1].txt (ID = 2292)
01:00: Found Spy Cookie: goclick cookie
01:00: [removed][2].txt (ID = 2733)
01:00: [removed][2].txt (ID = 2293)
01:00: Found Spy Cookie: starware.com cookie
01:00: [removed][1].txt (ID = 3442)
01:00: Found Spy Cookie: statcounter cookie
01:00: ken@statcounter[1].txt (ID = 3447)
01:00: Found Spy Cookie: reliablestats cookie
01:00: [removed][1].txt (ID = 3254)
01:00: Cookie Sweep Complete, Elapsed Time: 00:00:00
01:01: Starting File Sweep
01:01: c:\program files\screensavers.com (8 subtraces) (ID = -2147480365)
01:01: Found Trojan Horse: trojan-phisher-egold
01:01: 62256fb8.exe (ID = 159853)
01:07: countrydial.exe (ID = 178581)
01:07: Found Trojan Horse: trojan-backdoor-us15info
01:07: ibm00002.dll (ID = 178573)
01:07: ibm00001.dll (ID = 178571)
01:08: File Sweep Complete, Elapsed Time: 00:07:58
01:08: Full Sweep has completed. Elapsed time 00:10:33
01:08: Traces Found: 280
01:18: Removal process initiated
01:18: Quarantining All Traces: trojan_backdoor_retro64
01:18: Quarantining All Traces: trojan-backdoor-us15info
01:18: Quarantining All Traces: trojan-downloader-2pursuit
01:18: Quarantining All Traces: trojan-phisher-egold
01:18: Quarantining All Traces: screensavers
01:18: Quarantining All Traces: 66.230.183 cookie
01:18: Quarantining All Traces: belnk cookie
01:18: Quarantining All Traces: goclick cookie
01:18: Quarantining All Traces: hbmediapro cookie
01:18: Quarantining All Traces: reliablestats cookie
01:18: Quarantining All Traces: rn11 cookie
01:18: Quarantining All Traces: starware.com cookie
01:18: Quarantining All Traces: statcounter cookie
01:18: Quarantining All Traces: touchclarity cookie
01:18: Removal process completed. Elapsed time 00:00:16
********
00:57: | Start of Session, 26 October 2005 |
00:57: Spy Sweeper started
00:57: Your spyware definitions have been updated.
00:58: | End of Session, 26 October 2005 |
Post #6 last edited
Hello Cascade1,

Let's clean up a couple of entries.

Go to Start > Run and type in Services.msc then click OK

Click the Extended tab.

Scroll down until you find Command Service

Click once on the service to highlight it.

Click Stop

Right-Click on the service.

Click on 'Properties'

Select the 'General' tab

Click the Arrow-down tab on the right-hand side on the 'Start-up Type' box

From the drop-down menu, click on 'Disabled'

Click the 'Apply' tab, then click 'OK'

The service is now stopped and disabled.


Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

O2 - BHO: (no name) - {C7CF1142-0785-4B12-A280-B64681E4D45E} - C:\WINDOWS\prflbmsgp32.dll (file missing)

O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\S2Vu\command.exe (file missing)

Click on Fix Checked when finished and exit HijackThis.



Open C:\WINDOWS\S2Vu <–Delete Folder

Post back a fresh HijackThis log and we will take another look.
Post #7
Thanks Susan, things are lookin good.

Logfile of HijackThis v1.99.1
Scan saved at 09:51:38, on 26/10/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Documents and Settings\Ken\Desktop\hijack\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Bug Swatter Options - {99FEA1A2-7881-11D1-A9E2-00403320FCF2} - C:\Program Files\Geek Superhero\GeekSuperheroX.dll
O9 - Extra button: Popup Slapdown Options - {A1100DDB-B277-4CAA-A640-B299D79FE25E} - C:\Program Files\Geek Superhero\GeekSuperheroX.dll
O9 - Extra button: Phishing Net Options - {B1100DDB-B277-4CAA-A640-B299D79FE25E} - C:\Program Files\Geek Superhero\GeekSuperheroX.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} - http://www.miniclip.com/supergerball/miniclipGameLoader.dll
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://www.miniclip.com/ricochet/ReflexiveWebGameLoader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1129931854061
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CWShredder Service - InterMute, Inc. - C:\Documents and Settings\Ken\Desktop\cwshredder.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Post #8
Hello Cascade1,
Good work! You are rid of the malware entries. Let’s finish the clean-up!

STEP 1.
======
Cleanmgr
To clean temporary files:
  • Go > start > run and type cleanmgr and click OK
  • Scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files and Recycle Bin are the only things checked.
  • Click OK to remove those files.
  • Click Yes to confirm deletion.
STEP 2.( Windows XP only)
======
Prefetch Folder
Open C:\Windows\Prefetch\
Delete All files in this folder but not the Prefetch folder

STEP 3.-
======
System Restore for Windows XP
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)
  • Turn off System Restore.
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.
Reboot.

Turn ON System Restore.
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • UN-Check *Turn off System Restore*.
  • Click Apply, and then click OK.

STEP 4.
======
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.


    See this link for a listing of some online & their stand-alone antivirus programs:
    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.
    For a tutorial on Firewalls and a listing of some available ones see the link below:
    Understanding and Using Firewalls

  • Test your Firewall - Please test your firewall and make sure it is working properly.
    Test Firewall

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit Windows Updates regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Visit the Microsoft Office Update Site Frequently-If you are running Microsoft Office, or any portion thereof, go to the Microsoft Office Update site and make sure you have at least all the critical updates installed (Free)

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
    A tutorial on installing & using this product can be found here:
    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
    A tutorial on installing & using this product can be found here:
    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
    A tutorial on installing & using this product can be found here:
    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Thank you for allowing me to assist you.
Post #9
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