My Hijack This Log and video problems

Ken,

I had a very hard time completing all of these steps. This SurfSideKick just doesn't want to be deleted! First, I received a HJT error:

An unexpected error has occurred at procedure: modBackup_MakeBackup(sItem=O20 - AppInit_DLLs: repairs302972949.dll)
Error #5 - Invalid procedure call or argument

Please email me at [removed], reporting the following:
* What you were trying to fix when the error occurred, if applicable
* How you can reproduce the error
* A complete HijackThis scan log, if possible

Windows version: Windows NT 5.01.2600
MSIE version: 6.0.2900.2180
HijackThis version: 1.99.1

This message has been copied to your clipboard.
Click OK to continue the rest of the scan.


Then, I was unable to delete the SurfSideKick file folder or the file repairs302972949.dll files because the system stated that they were in use by another file or program and I would have to close that first. This was all in SafeMode.

Here is my Lates HJT Scan:

Logfile of HijackThis v1.99.1
Scan saved at 3:42:59 PM, on 10/21/05
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\PROGRA~1\EzButton\CPLBTS88.EXE
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\GoogleDCC\GoogleDCC.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\GoogleDCC\GoogleFah\GoogleFah.exe
C:\Program Files\GoogleDCC\GoogleFah\GoogleFahCore_65.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.paypal.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.paypal.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google; - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CPLBTS88] C:\PROGRA~1\EzButton\CPLBTS88.EXE
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [centurytel.net DSL Cleanup] C:\WINDOWS\CTECleanup.exe
O4 - HKLM\..\Run: [\\YOUR-29WHHUJ64F\EPSON Stylus C84 Series (Copy 2)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P50 "\\YOUR-29WHHUJ64F\EPSON Stylus C84 Series (Copy 2)" /O6 "USB001" /M "Stylus C84"
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{D946675D-1D6C-4dc8-9E0D-B4B8EAA30EAA}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\Run: [GoogleDCClient] C:\Program Files\GoogleDCC\GoogleDCC.exe -startup
O4 - HKCU\..\Run: [MoneyAgent] C:\Program Files\Microsoft Money\System\Money Express.exe
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Office.lnk.disabled
O8 - Extra context menu item: &AOL; Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google; Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate; English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha…t/c381/chat.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP…ol_v1-0-3-9.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1119987770167
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1127282822747
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120…all/xscan53.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} (Toolbar Reg Sniff Activate) - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.com/client/msnmusax2729.cab
O20 - AppInit_DLLs: repairs302972949.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcSandraSrv.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

And the Ewido:

———————————————————
ewido security suite - Scan report
———————————————————

+ Created on: 3:29:55 PM, 10/21/05
+ Report-Checksum: C795115E

+ Scan result:

HKLM\SOFTWARE\Classes\Interface\{08E05EED-5EE9-11D4-9CAF-00D0B76063FD}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{08E05EEF-5EE9-11D4-9CAF-00D0B76063FD}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{0F2A4ADC-DABF-4980-8DB4-19F67D7B1F95} -> Spyware.ClearSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{0F2A4ADC-DABF-4980-8DB4-19F67D7B1F95}\TypeLib\\ -> Spyware.ClearSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{10D7DB96-56DC-4617-8EAB-EC506ABE6C7E} -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{10D7DB96-56DC-4617-8EAB-EC506ABE6C7E}\TypeLib\\ -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{49DB48FF-02B5-4645-B676-94A4DF1AA026} -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{49DB48FF-02B5-4645-B676-94A4DF1AA026}\Forward\\ -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{6CDC3337-01F7-4A79-A4AF-0B19303CC0BE} -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{6CDC3337-01F7-4A79-A4AF-0B19303CC0BE}\TypeLib\\ -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{6E0ED53C-9908-49ED-B055-7CB31B162577} -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{6E0ED53C-9908-49ED-B055-7CB31B162577}\Forward\\ -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{795398D0-DC2F-4118-A69C-592273BA9C2B} -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{795398D0-DC2F-4118-A69C-592273BA9C2B}\TypeLib\\ -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{830D3AED-2FA9-454F-B266-D931862BBF34} -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{830D3AED-2FA9-454F-B266-D931862BBF34}\Forward\\ -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{8C53BD8E-B12D-4C8F-AD0E-C9DDC39D1273} -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{8C53BD8E-B12D-4C8F-AD0E-C9DDC39D1273}\TypeLib\\ -> Spyware.VirtualBouncer : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{9BCDD51B-4A7B-446C-8452-D32D38004582} -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{9BCDD51B-4A7B-446C-8452-D32D38004582}\Forward\\ -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{A986F4DB-792E-4571-8974-0BB6E024766F} -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{A986F4DB-792E-4571-8974-0BB6E024766F}\Forward\\ -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{B288F21C-A144-4CA2-9B70-8AFA1FAE4B06} -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{B288F21C-A144-4CA2-9B70-8AFA1FAE4B06}\TypeLib\\ -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{BCCAB53D-0895-40C3-A942-A03538CE227A} -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{BCCAB53D-0895-40C3-A942-A03538CE227A}\Forward\\ -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{C0F88E9E-DCEB-4655-968A-AE508A677C39} -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{C0F88E9E-DCEB-4655-968A-AE508A677C39}\Forward\\ -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{C3E62835-DDF1-4242-9DD2-7C6C376197C5}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{D7EAC2D8-2D52-4010-A4AD-DFDF60C1706C} -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{D7EAC2D8-2D52-4010-A4AD-DFDF60C1706C}\Forward\\ -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{E88A59EA-085C-44A5-A912-25F7FF7D2AD2}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{E88A59EB-085C-44A5-A912-25F7FF7D2AD2}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{E88A59EC-085C-44A5-A912-25F7FF7D2AD2}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{E88A59ED-085C-44A5-A912-25F7FF7D2AD2}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{FF825A39-251F-47AF-949F-E885C4EE4367}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{FF825A3A-251F-47AF-949F-E885C4EE4367}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{FF825A3B-251F-47AF-949F-E885C4EE4367}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{FF825A3C-251F-47AF-949F-E885C4EE4367}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\PopOops2.PopOops -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\PopOops2.PopOops\Clsid -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\PopOops2.PopOops\Clsid\\ -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\SWLAD1.SWLAD -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\SWLAD1.SWLAD\Clsid -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\SWRT01.RT -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\SWRT01.RT\Clsid -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\SWRT01.RT\Clsid\\ -> Spyware.SecondThought : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{5E594162-60A9-487D-84B8-DBDD716CB862} -> Spyware.VirtualBouncer : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{D0C29A75-7146-4737-98EE-BC4D7CF44AF9} -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{E0D3B292-A0B0-4640-975C-2F882E039F52} -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{F5EE52D3-2ECC-409E-A92F-A73F2B8DD407} -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Elitum -> Spyware.EliteBar : Cleaned with backup
HKLM\SOFTWARE\Elitum\EliteToolBar -> Spyware.EliteBar : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/PdpPlugin5094.dll\\.Owner -> Spyware.Gator : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/PdpPlugin5094.dll\\{C7B05B62-C8D7-438C-840B-4994DAAA8EEE} -> Spyware.Gator : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Surf SideKick -> Spyware.SurfSide : Cleaned with backup
HKU\S-1-5-21-3247813010-1873764327-3000159544-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} -> Spyware.WinFavorites : Cleaned with backup
HKU\S-1-5-21-3247813010-1873764327-3000159544-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{36A59337-6EEF-40AE-94B1-ED443A0C4740} -> Spyware.BetterInternet : Cleaned with backup
HKU\S-1-5-21-3247813010-1873764327-3000159544-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{4D568F0F-8AC9-40AB-88B7-415134C78777} -> Spyware.Begin2Search : Cleaned with backup
HKU\S-1-5-21-3247813010-1873764327-3000159544-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{52FE5233-367C-4EFB-BDD7-0BE4D212C107} -> Spyware.Begin2Search : Cleaned with backup
HKU\S-1-5-21-3247813010-1873764327-3000159544-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7C559105-9ECF-42B8-B3F7-832E75EDD959} -> Spyware.ISTBar : Cleaned with backup
HKU\S-1-5-21-3247813010-1873764327-3000159544-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{87067F04-DE4C-4688-BC3C-4FCF39D609E7} -> Spyware.WebSearch : Cleaned with backup
HKU\S-1-5-21-3247813010-1873764327-3000159544-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E0CE16CB-741C-4B24-8D04-A817856E07F4} -> Spyware.Roimoi : Cleaned with backup
[212] C:\WINDOWS\system32\repairs302972949.dll -> Spyware.SurfSide : Cleaned with backup
[260] C:\WINDOWS\system32\repairs302972949.dll -> Spyware.SurfSide : Cleaned with backup
[272] C:\WINDOWS\system32\repairs302972949.dll -> Spyware.SurfSide : Cleaned with backup
[428] C:\WINDOWS\system32\repairs302972949.dll -> Spyware.SurfSide : Cleaned with backup
[496] C:\WINDOWS\system32\repairs302972949.dll -> Spyware.SurfSide : Cleaned with backup
[544] C:\WINDOWS\system32\repairs302972949.dll -> Spyware.SurfSide : Cleaned with backup
[768] C:\WINDOWS\system32\repairs302972949.dll -> Spyware.SurfSide : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner family@2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner [removed][2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner [removed][1].txt -> Spyware.Cookie.Addynamix : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner family@advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner family@bluestreak[1].txt -> Spyware.Cookie.Bluestreak : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner [removed][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner family@edge.ru4[2].txt -> Spyware.Cookie.Ru4 : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner family@mediaplex[1].txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner [removed][2].txt -> Spyware.Cookie.Valuead : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner family@questionmarket[1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner [removed][1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner family@statcounter[1].txt -> Spyware.Cookie.Statcounter : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner family@targetnet[1].txt -> Spyware.Cookie.Targetnet : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner family@tradedoubler[1].txt -> Spyware.Cookie.Tradedoubler : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner family@trafficmp[2].txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner family@valueclick[1].txt -> Spyware.Cookie.Valueclick : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner family@yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Garner Family\Cookies\garner [removed][1].txt -> Spyware.Cookie.Adserver : Cleaned with backup
C:\Documents and Settings\Garner Family\My Documents\dialer_185_27.exe -> Heuristic.Win32.Dialer : Cleaned with backup
C:\Program Files\SurfSideKick 3\SskBho.dll -> Spyware.SurfSide : Cleaned with backup
C:\Program Files\SurfSideKick 3\SskCore.dll -> Spyware.SurfSide : Cleaned with backup
C:\WINDOWS\system32\bKs.dll -> Adware.eZula : Cleaned with backup
C:\WINDOWS\system32\repairs302972949.dll -> Spyware.SurfSide : Cleaned with backup
C:\WINDOWS\Temp\ASHeuristic\dialer_185_27_exe.vir -> Heuristic.Win32.Dialer : Cleaned with backup


::Report End


Janeen

Ok, here we go. Thanks so much for all your help so far!

New Log:
Logfile of HijackThis v1.99.1
Scan saved at 9:58:30 PM, on 11/09/05
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\PROGRA~1\EzButton\CPLBTS88.EXE
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\GoogleDCC\GoogleDCC.exe
C:\Program Files\GoogleDCC\GoogleFah\GoogleFah.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\GoogleDCC\GoogleFah\GoogleFahCore_65.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.paypal.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.paypal.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CPLBTS88] C:\PROGRA~1\EzButton\CPLBTS88.EXE
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [centurytel.net DSL Cleanup] C:\WINDOWS\CTECleanup.exe
O4 - HKLM\..\Run: [\\YOUR-29WHHUJ64F\EPSON Stylus C84 Series (Copy 2)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P50 "\\YOUR-29WHHUJ64F\EPSON Stylus C84 Series (Copy 2)" /O6 "USB001" /M "Stylus C84"
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{D946675D-1D6C-4dc8-9E0D-B4B8EAA30EAA}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\Run: [GoogleDCClient] C:\Program Files\GoogleDCC\GoogleDCC.exe -startup
O4 - HKCU\..\Run: [MoneyAgent] C:\Program Files\Microsoft Money\System\Money Express.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Office.lnk.disabled
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha…t/c381/chat.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP…ol_v1-0-3-9.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1119987770167
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1127282822747
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120…all/xscan53.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} (Toolbar Reg Sniff Activate) - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.com/client/msnmusax2729.cab
O20 - AppInit_DLLs: repairs302972961.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcSandraSrv.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

I didn't have any problems this time. Removal was quite easy.

here's the new log:

Logfile of HijackThis v1.99.1
Scan saved at 7:28:08 AM, on 11/11/05
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\PROGRA~1\EzButton\CPLBTS88.EXE
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\GoogleDCC\GoogleDCC.exe
C:\Program Files\GoogleDCC\GoogleFah\GoogleFah.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\GoogleDCC\GoogleFah\GoogleFahCore_65.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.paypal.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.paypal.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CPLBTS88] C:\PROGRA~1\EzButton\CPLBTS88.EXE
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [centurytel.net DSL Cleanup] C:\WINDOWS\CTECleanup.exe
O4 - HKLM\..\Run: [\\YOUR-29WHHUJ64F\EPSON Stylus C84 Series (Copy 2)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P50 "\\YOUR-29WHHUJ64F\EPSON Stylus C84 Series (Copy 2)" /O6 "USB001" /M "Stylus C84"
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{D946675D-1D6C-4dc8-9E0D-B4B8EAA30EAA}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [GoogleDCClient] C:\Program Files\GoogleDCC\GoogleDCC.exe -startup
O4 - HKCU\..\Run: [MoneyAgent] C:\Program Files\Microsoft Money\System\Money Express.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Office.lnk.disabled
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha…t/c381/chat.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP…ol_v1-0-3-9.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1119987770167
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1127282822747
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120…all/xscan53.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} (Toolbar Reg Sniff Activate) - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.com/client/msnmusax2729.cab
O20 - AppInit_DLLs: repairs302972961.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcSandraSrv.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

I'm so thankful to be rid of SurfSideKick! What a relief!

I was unable to find the first two files for killbox to delete, so I did nothing there. However I did remove the files you recommended through HT and rebooted. Here is an updated log file:

Logfile of HijackThis v1.99.1
Scan saved at 12:21:34 AM, on 11/13/05
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\PROGRA~1\EzButton\CPLBTS88.EXE
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\GoogleDCC\GoogleDCC.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\GoogleDCC\GoogleFah\GoogleFah.exe
C:\Program Files\GoogleDCC\GoogleFah\GoogleFahCore_65.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.paypal.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.paypal.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CPLBTS88] C:\PROGRA~1\EzButton\CPLBTS88.EXE
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [centurytel.net DSL Cleanup] C:\WINDOWS\CTECleanup.exe
O4 - HKLM\..\Run: [\\YOUR-29WHHUJ64F\EPSON Stylus C84 Series (Copy 2)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P50 "\\YOUR-29WHHUJ64F\EPSON Stylus C84 Series (Copy 2)" /O6 "USB001" /M "Stylus C84"
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{D946675D-1D6C-4dc8-9E0D-B4B8EAA30EAA}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [GoogleDCClient] C:\Program Files\GoogleDCC\GoogleDCC.exe -startup
O4 - HKCU\..\Run: [MoneyAgent] C:\Program Files\Microsoft Money\System\Money Express.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha…t/c381/chat.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP…ol_v1-0-3-9.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1119987770167
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1127282822747
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120…all/xscan53.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} (Toolbar Reg Sniff Activate) - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O20 - AppInit_DLLs: repairs302972961.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcSandraSrv.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Ok Ken, I did as you asked. However, I recieved a HJT error when deleting the file there while in safemode. I've printed the error for you below. I ran the scan again, and didn't see it. I assume that even though I received the error it was taken care of. I didn't find any other incidences of the file, either through Killbox or via looking in my files myself.

Here is the error:
An unexpected error has occurred at procedure: modBackup_MakeBackup(sItem=O20 - AppInit_DLLs: repairs302972961.dll)
Error #5 - Invalid procedure call or argument

Please email me at [removed], reporting the following:
* What you were trying to fix when the error occurred, if applicable
* How you can reproduce the error
* A complete HijackThis scan log, if possible

Windows version: Windows NT 5.01.2600
MSIE version: 6.0.2900.2180
HijackThis version: 1.99.1

This message has been copied to your clipboard.
Click OK to continue the rest of the scan.

And a new Log File:


Logfile of HijackThis v1.99.1
Scan saved at 4:00:48 PM, on 11/14/05
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\PROGRA~1\EzButton\CPLBTS88.EXE
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\GoogleDCC\GoogleDCC.exe
C:\Program Files\GoogleDCC\GoogleFah\GoogleFah.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\GoogleDCC\GoogleFah\GoogleFahCore_65.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.paypal.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.paypal.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CPLBTS88] C:\PROGRA~1\EzButton\CPLBTS88.EXE
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [centurytel.net DSL Cleanup] C:\WINDOWS\CTECleanup.exe
O4 - HKLM\..\Run: [\\YOUR-29WHHUJ64F\EPSON Stylus C84 Series (Copy 2)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P50 "\\YOUR-29WHHUJ64F\EPSON Stylus C84 Series (Copy 2)" /O6 "USB001" /M "Stylus C84"
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{D946675D-1D6C-4dc8-9E0D-B4B8EAA30EAA}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [GoogleDCClient] C:\Program Files\GoogleDCC\GoogleDCC.exe -startup
O4 - HKCU\..\Run: [MoneyAgent] C:\Program Files\Microsoft Money\System\Money Express.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha…t/c381/chat.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP…ol_v1-0-3-9.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1119987770167
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1127282822747
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120…all/xscan53.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} (Toolbar Reg Sniff Activate) - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcSandraSrv.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Thanks again, Ken. Janeen

Hello Janeen,

Your log looks clean It was a long hard ride but you did an excellent job following my instructions

Here are a couple of optional fixes. You can fix them with HJT if you wish.

If you don't want Paypal to be your start page, then you can fix these two, otherwise leave them alone.
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.paypal.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.paypal.com

If you don't know how to change your startpage, by all means post back and let me know.

If you still have Real Player on your system and use it, then leave this alone, other wise fix it.
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

Here are some free programs and tips for keeping your system up to date, and to help keep all the riff raff out of your system.

*** Janeen, be sure to follow the tips for System Restore because everything YOU cleaned off your system is backed up in System Restore and if you should ever use System Restore in the future for another problem and revert your system to an earlier date…You wll be infected all over again.

* Download and Install CCleaner, Click on RUN TOOL, when you run the Issues Scan and it asks
you to back up the registry Say Yes.

Now that your clean, we need to erase all possible older infected files that may still be lurking on your system.
* Clean out your TEMP FILES
* This procedure should be run from SAFEMODE for better results.

To Enter SAFEMODE

* Go to START/ SHUT OF YOUR COMPUTER/ RESTART
* As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly, this will bring up a menu.
* Use the UP AND DOWN ARROW KEYS to scroll up to SAFEMODE
* Then press the ENTER KEY ON YOUR KEYBOARD

* Go to My Computer/ C: Drive/ Documents and Settings/ Local Settings/ Every User on this Computer
and delete all the contents of the Temp Folder

* Go to My Computer/ C:/ Windows/ Temp and delete all the contents of the Temp Folder

* Go to My Computer/ C:/ Windows/ Prefetch and remove all the contents of the Prefetch Folder.
But not the Prefetch folder itself.

NOW RE-BOOT NORMALLY


* Open INTERNET EXPLORER
* Click on the TOOLS MENU
* Then INTERNET OPTIONS
* At the GENERAL TAB (which should be the first tab you are currently on),
* click on the DELETE FILES BUTTON and put a checkmark in DELETE ALL OFFLINE CONTENT.
* Then press the OK BUTTON . This may take quite a while, so do not be alarmed with how long it takes.
* When it is done, your Temporary Internet Files will now be deleted.

Now Empty your Recycle Bin

System Restore makes regular backups of all your settings, if you ever had to use this program to restore your
system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points

Turn off System Restore.

* Right-click My Computer.
* Click Properties.
* Click the System Restore tab.
* Check Turn off System Restore on all Drives.
* Click Apply, and then click OK.

Reboot your System

Turn ON System Restore.

* Right-click My Computer.
* ClickProperties.
* Click the System Restore tab.
* UN-Check Turn off System Restore on all Drives.
* Click Apply, and then click OK.

* Go to Start/ Control Panel/ Performance and Maintenance/ System Restore/ Create a New Restore Point
You can name the restore point anything you like, something that you can remember

* Make sure that your ANTI-VIRUS SOFTWARE is up to date and run a full scan at least once aweek.

* Here are Free Anti-Virus Programs if you need one

AVG Free Edition
AntVir Personal Edition


* Spybot Search and Destroy 1.4
Check for Updates/ Immunize and run a Full System Scan on a regular basis.

* Ad-Aware SE Personal 1.06
Check for Updates and run a Full System Scan on a regular basis.

* Spyware Blaster It will prevent most spyware from ever being installed.

* Spyware Guard It offers realtime protection from spyware installation attempts.

* Win Patrol This program will warn you when any changes are being made to your system and
give you the option to deny the change.

* IE- Spyad IE-Spyad places over 4000 web sites and domains
in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed,
although you will still be able to connect to the sites.

* Firefox Browser
It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use
them both. When it asks you if you want it to be your default browser, say NO and take the checkmark out of the box to ask you again. After you use this
for awhile, you will want to make it your default.

* Thunderbird Mail There companion mail program was highly favored in PCWorld Magazine,
this has a good spam filter and is more secure than Outlook Express.

* Zone Alarm Here is a free Firewall from Zone Labs, I wouldn't
access the internet without it.

* WINDOWS UPDATES - Enable Automatic Updates
Right click on MY COMPUTER/Click on PROPERTIES/ AUTOMATIC UPDATES and put a mark in the radio button
DOWNLOAD UPDATES FOR ME BUT LET ME CHOOSE WHEN TO INSTALL THEM.

* Go to START/ CONTROL PANEL> PERFROMANCE AND MAINTENANCE> REARRANGE ITEMS ON YOUR HARD DISK TO MAKE PROGRAMS RUN FASTER
This is the Windows Disk Defragger, run this maybe once or twice a month to keep your system running good. The first time you run it, it may take awhile.

Janeen, I want to thank you for your patience, I know the fixes sometimes can be a little overwhelming, but you did real well. I am going to keep this thread open for a few days in case you have any other questions. I will be off line for about a week or so, but someone else at Tom Coyote will take over for me.

Thanks for using Tom Coyote.

Ken