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Browser not working properly

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Post #16
I just ran the Ewido suite with the following results but I am still having the same problems: ——————————————————— ewido security suite - Scan report ——————————————————— + Created on: 9:36:00 AM, 2005-10-17 + Report-Checksum: C645AE2A + Scan result: :mozilla.12:C:\Documents and Settings\Richard Radu\Application Data\Mozilla\Firefox\Profiles\bk4ersup.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup :mozilla.13:C:\Documents and Settings\Richard Radu\Application Data\Mozilla\Firefox\Profiles\bk4ersup.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup :mozilla.15:C:\Documents and Settings\Richard Radu\Application Data\Mozilla\Firefox\Profiles\bk4ersup.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup :mozilla.16:C:\Documents and Settings\Richard Radu\Application Data\Mozilla\Firefox\Profiles\bk4ersup.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup :mozilla.27:C:\Documents and Settings\Richard Radu\Application Data\Mozilla\Firefox\Profiles\bk4ersup.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup :mozilla.33:C:\Documents and Settings\Richard Radu\Application Data\Mozilla\Firefox\Profiles\bk4ersup.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup :mozilla.44:C:\Documents and Settings\Richard Radu\Application Data\Mozilla\Firefox\Profiles\bk4ersup.default\cookies.txt -> Spyware.Cookie.Ivwbox : Cleaned with backup :mozilla.69:C:\Documents and Settings\Richard Radu\Application Data\Mozilla\Firefox\Profiles\bk4ersup.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup ::Report End Is there a way to attach a screen shot? At the very top frame of my forum page I have the following message in big black letters: Not Implemented The server does not support the functionality required to fulfill this request.
Post #17
Close all programs leaving only HijackThis running. Place a check against each of the following,

O9 - Extra button: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\WINDOWS\System32\shdocvw.dll

Click on Fix Checked when finished and exit HijackThis.

Is this a business pc and if so what is the name of your server?
Post #19
Yes this is a business PC - it is part of a small office with 3 other PC's. Our server is Telus Communications

New HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 8:22:30 AM, on 2005-10-18
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
E:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
E:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\No-IP\DUC20.exe
E:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\system32\BRMFRSMG.EXE
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
E:\Program Files\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cn.ca/velocity/en_velocity.shtml
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\winvnc.exe" -servicehelper
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ClocX] C:\Program Files\ClocX\ClocX.exe
O4 - HKCU\..\Run: [FreeRAM XP] "C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe" -win
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Free Download Manager] E:\Program Files\Free Download Manager\fdm.exe -autorun
O4 - HKCU\..\Run: [Shareaza] "E:\Program Files\Shareaza\Shareaza.exe" -tray
O4 - HKCU\..\Run: [FAST Defrag] C:\PROGRA~1\FASTDE~1\FAST2.EXE -tray
O4 - Startup: MailWasherPro.lnk = C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe
O4 - Startup: Stickies.lnk = C:\Program Files\stickies\stickies.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Download all by Free Download Manager - file://E:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download by Free Download Manager - file://E:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: Download selected by Free Download Manager - file://E:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download web site by Free Download Manager - file://E:\Program Files\Free Download Manager\dlpage.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: TREND MICRO HouseCall - {2B5EA4F8-620A-4A8B-B003-4C8C5EBEA826} - http://uk.trendmicro-europe.com/enterprise…usecall_pre.php (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200203…meInstaller.exe
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{5BAAA7D8-E57A-48C1-AB1E-D8BB115D4BB0}: Domain = ab.hsia.telus.net
O17 - HKLM\System\CCS\Services\Tcpip\..\{5BAAA7D8-E57A-48C1-AB1E-D8BB115D4BB0}: NameServer = 216.123.198.243,209.115.152.130,209.115.131.51
O17 - HKLM\System\CCS\Services\Tcpip\..\{964DF500-BD0D-4E46-B465-1A2171F74D19}: Domain = ab.hsia.telus.net
O17 - HKLM\System\CCS\Services\Tcpip\..\{964DF500-BD0D-4E46-B465-1A2171F74D19}: NameServer = 216.123.198.243,209.115.152.130,209.115.131.51
O17 - HKLM\System\CS1\Services\Tcpip\..\{5BAAA7D8-E57A-48C1-AB1E-D8BB115D4BB0}: Domain = ab.hsia.telus.net
O17 - HKLM\System\CS1\Services\Tcpip\..\{5BAAA7D8-E57A-48C1-AB1E-D8BB115D4BB0}: NameServer = 216.123.198.243,209.115.152.130,209.115.131.51
O17 - HKLM\System\CS2\Services\Tcpip\..\{5BAAA7D8-E57A-48C1-AB1E-D8BB115D4BB0}: Domain = ab.hsia.telus.net
O17 - HKLM\System\CS2\Services\Tcpip\..\{5BAAA7D8-E57A-48C1-AB1E-D8BB115D4BB0}: NameServer = 216.123.198.243,209.115.152.130,209.115.131.51
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - E:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - E:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NoIPDUCService - Vitalwerks LLC - C:\Program Files\No-IP\DUC20.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - E:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - E:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\RealVNC\WinVNC\winvnc.exe" -service (file missing)
O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - C:\Program Files\RealVNC\VNC4\WinVNC4.exe" -service (file missing)
Post #21
All other PC's on the network are working fine.
I am still having the exact same issues.
Are there there any other resources in this forum that I can look into?
Post #22 last edited
For anyone interested, I seem to have fixed the problem. It seems that my "HOSTS" file was being blocked (either intentionally or accidentally)
I went to the following link:
http://www.mvps.org/winhelp2002/hostsfaq.htm#Rename

Clicked on the following:
"How do I rename the HOSTS file?" and downloaded the RenHost.bat.

After de-activating the "Hosts File Blocking" and restarting my browser everything is working fine.

Please let me know your thoughts on this Little Eagle.
Post #26
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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

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