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XP running very slowly

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Post #1
Logfile of HijackThis v1.99.1
Scan saved at 2:50:20 PM, on 9/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\WINDOWS\BCMSMMSG.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Trend Micro\Antivirus\pccguide.exe
C:\Program Files\Trend Micro\Antivirus\PCClient.exe
C:\Program Files\Trend Micro\Antivirus\TMOAgent.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Trend Micro\Antivirus\Tmntsrv.exe
C:\Program Files\Webshots\webshots.scr
C:\Program Files\Trend Micro\Antivirus\tmproxy.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Trend Micro\Antivirus\PCCMAIN.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.webshots.com/r/internal/start/client/RAND
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: (no name) - {00A6FAF1-072E-44cf-8957-5838F569A31D} - (no file)
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Antivirus\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Antivirus\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Antivirus\TMOAgent.exe" /run
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - Startup: MyWebSearch Email Plugin.lnk = ?
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html…US_ZNxdm006YYUS
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Antivirus\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Antivirus\tmproxy.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Post #2
Hi and welcome to the forum. :D

Step # 1

Please download and run CWShredder. Make sure that all browser windows are closed with the exception of Cwshredder and choose FIX.

http://www.majorgeeks.com/downloadget.php?…7fd6b3ff02edc90

REBOOT

Step #2

Please download and run Spybot 1.4 & AdAware SE Then follow the instructions in the link below to run.

Spybot & Adaware Tutorial

REBOOT

Step # 3

Then do a virus scan here >>> Trend Micro

Step # 4

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Install it, and update the definitions to the newest files.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

Then please run Ewido, and run a full scan. Save the logfile from the scan.

Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.
Post #3
Thank you for the reply. I have followed all of the steps & I have attached the scan from ewido. I noticed that Ewido seems to utilize most of the cpu & the system idle process is 0 until I shut down Ewido then the machine seems to respond reasonably well with system idle process being the dominant process. ——————————————————— ewido security suite - Scan report ——————————————————— + Created on: 10:46:36 PM, 9/14/2005 + Report-Checksum: C975C62D + Scan result: HKLM\SOFTWARE\Classes\CLSID\{07B18EA9-A523-4961-B6BB-170DE4475CCA} -> Spyware.MyWebSearch : Cleaned with backup HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00A6FAF1-072E-44cf-8957-5838F569A31D} -> Spyware.MyWebSearch : Cleaned with backup C:\Documents and Settings\Dad\Cookies\dad@2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup C:\Documents and Settings\Dad\Cookies\dad@advertising[2].txt -> Spyware.Cookie.Advertising : Cleaned with backup C:\Documents and Settings\Dad\Cookies\dad@burstnet[2].txt -> Spyware.Cookie.Burstnet : Cleaned with backup C:\Documents and Settings\Dad\Cookies\[removed][1].txt -> Spyware.Cookie.Advertising : Cleaned with backup C:\Documents and Settings\Dad\Cookies\[removed][2].txt -> Spyware.Cookie.Burstbeacon : Cleaned with backup C:\Documents and Settings\Krista\Cookies\[removed][2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup C:\Documents and Settings\Krista\Cookies\[removed][1].txt -> Spyware.Cookie.Specificclick : Cleaned with backup C:\Documents and Settings\Krista\Cookies\krista@adorigin[2].txt -> Spyware.Cookie.Adorigin : Cleaned with backup C:\Documents and Settings\Krista\Cookies\[removed][1].txt -> Spyware.Cookie.Euniverseads : Cleaned with backup C:\Documents and Settings\Krista\Cookies\krista@com[1].txt -> Spyware.Cookie.Com : Cleaned with backup C:\Documents and Settings\Krista\Cookies\[removed][2].txt -> Spyware.Cookie.Burstbeacon : Cleaned with backup C:\Program Files\MyWebSearch\bar\1.bin\F3CJPEG.DLL -> Spyware.MyWebSearch : Cleaned with backup C:\Program Files\MyWebSearch\bar\1.bin\F3HISTSW.DLL -> Spyware.MyWebSearch : Cleaned with backup C:\Program Files\MyWebSearch\bar\1.bin\F3HTMLMU.DLL -> Spyware.MyWebSearch : Cleaned with backup C:\Program Files\MyWebSearch\bar\1.bin\F3POPSWT.DLL -> Spyware.MyWebSearch : Cleaned with backup C:\Program Files\MyWebSearch\bar\1.bin\F3PSSAVR.SCR -> Spyware.MyWebSearch : Cleaned with backup C:\Program Files\MyWebSearch\bar\1.bin\F3REPROX.DLL -> Spyware.Wesbar : Cleaned with backup C:\Program Files\MyWebSearch\bar\1.bin\F3RESTUB.DLL -> Spyware.MyWebSearch : Cleaned with backup C:\Program Files\MyWebSearch\bar\1.bin\F3SCHMON.EXE -> Spyware.MyWebSearch : Cleaned with backup C:\Program Files\MyWebSearch\bar\1.bin\F3WPHOOK.DLL -> Spyware.Wesbar : Cleaned with backup C:\Program Files\MyWebSearch\bar\1.bin\M3OUTLCN.DLL -> Spyware.MyWebSearch : Cleaned with backup C:\Program Files\MyWebSearch\bar\1.bin\M3SKIN.DLL -> Spyware.MyWebSearch : Cleaned with backup C:\Program Files\MyWebSearch\bar\1.bin\MWSOESTB.DLL -> Spyware.MyWebSearch : Cleaned with backup C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL -> Spyware.MyWebSearch : Cleaned with backup C:\RECYCLER\S-1-5-21-957491318-1779497036-2445993930-1008\Dc1.EXE -> Spyware.Wesbar : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP3\A0000662.dll -> Spyware.WildTangent : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP3\A0000677.dll -> Spyware.WildTangent : Cleaned with backup C:\Temp\backups\backup-20050826-142308-707.dll -> Spyware.MyWebSearch : Cleaned with backup C:\WINDOWS\SYSTEM32\f3PSSavr.scr -> Spyware.MyWebSearch : Cleaned with backup
Post #4
Sorry, I forgot to post the HijackThis log. here it is:
Logfile of HijackThis v1.99.1
Scan saved at 4:43:34 PM, on 9/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Trend Micro\Antivirus\Tmntsrv.exe
C:\Program Files\Trend Micro\Antivirus\tmproxy.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Trend Micro\Antivirus\pccguide.exe
C:\Program Files\Trend Micro\Antivirus\PCClient.exe
C:\Program Files\Trend Micro\Antivirus\TMOAgent.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Temp\HijackThis.exe

O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Antivirus\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Antivirus\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Antivirus\TMOAgent.exe" /run
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Antivirus\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Antivirus\tmproxy.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Post #6
Siqqyx,
Thank you for your help. After doing everything you suggested the machine was still slow. I found a similar problem that someone else had & it turned out that Dell had a patch that had to be applied after XP Service Pack 2 is applied. The patch was
http://search.dell.com/results.aspx?cat=al…n&cs=&k=1090723

Immediately after applying the system was fine.
Thanks again for all of your help in cleaning up the machine & will try to be diligent in keeping it clean.
Post #7
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