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Spyware / Malware / Virus Removal

Hijack log on girls computer

3 min read

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Post #1
Please help me, thank you


Logfile of HijackThis v1.99.1
Scan saved at 6:32:56 PM, on 8/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\LXSUPMON.EXE
C:\if.exe
C:\dialer.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Nyao\Yjhqerh.exe
C:\WINDOWS\system32\un1h69an.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\MMDiag.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://education.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ms101.mysearch.com/sa/srchlft.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sin.wm.edu/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ms101.mysearch.com/sa/srchlft.html
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://education.dellnet.com/
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\system32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [ActiveX] C:\unn.exe
O4 - HKLM\..\Run: [Uninstaller] C:\if.exe
O4 - HKLM\..\Run: [REGRUN] C:\dialer.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Ghxiulyp] C:\Program Files\Nyao\Yjhqerh.exe
O4 - HKLM\..\Run: [un1h69an] C:\WINDOWS\system32\un1h69an.exe
O4 - HKLM\..\Run: [0qc6hn4l] C:\WINDOWS\system32\0qc6hn4l.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/MediaAcc…e/bridge-c5.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/activedata/SymAData.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
Post #2
Hello WMbeamer26 and welcome to TomCoyote forum. I do see some nasty stuff and if you are not being helped elsewhere I'LL see what I can do. First, these appear to be trojans of some kind along with at least one Dialer:

C:\if.exe
C:\dialer.exe
C:\Program Files\Nyao\Yjhqerh.exe
C:\WINDOWS\system32\un1h69an.exe
C:\unn.exe
0qc6hn4l.exe

If you know what any of these items is, make me aware, if not they will be removed along with anything else we find during this cleaning process. Thanks. Do this in the posted order.

1) Download CCleaner from this link: http://www.ccleaner.com/ Review the instructions on the download page and please do not run it until I ask you to.

2) Download, update, configure and run these two programs: http://tomcoyote.org/aawsb.php Please do not activate TeaTimer until we are finished with the repair.
The newest version of Ad-aware is 1.06 and Spybot 1.04. Even if you have these programs, use the link to get the newest version, update and configure them as in the link. Run Spybot first, reboot then run Ad-aware. Both programs back up what they remove so delete anything the programs say should be removed.

3) Ewido scan:
Please download Ewido Security Suite it is a trial version of the program.
  • Install ewido security suite
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates

Once the updates are installed do the following:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with ewido it is finding cases of false positives.**
    • You will need to step through the process of cleaning files one-by-one.
    • If ewido detects a file you KNOW to be legitimate, select none as the action.
    • DO NOT select "Perform action on all infections"
    • If you are unsure of any entry found select none for now.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop.
Now close ewido security suite.
**(Ewido for example has been flagging parts of AVG Anti-Virus, pcAnywhere and the game "Risk")

4) Run CCleaner, when you run the registry cleaner (Issues) you will be prompted to backup before you can remove stuff, make sure your do. Then restart the computer and post a new HJT log and the Ewido scan results in this same thread along with and feedback you have. Please include any information I have requested.

5) I suggest you try to keep this computer offline as much is possible until we have the bad stuff removed and some programs in place to give you better protection.

Thanks…pskelley
TomCoyote forum
Slyware Warrior
Post #3
Thanks, I'm going to show this to the IT people at my school because I have an appointment for them to look at my computer. Just want to be safe and not mess things up myself. Thank you
Post #4
You are welcome, keep in mind there very likely will be more work to do with HJT before you will be clean of malware. Good luck…Phil
Post #5
This member has posted and indicated they chose an alternate method of removing the malware as their post indicates. Thanks…pskelley TomCoyote forum Slyware Warrior
Post #6
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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