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Spyware / Malware / Virus Removal

I need help!

2 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Hello :wavey: I need your help again :unsure:
Here is my log:

Logfile of HijackThis v1.98.2
Scan saved at 01:04:44, on 25.07.2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\csrss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\windows\system32\spoolsv.exe
C:\windows\System32\DRIVERS\CDANTSRV.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\windows\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\windows\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\Datecs\Flex2K.exe
C:\WINDOWS\Datecs\FlexWord\flexword.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\windows\System32\taskmgr.exe
C:\Program Files\Security Task Manager\TaskMan.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {B75F75B8-93F3-429D-FF34-660B206D897A} - C:\windows\System32\zolker005.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: QUICKfind BHO Object - {C08DF07A-3E49-4E25-9AB0-D3882835F153} - C:\PROGRA~1\TEXTware\QUICKF~1\PlugIns\IEHelp.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\windows\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Windows AdStatus] C:\Program Files\Windows AdStatus\WinStat.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [wupd] C:\windows\System32\symcsvc.exe
O4 - Startup: Product Registration.lnk = D:\ATR1.exe
O4 - Startup: Shortcut to flexword.exe.lnk = C:\WINDOWS\Datecs\FlexWord\flexword.exe
O4 - Global Startup: FlexType 2K.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Сваляне на всички FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Сваляне с FlashGet - C:\Program Files\FlashGet\jc_link.htm
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.windupdates.com
O16 - DPF: {05317530-B882-449D-9421-18D94FA3ED34} (OSInfo Control) - http://www.sis.com/ocis/OSInfo.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/6247971C…e/bridge-c6.cab
O16 - DPF: {16095503-786F-4097-AED6-5D567A26D760} (SiS_OCX Control) - http://www.sis.com/ocis/SiSAutodetectNT.cab
O16 - DPF: {16F3737C-E323-46C0-8441-70D3D88AE930} (Inet3.CInet3) - http://srv560.mediapluspro.net/Mediaplus56…nload/Inet3.CAB
O16 - DPF: {4E042DE6-8B87-11D3-AE7F-004033D24DBD} (HtmlHelpViewer.CViewerHtml) - http://srv560.mediapluspro.net/Mediaplus56…lHelpViewer.CAB
O16 - DPF: {642F50E7-244A-11D5-956E-0040339BF4B0} (Inet1.CInet1) - http://srv560.mediapluspro.net/Mediaplus56…nload/Inet1.CAB
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {71CC4F60-707B-43CC-885F-5CEE5701A18E} (D43016.Module) - http://srv560.mediapluspro.net/Mediaplus56…430F/D43016.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {74F5614A-8A8C-43B4-8CC2-4B4EFAF4A6C5} (TSCCInstall Class) - http://srv560.mediapluspro.net/Mediaplus56…ad/tsccinst.cab
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9D23DDAA-D04A-4384-8C51-7B226626A14C} (IBarre0.CManag) - http://srv560.mediapluspro.net/Mediaplus56…nload/ENIBP.CAB
O16 - DPF: {A70A0256-1935-476D-BE5A-F1F3AC3C25FB} (D43018.Module) - http://srv560.mediapluspro.net/Mediaplus56…430F/D43018.CAB
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {D34D6048-E232-4889-B08C-AF4AFE87A6F6} (ENIInetTools.clsManager) - http://srv560.mediapluspro.net/Mediaplus56…NIInetTools.CAB
O16 - DPF: {DA0F2EF5-88BB-4FE6-9192-8FDBCB9713BA} (MDASADownload.Complete) - http://nwnetsmart.measureup.com/test/contr…ASADownload.CAB
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2002\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{25128EC3-73F6-4E3C-BF52-CBEAD6F57601}: NameServer = 85.11.142.1,85.11.160.10
O17 - HKLM\System\CS1\Services\Tcpip\..\{25128EC3-73F6-4E3C-BF52-CBEAD6F57601}: NameServer = 85.11.142.1,85.11.160.10
O17 - HKLM\System\CS2\Services\Tcpip\..\{25128EC3-73F6-4E3C-BF52-CBEAD6F57601}: NameServer = 85.11.142.1,85.11.160.10
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: textwareilluminatorbase - {CE5CD329-1650-414A-8DB0-4CBF72FAED87} - C:\windows\System32\textwareilluminatorbaseProtocol.dll
O21 - SSODL: CANONBJ_Deinstall_CNMCP3w.DLL - {233C1761-69E1-0DE2-CB9A-9871C3985DAA} - c:\bjprinter\cnmwindows\canon s200 installer\inst\ylst7.dll

I'll wait for your answere :oops:
Post #2
Greetings and welcome to TomCoyote.org!

Please download the latest version of Hijack This!

Links to Hijack This! v 1.99.1:

Hijack This! at tools.radiosplace.com

Hijack This! at spywarewarrior.com

Hijack This! at TomCoyote.org

I can see fragments, or total infestation, of these infections on your machine:

Trojan.Abwiz.C

Trojan.Startpage.J

ADW_Adstat.A

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Do a systen scan only".
Then "check" the box to the left of these item(s):

O2 - BHO: (no name) - {B75F75B8-93F3-429D-FF34-660B206D897A} - C:\windows\System32\zolker005.dll

O4 - HKLM\..\Run: [Windows AdStatus] C:\Program Files\Windows AdStatus\WinStat.exe

O4 - HKCU\..\Run: [wupd] C:\windows\System32\symcsvc.exe

O15 - Trusted Zone: *.skoobidoo.com

O15 - Trusted Zone: *.slotchbar.com

O15 - Trusted Zone: *.windupdates.com

Then click "Fix checked".

Reboot in "safe" mode.

Find and delete all of these file(s)/folder(s) you can:

c:\program files\windows adstatus <— FOLDER

c:\windows\system32\symcsvc.exe <— file

c:\windows\system32\zolker005.dll <— file
(should already be deleted - check to be sure!)

c:\windows\svchost.exe <— file

EXTREME WARNING!!!

DELETE THIS "SVCHOST.EXE" IN THIS FOLDER ONLY!!!

c:\windows\svchost.exe


c:\windows\svchost.exe <— malware

C:\windows\System32\svchost.exe <— NECESSARY WINDOWS FILE!

PLEASE NOTE THE DIFFERENCE!!!

Some malware files may be "hidden".
Be sure to show hidden files when looking for these file(s) and/or folder(s).

Reboot in normal mode and "copy/paste" a new log file into this thread. :)
Post #3
Thank you for the reply :)
I've done everything you said and here is my new log:

Logfile of HijackThis v1.99.1
Scan saved at 22:58:15, on 25.07.2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\windows\system32\spoolsv.exe
C:\windows\System32\DRIVERS\CDANTSRV.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\windows\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\Datecs\Flex2K.exe
C:\WINDOWS\Datecs\FlexWord\flexword.exe
C:\windows\System32\taskmgr.exe
C:\Downloads\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: QUICKfind BHO Object - {C08DF07A-3E49-4E25-9AB0-D3882835F153} - C:\PROGRA~1\TEXTware\QUICKF~1\PlugIns\IEHelp.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\windows\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Product Registration.lnk = D:\ATR1.exe
O4 - Startup: Shortcut to flexword.exe.lnk = C:\WINDOWS\Datecs\FlexWord\flexword.exe
O4 - Global Startup: FlexType 2K.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Сваляне на всички FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Сваляне с FlashGet - C:\Program Files\FlashGet\jc_link.htm
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted IP range: 67.19.178.84
O16 - DPF: {05317530-B882-449D-9421-18D94FA3ED34} (OSInfo Control) - http://www.sis.com/ocis/OSInfo.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/6247971C…e/bridge-c6.cab
O16 - DPF: {16095503-786F-4097-AED6-5D567A26D760} (SiS_OCX Control) - http://www.sis.com/ocis/SiSAutodetectNT.cab
O16 - DPF: {16F3737C-E323-46C0-8441-70D3D88AE930} (Inet3.CInet3) - http://srv560.mediapluspro.net/Mediaplus56…nload/Inet3.CAB
O16 - DPF: {4E042DE6-8B87-11D3-AE7F-004033D24DBD} (HtmlHelpViewer.CViewerHtml) - http://srv560.mediapluspro.net/Mediaplus56…lHelpViewer.CAB
O16 - DPF: {642F50E7-244A-11D5-956E-0040339BF4B0} (Inet1.CInet1) - http://srv560.mediapluspro.net/Mediaplus56…nload/Inet1.CAB
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {71CC4F60-707B-43CC-885F-5CEE5701A18E} (D43016.Module) - http://srv560.mediapluspro.net/Mediaplus56…430F/D43016.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {74F5614A-8A8C-43B4-8CC2-4B4EFAF4A6C5} (TSCCInstall Class) - http://srv560.mediapluspro.net/Mediaplus56…ad/tsccinst.cab
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9D23DDAA-D04A-4384-8C51-7B226626A14C} (IBarre0.CManag) - http://srv560.mediapluspro.net/Mediaplus56…nload/ENIBP.CAB
O16 - DPF: {A70A0256-1935-476D-BE5A-F1F3AC3C25FB} (D43018.Module) - http://srv560.mediapluspro.net/Mediaplus56…430F/D43018.CAB
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {D34D6048-E232-4889-B08C-AF4AFE87A6F6} (ENIInetTools.clsManager) - http://srv560.mediapluspro.net/Mediaplus56…NIInetTools.CAB
O16 - DPF: {DA0F2EF5-88BB-4FE6-9192-8FDBCB9713BA} (MDASADownload.Complete) - http://nwnetsmart.measureup.com/test/contr…ASADownload.CAB
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2002\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{25128EC3-73F6-4E3C-BF52-CBEAD6F57601}: NameServer = 85.11.142.1,85.11.160.10
O17 - HKLM\System\CS1\Services\Tcpip\..\{25128EC3-73F6-4E3C-BF52-CBEAD6F57601}: NameServer = 85.11.142.1,85.11.160.10
O17 - HKLM\System\CS2\Services\Tcpip\..\{25128EC3-73F6-4E3C-BF52-CBEAD6F57601}: NameServer = 85.11.142.1,85.11.160.10
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: textwareilluminatorbase - {CE5CD329-1650-414A-8DB0-4CBF72FAED87} - C:\windows\System32\textwareilluminatorbaseProtocol.dll
O21 - SSODL: CANONBJ_Deinstall_CNMCP3w.DLL - {233C1761-69E1-0DE2-CB9A-9871C3985DAA} - c:\bjprinter\cnmwindows\canon s200 installer\inst\ylst7.dll
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\windows\System32\DRIVERS\CDANTSRV.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: eTrust EZ Antivirus Realtime Server (InoRT) - Unknown owner - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\InoRT.exe (file missing)
O23 - Service: eTrust EZ Antivirus Job Server (InoTask) - Unknown owner - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\InoTask.exe (file missing)
O23 - Service: svchost.exe (moto) - Unknown owner - C:\windows\svchost.exe (file missing)
O23 - Service: MySql - Unknown owner - C:/mysql/bin/mysqld-nt.exe (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #4
I remember helping you back in September of last year, I think it was. :wavey:

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Do a systen scan only".
Then "check" the box to the left of these item(s):

O15 - Trusted Zone: *.skoobidoo.com (HKLM)

O15 - Trusted Zone: *.slotchbar.com (HKLM)

O15 - Trusted Zone: *.windupdates.com (HKLM)

O15 - Trusted IP range: 67.19.178.84

O23 - Service: svchost.exe (moto) - Unknown owner - C:\windows\svchost.exe (file missing)

Then click "Fix checked".

Please download the DelDomains.inf file to your desktop from the link below. on the link below and select Save Target As, then Save.

Domains Deleter

on the deldomains.inf file and select Install.

Note : Since ALL IE "Restricted Zone" Domains are deleted after using this fix, Spybot's Immunize feature must be used again, and you'll also have to re-install IE-SpyAd if installed.

Reboot and "copy/paste" a new log file into this thread. :)
Post #5
As far as i remember it was in september when i posted my first topic. I remember that then you saved my computer from total destruction. I'm very thankful for that and I haven't forgot it :) I hope that you will save me again that's why I'm here ;) I've deleted the bad files and downloaded the file DelDomains.inf and install it after that as you told me. Here is the new log:

Logfile of HijackThis v1.99.1
Scan saved at 23:49:05, on 26.07.2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\windows\system32\spoolsv.exe
C:\windows\System32\DRIVERS\CDANTSRV.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\windows\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\Datecs\Flex2K.exe
C:\WINDOWS\Datecs\FlexWord\flexword.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Downloads\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: QUICKfind BHO Object - {C08DF07A-3E49-4E25-9AB0-D3882835F153} - C:\PROGRA~1\TEXTware\QUICKF~1\PlugIns\IEHelp.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\windows\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Product Registration.lnk = D:\ATR1.exe
O4 - Startup: Shortcut to flexword.exe.lnk = C:\WINDOWS\Datecs\FlexWord\flexword.exe
O4 - Global Startup: FlexType 2K.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Сваляне на всички FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Сваляне с FlashGet - C:\Program Files\FlashGet\jc_link.htm
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {05317530-B882-449D-9421-18D94FA3ED34} (OSInfo Control) - http://www.sis.com/ocis/OSInfo.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/6247971C…e/bridge-c6.cab
O16 - DPF: {16095503-786F-4097-AED6-5D567A26D760} (SiS_OCX Control) - http://www.sis.com/ocis/SiSAutodetectNT.cab
O16 - DPF: {16F3737C-E323-46C0-8441-70D3D88AE930} (Inet3.CInet3) - http://srv560.mediapluspro.net/Mediaplus56…nload/Inet3.CAB
O16 - DPF: {4E042DE6-8B87-11D3-AE7F-004033D24DBD} (HtmlHelpViewer.CViewerHtml) - http://srv560.mediapluspro.net/Mediaplus56…lHelpViewer.CAB
O16 - DPF: {642F50E7-244A-11D5-956E-0040339BF4B0} (Inet1.CInet1) - http://srv560.mediapluspro.net/Mediaplus56…nload/Inet1.CAB
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {71CC4F60-707B-43CC-885F-5CEE5701A18E} (D43016.Module) - http://srv560.mediapluspro.net/Mediaplus56…430F/D43016.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {74F5614A-8A8C-43B4-8CC2-4B4EFAF4A6C5} (TSCCInstall Class) - http://srv560.mediapluspro.net/Mediaplus56…ad/tsccinst.cab
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9D23DDAA-D04A-4384-8C51-7B226626A14C} (IBarre0.CManag) - http://srv560.mediapluspro.net/Mediaplus56…nload/ENIBP.CAB
O16 - DPF: {A70A0256-1935-476D-BE5A-F1F3AC3C25FB} (D43018.Module) - http://srv560.mediapluspro.net/Mediaplus56…430F/D43018.CAB
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {D34D6048-E232-4889-B08C-AF4AFE87A6F6} (ENIInetTools.clsManager) - http://srv560.mediapluspro.net/Mediaplus56…NIInetTools.CAB
O16 - DPF: {DA0F2EF5-88BB-4FE6-9192-8FDBCB9713BA} (MDASADownload.Complete) - http://nwnetsmart.measureup.com/test/contr…ASADownload.CAB
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2002\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{25128EC3-73F6-4E3C-BF52-CBEAD6F57601}: NameServer = 85.11.142.1,85.11.160.10
O17 - HKLM\System\CS1\Services\Tcpip\..\{25128EC3-73F6-4E3C-BF52-CBEAD6F57601}: NameServer = 85.11.142.1,85.11.160.10
O17 - HKLM\System\CS2\Services\Tcpip\..\{25128EC3-73F6-4E3C-BF52-CBEAD6F57601}: NameServer = 85.11.142.1,85.11.160.10
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: textwareilluminatorbase - {CE5CD329-1650-414A-8DB0-4CBF72FAED87} - C:\windows\System32\textwareilluminatorbaseProtocol.dll
O21 - SSODL: CANONBJ_Deinstall_CNMCP3w.DLL - {233C1761-69E1-0DE2-CB9A-9871C3985DAA} - c:\bjprinter\cnmwindows\canon s200 installer\inst\ylst7.dll
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\windows\System32\DRIVERS\CDANTSRV.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: eTrust EZ Antivirus Realtime Server (InoRT) - Unknown owner - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\InoRT.exe (file missing)
O23 - Service: eTrust EZ Antivirus Job Server (InoTask) - Unknown owner - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\InoTask.exe (file missing)
O23 - Service: svchost.exe (moto) - Unknown owner - C:\windows\svchost.exe (file missing)
O23 - Service: MySql - Unknown owner - C:/mysql/bin/mysqld-nt.exe (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

I hope that everything is ok now :unsure:
Post #6
All the bad files are gone from the log now. :thumbup:

There is a fragment of a missing malware file still in there.

It's not harmful, and you can leave it if you want. But I'll also explain how to remove it:

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Do a systen scan only".
Then "check" the box to the left of these item(s):

O23 - Service: svchost.exe (moto) - Unknown owner - C:\windows\svchost.exe (file missing)

Then click "Fix checked".

Close Hijack This!

Next, go to:

Start > Run

In the box type in services.msc then hit (or click OK)

In the Name column in the next screen look for:

svchost.exe (moto)

it.

In the dialogue box that pops up, look in the Path to executable box.

It should say: C:\windows\svchost.exe

That's how to be sure you have the right one.

Click Stop to stop that rogue process.

In the Startup type box, change it to Disabled.

Click Apply then OK

Close the services.msc window.

Then reboot & make another log file. This entry should be gone:

O23 - Service: svchost.exe (moto) - Unknown owner - C:\windows\svchost.exe (file missing)

It looks like your Windows and IE are behind a few updates. This leaves you open to infections.

At the end, I'll give you some other things to consider as well.

Here are some things you can do to check for malware on your machine that Hijack This! may not see.

Please download and run Spybot-Search&Destroy and Ad-Aware; they are the standard programs for finding and cleaning malware off your system. Here are links to both programs, and instructions for their use.

Get Spybot - Search & Destroy from Spybot Search and Destroy
(This is the NEW Version 1.4)
Get AdAware SE Personal from Lavasoft
(This is the NEW Build 1.6)

Download and install these programs if you don't already have them. If you do have them, make sure they are UPDATED AND CONFIGURED AS DESCRIBED here:

Configure Adaware

Configure Spybot

Reboot after running each program.

You can also do as many of these virus scans you have time for:

Trend-Micro Housecall

Panda Activescan

Etrust Security Advisor

Choose "fix" or "clean".

Let them remove any infections found. Reboot after each scan.

Unless one of those programs finds something it can't take care of, it looks like you're in the clear.

GOD bless!!!

M68 :)

Items you may wish to consider to harden your defenses against future infections:

Read "How did I get infected in the first place?"

Download/install IE-Spyad

IE-Spyad puts over 4000 known malicious web sites into IE's "restricted zone" to help prevent you from getting infected.

Check your browser settings at Qualsys.com

A series of "tests" (and suggested fixes) to help tweak IE's settings to help prevent infections when surfing the web.

Follow safe Internet practices:

1. Keep your virus definitions up to date, and scan your system regularly.

2. Don't open email, or download attachments from unrecognized email addresses.

3. Be careful when downloading email attachments, EVEN FROM PEOPLE YOU KNOW! Many virii, worms, and trojans infect a persons system then immeadiately spread themselves to the people in the infected persons addressbook via email attachments.

4. Be careful downloading files from the Internet. Scan all downloaded files with a reliable UP-TO-DATE antivirus program. Scan "zip" files BEFORE unzipping, and scan all unzipped files BEFORE USING THEM.

5. Keep your Windows and IE current with all the latest patches and updates.

Post #7
Thank you very much! Now my computer is working better. There are no more pop-ups, annoying icons and BAD FILES!!! ;) I'm very grateful for your assistance and help. :wavey:
Post #8
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